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uBreakiFix
245 SW Monterey Rd, Stuart, FL 34994, United States
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uBreakiFix
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Ch
Review №1

They are exceptional in their knowledge and helpfulness. I am so grateful for the “fixes” on my iPhone! I highly recommend the folks at the Stuart store.

Ma
Review №2

Zack is a genuine guy and will make sure you are taken care of, so easy just went in and he knew exactly what I needed done, very professional, more businesses need a Zack!!

St
Review №3

These folks are great. Very friendly, professional and fast. Changed out my S10 glass same day and under 2 hours. Price is high but very competitive.

Ji
Review №4

My iMac screen had been bounced all over the US in the RV. They replaced and you would never know. Super nice people

Ca
Review №5

Have used this place multiple times and always amazing service! They are incredibly friendly and provide quick service. Definitely the best place in this area for phone repair :)

Be
Review №6

Professional, friendly staff replaced my broken screen as promised at reasonable price. Have added them to our contacts for further mishaps👍

Ky
Review №7

Amazing people and staff. I work for a cell phone store near by and they always help out our mutual customers!

So
Review №8

Not what I expected!$150 to repair charging port to a Nintendo switch? If I had my own usb Type C part. If not another $50So $200 to fix a part that costs $12.99 on Amazon and takes literally like 30 min to fix. If I had Soldering skills I’d do it myself obviously. I understand you need to make money for your time and profession, but $200 on a switch that I can buy new at $300 no thanksZERO STARS

Ch
Review №9

I brought in a Nintendo Switch with a cracked LCD screen. They were able to diagnose, order the part and have it fixed in less than a week. Great service. Thanks!

Jo
Review №10

Professional but they made you feel like any question asked was not a dumb one. They were very knowledgeable about what was going on with my tablet and fixed it quickly.

An
Review №11

Walked in and was immediately greeted by Matt (I think... Thankfully he was masked up 😉) We presented our issue and he swifty repaired my daughters phone. GREAT personality and a real asset to this location. This was our first visit to this store. The next time I have a problem, I am definitely going to give them my business.

Gr
Review №12

Great people! Fast friendly and willing to help and explain! Diagnosis problems at no charge. I will be back with other items I need looked at! A nice find here in Stuart!

Mi
Review №13

They were extremely knowledgeable, professional, and compassionate. I had a simple screen fix. Quoted 4 hours to complete, it was done in 90 minutes. Im typing this review on the flawlessly working screen. Their professionalism and compassion was also witnessed by me to the customer who was behind me. Samsung didnt tell her that the flashing of her phone would reset it to factory settings. This customer had just lost her husband and now all the photos on her phone.The team here worked empathatically, quickly, and professionally to help her recover her account and try to restore her phone from the Google and Samsung cloud backups.It was an emotionally tense environment when she learned this. And the employees handled it with grace and aplomb.A helpful note to everyone: BACKUP your device before any service!And if you need service, take it to this team! They are great!

Re
Review №14

I have been to uBreakiFix in Stuart, twice now for cracked screens. They are always a pleasure. They are thorough in explanation and make sure I am satisfied with the service. I had a screen saver placed on this time and it looks perfect. Thank you guys!

Va
Review №15

The highly-skilled technicians at uBreakiFix have always been able to fix my PCS, laptops and phones quickly and always for less than I expected to pay. A winning combination in my book.

La
Review №16

This was an awesome experience. I dropped the phone off and in an hour and a half my screen was fixed.

Ma
Review №17

They did a good job replacing my Galaxy S21 Ultra phone screen after cracking it with OEM parts. Took them longer than I liked to fix it and gl had to leave it overnight which was disappointing. But all in all great job highly recommend

Gi
Review №18

The staff is friendly and knowledgeable. I dropped my phone off right before closing and had it the next morning. I appreciated the fast service and repair cost compared to competitors.

Ni
Review №19

Mua was so helpful and professional. I appreciate all the support she provided me. I highly recommend this team.

no
Review №20

These guys are the BEST! TWICE they have rebooted my wife’s IPad with no charge! They are kind and thoughtful. 10/10 Highly Recommend!

He
Review №21

The staff was courteous and professional. Gave me a auote over the phone. Took extra steps to install my screen protector and cleaned out my case after replacing my cracked screen.I’d definitely would go there again.

Sh
Review №22

I took my laptop to uBreakIfix in 2020 because it wasn’t responding properly. I hardly ever use it since I retired but desperately needed it to write a very important letter to the Martin County Judicial and State Attorney’s office. They had my laptop up and running perfectly in several hours and didn’t charge me a cent. I will be forever grateful to uBreakIfix for their professionalism and great service. I was very impressed with everyone in the Monterey office. With appreciation and thanks to all of you!

Ch
Review №23

I took in my broken iphone 11 screen was completely shattered. Had it fixed within an hour! Phone works great again!

cy
Review №24

Professional with good quality repairs.If you want something fixed correctly, please make sure you go here! Excellent

Qu
Review №25

Very good communication online and in-person

Gl
Review №26

The guys at ubreak are great, the price is always much less than I imagined, they always surprise me with fixing it sooner than expected and they never act like “know it all’s”. I appreciate they always treat me professional with respect.

Ra
Review №27

Top notch crew c:

An
Review №28

Very professional staff and they fixed my problem.

Ge
Review №29

Excellent service! Prompt, courteous and competent.

Ma
Review №30

Very nice and professional people. I brought my iPad because it was not charging. All I needed was a new cord and I was only charged for that. Mia is great.

Sa
Review №31

I brought my work tablet in for a cracked screen and they ordered it, fixed it and did a great job. I would recommend. It’s nice to have a business like this in Stuart.

Ka
Review №32

Excellent service and quality work. I did not ask for the customer service associates name but they were professional and communicative with the process. Thank you to the technician who fixed my phone screen too!

Je
Review №33

They were able to fix my screen that day, it looks beautiful. Great job, very professional and friendly staff.

Do
Review №34

Answered my quote question within a reasonable amount of time. Store was very clean. Staff very helpful and efficient.

Tr
Review №35

Young man was honest. Gave me options to fix the problem instead of just trying to talk me into leaving it fir diagnostics or battery replacement

Ma
Review №36

No one likes to have to deal with broken screens and battery replacements, but these guys do a great job,. They’re upfront, friendly, professional, and just generally great at what they do.

Li
Review №37

Super happy with results- broken screen on Ipad replaced, they put new glass screen protector on ipad AND my cell ! Made an appointment, dropped it off - they texted when ipad was done and then put glass protector on my phone when i picked up ipad. I did have to leave ipad there, so be sure to double protect any passwords. (But they “seemed” upright and legit. Thanks Guys!

Na
Review №38

Very professional knowledgable employees! Upfront about the cost of repairs and the time needed to repair my cracked phone screen. Amazing business, I will definitely go back!

Ch
Review №39

Speedy and excellent detail and service

Ki
Review №40

Great service! Cant tell that the screen was replaced. In addition, to being fixed in less time than stated!

Su
Review №41

Great prices for Samsung Note 10 plus screen replacement.

Ma
Review №42

Best service at the best price.

Sh
Review №43

I walked in there and there were very nice and very professional and my phone never looked this good

Lo
Review №44

Very friendly, answered my questions and did a great job fixing my phone screen. They’re an authorized Samsung repair shop, yet charged less than what Samsung themselves claimed it would cost when I spoke to them on the phone. I hope that I never have a need to use them again, but if I do, I would definitely return and recommend. Thanks!

KE
Review №45

Highly recommended! Very professional and very knowledgeable. Upfront about cost no hidden fees. I will definitely be using them again.

Ka
Review №46

Very professional fast

Ma
Review №47

Very professional and friendly.. Walked in and in 2 hours had my sons phone fixed. He shattered his screen and it looks brand new. Highly recommend!

Mi
Review №48

Repair was done in 24 hours is our hours at a decent price honestly I think it should be less

Sh
Review №49

Easy in n out. Reliable and honest evaluation.I’d trust them with Hunter’s Laptop.

N
Review №50

Very knowledgeable staff. Friendly and helpful.

Sk
Review №51

Quick and easy to get my iPhone X screen completely replaced. Price reflects good work done fast. By no means a bargain, but better than going to a shoddy place and having bad work.

Em
Review №52

I’ve gone to ubreakifix twice for my phone and my nintendo ds and both times they fixed it perfectly in a reasonable amount of time!! the people working there have always been very welcoming and helpful. will definitely recommend this place and go back for any of my tech needs :)

Er
Review №53

Polite and helpful staff.

lo
Review №54

This establishment was is very professional, knowledgeable, courteous and willing to give advice and I must mention reasonable. I highly recommend this business ask for Mia tell him Donna sent you!!

Be
Review №55

Very professional, responsive and knowledgeable staff. Work completed faster than expected.

Am
Review №56

They are always so nice and take care of any of my IPhone needs! Mia was great!!!

Ba
Review №57

Zachary is very knowledgeable and professional. Excellent customer service. I’m very pleased.

Ci
Review №58

The problem with my laptop screen was diagnosed quickly and the part was ordered before I left. The part came in ahead of schedule and was installed within an hour. I am totally satisfied with the service I received and thankful for how quickly it was fixed!

Do
Review №59

Very professional, explained what they were going to do, how much it would be, and how long it would take. After I left kept me posted by text the status of the repair. Highly recommend!

Ju
Review №60

We’ve used the Monterey Rd location on several occasions and have never been disappointed. This staff if polite, professional and above all, great at what they do! Keep it up! You’re a pleasure to work with!

Wa
Review №61

They are all professional and treat their customers right. After our debacle at another UBreakiFix location we were sent here, which was 45 minutes away. Should of went here first regardless of the distance. Brought the phone in on Monday night, they ordered the screen and had it ready for pick up on Tuesday. No issues, no frustrations. They even sent us a text when the phone was ready. I can not say enough about their professionalism. It just amazes me the difference in customer service from one location to another. Will definitely return to this location if and when my son cracks his screen again! Thank you very much!!

Na
Review №62

Happy with the service. They kept me informed of the progress, it was quick, and all is well with my iPad.

Ha
Review №63

Quick and easy fix!

La
Review №64

Weve always brought our devices to them and they have always been extremely reasonable. They replaced my sons iPhone screen a few months ago. Today we were back in there after the phone was dropped in a swimming pool. We picked it up three hours later. The phone was fixed and there was no charge! They said they didnt have to replace anything and just dried everything out. Theyve always been fair, but I really appreciated their good will.

Ow
Review №65

Had my son’s screen replaced here. An issue arose after install. They worked on it until resolved. Nice guys who genuinely wanted to fix the problem, not just get money and send me in my way.

Br
Review №66

Very fast service! Was told 10-14 business days and got my laptop back in a few days!

Ki
Review №67

Have been here a couple of times for cracked phone screens - great job and speedy service!

M.
Review №68

Will help you well and in a timely way

Ch
Review №69

Awsome job! I thought i was going to have to get a new phone! Thanks so much !😍

Em
Review №70

These young men are curtious, fast, this is my second break, I didn’t think twice about going again to them🤗

Vi
Review №71

Great service! Employees were very friendly and helpful

Aa
Review №72

I live in Texas, but my elderly mother lives in Stuart. She forgot her password for her ipad and was panicked because it is her only connection to the internet. I found UbreakiFix online and arranged for her to safely drop off her ipad. They were very nice to her and returned her iPad that day, unlocked! I cannot thank them enough for the kindness they offered my mother. The rest of my family lives in the area, and UBreakiFix has a new family of customers. Thanks.

Da
Review №73

Fantastic customer service and very quick and professional.Charge port on my one plus 6 acted like it was broken. Swung by 2 hours earlier than my appointment and was in and out in 10 minutes. All my phone needed was a deep cleaning. They very clearly could have upsold me but didnt.Thanks guys! (they were also the same price if not cheaper than my old phone repair guys.)Thanks so much for the great quick service!

Ke
Review №74

Although they were extremely busy when I dropped off my laptop, they were on it quick. Within 2 hours my issue was resolved. Professional, courteous and reasonable! I’d recommend.

Jo
Review №75

Super nice people! My phone was not able to be fixed but they made an effort to try a few things and spent a good amount of time. I was not charged anything and I would recommend at least giving them a chance to see if your phone can be saved.. I highly recommend them. Excellent customer service!

Aa
Review №76

Great place!

Vi
Review №77

Great customer service. Very eager to help.

R.
Review №78

Im sure they do good work. I took my grandsons laptop in for a cracked screen and they wanted to charge me more than the laptop costs new.

Ni
Review №79

When I came to this place to fix my screen, I bought an Otterbox and screen protector for my phone so I wouldn’t have to worry about breaking the screen. I dropped my phone from 2 feet to the ground, it shattered the protector and the phone from under the piece of junk screen protector they put on and an Otterbox case they sold me and also put on. Since the repair was a month ago, and I have only broke a phone one time in my adult life till now, I asked how they could help me fix this, assuming they would be fair and cover this since the tech obviously didn’t put the case or screen protector on the phone correctly for it to break from a 2 foot fall. The manager told me they do not warranty their work or products and I would need to pay for the screen again, and maybe he could give me a discount. So if you would like to have a cheap replacement screen, that I assure you will break from one tiny fall (because we are human and can’t help dropping phones once in a while) they will not back their products or warranty their work. I spent around $170 on June 3rd 2020, for my phone to be broken a month Later. Go somewhere else unless you love being ripped off. Definitely do not waste your money on a case or screen protector. So disappointed.

Na
Review №80

I came in to the shop and told them about my problem in March, they said they’ll order the part and they’ll call me when the part arrives I didn’t hear back from them until May. Don’t recommend 0/10👎🏾

Ly
Review №81

I have been to this location multiple times with different issues with my familys phones and every time they are extremely knowledgable and professional. If they can fix it while you wait they will and even if they keep it they promptly notify you when it is ready. The prices are reasonable and they are generous with their time. I would highly recommend this store for all your electronic repairs.

Am
Review №82

Fast, helpful and efficient.

Da
Review №83

Horrible service gave me a quote earlier in the day then i drive all the way there for a kid in 3 seconds to tell me they cant find parts which was strange cause ifix down the street found them just fine

Da
Review №84

I had an easy screen replacement and they did great. The reason I took time to give a 5 star review is because I had a very pleasant experience talking to Alex at the desk. Also, I was on line behind a very difficult customer. I witnessed the owner handle the customer expertly...with respect, empathy, and patience. happy customer here

Da
Review №85

Excellent turnaround time, professional and courteous service by Lauren W.

Ma
Review №86

Had a mission critical issue with my Galaxy S9 Note and they were able to fix it in a couple hours. Great guys

Di
Review №87

Brought my phone in due to a battery expanding inside the phone. Zach was so professional and accommodating. He had it repaired while I waited and the price was so reasonable. I would definitely recommend this business and will use it for all my repair needs.

Ka
Review №88

The staff there was professional and fast. They did a great job and I highly recommend. Cheaper and easier than going to the Apple Store.

Sh
Review №89

Always has been a great experience. Ive had computers and phones repaired and upgraded here.

Ra
Review №90

Came into this store a few times this year and the experience just gets more weird by the visit, this guys working in this building are crooked as they come, stating that they are up under new management was the reason for price increase for the exact same repair, which was a screen repair for my I phone 6. They lied and said that I also needed a new battery for the phone which I find later that was untrue. I was sold a defect screen that shows two small sizes dots on it which shows up on higher lighting apps, so I bring the I phone back in for the screen warranty and they only wanted to give me half off when the warranty states that the screen should be fully covered if any defects, and to top it all off these guys for some reason needs your IPhone password, in which they tell you to come back in a hour and then they disappear in the back, If you ask all arrows point to shady business, I wouldn’t recommend anybody coming to this place..

Se
Review №91

You guys saved me really great service and fastThanks

Ja
Review №92

Great experience

Je
Review №93

Even though I didnt get my laptop fixed they gave honest feedback and recommendations for new laptops. All with a free diagnosis 😁

Va
Review №94

Worked very fast, fixed everything!

Ke
Review №95

What an excellent experience. Got my sons iPhone screen replaced in 20 minutes, right before closing, while on vacation after he dropped his phone and shattered the screen. Was so impressed and appreciative, we went the next day and purchased a new, more protective case and had the tempered glass installed too. They even gave us a discount! Strongly recommend them!

Mo
Review №96

It was lit.

Ja
Review №97

Great service!

Da
Review №98

This is the second repair Ive ever had to get on a cell phone and every time Ive taken it to one of these places theyve been nothing but courteous and professional and fix my issue promptly.

Da
Review №99

OUTSTANDING! Walked in with a shattered 6S Plus screen thanks to my 3 year old son and in about 30 minutes I walked out with a perfect phone. Very friendly and knowledgeable staff. The price was reasonable. They ran post-repair diagnostics on all the important features and even checked for internal damage just in case. It was a great experience and I will use them for any and all screen issues in the future.

jo
Review №100

Great experience,very professional will use agaiin

Information
22 Photos
100 Comments
4.6 Rating
  • Address:245 SW Monterey Rd, Stuart, FL 34994, United States
  • Site:https://ubreakifix.com/locations/stuart?utm_source=google&utm_medium=gmb&utm_campaign=stuart
  • Phone:+1 772-291-2155
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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