I brought some Minnesota Wild jerseys in to have some captain patches added to them. I was told it would take about two weeks. I got called a day early which was awesome. I absolutely love the final product and would recommend this company to anyone needing assistance with patches. I will return whenever I need a similar service.
I gave this crew a seemingly impossible task - crazy short turn around for my business. They delivered in a major way. I worked with Jennifer Washington and she was outstanding. Great communication, super responsive, answered my million questions with patience - I’m super happy and will be back to place more orders.
Great locally branded apparel. Look for great deals, such as during February food drive
Very knowledgeable sales staff.
Awesome work! We had an order that got missed on our end and they worked hard to fix it (even though it was not their error) and make it happen on a Saturday. These shirts were for an family event supporting breast cancer and meant a lot to us. We are so thankful for the teams effort and help. It is greatly appreciated!!
Very polite and professional staff. they do exactly what they say theyre going to do and that goes a long way in todays age. Highly recommend for any decorated apparel program you may be looking at.Their team sales staff is very educated and fair as wellFull package opportunity at Heritage embroidery.
Ive got both printed and custom embroidery from Heritage. I was very pleased with the product. The person who helped me order did an excellent job of describing the different options and even brought me samples. The customer service was excellent and they called me the day both orders arrived. Ill use them again.
The bad reviews surprise me. Heritage has done a bunch of my kids high school sports apparel over the years, and we never had one problem. My daughter put a hole in her hockey team sweats recently and I had to order a new pair past the ordering window. They ordered them, had them in a week with her number on it, and called me right away. Im going to buy her a letter jacket soon and will use Heritage.
I have unfortunately been a repeat customer of Heritage and have had an absolute horrible experience from a customer service standpoint every single time. This is the first time I have ever taken time to right a review and feel that this might save some one from the frustration we have experienced regularly. The actual product is good but do not expect it to come in on time EVER. Do not be misled by working with a manger because they will assure you a date but will not execute on that, you will likely make multiple phone calls or trips because they continue to provide dates they have no intention of keeping. I advise you not to use them and support a smaller venue with better customer service. We have had great success with Strauss Bike and Skate, well worth the short drive for less frustration.
My sweatshirt that I customized online and ordered turned out great!!!! The colors are amazing and I love the feeling on the inside!!! I am definitely going there again!!!
Its always great working with such friendly and knowledgeable staff! Alex, Pine Creek Services
In my two purchasing experiences with Heritage I can confirm that they WILL NOT DELIVER ON TIME. As Michelle said, they promise dates that the order will be done by but continually fail to follow through. My most recent order arrived more than three months late! In addition when my team tried to order matching sweatshirts only about half the team got them because Heritage ran out of stock and could not get more, extremely frustrating! I will never do business here again, sorry.
Great experience, been going there since I opened my business, Tetzlaff Yacht Sales, in 2011, will keep going there.
Great work done in America. Dont hesitate to get some custom work done
The place to get your Stillwater school branded stuff. Sometimes good deals can be had if you shop the clearance rack.
Great experience with Heritage Embroidery & Design in Stillwater, great products, great staff whore very welcoming & friendly!
Robot answering there phone. Impossible to get thru and place a order or check on a order