Called to make an appointment on Sep. 4th for Monday Sep 6th at 2:00 . Drove half an hour, just for them to tell me they dont have an appointment under my name at 2:00 . Told me I might of called another one, when in fact I didnt. Not very happy with this place .

Great staff got the job done fast. Replacing my battery was easy and free.

Got my oil changed. Very professional and courteous staff. I would go again.

Purchased the lifetime rotate and balance about a year ago. Dropped off car to let them do there thing.

A bit mixed feelings. Just remember to be here by 8 am. So when the service department opens at 9, you wont be behind 3 hrs worth of services. They should hire more service techs (and pay them a competent wage). I know Walmart is getting more automated/self-service oriented, but there will always be a need for competent service technicians. Itll be a few more years before AI...

Bought a set of new tires . Fast and friendly service.

2 people working the entire shop and neither of them knew how to change a tire, than alone do any major work on a vehicle. Typical Walmart service. I used to work for Walmart decades ago and my manager at the time had them put on 4 new tires. When he came out to his car the next morning, all 4 tires were flat. That’s the service they give their own managers, imagine the service they give t random customers.

Went this morning to get my tire repaired. I purchased the tire from there and also the warranty which would make the repair free. I have a very busy day so need to get this taken care of ASAP! Looked online, said they opened at 7. I got there right at 7 and they were closed. Waited 30 minutes and finally saw the manager start to open the bay doors and start cleaning up. After about 10 minutes, he opened the customer entrance door and propped it open. I finally went in and was told they don’t open until 9. I told the guy it says 7 online and he laughed and said it’s 9 and they should’ve changed it. I didn’t find it funny. I’ve been up since 330 this morning and my tire is losing air and now I’ve just wasted 45 minutes of my precious time only to be told to come back at 9. No thanks, I’ll go somewhere else and pay for my repair instead of utilizing my warranty with Walmart. I’d rather give my business to some place else!!

Service is always slow. I expect an hour to hour and a half wait but today I got there at 3:30 because I found a nail in my tire and have road hazard through them and they tried to turn me away! Since I had road hazard with them they said they would do it but it would take over 2 hours. I said fine because I cant drive around like that. Anyway fast forward 3 hours and my tire was fixed. Apparently it was fixed a bit earlier but no one bothered to tell me. Im not sure Ill buy my tires from Walmart next time. The price us great but the service is seriously lacking. Very disappointing.

I had keys made for my home and car. The staff member who assisted me was extremely kind and thoughtful. I am disabled and she assisted with getting the keys off of my ring and returning them to my original key ring. I absolutely recommend anyone who needs additional keys for their home or car that has the special battery Clicker to use the Walmart on Dorchester Road. Im sorry I did not get her name but she did a great job.

Tried calling all morning and auto never answered the phone. Came in at 1PM and was told all service techs were at lunch. I told them i would wait. By 2:30 still no techs. Another note, in that entire time I saw the girl at the register just stand there, the phone never rang and she never picked up a phone. Wonder where they forward the calls?

I bought 2 new tires for my wifes car, and also purchased the lifetime balancing service. The tires seemed good, but the first time my wife went on the highway, she complained of severe front-end shuddering. I took the car back in, and it took over 3 ounces of weights on each wheel to correct the balance. Clearly the tires were never balanced when installed. And since there was no damage to either wheel, excessive weight to balance is usually an indication of poor quality tires.

So there are a total of 3 people working in the auto center now? That explains the looong wait times for customers. This place used to be pretty decent but has gone down hill really fast. This is my last visit here.

Came in to get 2 tires on my daughters car. Went we got here it didnt seem busy . We was told it would be an hour to an hour and a half. So we decided to go ahead and get it done. Done some shopping at the store and came back to automotive to wait. Then the manager/ tire changer came in and said that he was about to take an hour long break. At this time it had already been an hour and a half. When I asked him about that he just walked away. ???? What kind of service manager is that? This is why Ill never do business with Walmart tire and lube express again.

I received a quick oil change which is always good; however, I felt as if they were a bit deceptive when they called me to pick up my car. The young lady advised that they found a nail in my tire. I asked if it could be patched. She called out to someone and asked if it could be patched and was told no because the nail is in the side wall and a new tire is needed. I advised Id have my husband take a look at it. When I picked up my car, I inspected the tire. The screw was no where near my side wall. In fact, the screw was smack dab in the middle of the tread. I felt like Walmart was trying to deceive me to sell me a new tire. Upfront and honest...that is all we ask for as consumers.

Trash here for an oil change sitting since 930 it is now 1140 I was 3rd in line! I expect maybe by 12 car will be done. They take lunch at 1 so I assume they do 5 oil changes and take a lunch. Tough life. I have worked at 3 diff oil change places with the same pit set up as them never took longer than 30 mins for an oil change and on average 15-20. Step it up walmart even if its one guy working I can get one done in 25 mins max by myself.

I went to this location 3 consecutive days in a row to get the headlight changed; First day arrived at 6:40PM... Manager says “We are closed”. I asked for hours because the sign said 7:00PM... He replied we close down 20 minutes before close and by law cannot only operate with 1 technician.Next day arrived at 6:30; young lady at counter says, “We’re closed”. She said that they usually stop taking cars at 5:30. I mentioned that yesterday the manager told me that they stopped about 20 minutes before closing. I then mentioned that she was standing right next to him when he told me that. She then said, we also only have one technician. I went out and took a video of two people working in the area and proceeded to call Walmart’s customer service number. The representative, who identified herself as Lilian told me that she agreed that if they were supposed to close until 7, they shouldn’t be closing until 7. She told me that she would pass the information along to the store, and I told her that I wanted someone to contact me. No contact as yet.Yesterday, went back again arrived at 6:25PM, Same young lady (as soon as she saw me) went to explain to someone that I’d been here over the last few days. When she approached me at the counter she asked, “are they working on your light?” I told her that I was attempting to get it repaired and that I was checking again today. The other representitive told me that stopped taking cars at 6:00. I told her that this was the fourth different story line I had been given about when they close. She told me that if I came back again before 6 (even if it is 5 minutes before) they’d get me in. The other young lady asked why didn’t I try another Walmart? I told her that I raced to this one each day after work because it was the closest one to me. This level of service (if you want to call it that), is atrocious. Light is still not fixed, so I guess I’ll finally have to go elsewhere .

We went today to get the oil in my car changed. Upon arrival the clerk told us they were about to take their hour lunch and we would be the first ones in line upon their return. Didn’t think it would be a big deal but ultimately it took 3 1/2 hours. At hour three I asked to speak with the manager because I could see my car sitting in the bay with the hood up. The manager got a technician who informed me there were only two of them and they had just gotten back from lunch. I will never sit though that again. I would understand if there were other customers before me but not just poor time management.

My was done for awhile. I thought I was waiting on my car to be done when all the time I was waiting my car was already finish... Long wait for a finish vehicle. The lady that was helping out didnt seem like she had the stamina to be back there. She looked like her leg or body was hurting sitting down on a stool. There should be extra help for her

It was eh. The prices are good, but the service was unorganized. I only had a battery replaced. I asked prior to authorizing service approximately how long the wait was. I was told that there was no wait as they would do it now. It too 2 hours for a 20 min job. I also had groceries in the car that were melting. Dont know if Ill be back.

Went in for oil change. About 6 cars in front of me but still made good time. After got finish shopping inn the store car was ready

Went for a oil change, and they went the extra step and vacuumed my truck out for me. Very happy.

Do not take your vehicle to Walmart on Dorchester road in Summerville SC for an oil change. Took our vehicle there with no problem. Prior to leaving the manger tells my husband he needs a new battery because his car wouldnt start... Take a look at the paperwork they provide after a oil change and it states the battery checked good. So why is our car not starting when it was completely fine prior to taking it. There negeglience did something to our vehicle so we called them to address our issue and the manager automatically tells us to come in a filed paperwork. This must happen quite often for you to say that.

These people are so slow and unorganized. And to make matters worse they only have 2 people working on cars. I spent 3 and half hours waiting on an oil change. I know walmart makes enough money to hire more auto care techs. The least they can do is give people a discount or voucher for the wait. 😒

They dont ever try and sell me anything I dont need and the have fast & dependable service, thats why I love going to them!!!

I was 7th car on Sunday, at 9am to get oil change and tire rotation. I did not receive a call of the tire treads until 1130am. I had to get new tires and still the oil change was not completed. It is now 1pm and I have not left Walmart. I was not informed to drop off car. This service was awful.

Very nice and friendly people there. I had oil change done. Didnt take long at all.

Fast service cheap oil change and you can shop very convenient

Sure appreciate how I can take my vehicle in, they have me in the system from previous visits and take good care of what my vehicle need...customer service is always friendly and I can shop while Im waiting.

Was told they didnt have the correct tire in stock because of the speed rating but I dont have a fast/turbo car so that didnt matter! People were not very educated

Rude arrogant Patty was demeaning and cruel to senior citizens. Avoid this place at all costs they overcharge try to make you buy stuff you dont need and take advantage of minorities especially Hispanics service department spends too much time taking breaks and looking for stuff and no concern for customers waiting the service manager lets his employees do what they want while he collects a paycheck this is not the first time Ive had a problem here! Wal-Mart needs to send an investigative team down and review their personnel and clean house. There are four other auto centers in the area please choose another place where they care. This Wal-Mart has empty shelves all the time you can never find what you need either! Maybe you should just close this location.

Went to get a tire patched at 4:15 and was turned away because they close at 6. Im not sure what they are doing their last almost 2 hours. Manager refused to speak to me and explain why my car could not be seen. I called and filed a complaint with corporate.

Lady who helped me had poor attitude after telling her the type of tires I wonted 4 times she still quoted me for something other than what I asked for. Then scoffed when I said Ill just get them somewhere else

The staff are friendly and the waiting room is nice and clean. Long wait though.

I came in around 9 am to get my oil changed. I was the 3rd car in line. My car was not finished until 10:45 am. I pay for the service. Get in my car and pull out of the parking lot. As soon as I get to the stop sign by the auto center and my brake light comes on. It was not on prior to my visit. Now as a woman with little knowledge about cars, I think it may just be the sensor due to it being an issue before. I stop to advance auto parts to have them check under ny hood to see if anything was out of place or what could cause my light to be on. The technician shows me that my break booster reservoir is cracked and the seal that goes under the cap is broken, and shoved into the reservoir. Which means that my fluid is not staying in. Needless to say, O had to replace my brake booster and the reservoir. I will never go to another Wal-Mart for auto services. I will not recommend anyone else either!

Sat in my vehicle outside the service area about 20 minute, finally asked attendant who said o need to sign up in side, how difficult would ot have been for Wal-Mart to put up a sign indicating the chang, In addition to that there was a 2hour wait.

I got a new tire great price and fast service

Excellent customer service by Raven and the girls!

Love the personal service, from TLE. Michael is the best Dept. manager. In the last ten years!!!

For the first time in recorded history since dealing with Walmart I was in and out of there in less than 30 minutes they put a new tire on my car a very reasonable price kudos to them

Do not go here for an oil change if you don’t want to spend over 2 hours. I’ll never go back.

Great Service

Got here at 9 to have 2 tires repkaced it was only 4 people in front of me here it is 11 am they havent even pulled my car in. If they spent less time talking and more time working I would of been out of here

Five star for the most recent service.

They didnt tell me it would be almost 3 hours for an oil change. Not worth it.

A ways good service.

Great quality and price on tires and oil change

Really good prices on batteries there and warranties

5 hours to change 2 tires with 1 oil change in front of me

Took 2hrs to get my oil change.

Wasnt taking any customers during to yet again an employee not showing up

Tires are a little expensive but otherwise great place

I would give it half a star if I could! They never have any availability!

Dorchester automotive...lazy...slow..singing and dancing listening to their phones...5 people doing oil changes ., 1 doing tire stall...I will never come here again...the guy thats doing tires has a seriously bad attitude and the lady at the counter doesnt have a clue about whats going on...I would have given them a no star rating if it would have allowed me...if youre not in a hurry and willing to give up a couple hours to get taken care of then this is your spot..

Bought battery person knew the product.

Bought a tire that popped three weeks after purchased and they claim they couldn’t do anything.

Would have given 5 stars but the wait is too long when business is slow.

Just had to get a new battery.

Why schedule to be open until 7 when you stop taking cars at 5. I’ll be calling corporate

Very helpful and friendly!

Had my oil changed.

Need better training

We took our car here a couple of months ago for an oil change and it stop working was told to file a claim as well.

Ask!!! I will tell you i asked about tires and got a killer deal! Ask for that lower price...!

Not good lazy associates

Nice people

Always a minimum two hour wait

Good store

Employee not knowledgeable with tires

Well done

Great service

Nice and quick

Not the fastest.

Good

Go anywhere else

Its okay...

Oil change of my car. I had to wait a long time. Otherwise, all good.

Good parking!