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Floor Coverings International Cleveland South
4704 Darrow Rd #1, Stow, OH 44224, United States
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Floor Coverings International Cleveland South
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Te
Review №1

I don’t think I could find the words to express how happy I am with my new hardwood floors and how flawlessly everyone managed my selection and install. I had original builder’s grade carpet in my dining room, a lighter (and yellowed) hardwood in my foyer and powder room, and LV planks in the family room. I was looking something richer, warmer, and more cohesive. John seemed to intuitively know exactly what I was looking for and brought out some samples for me to consider as he took measurements and gathered details like shoe moulding, sub-floors, the direction of the joists, and so one.On install day this past week, Rudy started the job alone and worked without ever stopping for a meal, or for that matter even a break. He tore up carpet, hardwood, and moved very large, heavy furniture without issue. His work is flawless, the floor is just beautiful! Truly a craftsman. He made a picture frame transition around my fireplace surround, much nicer than the bulky trim I had there before. He finished in 2.5 days, 4 hours sooner than expected, and left everything spotless. My experience with everyone went perfectly from start to finish, and I can’t recommend them highly enough. I plan to have them do my kitchen and laundry room next. Attached are before / after photos from my dining room.

La
Review №2

After 14 years of builder grade carpet with 4 kids and multiple dogs, we decided it was finally time to upgrade our flooring. We worked with John who was beyond amazing! We were in the process of updating our interior paint from the warm brown tones to cooler grays. I literally sent John the color swatches that we were painting with and he brought us carpet and luxury vinyl samples that coordinated beautifully! The most challenging part of the whole process was my husband and I agreeing on the final decision. John’s quote was exactly where we were expecting for 5 bedrooms and the finished lower level. His installers were friendly (even made friends w/our dogs) and kept everything very tidy during installation. They were very efficient but spent time to ensure the job was done right. John checked in throughout the process to make sure everything was going smoothly and to our expectations. In the end, our floors look beautiful! I’m so happy that we finally made the decision to upgrade our floors, my only regret is that we didn’t do it sooner! I would definitely recommend John and his team to anyone who is in the market for new flooring. The service is personalized and you won’t be disappointed!!

Wh
Review №3

Talk about a business that goes above and beyond, John at Floor Coverings in Stow, has done just that. He was incredibly patient with my husband and I as we waited to pull the trigger on our home renovation. Then, when OUR installers (note not Floor Coverings) messed up our installation, he personally came out to fix and repair. We have had great experiences with everyone we have dealt with, from helping us load up our product after hours, to being quick to respond to inquiries. Very thankful we decided to work with John and crew at Floor Coverings. OH and forgot to mention, they not only matched, but beat other providers!

Ja
Review №4

This is our second project with John Schnell, updating our old living room carpeting and kitchen floor. John was extremely knowledgeable on the different types of flooring available for both rooms, patiently guiding us to products that would blend well with what we already had installed. Communication was great and arranging for the installation was simple and straight forward. All the installers arrived on time and were respectful to our home and property. Most important, the results were amazing and it feels like we have brand new rooms! Looking forward to our next project and would not hesitate to recommend you choose John and Floor Coverings International Cleveland South for your next project!

Su
Review №5

John measured & thoroughly inspected the areas for the installation of vinyl planking. He was open & honest about what would be required for my flooring installation - no hidden costs. Pricing was very fair, flooring choices are great. Installers Tim & Mason were polite & respectful. Will be using again for future flooring needs.

Ke
Review №6

We did new carpeting in two bedrooms, a landing, and a walk-in closet, and then laminate in a bedroom-turned office. We couldn’t be more pleased! It’s so nice to deal with a person who truly cares about his business, rather than a faceless big-box store.John came to our home and made sure we understood exactly what we were getting, how much we would be paying, and when it would arrive. He even gave us advice on what kinds of carpet would work best for our different spaces.Floor Coverings International cares about veterans too, and we were able to get a military discount. They also do carpet binding so you can make rugs out of the leftover remnants!The men who installed our flooring were professional and nice, and they did an excellent job, as you can tell from my pictures. Thank you Floor Coverings International for helping us make our redecorating vision complete!

Eu
Review №7

I love my new floors. Very sstisifed with the look and the whole process was smoothe and easy. The installers were polite and worked quickly. I highly recommend.

Ha
Review №8

It was a pleasure working with Josh. We have recently purchased a house that needed new carpet. Josh was honest, and quick to reply to any questions we had. Josh came out to the house to do the measurements and brought enough samples to chose from that were within our budget. The carpet was installed three weeks after we place our order. Installers arrived late but once here they worked hard and did a great job. I would definitely recommend Josh and FCI to family and friends.

Na
Review №9

John and his team were prompt, courteous, professional and exact throughout our carpet installation. Great job was done by all. The installation process was quick and the guys moved our furniture like it was their own. Highly recommend IFC.

Za
Review №10

Process was smooth, efficient and quick. They came to my house and provided a ton of samples, and even let me come back to the showroom to see more larger sized ones to make a better decision. Install day was also smooth and quick. The installers came right on schedule and finished quicker than I had expected. The carpet was installed perfectly and everything was cleaned up before they left. I would highly recommend this company for your flooring needs!

An
Review №11

Needed a quick quality solution to get my house on the market and John came through with some great options. The mobile “show room” was super helpful to make a decisions and I had a quote before he left the driveway. My primary residence is in AZ and he was very flexible to make it happen without me being there. Definitely recommend these guys!

T
Review №12

John at Floor coverings international was very good to work with. We did have to wait a couple months for it to arrive due to the supply chain problem but John kept us informed about the time line. He always answered any questions and delivered it quickly after he received it.

Ke
Review №13

We called John from Floor coverings and he brought several samples and colors to chose from and advised us as to what was best for our needs. Very personable and NO HARD SELL which is important to us. We had 3 bedrooms, a large hallway, and stairway installed with high quality carpet that feels soft and super cushion-y. José and his son removed the old carpet, installed new carpet and padding, and did a thorough clean up. Carpet looks neat and clean now. Overall a very pleasant experience and we are very happy with our purchase. Highly recommend!

RD
Review №14

After 20 years in our house, we finally decided to get rid of our carpet and go with hardwood floors. We are incredibly happy with the new floors and would highly recommend Floor Coverings. John was very knowledgeable, patient and worked very well with us to help with our product selection and planning. The floors were installed on schedule and Rudy, the installer, did an awesome job. We love our new floors. Thanks again.

Ta
Review №15

Experience was wonderful from initial meeting to end of installation. Salesperson we met with listened to what we were trying to accomplish and made it happen, with no pressure. Installers were flexible and did a great job. Would absolutely use again and would recommend to anyone out there!

Ma
Review №16

Top notch service from start to finish. From the sales meeting to the installation, everyone was committed to detail and happy to help. The crew did a fantastic job installing in our basement project. Even our kitties benefitted from their attention to detail.They were efficient, precise and left our home tidy when they left. I highly recommend Floor Coverings International South and will gladly send my clients their way as well.

Do
Review №17

I highly recommend Floor Coverings International. Matt Moten is a very professional, friendly, and attentive owner and sales rep. He came to my house to measure and bring carpet samples. The experience was very pleasant and stress free. He played with my cat Mishka and even gave her a laser toy as a gift! I’m very happy with the quality and price of the carpet and padding. The carpet installers, Al and Brian, were professional, tidy, friendly, expert and efficient at removing the old carpet and laying the new carpet and padding. Mishka and I love our new carpet! It feels so soft and cushy under my feet!

ha
Review №18

We had a great experience with this company! Matt did an extremely in-depth consultation with us, making sure we knew exactly what floors would suit our family best for our first floor remodel. His team got all 1100 sq ft done in about 6 days, which was much quicker than we thought possible. They were kind, respectful, and the floors look BEAUTIFUL. We will definitely be calling them back when were ready to do our second floor & basement! Thanks guys!

Mi
Review №19

Excellent experience from start to finish! John was clear on job details with great follow-up during and after installation. Mike did a fine job and was considerate and courteous while installing. I highly recommend this business.

To
Review №20

We just had FCI replace the carpet in Thurber’s Jewelers. What a great experience it was and NO headaches. I was not looking forward to having this done because of all the hassle of moving display cases and everything else, but John and his crew made it such a smooth process. And the finished product was beyond our expectations. I cannot recommend them enough!!

St
Review №21

Very nice company to work with I highly recommend will be my go to for flooring instead of the larger companies by far the best I have worked with from sales to customer service to billing department .

Fr
Review №22

Absolutely wonderful experience! Their expert came out inspected the place and helped me pick the right flooring solution for my place without any pressure to upsell. Their estimates were perfect with no hidden fees keeping me right on budget. They addressed every concern I had and the quality of the final product was excellent. Truly a 5 star experience that made me feel well taken care of at every step of the process and the single best investment I ever made in my home. 🌟 🌟 🌟 🌟 🌟

Ba
Review №23

Love my new floor from Floor Coverings International! It was a big job, including a den, foyer, dining room, kitchen, breakfast nook, entrance way, half bath and laundry room. Some areas were ceramic tile, some were carpeted. John was super helpful (and patient) when it came to deciding which flooring was right for me and Mike did a beautiful job with the installation.

Er
Review №24

Matt was extremely helpful on the initial consultation and actually helped us to make a decision about what to do with our kitchen floors that would be a more speedy process having 3 dogs and 3 kids while getting the look that we wanted. We had two different flooring types put in and did almost our entire first floor. He was the only one of anyone we had to come out and consult that gave us this information and helped us to be able to do our project in a way that worked best for our family and got us the end product we needed. Joe, Nathan and Randy, our installers, were incredible to work with. I have 3 dogs that I was shifting around the house while they worked and kids coming in from school at the end of the day and they were just kind and flexible and I felt very comfortable having them in my home all day to work on the project. Their work is amazing quality and they are just stellar guys. Would highly recommend!

Le
Review №25

Floor Coverings international was the absolute best carpet experience. From in-home samples to very professional instillation, FCI transformed hardwood stairs and hallway to beauty with a runner!

Jo
Review №26

Excellent service, great people: I contacted Floor Coverings Intl to quote carpet installation in a living room and a number of upstairs bedrooms. The owner, Matt, was prompt in meeting our needs. He brought samples to the house and we went over all of our options. His pricing was competitive and he made it a priority to get the carpet we needed and to make sure it is high quality. He made sure we didnt overpay by reducing waste. The installation was quick and went flawlessly. I would 100% recommend.

Da
Review №27

I ordered the Mannington Nappa Tannin floor and it came out great. Matt did a great job with customer service and Mike did a great job with the installation.

Sh
Review №28

The work performed was absolutely beautiful. We had the entire 2nd floor carpeted which consisted of 2 bedrooms, hallway and stairs. We also had our master bedroom done along with our entire basement and a bedroom downstairs. The quality and installation of the carpet is excellent. They are prompt for arrival and communication is good. I highly recommend them for your carpeting needs.

An
Review №29

Such a positive experience from start to finish. We appreciated that John brought samples to our home at a time convenient for us, took the time to understand our needs, and helped us choose the best product to meet them. The installers were on-time and efficient, completed the job in the time estimated, and cleaned up before they left. Looking forward to using the company again for future projects!

Ka
Review №30

We had picked out a flooring from a different company before finding a contractor to remodel our kitchen. When our contractor suggested John from Floor Coverings he was very honest and discouraged us from that particular flooring due to experience and customer reviews. We appreciated his honesty and expertise and he was able to find us a very similar product and we love it! Thankful our contractor pointed us in the right direction to Floor Coverings International and thankful that John cared enough to sell us a product that we would be happy with in the end.

Ja
Review №31

John and his installers did a tremendous job for us. Not only were they able to accommodate our busy schedule while trying to sell our home, they were very professional, fast, and tidy. We were so impressed with their service that we’ll also be using them to upgrade our new home! My wife and I recommend FCI to anyone looking for quality carpet and a professional and courteous staff.

Em
Review №32

We had a great experience with John and FCI and would absolutely recommend to anyone looking for new flooring. John was responsive, helpful, and made the entire process enjoyable. Our installer Rudy was also fantastic! He was friendly, quick, and did an amazing job. We couldn’t be happier!

He
Review №33

The employees are very professional and work hard to make sure you are happy and feel comfortable. Our floors look amazing. Better than I could have imagined. They knew exactly what to do to make our house new again. Highly recommend this company for your flooring needs.

Mi
Review №34

I had a great experience with Floor Coverings International Cleveland South. They were quick, fairly priced, and honest. I worked with John who made sure to be completely transparent about issues he thought would arise. He found a perfect solution for our outdoor patio. We could not be happier with the results! Our installer Mike was very friendly and efficient. They both took time to explain things. Overall we would use them again in a heartbeat!

me
Review №35

Matt came to the house with samples, I was unsure what colors and different types of flooring to use. He offered great suggestions and help decide. The price was reasonable and the work was completed in a timely manner with professionalism! Would highly recommend and would use again!

Da
Review №36

I am so glad i chose this company they got it done quick, and everyone was very friendly. I couldnt be happier with my floors.

Jo
Review №37

Floor Coverings Intl was awesome. Matt came to our house and presented us with several options to fit within our budget. They did everything they said they would within the time frame they promised. I would recommend them to anyone looking for new floors.

M
Review №38

We needed to replace most of our carpet before listing our house for sale. We got several quotes and Floor Coverings International gave us the best deal. They were also super friendly and easy to work with.Install went great, and we are very happy with their work! Everything was exactly as promised. Will definitely use them again in the future.

Ni
Review №39

My wife and I were looking for someone to install flooring in our home. We called empire and had such a bad feeling about the price and who was doing the work. When we called John and he came out it was a great experience. He talked and listened to what we wanted. He did not try to over sell like other contractors. What sold us was how friendly he was to us and our children. Mike was our installer. He as well was amazing. Mike knows what he is doing and works fast. I have recommended my neighbors and family to go with John and Mike. The floor looks better then I could have imagined. We will be calling them back when we are ready to do our other rooms.

Mo
Review №40

We had a great experience and would highly recommend! Our situation was a little unique and out flooring took longer than planned but was handled very well and we couldn’t be happier with the results and service. The original flooring that we chose ended up being on a long back order which at the time was disappointing but turned out to be a blessing in disguise! One of the owners worked hard to find another luxury vinyl that was very similar, and actually turned out better than our original choice! We are very happy with our floor! Not only were they personable but they know their flooring and were able to show us flooring that complemented our space. Originally I thought I wanted a lighter floor but when a darker option was presented and I could see the sample in my kitchen, my mind was changed. They know their stuff!

VI
Review №41

Matt and his team are great. They explained everything and were very patient in explaining the difference in variety of flooring. Matt came twice to our home because we werent sure what would look good in daylight compared to evening. He was thorough in details and provided a great experience. Wed highly recommend Matt and his entire team.

Am
Review №42

Couldnt be happier! John came out the day after I made the call interested in hardwood floors. I was able to show him some Pinterest examples of the color/style of flooring I was looking for. He brought back several samples that were SPOT ON what I wanted.My husband and I deliberated for a big because it is an investment, and we had gotten a few quotes elsewhere that were cheaper. But the competitors flooring options werent nearly as nice or what I was looking for, their service didnt seem as good and I am a firm believer in You get what you pay for.And I was right. They go above and beyond. The installer was courteous, timely, helpful - had the whole job done in 3 days.I asked what type of furniture bumpers to purchase to make sure we didnt mark up the new floors, and they had ALREADY applied felt bumpers to our furniture. They also replaced a few of our vent covers that were old and rusty. Something else that was on my to-do list and they took care of it for us, no charge.Blown away! Thank you so much! I love my floors and we will enjoy them forever.

Jo
Review №43

My experience with FCI was a pleasant one. After shopping around at many flooring stores and stumbling upon FCI while driving by in Stow, I decided to work with them mostly because they bring the floor samples to you so you can see a variety of them in your space. Tracy, who I met in the store, was very helpful and friendly and left an impression, without sales pressure, that I’d like to work with FCI.Based on my criteria and the look I was going for, which is somewhat rustic and blending with the outdoors, John was a great help in finding me the perfect floor (Mannington’s Dockside Pier) for my sunroom. John made the process easy, fun, and enjoyable. We share a love of nature, so he understood where I was coming from and was able to narrow down the flooring choices to make the process painless and efficient.I highly recommend FCI and my cat Opie approves too!

Pa
Review №44

John from FCI was here the same day we inquired about their services. He was fun to work with and totally understood what we were going for. We liked his ability to be intuitive and flexible in recommending products. We just bought our home and wanted to remove carpet in the family room in order to have something low maintenance and easy to clean (a must with 2 little boys!). They also customized our installation and used a method that left our floors super quiet. No annoying creaks when you want to sneak around your house with sleeping babies. The best part, they were QUICK! Here a week earlier than promised, in and out the same day! I highly recommend them!Before pics are from the MLS, I forgot to take them. We love how this room looks now, definitely updated!

Wi
Review №45

Ill let the photos do the talking!Jon and his team did a fantastic job from beginning to end.My wife and I were clueless when starting this project and thankfully came across Jon and FCI on Home Advisors. After the first meeting with Jon, we knew we had found the right person and didnt need to talk with other contractors.Jons vast product knowledge was incredibly helpful when deciding what type of carpet fit our needs and budget. All we had to do was pick the style and color! The Installation was a seamless process as well. They fit worked around our schedule and took less than 2 days to complete.Jon even helped us find a contractor to finish the basement and worked with them to properly install the flooring around the baseboards and shoe molding. We cant say enough good things about Jon and his crew and highly recommend them!

La
Review №46

We just had our wood floors refinished last week and they turned out beautifully! It completely updated the look of our older home and we couldnt be happier. From the initial inquiry, this company was extremely quick to respond, set up an appointment, and give us an estimate. Matt, the salesman who delivered the estimate was knowledgeable and really helped us understand everything each step of the way. Don and his partner who did the work did a fantastic job as well. There was hardly and dust or mess after they left and they worked quickly and efficiently each day. I would highly recommend this company to anyone looking to refinish their floors.

Ni
Review №47

True professionals. Very easy to schedule the free consultation with online booking and flexible hours. They won’t try to sell you what you don’t need and provide different options available to you. Quality of the work was amazing. I moved into a house and tore up carpet to find A LOT of pet stains. They told me before I hired them that it would be impossible to completely remove the stains 100%, but they came pretty close. Floor Coverings International did amazing work, the floors look 1000 times better!

Ti
Review №48

New flooring 2 bathrooms, kitchen, morning room, foyer new carpet in spare bedroom and basement closet. AWESOME JOB, JOHN AND CREW!! ❤

Ad
Review №49

Floor coverings international in Stow was amazing to work with. Matt accommodated our quick schedule on getting measurements and the new carpet ordered and installed before our move in day. We appreciated the personal approach that FCI had throughout the process. The installation crew was professional and did a fantastic job!

Br
Review №50

We would like to say thank you to John at FCI and to our carpet installers Jose and Kevin. Every step of the process was completed professionally from start to finish. Great team work! Thank you and we definitely will refer you to family and friends.

De
Review №51

We received exceptional service from the beginning stages of ordering our new carpet until the installation. Tracy helped me figure out what colors worked best for our home and Matt brought us samples and helped us choose the best carpet for our stairs and bedrooms. Their installers went out of their way to help us maneuver the larger furniture pieces and took the time to do the job right. We recommend Matt and Tracy for anyone who is looking for the highest level of professionalism and expertise when it comes to buying new carpet!

Al
Review №52

Ive never had a very positive experience dealing with contractors, until Floor Coverings International. The sales rep did a great job setting expectations and explaining to me the product and the process. Then the installation team showed up when they said they would and actually finished ahead of schedule. True pros. I had about 1500 sq ft of LVT installed in rooms that were a combination of carpet, tile, and hardwood. Everything is seamless from room to room. Final bill was the same dollar amount quoted.

Li
Review №53

From my first call to set up an appointment to get a quote on new carpeting for my living room, family room, hallway and stairs to their follow-up conversations after installation to make sure I was completely satisfied, I can’t say enough good things about my experiences with Floor Coverings International. Everyone from FCI that I had contact with through the entire process were top notch. (This includes John, Tracy, Matt, Nick and Chris).Prior to our first appointment John asked me what type of carpet I was looking for what were the color schemes of my rooms. He then came to my home with samples of a Dreamweaver carpet that was perfect and exactly what I wanted. The installers showed up on time and moved my heavy furniture, efficiently removed and took away my old carpet and padding, installed my new carpet, vacuumed as they went and placed my furniture back where I wanted it.I love my new Dreamweaver Carpet and I highly recommend FCI to anyone looking for new carpet and/or flooring..

St
Review №54

New carpet looks great! Install crew took care of moving all our furniture out and back into place when done. Thank you FCI for a job well done.

Ja
Review №55

6 months ago, Floor Coverings International did a fantastic job re-doing all 1400 sq ft. of my house. From the quoting process where comparison against other vendors showed FCI competitively priced, and a timely install that made the process easy (well, as easy as re-doing the whole house when you live there can be!), they proved to be the right choice for the job.I waited 6 months to review FCI to see how the work would hold up with the change in Ohio seasons. In the entire house, there was only a little bit of floor movement in the bathroom, everything else was still perfect. Better still, when I sent FCI a picture of the movement, they quickly responded and arranged a time to came out and address the problem.Buying new floor is a huge investment, and it is something that can cause considerable annoyance if not done right. Save yourself from future trouble and choose FCI. They stand by their work, and take support of a quality final product seriously.

Ed
Review №56

John Schnell was very helpful during the carpet selection process explaining the pros and cons of the various options. The installation crew did an excellent job not only laying the new carpet but also cleaning up and replacing the furniture in the rooms. Great job! Thank you!

Me
Review №57

John and his team did an EXCELLENT job and we’re consummate professionals!!! John brought high energy, top notch expertise, and professional reliability (including ensuring safety of all by wearing masks). From soup to nuts, we appreciated the care he has with his craft, it’s not about just selling carpets for them, it’s about envisioning the environment you want to cultivate in your home, so John took his time listening and providing sound advice without rushing us. John makes you feel like he’s an old friend and we were impressed that he’s also a history buff. He recognized the Ethiopian flag in one of our bedrooms, which was highly impressive. His installer, Al, was also absolutely AMAZING and I’m convinced carries the strength of three people combined. We got beautiful gray carpets with exactly the grade we were looking for and I highly recommend going with this company! During a global pandemic, it was refreshing to get amazing business from GOOD people who take their craft and your visions seriously!! Go with them!! You can’t go wrong!!!

Da
Review №58

John and Rudy did an awesome job matching an existing floor on my lower level so I could have hardwood throughout. You would never know the floors were installed at different times. The installation was quick and noninvasive to the household at all. We have three teenagers and a dog and we’re not inconvenienced at all. The job was done in a day and a half and wow what a difference. I was initially undecided on what product to go with. I also shopped around with Calvetta and Rite Rug Who did the original install of the existing floor during the build. John was able to guide me in making me he best decision for our situation and match the best price. I know it’s not only about price but to be able to get price and service is a win-win.John he came out to the home personally before during and after the install and really bonded with my highly anxious puppy! :-) that was also a plus. :-)Give them an opportunity to quote your job you won’t be disappointed. Here are some before and after photos. We love our floors and what a difference wow.

Ar
Review №59

We enjoyed working with a floor covering, they were very responsive to our aggressive timeline. We appreciated the great customer service, we were treated like friends from the beginning. They were honest upfront with pricing. The installation was very professional always in close communication, and they were able to overcome issues. Our place was clean after completion. We recommend for any flooring, needs.

Ma
Review №60

Excellent experience working with Matt. He was very helpful in selecting our bathroom floors. I have an unusual work schedule and he was able schedule appointments around our schedule. From the initial consultation to the installation, our experience was exceptional! I would highly recommend this shop!!

Ta
Review №61

We were looking to get vinyl flooring put into our living room and hallway area and John didn’t disappoint with product, personality, and professionalism. We needed it done within a day as I work from home and needed the space to able to continue to work. The man he hired for the job, Mike, worked his butt off to accomplish and accommodate throughout the entire time he was here. We are so happy with the results and will definitely be contacting this company (and requesting Mike) for any future flooring endeavors. Thank so much for helping make this house a home ❤️

Li
Review №62

I was so happy with my experience with Floor Coverings International Cleveland South. From my initial contact with the company to saying thank you to the carpet installers, I was impressed with how much care was given towards making sure all of my questions were answered and that I was thrilled with my new carpet. I loved having someone come to my home so that I could see samples next to my furniture to insure a good match. The installers arrived on time and worked quickly and professionally. I give this business my highest recommendation.

Ti
Review №63

Thank you Matt, for making the carpet-buying process convenient, hassle-free and transparent. It ended up being a much better value than what I would have gotten from both hardware stores and local carpet installers. The installation team including Chris, Jack and Anthony did a wonderful job! Thanks for making me a satisfied customer and I look forward to having my kitchen flooring redone thru you in the future. Have a happy new year!-Tim B

Mo
Review №64

From beginning to end, FCI provided top notch service. Matt was knowledgeable, honest, and trustworthy throughout the selection and sale process. He was patient and allowed me the time I needed to think through my options and never pressured me into making a decision until I was ready. Perry was my installer and he was wonderful. Very careful and precise work- he took his time to make sure things were done right and he couldn’t have done a better job. He and his partner were careful with my furniture and were very respectful of my space. Couldn’t recommend them enough.

Gr
Review №65

Highly recommend. Nice team members. Prompt. Wore masks for safety. Cleaned up afterward. Did a great and fast job installing new carpet. Moved some furniture and removed old carpet. Also used by previous owner to install kitchen floor. Manager communicated clearly and responded to questions quickly by text.

Re
Review №66

Thank you John and team for the beautiful transformation. Finally replaced the contractor carpet with a beautiful Mannington floating flooring in the kitchen, dining room and living room and new carpet in all the bedrooms. I have been wanting to do this since I first moved in and the results are better than I ever imagined. John was so knowledgeable in helping me find exactly what I wanted while keeping my budget in mind. The installers did a great job, were safe and considerate and they did a great job cleaning everything up when they were done. Thank you John and FCI!

St
Review №67

My wife and I bought a house with a finished basement last summer. The carpet in the basement was, to be blunt, disgusting. We looked up local flooring/carpet stores and found Floor Coverings International not far from us. We gave them a call and worked with John S. John was great. He came out to our house with helpful information and suggestions. He wasnt pushy or sales-y, which was great. Once we made some decisions, the timeline for completion was clearly communicated to us.When the time came for the install, the installation team was prompt and efficient. John even stopped by to check on the progress and to make sure we were happy with how things were going.Everyone we dealt with were very pleasant people.Well definitely be using them in the future for our flooring and carpet needs.

Pu
Review №68

I am so happy with the installation of my new kitchen floor and I love the way it looks. Michael the installer was very professional and did a great job. Overall a great experience!

Je
Review №69

We needed carpet in 1 bedroom but wanted it to match our existing carpet in the other bedrooms. John new exactly which one it was and it matches perfectly!! We love the ease of them coming to your home and bringing many carpet samples to choose from since we also wanted new carpet in our hallway and staircase. John and his team did a great job and everything was done so quickly. Could not be happier!! Highly recommended!!

Ju
Review №70

John and his team went above and beyond to make sure my fiancé and I were 100% happy. We had multiple appointments, calls, emails and texts with John to find the perfect floor, price, color pallet, you name it. Floor Coverings International will make sure your job is done right. They’ll treat your home as if it were their own. I highly recommend going with Floor Coverings International over any of the Big Box Stores.Side Note: Our Installer, Mike was fabulous and paid attention to every detail. He was incredibly kind and worked diligently. Our floor came out fantastic!

Da
Review №71

From the introduction to final completion, FCI exceeded our expectations with our complete first floor installation of laminate vinyl flooring including the removal of our tile flooring. John and his installer were knowledgeable and attentive every step of the way. From dropping off samples, professional installation and on time, I would recommend John and FCI to anyone.

Ro
Review №72

FCI they do it the right way. Very Happy with the project they did at our home. New flooring in our kitchen and new carpet installed in the stairway and upstairs bedroom. Their installers were so good at what they do and there clean up was awesome.

Mi
Review №73

We loved working with Tracy and John! They were very accommodating in working with our schedule. The crew was professional and did an amazing job! And most importantly, our carpet looks amazing! I would definitely recommend!

Kr
Review №74

I live out of state and was trying to help my mom get new floors. Floor Coverings came to her house and helped her pick out some awesome new floors while I was on FaceTime - it was great! They helped pick a floor that fit her fixed budget that are really nice! Matt brought samples to the home and also warned us about some issues with her existing floors. When the installers showed up they were courteous and cleaned up each day. My mom was disappointed when they were done because she enjoyed having them over each day! We would definitely recommend Floor Coverings International to anyone!!

jo
Review №75

I have had a great experience with Floor Coverings international! Very efficient, pleasant installers! I highly recommend!

SH
Review №76

Company proved to be trustworthy, professional and good at what they do. Was a seamless process and never had to leave the house. Reasonably priced, everything was brought to me, product was delivered on time and as promised. Installers were great as well. Would use again.

ke
Review №77

New flooring for most of first floor, stairs and upstairs hallway. Carpet and engineered hardwood. Such an impressive company. Personalized service as its best from Matt and Tracy Moten. Took their time helping us pick the best products for our home to enhance the design we wanted. Superb customer service. Always available via text for questions with immediate replies. Installers were top notch, hard workers. Great experience overall. WillBe contacting them in the future for any other flooring needs for sure!!

Su
Review №78

We had a great experience with Matt and the team at Floor Coverings International in Stow. During the selection process they took the time to show me several samples, while staying within my budget. The selection process was slow (my fault, not theirs) but they were always patient and helpful. The lead time on the install was only 2-3 weeks while other places were months. The carpet looks great and now we are thinking of replacing more flooring in the house. I highly recommend them.

Ja
Review №79

FROM Laura GabelThe Service and Quality of Floor Coverings International was AMAZING!! John came out to our home and made great suggestions about the product. We did have other companies come out but FCI had a superior product at a superior price! Mike did an amazing job installing the flooring, he is really a perfectionist and his work was impeccable! He wore his mask and kept social distance and we felt very comfortable with him in our home. We were so happy with our new floor we had John come out again to do another section of the house!

Sl
Review №80

John is the best man in the flooring business!

Me
Review №81

I am very happy with my experience with Floor Coverings International. It was a pleasure working with John and his team of installers. John made the process seamless. He presented my family with flooring options that would best suit our needs. He is knowledgeable and honest and his pricing is fair. He even offered us a military discount. I would definitely recommend floor coverings international to others and plan to use them again for future flooring projects.

Jo
Review №82

Great experience with carpeting our entire upstairs. Can tell it’s a high quality product. We worked with John and it was a great customer service with a easy installation process. Definitely recommend going with FCI!

Ma
Review №83

Another job well done! This is our 2nd time working with Matt and FCI. Just like the 1st install 3 years ago everything went as planned, I highly recommend Matt and his team for any of your flooring needs!!

Li
Review №84

We replaced our builder quality carpet with beautiful high end carpet and are very happy with the result. We chose Floor Covering international in hopes of having a higher quality product and installation compared to the big box stores and could not be happier. The cost was about the same and the different in quality is huge. We also went with the suggested color instead of our original plan and the look is spot on. We will be returning customers for the next project.

MI
Review №85

This company is truly amazing. Each email and phone calls were returned quickly. John Schnell and the installer are friendly and very knowledgeable. The installation was done professionally. Highly recommended this great company

Ma
Review №86

John and the crew were amazing! Carpet was installed upstairs all in one day and looks amazing! So happy we went with this company

Ru
Review №87

I enjoyed working with Matt and floor coverings. They never pressured us into a decision and allowed us to ask as many questions as we needed to make sure we were comfortable with our decision. Pricing was very reasonable. The installers were on time, professional and really did great work. I would recommend them to others and hire them to do our next project in the basement.

Ta
Review №88

We had a fantastic experience with FCI! We knew the style of flooring we wanted and FCI showed us some fantastic options in that style. We ended up with engineered hickory and had a room carpeted as well. Installation was quick, convenient and well done! Great company!

Da
Review №89

My wife and I recently agreed to have a flooring contract with this company. The research has this company highly favored to do your project. The laminated flooring was first done by Ricky and Brad. These two young men are very polite and culturally diverse. Our conversations was great while they were working. I had many questions that were answered professionally.Ricky and Brad professional completed my project and I am highly satisfied. Now I was still concerned on how the carpet and LTV was going to come together in the rooms that I am not having carpet. They affirmed to me that the carpet guy would definitely make it come together. I also text Matt with the same concern, he assured me that it will be fine. The carpet guy-Al came and I showed him the areas of concern, and he reassured that he will bring it all together. This gentleman was also polite and professional. He brought the completion of this project to my full vision.Being a past hospitality professional, I am very particular and critical for customer service satisfaction. I must say that I can be a very hard grader on anything. I completely give this company a five star rating. You can trust that their word is their bond and they just don’t say what one wants to hear. What they say is exactly what they will deliver. I am overly happy that I chose them for this project. I can now sell my home soon.

Kr
Review №90

We originally met John at the Home & Garden Show in 2020. He promptly came out and discussed all our options given our space and lifestyle with kids and dogs since we were unsure if we wanted to do LVT or engineered hardwood. John was extremely knowledgeable and really helped guide us to the right flooring. We even had other companies come out but they didn’t come close to the experience we had with John. John worked with us since we were demoing the original floors ourselves. The crew was here for a a few days installing our new LVT floor. They were prompt, cleaned up each day and most importantly did a FANTASTIC job!! We are very happy!! In fact, we were so happy that we called up John a few months later to put in new carpet in our basement! Thank you for now two great experiences!

Mi
Review №91

FCI just installed a new hardwood floor in our library/den. The previous owner of our home had done some interesting and unexpected things to the subfloor that was uncovered during the prep for our new floor. FCI didn’t miss a beat. They quickly repaired all of the issues the previous owner had created a then installed a beautiful new oak hardwood floor in our room. I will definitely go to FCI for any future flooring projects in our home.

C
Review №92

Excellent customer service & great flooring! The best in the industry! Quality & Timely in installation!

Ba
Review №93

I highly recommend Floor Coverings International Cleveland South. My home looks beautiful. With their guidance I made the perfect choice and just love it. Their contractors are beyond professional as well as extremely particular as to the installation of my flooring. I had my whole first level done and they made the levels perfectly level and seamless. They were also a joy to have in my home. They came on a Tuesday worked tirelessly and left on a Friday. My home was never cluttered. They left it clean. Pricing was very good, too.I am again highly recommending Floor Coverings International Cleveland South. I was thrilled with my lower level so I had my stairs, landing, office and hall bathroom done with the same flooring. It is absolutely stunning. Again, the contractors were professional and great to have in my home. They did a perfect job. The job started on a Monday and closed out on Wednesday. I never felt displaced in my home either. I plan on having them come in later this year to carpet bedrooms and install LVP in my main bathroom and walk in closet.

he
Review №94

I could not be happier with my carpet buying experience with Floor Coverings International...we all love the look and feel!!

Sh
Review №95

From the initial consultation and estimate to the install and end result, everyone at Floor Coverings International were a pleasure to work with. John went above and beyond to make sure we were satisfied with our product choices and made sure we understood every aspect of the project. The installers were clean, professional and did fantastic work! We look forward to finishing our second floor very soon! Thank you for your being a trustworthy, hardworking business that we can rely on!

Ke
Review №96

Extremely great experience replacing all of the carpet in my new house as well as putting in new wood floors for the office. Going through all of the samples was super easy and made the decision process much smoother. I will definitely be a return customer when it is time to replace the wooden floors in the main area of the house. I would highly recommend this company for any of your floor needs!

Ma
Review №97

These guys were outstanding! They accommodated a very short deadline to ensure I got my carpet installed before I moved into my house. The whole team was very friendly and professional. And I can’t say enough about the carpet itself. I feel like I’m walking on a cloud. I would recommend them to anyone!

Re
Review №98

They were quick and professional. Thanks for the hardwork and working around our schedules. Highly Recommend!!

Li
Review №99

My experience with them was fantastic. I worked with John to pick out vinyl for my steps, upstairs bedroom, bathroom, and hallway. The vinyl very closely matches what I have downstairs.John was extremely nice, but more importantly, very transparent about the costs. The labor took 4 days, slightly longer than anticipated, but not in a way that cause inconvenience. There was quite a lot of work involved.Overall, Im very happy with how everything turned out. So much better than the decades old carpet I had.

Ba
Review №100

John and team worked hard to ensure that we were completely satisfied with our new luxury vinyl flooring and we absolutely love it! Its absolutely beautiful. Thank you!

Information
100 Photos
100 Comments
5 Rating
  • Address:4704 Darrow Rd #1, Stow, OH 44224, United States
  • Site:http://clevelandsouth.floorcoveringsinternational.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 330-595-4710
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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