Ordered a new truck through TEAM in mid August. From the start, my experience was awesome. Dan helped me build it out exactly how I wanted. They kept me updated with the build process timeline and the truck came in approximately 3 weeks earlier than the expected date they originally estimated.10/10 recommend going here for your next purchase. It was a streamlined, no BS experience from the start.

Great folks in sales and service. Great trade, low pressure, and great financing. Had some manufacturer issues and they were thorough in taking care of it and keeping me updated through the process. Old school kind of hospitality most places lack. My next purchase in the future will be from Team.

Thank you Team! As always we had a great experience! Huge shout out to Charlie for all his help! We have bought multiple vehicles from Team and we will continue to come back! Thanks again!

Always a pleasant experience dealing with the team at TEAM. Quick with getting an appointment and very professional with addressing any concerns with my vehicles. I bought two vehicles on the same day and only go to them for my service needs.

Fast, friendly, and decently priced service. They always take care of my car buying and servicing needs!

Tony was great to work with on my trade and picking a new car. The entire staff was pleasant and made the experience enjoyable.

I’ve purchased two vehicles within the last 6 months from here. My salesman was Greg Whitehurst, was a lot of help and very patient. Will definitely be a returning customer

Rented a Ford F-150 off of Team and had an incredible experience. Their rates are reasonable and their team answered all of the questions I had. Checkout time was speedy and the truck was in fantastic condition. I will be bringing my personal vehicle for maintenance from here on.

Excellent service appointment. Initial service on my new truck. In and out in less than an hour.

Had truck serviced & a job well done! Thanks!

Very pleased! Hit a deer and half totaled my front end. Looks brand new and just picked it up, so far runs good. Only took like 10 days after insurance towed it. Team has really expanded they built a huge new building in back just for the body shop. $2700+ damage $250 deductible thank you insurance.

It’s always an incredible experience every time I have my vehicle serviced at team Ford! They go above and beyond to make sure my truck is perfect and I’m 100% satisfied! Hands down unbelievable service!

Good service they lack a truck with in my price

Just bought a used Ford Taurus from Team Ford, Had a great experience. Salesman, Nick M was very polite, Knowledgeable and went above all my expectations. Second vehicle Ive bought from Nick in the last 3 months and I couldnt be happier. I recommend everyone to go to Team and check out their cars.

Used them for a work truck . Basic tire repair

Very good nick took his time to answer all of our questions and set up both of our phones 📱 every helpful

Anthony Henderson took great care of us! If you are in the market be sure to ask for him. Great service and sales!

A week into having my new Jeep Grand Cherokee and I am very pleased. The price was great, salesman was easy to talk to and work with without being pushy. When a small problem popped up a week after my purchase the didnt hesitate to take care of it for me, when I am not sure they were required to. Overall a very good experience so far and wouldnt hesitate to go back. Typically deal with another local dealership, but they currently have no cars. Very pleased with TEAM Automotive!

Best experience ever definitely worth going to. Sales, service or the body shop.

Good services and good time

Service is great 👍

Bought a Ford F-150 truck.. needed a brake controller and a cabin air filter..they said they would call us when the parts came in.. well 3 months went by.. no call no texts.. we called and texted them many times.. no response at all.. had to go back up there to see them in person cause they wouldn’t respond.. only to find out the parts were there all this 3 months. Very poor communication on their part. Very ignorant of this team to avoid us. Shame on them.

I purchased an Explorer at Team yesterday, great experience. Wade really nailed the vehicle selection for us with everything we needed and wanted. Highly recommend Team Ford and Wade.

Great buying experience. Excellent place to do business. Love my new Ford!

The staff at TEAM has been nothing but 1st class all the way! From helping me find the right car, to securing the best interest rate... all the way down to making sure my sound system meets my needs! Theyve given me amazing service so far & I hope to be the first in generations of JETTS to do business here & keep our dollars in OUR community!

Had a good experience. My salesman Charlie was very helpful. Couldnt get me in the car I went for, but worked hard to get me into one that not only do we love, but can also afford. Had a minor issue and took it to him and he got it fixed without a problem. Highly recommend them!!!

I love my ford edge! It is the best vehicle I have ever had. It pretty much drives itself. My only complaint is Im 5 ft. Tall and the seat belt chokes me. Other than that it is my dream car.

I was treated with professionalism and respect. Big plus! My car was serviced in an acceptable amount of time. I was updated twice prior to my car being done. Loved the attention given to keep me updated. Great service and great service personnel.

All the staff at Team Ford were courteous and kind! Also, they all stayed after closing to finish the deal on my truck that I wanted to take home that day! Thanks to my salesman Charlie for a great and easy experience! I recommend this dealership to anyone!

Sales persons were very kind and knowledgeable. They treated me with respect and had manners.Nick Beagle was an exceptional sales person that went the extra mile to help with getting me vehicle ready.

5 Stars on my deal. Team was fantastic, from beginning to end on my new car purchase. Dan in Ford Sales, assisted my purchase & I must say he went above & beyond to make sure I was completely satisfied! I love my new 20 Escape. Thank you, Team Ford & especially Dan Whitlatach for ALL your help...

Nick Beagle is who you need to work with. He’s very detailed in his customer service. This was my first out of state purchase. The whole transaction was seamless. From inception to closing. Ben and Nina where exceptional and extremely helpful thru the process. Amazing team.

Service department was thorough, prompt and courteous.

Very friendly parts counter. Was very helpful in my situation.

The people were very professional and helpful.I would recommend this dealership to others for sure .

I was a situation where my credit was not good. Charlie was who took care of us. He went way beyond. I never met the guy who dealt with the bank but he too did a great job. They did not push us into anything. I asked for help getting a car to build credit back up and they did just that. When I am ready for another car I will be going their again and hope to have charlie again. Thank you Charlie for all the hard work. Pleasure to meet you. Thanks again Lisa Converse. Got great 2017 Ford Fusion Sport

Team Ford offered stellar service; Dan was friendly, helpful and knowledgeable, Eric was friendly and professional. I went in alone, and they treated me well, all the way to the close of the sale. I would highly recommend this dealership.

We recently bought a 2019 King Ranch from Team Ford. Our salesperson Charlie was beyond our expectations. Our trade in value was to our liking as well as the rebate savings applied to the new truck. Our buying purchase was all handled in a timely manner. The entire Team Ford Family was very welcoming and attentive to our needs. Would recommend Team Ford for your next vehicle purchase.

Stopped in at Team with no intention to buy a new vehicle. Met a young man who know how to sell a car. I purchased a 2020 Lincoln MKZ. Very pleased with the deal and delivery of the vehicle. And so far very pleased with everything. Definitely a 5 star dealership.

Fast and easy to get an oil change. Very reasonable prices. And the extremely nice staff delivered my vehicle to the hotel which I am staying in. Thanks for the wonderful service.

We always have appreciated the experienced quality service provided to us for our 2012 Lincoln MKS. Chris, in the Service Department, makes every effort to see that any problems we encounter with our vehicle are diagnosed promptly by the service technicians and resolved to our satisfaction. Thank you, Team Ford Lincoln for keeping us safe on the road!

Don’t bother making an appointment. An oil change with an air filter took 2hrs.

I recently bought a new f150 here and the customer service was great! Everyone was helpful and friendly. Overall I would highly recommend.

I walked in on Saturday with a circular that I’d received the week before. I was interested in getting out of my lease early. Nick came up to me within 2 minutes and offered his assistance. I had seen a special price online for a specific Ecosport, and I was interested. It had a lot of upgrades that I was interested in, and a price that was in my comfortable range.Long story short, I came out of the dealership 2 hours later with a payment to own a brand new vehicle that was only $14 dollars more than the lease I was in.Nick is a great guy; knowledgeable about his products. He was really helpful setting up the interconnectivity between my phone and car, and showing we how to use it. I appreciated that.Justin was the finance manager for me that day. I’d previously had my lease, and he was the salesman in that. He got me through the formalities of the purchase quickly and painlessly.I’ll be back again.Thanks Team Automotive!

Been going for years there for service and buying vehicles great place for both !!

Very nice place for warranty work. I was given a car to drive and was informed daily how things were going. They were very courteous and work was performed in a timely fashion. Thanks

They have always taken great care of me. They are pleasant and greet us all with pleasant smiles. We dont have to do anything but drive in and our cars are whisked away, serviced, and brought back.

Made the experience a great time and were so funny and friendly to be around.

Great service and customer service. My 2015 Ford F-350 was leaking antifreeze and I dropped it off in the morning. Chris from service called me around lunchtime and told me it was the water pump and it would be ready for pick up by the end of the day. Very satisfied with how fast they got my truck fixed and how they treat their customers.

I had a wonderful buying experience at Team Ford. The sales team was great. Love my new F150! I would highly recommend Team Ford.

I brought my vehicle to this dealership, extremely unhappy with the service. They fixed $900 worth of parts on my truck that weren’t broken, and won’t return my call when I asked politely and show them receipts for a refund. Would recommend you to go anywhere else than the ford team dealership. 0/5 stars if possible.

They did an EXCELLENT job at charging me hundreds of $ that two mechanics verified on a repair work was never done. Tried contacting owner, nothing! So for every bit of propaganda you see from them, donating $500 here or there, it’s just one percent of the $ they get from ripping people off. They think if they put some media byte out for every 100 they rip off that makes up for it😆. That’s the true way they TAKE CARE OF customers who are disabled, elderly or lacking intelligence everyday. Preying on the vulnerable! You get a 💯 rating for accomplishing your mission.

Always have the good OEM parts that I need when I need them!

Made appointment for my car, came a little early . Was taken in and service was done in a very timely manner . Everyone was very nice and professional

Great staff, very attentive and caring. Mike Wineman took excellent care of me and my son. Definitely would purchase my next vehicle from them again.

Everything was fine especially that new team member you have Laura in-service was ready to go soon as Soon as I pulled in drove down there all the way from Cheswick PA an hour away. That’s the reason I came down there knew her from up at cranberry Bariel Toyota. I have bought three cars from them hope to buy one from you someday she’s also the best.

Dan at Team Ford in Steubenville was great! Very helpful in trying to find different options that worked for me and my situation! Overall the entire staff was amazing! Thank you again!

Great service as alwaysThanks Chris melesky

George is great

Everything went really well and they checked and told me about what may need looked at in the future

Had to go there twice in the last few months for safety recalls,,Both times were top notch experiences, Thank you all for the Professional Service

I made an appointment online. Got an email to confirm. I had an oil change and 12 point inspection. Good service/good price. Completely satisfied.

This place is a joke. Took my truck in to get 3 things done. 4wheel drive fixed. New AC compressor and a new exhaust system. They said they can do all the work. Waited over a week and spent $1200 for only 1 thing to get fixed and that was my 4 wheel drive. They put a faulty compressor on. Didnt even check to see if it worked and then they tell me they dont do exhaust work. I totally got robbed. Stay clear if this place. I wouldnt even buy a vehicle from this place.

There service department is always friendly and service my Tacoma in a timely manner. Ive never been disappointed.

They do not take care of their customers. They took my cars weather stripping off and then told me I was not getting it. Because it wasnt approved. The rain was dripping in my car. If they told me a car I bought was getting it replace for free, i would have paid for it. But they told me they were replacing it. They Took it off, replaced the inside of the door and said they would order my door weather stripping. Waiting and when I called steve was sooo rude. i will take it down to kia in Wheeling. Never even received any floor mats for my new car, that I was promised they would order for me i guess steve said because i did not buy an extended warranty. My car was still under full warranty bumper to bumper until 50,000. Thank you steve and Dom

Such a welcoming and attentive staff! Makes you feel appreciated and like family!!

Highly recommended! Team is the best in the valley. Staff is very professional and were able to exceed my expectations. Looking forward to getting my next vehicle at Team!

We purchased our car brand new from this dealership. Last month we brought the car in for a major repair (abs harness replacement after damaged from a pothole) which we were assured they could handle and would be a 12 hour job once the part came in. After a week of not hearing anything I called, was told they found other things wrong or they had to order additional parts. This went on for FIVE weeks!! I always had to call, no one ever called to check in or provide an update. On three separate times I asked to speak to a manager and never got a call back. The entire time I was patient, understood that this was not an easy repair but never got a courtesy call at any point. I was told my car was finally finished and went to pick it up, only to turn the car on and the airbag light was now on, which wasn’t before, and the windshield wipers were hitting each other! How can a dealership in good faith give their customer back their vehicle with obvious issues that could affect the safety of their customer. I was told that the person who took my car apart went on vacation so another had to put it back together. So it was yet another week before I got the car back. I’ve lost all faith in their service department and will never buy another vehicle from them again. Much less an oil change. Today I discovered my air conditioning doesn’t work now. My car is 2 years old. I’m sincerely concerned I will find more wrong with my car as time goes on. Professionally the least that could have been done was a return call, especially after requesting one on three different occasions.You’ve lost our business Team. Never again.

Great experience leasing a new vehicle.Justin Gardner was a fantastic sales rep. I highly recommend working with him.

Just another great experience purchasing a new Ford from team automotive. And another excellent salesman (Charlie Rubel) . And helpful manager and past salesman of ours Dan Whitlash. Great person and always has the customer and his employer best interest. You have to credit team owner Mark Teramana for finding and developing this talent. Ford motor company along with there other auto lines should be proud to have such a partnership with the Teramana family. They are and have been extremely generous with there sponsorship with our local Christmas parade. Along with many many other great community functions. But most of all there generosity with the Teramana cancer center. That most local residents don’t even put the two establishments together unfortunately. It almost pains me to see cars parked there for treatment with another car dealership name on it. And the owner doesn’t even put the Teramana cancer center and Team automotive together. But enough of that. It was a great buying experience again. Thank you To Charlie for all he and Dan did to make this another great experience!

I recently bought a new car through Team Ford in Steubenville, OH. I was treated with courtesy and respect throughout the process. I am very pleased with Team and would recommend them without reservation!

Everything was handled quick and easy. The service desk was knowledgeable about the recall and provided me with a breakdown of repairs done.

Nick was an amazing salesman He is helping to make my decision easier.

Service called, emailed me for 2 weeks about upcoming appointment to get my recalled airbag replaced on my 2014 4runner. They even called 2 days before to confirm appointment.When I arrived on time, was told part was backordered...total waste of time...no phone call or email...very poor scheduling & customer service!

From Jessica to my salesman Nick McHugh to finance manager everything was relaxing and I was treated like member of the family. I got great deal and look forward visiting again.

Got my bedliner done here. They did an amazing job

Took my 2018 F-150 in for service and several recalls. After getting the truck back I found that my tailgate was smashed. I called and reported the damage and to tell them the work they did, didnt fix the problem. The service Dept did take pictures of the damage and gave the information to his boss. Got a phone call back saying there was no way they could of caused the damage. They said they didnt cause the damage and would not take care of it but would give me an estimate on getting it fixed. NO Thanks, I will go some where else!!! I did NOT buy the truck off of TEAM and now I will never go to TEAM for ANYTHING. They do NOT stand behind their work. If anyone has to use their service department I would take before and after pictures of your vehicle!

Very short wait. They quickly and throughly serviced my vehicle.

Never again! My son took his Mustang there for a recall and they left his dash a mess. Scrapes all over it and then told him they didn’t do it! I will not take anything to them again. My son worked way to hard for that car to have someone mess it up!

From the time I drove onto Team Fords lot and met Salesman Nick McHugh,I knew this was gonna be a good experience.,Nick was very courteous and knowledgeable of the vehicle I was there to see.He got a vehicle of same model for me to test drive ready and made me and my wife comfortable throughout the whole buying process.Nick introduced me to Eric Truax the business mgr.and both made the process pretty easy!Great Deal!Excellent Service!Thanx Nick and Eric! (Especially for staying so late for us!)

They are the type of people it dont seem to know exactly how to fix things. It starts out as being one thing wrong and 5 items later and $1,000 later they might have it fixed. That are you have to take it to another Ford dealer to get fixed correctly. I would not recommend this dealership to anyone

The people in the Toyota service department are great. I dont see any reason to go anywhere else to service my car.

After having bought a used f150 i had some issues with it. i had bought it from an outside source. team ford seems to have fixed the problems. it took a few trips to the shop but so far the truck is running the way it should. have had it back for a few days so i am hoping that it is fixed. the team was very patient in getting it fixed. so thank you. fingers crossed........update did not fix it. out of approx 4 months..my truck was in n out 3 months. dont believe the expertise is there at team ford. will find somewhere else. done with Team

Chris and the guys at team were able to give me a deal on a car when I was desperately in need of one. If youre in the market for a new vehicle definitely stop by and see what these guys have to offer

Have never, ever been more frustrated and disappointed in a service dept. Had my car which was purchased there all day. No one has even given me a diagnosis of my transmission problem. Jen promised me she would call and let me know what was going on. She failed to do so. My advice, avoid Team Ford entirely!!!

Thanks for your service of The Works Vehicle Checkup on our RAV 4.Not only was the service good but the Hospitality and overseeing of ourappointment and follow up by Ryan was the BEST!!We give Ryan 5 STAR ALSO. The Redington

From the first phone call to the delivery of my new car, the Team staff went above and beyond to make sure that my experience was great. Jayson Gomel was fantastic and even offered to deliver the car to me since I recently had knee surgery .Would recommend Jayson and Team Ford to all my friends .

Waited two and a half hours for oil change and tire rotation, this is way to long for a simple procedure

Every time I have service I wait at at least 2 hours!A simple oil change takes 2+ hours. Appointment at 130. Car goes back to garage at 3. Unacceptable!!!!!!!!!!They take people ahead of you that don’t have appointments!Very unhappy with the service department!

Had great experience at team thanks to all the team to make a effort to get me into 2018 Ford Fusion and especially to my man Chris Sherrell for mainly making this miracle happen one really good car salesman and great customer service skills keep it up.

Nice people to work with. On-time and well done

Is Jake in Ford parts was so nice and helpful

Friendly, helpful staff while SHOPPING for a new vehicle, however it did take over 5 hours to complete the transaction. We were there until nearly midnight with our 2 weary, hungry toddlers, but that didnt seem to make the salespeople move any faster. After the purchase was made, the staff didnt seem quite as eager to help us out. We were promised a few things (items that should have come with the vehicle) while buying our vehicle here, and those things didnt pan out once the keys were in our hands. It took us nearly a month to even have the correct keyfob for our vehicle so that we could lock it securely. We were promised brand new tires on the vehicle, they were by far not new and need to be changed less than 5 months after buying the vehicle. Some of the sales staff were on the unprofessional side. Weve bought a few cars from Team Ford over the years, but Im not sure well be buying from here again. Just not a great experience.

Got a good deal considering my less than perfect credit.this is my second car bought there i will likely buy from them again.good job guys

Team Ford quickly diagnosed my issue and had me up and goin just as fast

Im satisfied.

Friendly staff. Stayed late to close the deal professional honest and no pressure.

Generally pleased but half tank gas disappeared which has me upset but I didnt go throwing a fit about it

Team was an outstanding dealer who was very customer friendly.

First service visit. Quick, easy, and they have a shuttle!