Went there a couple times for some small items. People were friendly and selection looks good. Parking is a little small, but its downtown Sumner, so....

Great place,Vinnie is a great worker,he was very helpful,I will always go back

Very helpful employees.

Great service, helpful staff.

You will pay a little more than at your Discount places but you get the correct parts the first time. I drive out of my way.

No parking, the counter help dosevnot knowvwhat they sell

Experienced staff, who know what to get for your car. Not some kid with an app.

These guys and gals are awesome!

Good service. Nice people.

The associates for hospitable knowledgeable and to top it off they even had the part I needed in stock

A great locally owned NAPA in the heart of downtown. Not a large building so parts likely wont be there but they will order them in as fast as possible for you. Had an order for some exhaust gaskets that no one called me about for a week after they were in and they accidently ordered a set for a 3 piece exhaust instead of a 4 piece like I require. No big deal. Will continue to do business here.

I’ve been in desperate need twice and there they were helpful and awesome. Prices are fair.

Friendly, helpful staff.

Good friendly help, employees take their time to make sure your getting the right parts.

Friendly small auto parts. The guy and gal behind the counter were polite and even lent me a funnel for my oil. O ly reason for 4 star is selection not much bigger than a mini mart and just as hard to get in and out really a location thing not anything to do with the people or service. The parking lot has a curb thats not well design for lower cars makes it hard to get out at the light turning left.

I received the part I need in a timely manner . problem fixed .

Excellent staff

On this date the employees (2) were both kind friendly and helpful. Pretty much the same (most of the tlme) as other NAPA stores, more stars than other auto stores

Always best help and service

Real nice people willing to help me replace the parts and jump start my truck. Love these guys. :)

Very helpful good people down there Rick and even know there stuff

Friendly staff and a nice selection.

Ty is the guy to see best parts guy in the buisness. Saves me tons of time because he knows the products.

Good parts store with great counter help. Great service..

Helpful employees everytime Ive been here.

Did not have what I needed in stock, but were able to order it and get it the very next day! Very satisfied with my purchases from them.

Typical NAPA store. Knowledgeable and helpful people.

Great staff and helpful advice

I am appalled at the service my customer and myself received at this location. He is a one store owner and does not believe in customer service. I run a national company and hold a national account with Napa. I can tell you I wont be ordering parts from Napa until corporate handles this owner. My customer purchased a battery from them and after installing it the customer came to my store and it had boil acid all over under his hood. We then refilled it charged it and tested it and it tested with a bad cell. The batter was then replaced and the vehicle has no issue. I returned the battery to my customer so he could recoop some of his costs on the repair and Clifton I think was the fella that helped him initially basically told him to pound sand. He then contacted me and that same courtesy was extended to me. I then was transferred to the owner who was adamant about informing me that if he doesnt get money back then his customer doesnt get money back. For one, in business you dont talk about whos getting money from where. You simply take care of your customers. I would not recommend this Napa to anyone and I would question Napas practice on warranties when they have locations out there that bear their name and dont honor their warranties and take care of their customers.

The staff when I needed to return a tool was short tempered and bordering on the cusp of flat out rude. They dont have their policies printed on the back of their invoices like the front states. When asked to assist in figuring out the size of a nut they couldnt have been less helpful. They have lost a customer for the rest of my life.

Great service with the NAPA know how!

This is a great location to get what you need.

Staff is very helpful

Brandon G. ... Not happy with drum rotation service... Well... Sumner Napa doesnt DO drum rotation services anymore... so... yeah...

Parts available

Service is great and friendly

Aways best price and best backings of warranty

Well its napa

Good people

Great customer service!

Got me some NAPA know how

Very helpful

They know their stuff_!

Not pleased with their drum rotation service.

Great staff

Very helpful!

Helpful and nice in store

Helpful employees

Always helpful!!

I found what I was looking