They repaired our van after it was backed into. Very pleased with the end result, looks perfect. They made dealing with the insurance, rental car company, & the whole process easy. Would definitely use again and recommend.
We were hit by a driver ignoring a stop sign and the entire passenger side from tip to tail was damaged. (23k in damage to be precise) I had the car towed to Ron Marhofer Collision in stow where they gave me an estimate in a few days and began work. The repairs were finished in a little under a month however there was one part the team was waiting on in order to complete the repair. Due to covid the manufacturer of that part kept pushing out the delivery date. A few days shy of the four-month mark of the repair I got a call that the part was in and that the car would be ready in a few days. When I picked up the car it was immaculate and beautiful and the drive was perfect. The team at Ron Marhofer Collision in stow was in constant communication with me. They were very courteous and kind and empathetic. I hope to never need their services again but if I do I will definitely choose Ron Marhofer Collision!
I was so pleased with the work that was done on my car. Everyone I spoke with at the company was so professional and friendly. I was communicated with throughout the whole process via text. The car looked almost brand new when I picked it up. I needed a new front bumper and headlight from an accident I was in. It was returned to me washed, vacuumed, and buffed. I would definitely recommend Ron Marhofer Collision to anyone that needs repairs. Great work and customer service goes a long way! Thank you!
Phenomenal service. Great customer support, excellent work.
They were polite and efficient. I was so relaxed there because they explained it all to me.
This was the best experience Ive ever had with a repair shop. Everyone was friendly and knowledgeable. Everything was done correctly, without hassle, and on time.
Very friendly, efficient and professional. Will recommend to others. This is the second time I have used them to repair minor body damage (parking lot type) and both experiences with Marhoffer Collision shop were good (though nobody likes these parking lot dents)
I had a fender bender while in Florida on Spring Break. Marhofer was one of the options where I could take my car. I found they had a 4.8 on Google Reviews so I chose them. The quote was quick and thorough. The work was well done and my car was clean and polished when I picked it up. Ill be telling others about Marhofer Collision! A great experience!
Great collision specialist! Great customer service!
Great job in applying the spray in bed liner!
The staff were very professional, helpful and courteous. The repair of the vehicle was excellent.
Great customer service, Excellent timing
Great prices and service. The estimating process was quick and easy and the staff was very friendly and knowledgeable. My parts were taken care of very quickly and were ready in a few business. Very happy with the service.
I had some rust on the hood of my car. They had to grind it off to bare metal in several areas. The repair far exceeded my expectations. There is not one flaw on the repair. You cannot tell anything was ever wrong. Several days later, Iβm still looking at it because it is so well done. I have felt with several body shops before, and will never go anywhere but here.
I was treated with respect and safety the whole. I would highly recommend this especially with body work
They were Very pleasant to deal with. Very informational during the whole process of my repair and my car is beautiful again.
I am very happy to have gone with Marhoffer Collision for my vehicle. After recently being in a car accident I was very worried that my car would never look, or drive, the same again. After getting my car back, I couldnt be happier! The paint matches up perfectly and all the replacement parts were OEM and identical to what they were before. Looking at my car now, there is no way to tell I was ever in an accident. Id like to especially thank James who took the time out to answer questions and work on my vehicle. As someone who is very particular about their car, I would definitely recommend their services.
It was a great experience so far
I was told I could expect my car in four days, it took fifteen. I was not kept informed of why repairs were taking longer than expected unless I called. Employees were dismissive and unhelpful.
From start to finish first class all the way keep up the good work
I had a minor body repair that I wanted to get done as soon as possible. Not only did they get it done the same day, they got it done earlier in the day than I was originally told that they could get it finished by. I was very happy with the workmanship and the speed that they completed the job in. I will definitely use them again if I need body work done again in the future! I highly recommend this body shop.
This is the 2nd car Ive had worked on. Phenomenal job both times! Highly recommend them. They even washed & vacuumed my car when they were done.
Outstanding service and professionalism
Very friendly, and knowledgeable
Repaired car, did a great job. Issues after and getting insurance involved to cover diagnostics a nightmare. Almost came in on a scheduled appointment Saturday and no technicians would have been on staff. Recommended I take my car to Toyota, Toyota took care of car under warranty ($1500 in parts including bad wheel bearing on repaired side) in more repairs. While this wasnt my worst experience at a dealership, I wouldnt say it was solid enough to merit a good rating.
Repair looks greatThanks
Courteous and professional staff. Repair was excellent and completed in less time than I expected.
I have used the Ron Marhofer Collision Center several times over the last 25 years. They consistently provide above the bar quality repairs, are knowledgeable, and professional. Lets face it, Im going to see them when I have had an unfortunate situation with my vehicle. They make the process go as smoothly as possible to get my vehicle handled properly and efficiently. This includes working with insurance companies. That is a weight lifted off my shoulders! My friends and family have also used them for years. Thank you Ron Marhofer Collision Center Team for being people I can trust!
Went in today to ask when they could do work on a problem with my car.They gave me an appointment for tomorrow morning,I have used this company for about 20 years.They are great and do an excellent job,.They treat senior people with dignity,I would not go anyplace else,Thank you.,Got my car done this morning,Great people.Would not go anyplace else.Thank you.
They do good work. Rushed a job once, trying to complete before holiday, although final quality didnt turn out to their standards, so they took it back in and corrected.
Took good care of my car and me when I had my car repaired there after I was rear-ended.
Fast courteous and very reasonable
Great work