I just bought a used 2011 Ford F150 4x4 from them. I have been looking for a certain F150 in great shape. I spoke with them at 10 am, and drove it away at 1:30. Excellent price great financing, like new used truck. Best deal ever.
Joel was fantastic! I got a great deal on a hard to find model, and since I was coming from out of town, he went out of his way to send additional pictures, video walk-arounds, showed any imperfections he found, and cleaned the seats because it looked like there had been a small coffee spill on it. I put a deposit down, and flew out several weeks later. He had everything ready to go when I got there, and even had someone pick me up at the airport to take me to the dealership. I was in and out in an hour, and the vehicle was exactly as described. Joel has even followed up about the vehicle several times personally, and email when he had a similar model come in on trade recently. I cant say enough good things about the experience! Thank you!
I needed a car before next week because mine became inoperable due the the engine seizing up. I walked on lot talked to Joel who was very helpful securing a car within our budget and expedited the detailing.. so happy. In fact, all staff were pleasant to deal with therefore will highly recommend Scott Peterson motors/ Sturgis.
Outstanding service. They were very helpful, very responsive and understanding and got us back on the road quickly. Everyone was super friendly. Dont hesitate to do business with this dealership. Well definitely be buying our next truck here!
Very friendly people. Willing to help any way they can and takes the time to answer any questions. I would strongly recommend Scott Peterson Ford. Very Professional
Two weeks ago, I had my truck at the Ford dealership where I was traveling in Wausau, Wisconsin. Just an oil change..... they had the truck for six hours. Without lots of detail, I ended up paying $275 for an oil change and an estimate of $1300.00 to change the EGR cooler (service engine light came on). I was very upset with them because no one could explain to me about anything theyd done or proposed to do for an extra $1300, or what theyd done to justify $275 for a $130 oil change. Each person just said I dont know, let me ask another person in the chain basically. After leaving, I realized they didnt even put a sticker on my window for the next oil change. Yesterday, my truck started telling me that it needed an oil change soon. Today it said it REQUIRED an oil change (1200 miles so far). A quick call to Scott Petersen Ford in Sturgis got me to Anna, who said bring it in, well fix you up. They reset the oil change sensor, which hadnt been done in Wisconsin, retorqued my lug nuts, removed a dead bird from my grill, and washed off all the bugs in my radiator forFREE. Thank you to Anna and the technicians at Scott Peterson Ford in Sturgis. I highly recommend them!!! PS: they have a dog park!!!
Have had great experience with the parts department!!
Friendly people good service.
Excellent service department.
Got my used Mustang GT from here. Looking forward to getting a new one from them soon.
Fair and friendly service. I did not buy my current vehicle from them. However, because of the kind and respectful way I have been treated by the people in the service department I will buy my next vehicle from them.
This is the best dealership in the Black Hills. Best Customer Service, Friendly Staff, 5 stars all the way.
Excellent dealership, their sales and service is unmatched!
Got us in for an oil change on truck while we were visiting the area.
We recently purchased an F-250 from Scott Peterson Motors. From the moment we arrived Joel, our salesperson, was attentive to our needs. Joel was knowledgeable about the vehicle we were interested in, informative about the rebates and financing options, and was very straightforward about the bottom dollar price on the vehicle (which we greatly appreciated!). Joel was also helpful with our trade. Everyone we dealt with was helpful and professional. We highly recommend Scott Peterson Motors!!
Fantastic service department! Willing to give a quick look at my car on a Saturday afternoon. Im not a local whatsoever and didnt buy it from them so Im so happy they were able to help me out.
My father and I were treated very well here by Pat and Scott Roberts. They had the truck i wanted at a good price and left very satisified.
Dont know what they doing do not stand behind their estimates estimates are doubled is what is given like to charge for multiple diagnostics
Staff was very professional. They helped me get the service I needed for my truck with very little wait time. Very knowledgeable and friendly. Would definitely get my truck serviced here again.
I went in for a fob and they told me all I needed was a battery..Thanks guys!
From the lady that answered the phone to the two service guys we were so glad we found this team. We had an oil leak from a faulty plug. So they fixed itWhile we waited at the adjacent freaking dog park?!! When does that ever happen. Our dog Dior gives them5 stars. They were precise in targeting the problem and efficiently fixed it, brought us water. Washed our car. Guess what the bill was: $27.
I had bought a 2016 F150 a few months ago, and my entire experience here was great. The folks at Scott Peterson treat you like family. They will absolutely go out of their way to meet your needs and expectations. I cant speak highly enough of them.
My wife and I were on vacation and we needed an oil change and Scott Peterson Ford fit us right in and were very accommodating.
They tricked me into a new Mustang but what does a guy do.......
Bought my Expedition here, any issues they have picked up on or ive picked up on, Scott Peterson guys have always found a game plan and at a price that doesnt break the bank .every oil change i have at Scott Peterson do it .Thanks guys
As always, top-notch service with more than fair prices
Staff is always great. Business is always clean and well kept.
Could not be happier, period. Im from out of state and had issues with my 6.7 diesel truck that I pull my camper with. Contacted Rapid City ford and they were out 2 weeks before they could see me. Scott Peterson motors told me to come in 7.30 the next morning. 100 dollar part and 150 labor I was out the door in less than 2 hrs. Brandon in service took care of me in no time. If I was a local or in driving range I would be dealing with these guys. To many times Ive heard from dealers that they are 2 weeks out and cant fit me in basically because Im out of state and didnt buy from them. To be tied up for 2 weeks for a 1.5 hr job doesnt feel right. I bought a Ford pickup and for the price expect to be treated accordingly. When you are from out of state its hard to come by dealers that will take care of you like Scott Peterson motors in Sturgis.
I took my sons truck here for servicing even though he lives in Rapid City because of the great service they provide. We were greeted by a very friendly man at the service desk who then directed us to a bright, cheerful waiting area that included various drinks including juices, soda, coffee and tea along with a variety of snacks. You can tell a lot about a business by the demeanor of the employees. We noticed how pleasant everyone acted toward each other and the customers. They were happy doing their jobs making for a comfortable experience for visitors. The truck was promptly serviced and after being escorted by the friendly man at the service desk to our truck, we went happily on our way. Before leaving, I mentioned that I could see why our son drove to Sturgis rather than stay in Rapid for service.
Good service
Excellent Service and customer care. Their service center fit us in when rapid city told us to come back in 3 weeks. Being on a family vacation and only in the area for a week we called Scott Peterson Ford and their team fit us in and provided a courtesy car so the family never missed a beat on the vacation. Thank you for the service. Thank you for understanding our situation. Thank for fixing us.
Great service
Incredible sales. Joel was very helpful in letting me come to my decision. The finance department was also very good and they all were true to their word. Sevice department was awesome in the assistance and customer service skills show great effort and attention. They really do try to gain customers for life.
On a Thursday afternoon in early September 2019, my husband and I were traveling near the Sturgis area, just 4 days into our 3 week vacation, when the electronic control system malfunctioned on our 2014 Ford F-250. We contacted Ford dealerships in Rapid City, Spearfish, Gillette, WY, and Sturgis. Every one of them told us they were at least 2 weeks out on their service schedule. However, Scott Peterson Ford (SPF) in Sturgis did offer that, if we could get to them, they would at least use their diagnostic tool to try to identify the problem. We got there but could not leave because the truck would not restart! With their assurance they would make every effort to try to work us in to their very busy schedule, we began trying to get a rental car for the next couple days. When, after calling every car agency in Sturgis, Rapid City and Spearfish with no success, SPF very graciously stepped in to help us find transportation. And, when they called us just over 24 hours later to say they had identified the source of the problem and fixed it, we were thrilled. We cannot speak highly enough of the service and staff at SPF (Service Manager, associates, and diesel mechanic; front office personnel; General Manager; and owner). Thank you, Scott Peterson Ford, for everything you did to fix the problem and SAVE OUR VACATION! Steve & Sandi, Fayetteville, AR
If I could leave less then one star I most definitely would.. My Mom had went there to get her oil changed and her tires rotated.During the process, they wash the car as a courtesy. They ended up leaving the keys in the car and apparently the pressure from the car wash locked the keys in the car. They asked us if we knew the code to the car, we did not because it was a new car and we didn’t have the code reset yet. The lady who had given us the bad news told us they would ‘figure it out’.She came back about 20 minutes later saying the car was one. I was getting in the passenger side of the car and noticed there were two decent scratches and two dents on that side of her car. I asked my mom if they had told her how they had gotten into her car.We went back in to tell them they had damaged the vehicle. They then proceeded to give us paperwork that said the scratches were there before. This paper work, written in two different colored pens, was provided to us after they had already damaged the car. This was my fourth time getting in the car that day, I know for a fact the scratches and dents were not there. We asked our entire family and they had never seen anything on the vehicle.It took them days and days to get back to us about the dents and scratches. And when they finally told us they were not fixing the 1000.00 dollars worth of damage they didn’t even have the decency to call. They told my Mom over text message. We will never being visiting this establishment again unless they decide for some reason to fix what they did.
We have bought several vehicles for our growing fleet here at Architectural Specialties. Always have received friendly professional services from the staff. They help us keep the areas doors open for business. Without a great dealership it would be tough.
The service department is fantastic!They were quick and reasonable for a diesel oil change.Being an outta-towner I wasnt sure what to expect, but they were nothing but class.Many thanks to Scott Peterson Motors for keeping my truck running strong and getting me back on my way in less than an hour!
Bad customer service. Nobody wants to work. Bought a car somewhere else where I was actually greeted
I got a good buy on a 2008 F-150 for well below book. I realize now that it needs new cam phasers and timing chains. I’m pretty sure the technicians there knew exactly what was wrong but kept it hush hush and threw it on the lot. The reason I’m quite certain the technicians knew is because it’s a common problem with the 5.4 Triton 3 Valve engine. It’s nothing I can’t fix but will not go there again. If they were upfront with me I would’ve bought it anyway and fixed it myself because I like project pickups, It’s just the principle that secrets are kept to prey on the less experienced. I gave 2 stars because at least it was listed for below book value.
I’m new to the area so when I looked for a dealer to take care of my car I went to the one in my town. That worked fine for oil changes and recall work but when my car suddenly acted up things were different. I called right away and explained the problem. I was told that they only work by appointment and I could drop it off the next Monday (they dont do weekends) and leave it, they would work it in when they could. It might be a week... So I would have to rent a car for up to a week!I talked to a friend who told me he never goes to dealers in our town always takes his to Spearfish, this opened a new door for me and I started looking out of town. I found Scott Peterson Ford in Sturgis. I called and talked with the nicest man. I made an appointment for my next day off. The man told me if I get worried about driving the car or have any problem to call him right away and he will get me in and he has a loaner car for me if needed. Oh my goodness what a difference.Today was my appointment and you know it the car has acted fine every since that day but I went anyway and told them what happened and that it hasn’t done it again since. They had it 1 hour while I waited in their waiting room. Upon entering I was told to help myself to snacks, they had variety bottled water, juice for the kids, soda, coffee, some food, too.Very nice people focused on customer satisfaction. When my car was done they found nothing. It could have been a computer glitch who knows. My charge was $0 for a hours work.I really appreciate the small town comfy feel; the excellent attitudes by all and the quick service. I will gladly drive to another town for this type of experience.I’ve found my new dealership and I invite you to go and get yourself some good service. Highly Recommended.
This is a great place to purchase your next new or used vehicle. They will treat you like family every time you come in the door. Its not just a sale its a relationship
Great service department always friendly and helpful.
Laura was the nicest most sincere car saleswoman I have ever encountered. I dont even like calling her a saleswoman because shes not, shes your friend! She makes you feel like you are part of your family. She doesnt feed you any lies and listens to what you want. I will continue to deal with her in the future. We love our escalade! Thank you so much Laura!! And the whole Scott Peterson team was amazing to work with thank you guys. After being treated horrible by other car dealerships this was a breath of fresh air.
Your service team should be commended. Brandan treated us very well and our service appointment went amazing. Amazing team!
Always very friendly service. Put my car up on the rack to check it out and gave me a free estimate. Good people.
Great place but had to wait 1 and 1/2 hour for routine maintenance service.
They have some of the best staff ever and are definitely the best place we have worked with. This is the place of choice when looking for a vehicle! We liked them so much the first time that weve gone back again. Corey has made our experience of buying vehicles a good one and is personable and easy to work with!
We are working on buying a new vehicle with Corey Bricker. He is awesome about finding what I am looking for. I love his follow-up and his willingness to find us the perfect vehicle. I dont feel pressured to buy a vehicle that he has on the lot. Thank you Corey for working with us so patiently.
I had a great experience at this place. I took my car in for service here and they gave me the best price around. These guys cant be beat. I would totally recommend.
Awesome staff came in and helped us finalize a car deal on their day off so we could make our way back home. Thanks for all of your help in making the purchase of my brothers 2015 Ecoboost Mustang a memorable one. You guys are awesome. We made it back to missouri without any issues like we would have if you guys didnt come in on your day off for us. Scott Patterson Motors is the best place to buy any new or used cars. Thanks again.
After tailgating a vehicle through boulder canyon from the golf course, one of your employees decided to speed through Sturgis from the entrance of Boulder canyon going an easy 60 mph at 6:45 am Tuesday June 20th and pull a hard right onto the interstate using no turn signal and got up to 100 mph just to turn off on the next exit and pull into your parking lot. Black Ford mustang license plate SIN GT. These type of actions from an employee come off pretty unprofessional.
Great place to buy a vehicle. Every part of the trade in, purchase price etc is right up front so there is not any guess work.The staff is very friendly and professional.OK, the truck we purchased is great too!Wayne and Janet Bates
Thank you Corey Bricker for being so knowledgeable on the type of vehicle that would meet our needs. For the first time in several years were driving a Ford and loving it! So excited to do business within our local Sturgis community! It was a pleasure working with you and definitely will recommend you and Scott Peterson to family and friends!
Scott Peterson Motors of Sturgis is always a 10 in my book. Their service department is tops. All their sales staff treat you like family. I appreciate the low pressure sales experience when I recently purchased my new truck. They really mean it when they say Customers for Life.
We had a bad experience in Belle Fourche at Scott Peterson motors. We went to sturgis for an oil change and we mentioned what happened. They took extremely good care of us and made sure everything was fixed and we were satisfied. I would 100% recommended Scott Peterson Motors in Sturgis ONLY. I will be going back.
We were from out of town and needed work on our truck. Called them and were able to get in the next day. Took care of us and were very helpful!!!
Very nice group of people, but their service department screws something up almost every time. Finally had to stop going there for service. Wont buy a car from a dealership I cant trust to service the vehicle.
Fantastic service. They worked really hard to get exactly what I wanted. Very friendly. Bought 2 trucks from them.
Didnt actually fix our rig but helped us out in a pinch in a big way, awesome dudes
Easy no pressure atmosphere with a great selection. Corey Bricker listened to my needs and helps you buy what you want! I recommend stopping in and experiencing it for yourself.
Great
A new place. people who work for them nice with a politeness to them that makes you want to go back and the work it spot on. they even wash your vehicle when they done
While traveling across country I tried several Ford dealers to get an oil change with no luck. I stopped here on a Saturday afternoon and they took great care of me !I really appreciate the extra effort :)
Great experience. Everyone at the dealership was helpful and nice. Special shout out to our salesman Corey Bricker and the office manager Toby. Great guys to work with, no pressure.
Excellent customer service provided by Corey. He is trustworthy and kind. I will definitely be recommending to family and friends.
The customer service is great. From parts, service and sales men. Cory Bricker is great. I never felt pressured. Ill definitely be back!!
I was pleasantly surprised to see my repair bill lower than quoted, and to have my car washed after being repaired! Excellent customer service!
The service staff were very friendly and helpful.
Paul in service and Wayne the mechanic saved our trip during bike rally. Excellent service. Thanks guys
My Husband and I stopped by The Sturgis Ford Store. Len Crandell is who I chose to work because of his 30 plus years in the car industry. I went in to buy a Raptor and Mustang GT. I changed my mind. My husband Kip bought his Mom an EcoSport and traded in her 2013 Ford Escape. I decided to buy a F150 XLT . As always I can count on The Scott and Susan Fanily treating us like the the were welcoming us HOME. Thank you!
Best place to buy a car or truck!
Friendly fast and almost fun. On vacation my car had some warranty work done with the dog park and treats nice waiting room plus did the work right
Made things easy an simple. Pain free car buying. Thanks
I have purchased a car from this dealership and their sister store in Belle Fourche. The pricing was fair and when I take the vehicle in to get serviced it is prompt. The staff is a collection of absolute pros and they listen and take care of everything I need / want.I highly recommend this store.
Out of state fulltime EVer. Our experiences with your service department are 9 years apart. They went out of their way to take care of us even as they were closing 9 years ago. Fast forward 9 years & they are doing all the maintenance on our vehicle. That have also stayed open for others traveling through the area that we have refered to them. Keep up the good work. You will be mentioned on the RV Good Guys list.
Always great customer service!
About an hour east of Sturgis my car stopped working on my move from Michigan to Oregon. All of the car shops I called said they were booked and couldnt help me but Scott Peterson motors said they could see me that evening. Slowly but surely I made my way there and of the many road trip side adventures Ive had, they made this one the best. They got my car looked at quickly knowing I was on a timeline, and clearly and easily explained to me what was wrong and what my options were. It ended up being a big job (because it was a fuel pump and my car is very rusty) but they got the parts in the next morning and fixed my car by the afternoon that day. And in the mean time we had a courtesy car from them that my friend and I could use to see Mt. Rushmore and the Badlands after all while we waited. And we even got back on the road with enough time to make it to Portland airport where my friend can take his flight back home. I couldnt be happier with their understanding of our situation and quick response to get us back on the road. Thanks!
5 star everything got a 2016 Shelby best price anywhere I am from colo 10 to20k markup
They made things right with my car. Thank you.
Friendly staff. Great selection of and autombiles, parts, accessories, and service.
Scott Petersons newly refurbished showroom has the prices and service but you would expect to keep coming back for more...customers for life!
Excellent service, knowledgeable staff, helpful and friendly.
Very pleasant staff, no pressure to make a sale
Been waiting for service to call back after a week and a half. Joke. Bought the car there to. Called liberty they got me in that day warranty covered it. I know where I’m going next time.
Every ford dealership except one gave me same price to the penny on trade. Guess where I bought my new truck.
Took my brothers truck over to have the radio fixed when they came to get me after my 1 hour wait they told me it was fixed on my way home I found out it was not fixed not a happy camper its a two-hour drive over there and back and then to find out it wasnt fixed
Good service and always friendly.
Preferred Ford dealership in the area.. Much better than dealing with the Ford in Rapid!
Great service depart they are good at what they do. Would recommend them to evdrybody.
Always friendly service when we are there.
Love the free dog park nice
Did ok job- oil change and trip check.
Never even called on a car that was sold, wow South Dakota car dealerships are rude and disrespectful, good luck Sturgis,South Dakota ford dealership😮😮
Very Honest!
Said the car was trashed, dead, was gonna cost $3,000+ to fix. Crankshaft just needed fixed ($500).
Great service department!
These guys helped me out - they made a special effort to repair my truck, saving my vacation. Thanks!