The gentleman @ Advanced Auto were awesome. They helped me fill my oil & change out both front windshield wipers. They were incredibly kind and not just made my day but made my week. Thank you Advanced Auto...

Needed wipersRude customer already there not being respectfulI still got help, and it was pleasantI was not sure the person was going to be in the mood after that, but she was very helpful and I was done in minutes

Customer service was amazing and crucial for what I needed 🙌

I went to stonham ma advance auto store today June 27 2022, Sunday for cooling.The clerk was very rude.He told me to by Freon for $45.00.At Autozone inStonham put Freon in my car for $6.99.And the clerkwas very friendly. I used to go Advance Auto evry time.I will never go to this store again

You might want to update your hours drive all the way there & paper sign on the door closed daily at 6pm when online says 9pm

Needed some parts. Great staff.

Got what I went for, helpful desk people

This location has horrible service. Customer service was out of this world terrible. Could not get a hand, or any advice. Long lines and the manager had a terrible attitude. Avoid this location at all cost.

I personally wasnt happy with the RainX brand of window cleaner. My other purchases were necessities

Just got a new battery for my truck. Decent price and so convenient that they test your old battery and install the new one for you.

Ya. Its hit or miss for a knowledgable counter service

Helpful service; got the bulb I needed

They always have the part that I need.

Always friendly and knowledgeable staff. Good selection. Reasonable prices, and ability to use the web. Seriously, what more can you ask of an auto parts place?

I didn’t even wanted to give the 1 star they kept me waiting for a week just for one part wasn’t even ordered .. smh messed up think twice before going in there

Very good amount of choice. Excellent and very pleasant service. Professional staff which will help you and give you best prices!

Managed to have the part I needed and I was able to do the fix right there in the parking lot. Definitely appreciate having the option for multiple auto parts store near by so I could avoid having to wait until tomorrow to fix my car.

They told me that they had the tool that I needed and I verified again to make sure and they said yes again. I got there and guess what, you guessed it no tool.

No mask were worn and didnt have the product in stock that I ordered from there site. Wasted trip

Absolutely incompetent staff..... they close 1/2 hour before they’re suppose to, which I’m sure their manager wouldn’t appreciate. Locked me in while the store is in business hours and refused to help me.

Auto Parts Stores are like holiday dinners with your family. Good one visit. A nightmare another. Not bad but not good another. What does 1 expect from auto parts counter service? Grill 23 level service?? Not happening. Its more a test of your patience and granimity than anything. If u have to go, gird your Pope level kindness and be thankful u got what u needed without having to give a kidney to anyone.

I originally went into Autozone around the corner from this Advanced Auto to purchase for my Escalade a radiator, oil cooler lines, transmission lines, and all the fluids and other items needed to replace my radiator and all lines to it including flushing out antifreeze, oil, and transmission fluid. I ended up leaving AutoZone do to the fact EVERYONE AT THE STORE seemed like they could care less if they got my continued Business or not. It’s too long of a story but the main reason I left and will NEVER return to AutoZone Stoneham is how unwilling they where to help. I spend probably well over $20k at Autozone last year alone between my personal and business use parts. No more as I decided to pop into Advanced Auto and the staff at Advanced was AWESOME especially Mark P who assisted me with getting all the parts I needed I left Advanced Auto and decided I now will give them ALL my business. Thanks to a staff that literally does was there supposed to THERE JOB!!! Thanks Everyone at Advanced see you soon.

Josh was super helpful in helping me find exactly what I was looking for when I came in the other day. His advice was very much appreciated.

Very helpful. I needed a new battery and they told me which I needed and then installed it for me. Very pleasant to chat with and explained what they were doing while they did it. Would definitely go back.

Very helpful staff. Limited parts in stock for old cars so I end up buying consumables here and most parts online from other places. A little pricey but very convenient.

Women who know things about cars are awesome. shop here and support them!

Tremendous selection available...and very helpful people, especially if you have no clue as to what you are doing!

Poor customer service, after being a 4 year customer not sure I will be back after this bad experience with my cousin.

A cashier was helpful Hey help me without enough information I was ever to find the parts quickly at faster

Great customer service and prices...thank you Carrie

Very helpful

It was just barely opening time when I pulled in but the guy saw me a d opened up to let me in a d helped me with what I was looking for and it wasnt the expensive product that he chose for me to buy.

Excellent selection of automotive parts. Great customer service

They have great prices and everything you could ever need for your vehicle!

Great people had a problem and they helped me too the fullest!!! stoneham store

The people make all the difference when it comes to auto parts stores. These people are professional and courteous, their store is clean and orderly, they have most parts in stock and prices are competitive. Highly recommended.

They had a part I needed and the service was good.

Open time is wrong, and the manager is not friendly at all..Need learn the basics about costumers

Great service and prices! Join SPEED PERKS, SAVE!!

Nice helpful clerk at the counter.

Dude was very helpful and explained differences in parts

Good for 5 parking, nice service

Very nice people and very helpful.

Great deals online and pick up in store.

As a wholesale customer, these guys are the absolute worse and unprofessional vendor my shop has had. They are so willing to shove products down your throat and when it comes to helping you out, good luck with their support service.DO NOT BUY any of their Autel or equipment, products, or services!!! My Autel MaxiSys ($2600) was sent an update that wiped out my whole scanner. Nothing wrong with the unit until the update, and these idiots want me to pay $800 for new software when I had nothing to do with it going bad. I spent countless hours on the phone, explained my story a million times, spoke with their corporate office a million times, and nothing was done to resolve it. The scanner has more mileage going between my shop and the Advance Stoneham store, than it has usage! Best part, was the arrogant approach taken by their District Manager, Billy Konaxis, who told me to sell my scanner for $500 and have someone buy the upgrade and have a new scanner for $1300. Really? So that leaves me out $2100, to which he ignorantly said, its better than nothing! My shop also went about 8 months without a single rep from Advance coming down. When it was time to sell me everything they could, couldnt get a days rest from their visits. Their Commercial Accounts manager, Barry, is a pro at not showing up and giving you excuses. And you better be ready to chase him down as he does a terrible job at returning or addressing your issues in a timely manner. Nearly nine months spent trying to resolve this issue only to be told Im out of warranty due to them dragging their feet.Advance is no longer getting my commercial business or store walk-ins. I suggest to any repair shops out there to do business instead with ICP, CAP, NAPPA, AutoZone, Auto Parts International, or others. These guys are great at customer service, show up on a weekly basis, and most important, value and put customer first in their business model. Anyone feel free to check my formal complaint with the Better Business Bureau against Advance Auto Parts and stop by my shop for my nightmare stories with Advance Commercial. Thanks for reading.Tony M

Got a new battery here, great service.

Very helpful staff. Went out of their way to save me money on parts I needed.

Went way outta ther way to assist me.

Conveniently located, and they had what I needed. The parking lot is a little confusing, and its tough to find the entrance, which is all the way in the back of the building.

Stoneham has two auto parts stores, but only one ice cream shop. What gives?

Good people work there

They do not help you at all. They dont want you there.

Always friendly and helpful

Car parts. What else is there.

Exchanged parts no problem

Good prices on parts

Great people and service

Over the top barbershop

Good store, helpful staff

GET IN THE ZONEAUTOZONE?????

Great service.

Friendly counter help!

Ok

Great service

Very helpful

They close at 6pm

Lots of help

Auto parts

Great