This business is absolutely amazing. We been using them for many, many years and they have always been incredibly professional, fast, and fair. Would highly recommend them for their automobile knowledge and fair prices. Being a Christian based business is also an extra plus for us!
I really wanted to like this place. The staff was friendly and informative. I liked their online inspection report system, and I appreciate that they do free inspections. I was planning on returning to them to get a laundry list of routine work done, but after being told they couldn’t fix a particular mechanical issue, and being sent to two different body shops that they recommended and given the same answer, I’m frustrated and left with no options but to find another mechanic.If you can’t/won’t fix something, that’s understandable. But please don’t send me on a wild goose chase finding someone who will.
Ive been going here for years. They helped me avoid a bad purchase and ended up with the car of my dreams. They gave me a free inspection and kept me from panicking when I felt my traction slip coming down the steepest gravel mountain road. I dont even understand how they got a house up there. But I made it like they said I would. So blessed to have access to knowledge of these honorable men. Love the new receptionist too🤩shes so sweet.
Fair Honest service. These folks are good at what they do and have integrity in business.
They charged me, but didn’t fix the problem. Sent me to the dealership. They did not tell me upfront about charges. I’m truly disappointed.
Could not and did not balance my tires correctly. Took to another shop after problem persisted and found the balance job Fenski did had been done incorrectly. Second shop took the necessary time balance the tires correctly and they run great now. Edit 2-22 ! Love the Fenski - response they cant find record of me being there! Excellent display of integrity. Same thing happened when they told me they balanced my wheels properly.
Pretty good servicing and reliable. If ya need an auto repair place, I know a guy, and that guy is Fenski. Get your car work done here, pronto.
I have been there more often than Id like, but they are great folks every time, with a quick turnaround on great work.
Have had my cars serviced here and Mercedes had to be picked up on side of road day after they changed oil. Cost me 1400 dollars to fix what they messed up. Had my daughters ford focus fixed January 10000 miles later she almost had a head end Collison because of brakes they charged us 800 to fix and wont honor warranty. Eant to charge us another 600. Everytime we go its 700 dollars. Truck we had fixed there too air stopped working next day. Inept repairman and just look to charge for repairs not reliable. Dont use this place unless you want to spend 800 dollars for nothing they back.
Trustworthy, fair prices. absolutely would recommend these folks. My wife and I have gone here for years for everything that we have had done on our cars. Once or kids got vehicles, took those here as well.Without fail, we have been treated well. Great auto repair shop!
Nice bunch of guys and great service. Didnt try to up-sell and shot me straight on repairs. Once the factory warranty goes on my truck, this is where Ill take it.
Saw this gem of a car repair shop on my way back to Sandy Springs and it had good reviews. Now I know why. Another reviewer said that it reminded them of an old school shop where you don’t feel taken advantage of and you feel appreciated. I concur with that statement. Very good experience here and I’m happy. I took my beaten up Subaru Forester to get fixed here. I was very impressed. Firstly, the shop is clean. Second, The staff here are friendly. Third, the staff are competent. The work I had performed was an oil change, a check engine light fix, and then a headlight fix. Eden checked me in and Eric did the fixing. Great work guys!
Great job guys at good price
Find a better shop. Dont waste your hard earned money here.
Very professional. Did a pretty serious repair on my Jeep. Eden checked me in and kept me updated on the progress. The price was actually less than quoted because they offered me a $100 coupon which I did not have! I will be back and recommend to anyone.
Best automotive shop in the state.
Joe Fenski, Eden, Jimmy and all of the mechanics at Fenski Auto are great. It reminds me of an old style garage where you are valued as a customer, not taken advantage of like at some other places. The service is always spot on. A good relationship with a good mechanic is essential in life, far less hassle that way. Fenski can provide that level of trust for you and great service for you auto.
Very professional, responsive, and honest mechanics. These men and woman will tell you exactly what your car needs; nothing more, nothing less. Fair prices on parts. You get what you pay for, and Fenski delivers.
Love Fenski. Always a great job and one of the friendliest staff Ive ever seen.
I have always had great experiences at Fenski. They are honest mechanics. Tell you if you can get something done cheaper elsewhere, what needs to be done now (priority items) and what can wait a little longer. I love the online diagnostic information they provide, like red, yellow and green items and pictures of your car issues and videos explaining the importance of each. Very informative and very friendly. They also have a lock box so you can pick up your car at your convenience by retrieving your car and keys after hours or on weekends.
John, Lori, and the entire Fenski team are incredible. They start on time, complete the job in a timely fashion, and their prices are very reasonable. Fenski Automotive is a perfect example of a small business going above and beyond to not only survive, but thrive in their market.
Our family owned business brings all our vehicles here when we need anything done and they offer great quality and friendly service every time. Highly recommend 👍🏽
We moved to the area not too long ago and These guys have been great . The first time we went, the gentleman even called and texted us to see if the car was running smoothly and if everything was okay with the service. Never had that happen before
Very sorry to say, the last experience we had at Fenski was pretty disappointing. We needed some work done on our 69 VW beetle. In particular we had some issues with our steering column and horn. When we got it back the steering wheel is no longer set east-west but is set to north-south. We live a long way away from Fenski so we have had to search out another shop to bring it back to. Fenski contacted us and wanted us to bring it back. It should not have been left in this condition anyway. The horn does not work any more either. We always trusted what John told us and welcomed his attention to our service. We missed that on this visit.
Great customer service. Car was fixed quickly. Would recommend!
Very kind people. Great experience every time!
I continue to be impressed each time I bring a car to Fenski. They are honest mechanics who do not try to upsell you on other things needed every time you bring your car in like some other shops. They fix what needs to be fixed and its always at a reasonable price. I cant recommend them enough.
I have had 2 cars serviced with Fenski. They are always honest and efficient. They are a great Christian based company. My entire family uses them.
While I dont take my vehicle to Joe and his crew, I had the opportunity to tour his shop. Fenski Auto is an extremely clean facility and the whole team there really cares about their customers and delivering the best possible service. Really top notch!
Very easy to book appointment. Ready for me when I arrived. Quick & easy service. Reasonably priced. Will return again!
New to the area and needed a mechanic. im very glad i gave John and Fenski Automotive a call. i called and inquired about pricing for an oil change and Johns customer service was outstanding over the phone and even said welcome to the area which was a nice touch. The oil change only took about 30 minutes and they did a check up for free. John told me about 2 of my tires being low threads and i will need to replace them soon, but did not try to up sell or push me to spend more money just simply said budget for it soon. locating a mechanic you can trust is a rarity, so glad i did.
Joe and his Team are awesome. Ive had simple oil changes done, new tires installed and lift gates repaired...all completed in a timely fashion, at a reasonable price and with a smile. There is nothing like working with a small business owner vs. a chain store. I would recommend Fenski Automotive to anyone who needs there car maintained by an honest shop.
The best compliment I can give them its that I trust what they tell me and I dont worry about being sold something I dont need. Recommend you pass on all the dealerships that dont do this and go to Fenski!
I have been taking my car to Fenski for about 3 years and have always been very happy with the outcome. I feel that everyone in there is honest, which to me, means a great deal, especially when Im dealing with car issues of which I know very little about.About 2 weeks ago, while my husband and I were out of town, my daughters car was making a noise so I told her to come home from college and take it to Fenski. I called ahead to let them know she was coming and needed the noise checked out. I was informed that there would be a $95 diagnostic fee which sounded reasonable to my husband and I. We figured that this way, we would find out if there was anything wrong in the various systems and prevent something from happening when she was driving alone. They had the car for a few hours, checked it out and found a very simple but significant issue which they promptly took care of. We were so happy to hear that it was done and nothing else was wrong! I asked what the total charge was and was told, nothing today, its fine. I was astonished!! I asked, not even the diagnostic charge? No, not even that. Now I know that wont happen every time because they have a business to run but I was so grateful not only for the no charge but for their honestly. They couldve told us something else was wrong and we would have never known the difference because we are definitely NOT mechanics! I recommend Fenski to everyone I can and believe me, I dont do that unless Im sure of the work a company does. Keep up the great work and thanks again!!
Always great customer service. Fair prices and trustworthy. We take all of our cars there and now our neighbors do too!
My check engine light came on and as always I was too busy to take care of it. Well, eventually I had to. It was tag renewal time and the car performance was suffering. We took the car to another nationally known shop that had been servicing our car for many years. Fortunately, yes fortunately, they were not able to do the work as it was engine work and they didnt do that type of repair. They are good however at giving referrals and to our benefit referred us to Fenski!! Unfortunately for them, the work they use to perform for us will now be performed at Fenski! These guys are GREAT! The work was done quickly, my car runs like new and although it was engine work, I didnt have to take out another mortgage on my house! Extremely professional and Great customer service! I would definitely recommend them to anyone needing quality work done by courteous professionals!
We have had such awesome experiences with this shop. When things could be incredibly stressful because of vehicle repairs they have helped lessen it by being so kind and affordable.
Wow! Just Wow! Best experience ever. These guys go above and beyond. John helped me out more than I can say thank you for. saved me money, and worked with my warranty to help soften then blow of a big repair.
Thank you! Thank you! Thank you! These guys bailed me out of a bind of my own doing. They were honest where they couldve taken me for an expensive ride and I have had that done at other places. John, Jimmy and Matt were outstanding and we wont be going anywhere else.
Every employee here goes out of their way to make sure the job is done right and they always have a smile on their face. Quick service and knowledgeable staff, this is a great shop with trustworthy techs. Youll be happy you stopped by fenski for all your automotive needs
Joe and Lori are great people and passionate about the auto repair industry. Constantly improving and making sure your car will be safe and reliable.
I have taken my vehicles to the guys at Fenski for 5 years now and wouldn’t consider going anywhere else. When I walk in the door the guys know my name and are friendly and courteous. The mechanics are the same. They go out of their way to help.
Jonathan was great. I had a big screw in my company van tire and he took care of it in ten minutes and would not let me pay him for the fix. I will be back to let him take care of my company van. Thanks again
I have been going to Fenski for about a year and a half and I am always very happy with the service! They just did some work on my car last week and I feel like im driving a new car now! They do excellent work and the prices are fair. I definitely recommend them if youre in the area looking for a honest mechanic!
As always, a great experience. I just have to give a basic description and they do a thorough job of finding the problem and fixing it. Thank you for helping keep my 2003 Trailblazer on the road until we are ready to replace it!
I had meet one of the employees at a car show a while back & picked up a business card just in case I needed something done I had no time for. Well low & behold ... I had an exhaust issue I could seem to find. I dropped my truck off & Jimmy was quick to diagnose & quote a reasonable repair solution. He updated me on the progress & it was completed on a timely manner. I would not hesitate using this repair shop in the future again at all. Thank you Fenskis.
We have had such awesome experiences with this shop. When things could be incredibly stressful because of vehicle repairs they have helped lessen it by being so kind and affordable.
I rate these guys a 10 out of 10. Excellent service, reliable, reasonably priced, friendly service, stand behind their work and above all, honesty. And this goes a long way with me.
Simply put, they are very efficient, reasonable, and most of all honest. Characteristics which are hard to find in any given mechanic shops. Love this place. My only hope is that our shops would replicate and emulate their consumer-centric approach
Best mechanic i have ever used. fixed my vehicle right and didnt scare me into buying anything. Jon has great customer service and showed great passion.
Nothing but great things to say. Very friendly staff that does quality work.
Fenski has been my go-to for the last 3-4 years. Honest, hard-working people that have always been good to me. If youre in the area and need repairs, hit them up.
We have a fleet of trucks. These guys always do a great job of keeping all of our trucks up and running for us. Friendly and very knowledgeable staff, great prices, and fast service.
Great service great prices. Honest!
This is just what I was looking for. A neighborhood facility close to home where I could confidently take all of the cars from my extended family and know they will be serviced properly. My visit this morning cost me less than half of what it would’ve cost me at the dealer.
Just got my oil changed and brakes done At Fenski automotive in Sugar Hill, Georgia! John and Jimmy always take care to get me in and out quickly, at the best price possible! They are helping us to live their motto #LoveYourCarLongerThanYourLoan! #fenski
We trust all of our vehicles to Fenski Automotive. The staff is friendly and knowledgeable. I appreciate knowing that every person who touches my car is certified to do so and not just the guy who owns the shop.
My first experience at Fenski was great and the second was even better. Both times all work was completed with high quality and exactly at the quoted price. I appreciate the ease of making appointments, the text message reminders and the ease of dropping off and picking up my vehicles. I cant perform the more complex maintenance and service any more so it is very comforting to find a service organization that I can trust to go through my vehicles and give me detailed feedback that allows me to make informed decisons.
Guys here are always nice and have literally gone out of their way when I didnt have a ride to pick my car back up. That being said, I have had to go back 4 times for the same/similar issue, covered by warranty of course. So, they either sabotage my car to see more of me & my adorable son or Im a HORRIBLE driver. I prefer to think its the former!
I recently took my wifes Mazda Tribute to Fenski Auto for its 100,000 mile service. My wife has always taken her car to the dealership but after looking at her invoice one day I realized they were overcharging her by providing a bunch of unnecessary services like oiling her door hinges while neglecting to do basic things like checking fluid levels (unless you wanted to pay extra of course). Not only did Fenski Auto look the entire car over but they ended up doing more work on the car for less money than the dealership wanted to charge for less work. Within a few days I received an email survey to ensure I was happy with the work done and a couple days after that I also received a phone call to make sure I was happy with everything. Needless to say I wont be taking my cars anywhere else but Fenski Auto.
Guys there are friendly and the other reviews are probably real customers. My experience was terrible though. Went in with a minor coolant leak that I was pretty sure was a hose. They couldnt get to it that day, so I left it overnight.They called me the next day and asked if I had noticed an oil leak in my car. I told them there was definitely no oil leak. I have a clean driveway with no oil stains anywhere.They were polite and all of those reviews that probably arent friends and family made me give them the benefit of the doubt. I asked them to figure it out and fix it. Didnt hear from them rest of the day, so I called around 4. They told me they couldnt figure it out and I would need to take it to the dealership. They swore the whole time that the oil leak was not caused by them. I picked it up and drove home. Next day my driveway was covered in oil. The issue was not there before I brought it in, and now I have a huge issue with my motor. Just make sure you read reviews and only take your car here for the things they are known to do well. You might wind up getting asked to come get your car because it has been broken even more while trying to fix it. I dont think they did it on purpose to create business, but they definitely did it. And now I am stuck with an even more expensive issue to fix.
Nice place
Great customer service. Professional in all aspects making the repairs to my vehicle right the first time around. Fenskis was also very competitive in pricing out their work. I would definitely return as a repeat customer.
If you are within driving distance of this auto repair shop - go there! The staff is fantastic. John is among the best customer service people I have ever dealt with. His knowledge, honesty and patience are off the charts. Matt is very thorough and detailed in his work and calls it like he sees it. NO WORRIES about these guys trying to work you over for a few more bucks. When you are as good as these guys are, as honest as they work to be, business finds them just from reputation and word of mouth. Fair, honest, well priced, flexible, up-front, all these qualities, which can be hard to find in this industry, are found there at Fenski. I have purchased multiple cars and I always go there for their pre-purchase inspection. They have saved me, literally thousands of dollars in mistakes. Love these guys.
I am stunned at how professional Fenski Automotive is. After doing a repair on my car the problem came back intermittently, I called Fenski they took it back in and worked with the dealer to determine why it just would not work for a long period.After 2 days and 10 hours of work on their part they returned the car to me in perfect working order and not a single charge for all the extra work. The dealer told them that what happened to my car was a one in a million fluke.Thanks again you guys are the best!!! Someone else would have charged for all the extras.
Excellent customer service. Very knowledgeable staff. Quick turnaround on repair. Will definitely go back for our next service.
Great service, brought car in for all around check up. Everything was done quickly and had the car back in under a day. It was great, honest, upfront service
We have been fans for many years. Their customer service is second to none and their quality of work is the best.
These guys work on my fleet of over 70 F150s. Always timely and good work done. Highly reccomend.
I have had excellent experiences with Fenski. I was referred to them by my parents, who both raved about their service. Most recently, I had to have my car towed to Fenski because the breaks on my front left wheel began making one of the worst sounds Id ever heard when I put it in reverse. I was panicked because I was prepared to hear that it would be an expensive repair! It turned out to be something very minor...and they did not even charge me for what they had to do!!! They had it fixed and returned to me that same day. I will never take my car to the dealer again now that I have the guys at Fenski. Thank you to Jimmy and all your colleagues!!
Love this automotive shop. Well informed with all top ur vehicles problems and great prices
Had a problem with the service traction light on my HHR. Would have taken it to Rick Hendricks but I felt they did a terrible job on my last visit. They charged me about $1200 for repairs and whenever I picked up my vehicle it was worse than when I dropped it off. Took the vehicle back and they wanted to charge me for the other problems that showed up while the vehicle was in their possession. Will never useANY Rick Hendricks dealership again. Greedy for money! Fenski took care of the problem without taking me to the cleaners. They were$400 less than anyone else. Use Fenski and you wont regret it.
I have been a satisfied customer of Fenski Automotive for the past 20 years and I have never been disappointed.Patrick Coffey
Great experience. The staff were professional and friendly. They contacted me with updates when they said they would, and had the repair done quickly. They also showed me the parts that were replaced so that I could see the damaged pieces myself. I will be returning to Fenski for my next service.
First class experience, number one the front desk and customer service area was ( CLEAN ) so nice !The employee I delt with was John, very knowledgeable and professional no BS and that was very much appreciated, he talked to me not at me. He quoted me a price before any work began and when the work was completed no surprises the same price. I pass a dozen other repair shops on the way to Fenski’sI’ll be passing them again when I want some work done on any of my vehicles.
Family owned. Honest, Friendly, Reliable. I trust them - unlike other service centers.
Great group of folks at Fenski Automotive. Jimmy and the rest of the team treated me with courtesy and respect throughout my entire visit and follow-up.
I love Fenski, do the right thing for your self and hire them to fix your car, Ive used them several times, one time after mall of Georgia Toyota was gonna charge me 2 thousand, I got half the price at Fenski !! Divorced woman, love them !! TRUST THEM
Best service. Prompt and courteous. A trusted member of our community.
Drove to test drive a used truck at Mall of Georgia Ford and wanted a mechanic to look at it before purchasing. Called a few mechanics but only John from Fenski Auto seemed interested in helping. Took the time to explain their process for checking used vehicles. Up front about the cost and time required to complete.Brought the truck in and they immediately looked at it. Took them around 45 minutes and then gave their recommendation to NOT buy the truck. John took the time to specifically point out all the red flags and said he would not personally risk buying that truck. His recommendation saved me from buying a bad truck and years of high repair costs. The dealership (Mall of Georgia Ford) got very defensive and pressured me to give up the repair report (which I refused) so they could help future customers.If I lived in the area (I am from out of state) I would take all my future repairs to this mechanic without a doubt.
Great bunch of guys working here, doing honest work, up front about what needs to be done and what it cost.
Excellent, timely, and customer service is 10/10. I didnt feel pressured or up sold at all which says a lot about the character of the company.
Friendly, professional service: Fast, reasonably priced, and a great job!
Reasonable prices and Wish they open on Saturdays beside that awesome place to get your car worked on and great customer service
Great and Quick service for my car got flat tire.
I had heard about Fenski through a local radio station and decided to do some investigating on their reviews. I needed to have my timing belt replaced, so I went to my local dealer first for a quote and then to Fenski. Though Fenski was a little more expensive, they offer a better warranty than the dealer ship provided so i decided to utilize their services. They have a friendly knowledgeable staff and dont seem to up sell you or fabricate an urgency if you dont replace or address a particular situation like the dealership tends to do in my opinion.Only minor fall back was that they accidentally got some grease on my car seat. In their defense they did use a plastic covering around the seat for protection. However, they recognized the issue, addressed and solved it. Hope this review helps someone whos on the fence.
Always top notch service, handled pleasantly & professionally
Ive been using Fenski Automotive for approximately six years now & wish I had known about them sooner. Theyve serviced six vehicles in my family at any given time from Volvos, Nissans, Hondas, Toyotas & Clifford my big red, 7.3 diesel, Ford F250. They are not only affordable, knowledgeable, & professional, but also truly care about you, your car & your wallet. Im what most folks consider an OCD maintenance maniac. From John, the Service Advisor, to Mike, a diesel engine guru, they only repair & maintain what is required & not a penny more. Simply put, if you havent tried them, your wasting money on repairs you dont need or done improperly. Love your car longer than your loan & take it to Fenski Automotive!!
Honest mechanics. Will not go any other place.
CUSTOMERS BEWARE!!!I dont feel this place takes there customers seriously. We have taken our car in and after paying the outrageous bill, the car started acting up once again. When we called to try and sort the situation. We were told it was another problem with the vehicle that was never addressed when we brought it in the first time. The gentlemen on the phone was standing tall on the idea that it was the car being old. He was unhelpful he was unpolite. I understand paying for a job but in this case we paid for a job that was never completed and if it was completed then it boils down to the competence of the mechanic to inspect the vehicle througoughly. Very disappointing handled poorly.
I love Fenski! They alerted me of a faulty battery on my hybrid and I was still (barely) under warranty. This saved me $5,000 and I am forever a Fenski customer.
You always take such good care of the Dickson crew! Thanks for great service as always.
Good honest mechanics.
Fast service, friendly staff. Keep up the great work!
Great experience with two of our cars!
Good company the workers re sincere and polite
Great company! I am happily a repeat customer
I had a rather unfortunate experience recently with Wal-Mart Automotive that has made me a forever Fenski customer. I had been a Fenski customer in the past and had great experiences, however, I really needed to get my oil changed and was at Wal-Mart shopping so I decided to let Wal-Mart go ahead and do it out of convenience. When I finished shopping and went to pick up my car, they informed me that they accidentally drained the transmission fluid instead of the oil and they would have to tow my car to the dealership to get the transmission fluid replaced because they didnt have the tool to open the seal. So I called for a ride home and waited on Infiniti to finish the car. When they employee of Wal-Mart delivered my car to my home the following afternoon, I was told that the oil still hadnt been changed and they asked when would be a good time to bring the car back to Wal-Mart Automotive for an oil change... Needless to say there was no way in heck I was taking it back to Wal-Mart. I set an appointment with Fenski for the following week upon the recommendation of many friends in the community. They have the friendliest staff around and they very honest and dependable. There were no surprises at my last visit. I will never take my car any where else. The prices are excellent and it is worth the few extra minutes of drive time to know my car is in good hands! ~ Forever Fenski Fan!!! :)
Very thorough polite and trustworthy. I was impressed.