The rental process here was super easy! Pauline answered all of my questions and was quite knowledgeable when it came to the company. I would definitely recommend this location to others based on customer service!

Pauline was great! She helped us get a couple of storage units! She showed us the storage units and they were super clean.

I have had the pleasure of being a storage renter since 2018. I have nothing but good things to say about the upkeep of this property and the storage units. I specifically had the best customer service experience with PAULINE! She makes sure the property is secure, the renters are treated well, and her service is superb. She went over and beyond to make sure switching units for me was smooth and painless. Even with my time crunch she displayed efficiency. Thank you PAULINE for your awesome work at this Public Storage location!

MsPauline and MsGloria were amazing they made my experience easy throughout the whole time i appreciate all they did ! No issues

Pauline was great. We moved to Sumter from WV and needed to put our things in storage due to living in our RV for a while. Pauline went the extra mile to help us. Thanks so much Pauline for everything you did.

Pauline is the greatest worker there. She helped me find a unit in little to no time. It was also fun talking to her. She tries to know you on a personal level to help you find what youre looking for.

Pauline was very helpful and knowledgeable. She assisted my son with the best unit for his belongings since he is active military. She was very personable, I enjoyed the experience.

The facility manager, Ms. Pauline, responded to my request quickly and made renting the storage unit easy. I was in and out in like 30 minutes. That included a quick tour! Shes awesome and this Public Storage is well-kept, clean, and secure. Definitely recommend keeping your stuff there! :)

Graham was very helpful and knowable. Great customer service

Pauline was a great help in renting our unit! Couldn’t have asked for better service 10/10

Facility was very clean inside and out. We checked in with a few problems and Pauline straightened everything out in less twenty minutes. She helped relieve a lot of tension from our move from Florida to South of Carolina. The least we can say is thank you very much for your help. We most certainly recommend this facility.

Our business has been using PS on Guignard Drive for many years now. The property and units have always stayed in good repair, even after the 2015 flood that affected that location. The front office staff have always been helpful and professional. Overall, this PS location is well-run and customer-focused.

Ms. Pauline response and service was excellent. Efficiently guided me through the property services and items available. Terrific customer service.

On behalf of Becky Davis - I have been very happy with the service and attention I have received from this location. Pauline has been a tremendous help, especially during this time of social distancing. We are so satisfied that we have rented a second climate control unit. Sincerest thanks from our family. Highly recommend.

Pauline was hugely helpful in my search for a storage unit. I appreciate her professionalism and thorough nature. She gave me confidence in a safe and secure facility including phone calls if the storage unit was open with no one around. She takes care of the area... Cleanest grounds I have seen for all of Sumter storage facilities. Thanks for being awesome.. I will highly recommend to my friends and colleagues.

A good place to storage your stuff.

Unfortunately we had some problems when we first rented our unit. But, Pauline got everything taken care of, and all of our issues fixed. Thanks for your help, and wonderful customer service

I went to Public Storage just to inquiry about the units. I’m having to move and I just wanted to see my options. There was a woman named Pauline behind the counter and she answered all my questions without hesitation. She also took me out to view the size of an empty unit. She was noticeably polite and even though I didn’t confirm a unit that day she still gave a smile and assured me that the option would always be available. She was there by herself but obviously she was more than suitable for the job at hand. Five stars is appropriate for my experience. I will be back.

Great facility and clean. Easy to find but also tucked away from the road. Employees are friendly.

Tamia was extremely helpful, I received information and the space I wanted.

Kianna was very helpful with getting me into a unit. The one I reserved was unavailable and she made sure I was able to book one today.

Pauline was very nice and helpful when it came to finding a storage unit that fit our needs.

Signed up online, it was super easy. Got a storage unit same day. Had some trouble figuring out the lock, but Pauline was super helpful.

My husbands decision to Rent with Public Storage on N. Guignard Dr of Sumter,SC...Was and Is a very Good decision.The Place both inside and outside is very clean and well maintained...The Property Manager named Pauline...has the MOST pleasant personality.She was very thorough in taking us to look at units as well as explaining the stay of this unit/site. I would HIGHLY recommend this facility as well as Paulina...because this place is extremely clean and well kept....and Safe..!! Thank you for all that you do...Mr. and Mr. Melvin Bell JR.

Kianna was very helpful and had great customer service. Would recommend to all my friends

The facility was very clean and well maintained. Pauline was exceptional and went above and beyond to make sure my needs were met.

This was my first time renting a storage unit. When I went in the office Pauline was very friendly and helpful. She explained the process and showed me a unit the size I was looking for. Needless to say before leaving I felt comfortable enough with the company and Pauline to rent the unit. Thanks for everything Pauline.

Even though I wasnt able to keep my storage unit with you guys i was able to get alot of my personal items back, thanks to the kindness and generosity of its employees. Big shout out to Kianna! Deff recommend them over any place in town!

I visit Public Storage to purchase at last minute moving and Pauline was Great. She took her time and went over every detail and got us in the correct unit. Very pleased with the service and will use again.

Kianna was great, customer service was awesome and very detailed explaining everything.

Pauline is always helpful each time I call or come by. Their website is user friendly when making payments online. The property is clean and I feel safe having the gate locked when Im there.

Kianna was very helpful, she showed me the unit and walk me through every step and was very kind and courteous!

Pauline was knowledgeable and provided excellent customer service. She made the process easier than expected and I left feeling good about my storage choice. I have been back to the office at least two more times for support and she was just as patient and kind as the first time!

Good place if you need storage

Ms. Pauline was AMAZING, great Customer Service took her time with details made sure EVERYTHING was to accommodate me. Such a happy & jolly person to be around. Definitely keep her MS PAULINE you are definitely a WONDERFUL person. Keep it up!!!!!!!

Ms. Pauline was very helpful! She showed me multiple units because I didn’t know which size I wanted and also stayed late to help me out! Great customer service

Ms. Phylicia was very helpful and most of all professional. She explain everything that I needed to know about the storage I will be getting and what would be perfect for my belongings. Great service

Mrs. Pauline thank you so much for the GREAT customer service we received. You were filled with so much joy and laughter. My boyfriend and I greatly appreciate you so much !!! Thank you once again !!!

Everything was really organized and done in a timely manner. No long dreaded process. Definitely recommend.

Pauline helped me out immensely. I am deploying and needed a unit on short notice. She accommodated my needs and was very helpful. Great service!

Pauline was very helpful and assisted me with all my questions and concerns

Came In and spoke with Johanna yesterday to get some information about the units, she was very knowledgeable and helpful also had a welcoming tone about her. I look forward to storing at public storage soon especially if I receive quality customer service like she provided me. Thanks Johanna I hope your supervisor sees this you’re a great asset to have at a business!

I rented a unit last month from Pauline and came in today to make a payment. Every time Pauline is always friendly with a smile on her face. Would recommend this location and look for PaulineShe is outstanding with great customer service.

Mrs. Pauline was amazing with helping my husband and I find a suitable storage unit. She’s very funny and kind. Definitely recommend this spot!

My family and I had a fantastic experience! Between the late hour assistance, strong customer service and the extra mile she took to stay behind late for our family made all so hard not to have me considering this very location for our future rentals. Thank you Paulina!

Pauline was and is very nice and helpful. She showed me the property and was helpful with what boxes I needed to pack my aunts home. She is an awesome employee and although my aunt chose another storage facility she was still very nice and understanding. I went back to purchase more boxes and she assisted with placing them in the car. Nice and clean facility and awesome staff. Pauline deserves an A+.

Came here for a unit I reserved today. Pauline is awesome, very professional! She showed me the unit I reserved as well as another that was available. Really did a great job and gave me an ample amount of time to inspect both units to help me decide which one I would get. Overall experience, Im really glad I stopped by here for my storage needs.

Mrs. Pauline is the best woman there. She done helped me out in life. I done told her bout my struggles and that women done know what to say. She even got me the right size unit and the right boxes. 10/10 would come back and talk to her

Great customer service from beginning to end. Both Kim and Pauline were great. Kim called and confirmed my reservation and made sure that I would be able to view it. Pauline was great with the paperwork and assisting me with additional purchases and merchandise that could be offered.

Awesome storage facility. Pauline is exceptional, knowledgeable, and helpful. She made my move so easy. Thanks Pauline!!!

I was very pleased with my experience at Public Storage located in Sumter on 1143 N. Guignard Drive. The service that was provided by Pauline was excellent. I just purchased a unit and the door to the unit came off the track. I left a message for the office to address my concern and Pauline called me first thing in the next morning to better assist me with a solution.I arrived to the store and Pauline had provided me with a new unit and walked with me to view the new unit. I was impressed with Paulines service, which she also made sure that I received the appropriate rate and discounts that I qualified for. I commend Pauline for her service and her exceptional customer service that is an asset to the company!Courtney Wilson

Pauline is a very knowledgeable employee, I left with no questions (thorough). Customer service was great, a professional and puts customers at ease throughout the process, in fact, she answers your questions before you ask them (customer first mentality).

Pauline has good customer service and very nice. She was able to answer all my questions. The office is very clean. She welcomes you with a smile and make you feel very comfortable.

I love public storage!Mrs.Pauline is very kindly and she’s a people person like me and when I first rented out my she went through everything with me throughly and she’s very nice I will definitely refer anybody to them!

I came into rent and Tiara and Phylicia was very helpful and polite. I was very pleased with the customer service I received

Pauline was awesome !! This is the second storage unit that Ive rented. My first experience with Pauline and public storage was last month. Pauline is very efficient she works very well with understanding what the customer needs.She is very personable and relatable. She understood what I needed and pointed in the right direction. Im very happy with my experience with public storage and definitely with my experience with Pauline!

Gloria took her time to show me several available storage options to choose from on the property so I could decide what would accommodate my needs best. The process was quick and efficient. I recently needed help, stopped by the office, and Gloria took care of my situation quickly. I appreciated her effort and customer service.

As soon as I walked in I was greeted with a smile. Phylicia was very friendly and h eww loved me in every way she could. I would recommend Public Storage to all my family and friends

Came in to rent and Phykicia was very helpful and friendly to me she answered all my questions professionally Great customer service

I came told rent amd there was a sogn on the door for 9:30 and I called and some how i got Phylocia who told me sje waa on her way and sje vame and rented to me with a smile and every thing was great!!! Would recommend to anyone

I spoke with Pauline and she is so enjoyable to work with. She helped me pick the best size unit for my items and answered all of my questions with no hesitation. If you ever need storage go here and as for her!

Moving can be really stressful but staff here are extremely friendly and willing to work with your accommodations. They find just the right amount of space you need at a very decent price for which I will add made my experience a whole lot comfortable.

Pauline has been great to work with. She is always friendly and helpfulwhen I go in there.Thanks

Tiara was very professional and answered every question thoroughly. The facility was extremely clean throughout.

Gloria provided an excellent customer service. When, I have trouble opening my storage using the old type of key, she offered to assist me to open it even if she dont have to. She also answered all my question in timely manner. Good job Gloria:)

Pauline made this process easier than it could have been. She saw the frustration in my face and figured out how to make everything work in my favor. I was pleased upon leaving and everything worked out just right.

We reserved a storage space at this location today. Candace was very knowledgable and showed us the unit that we reserved. Unfortunately it was too small. She found us a unit to meet our needs at another location, she called to make sure someone was available, and gave us her card for future needs. This was a very clean and well kept facility with super friendly staff. Will definitely recommend Public Storage to friends and family.

Pauline was extremely helpful!!!! My husband and I were having a rough time finding a storage unit and she went above and beyond to make sure that we had what we needed. Thanks Pauline!!!!!!

I had excellent service and professionalism form one of their employees named Kim, she was able to help me with absolute ease. Couldn’t find someone better to help me. A+

On my first visit there, a young lady by the name of Latisha, that was working that day was awesome!!! She has excellent customer service skills, very knowledgeable of the job in itself and what public storage has to offer their costumers! I would highly recommend this place and Ms. Latisha for all their storage needs!!!!

Charlene was very helpful. She hooked me up on every thing i needed to get my items in storage in a timely manner. She also quickly helped a few other customers while i was here. And very personable!

Thanks Pauline. I came in a few days ago to buy boxes and I was not sure what I needed or how many. Pauline was able to help me with that. She is friendly and very knowledgeable.

Pauline is a wonderful associate and was so nice and sweet. She was so helpful and professional and definitely made me and my Fiance feel at ease about leaving our belongings. THANK YOU PAULINE!!

Came here needed a last minute unit. Kim was extremely helpful, friendly and quick. Would recommend this facility to anyone.

Pauline was very informative and helpful. The establishment is neat and secure.

I had a very pleasant experience in securing my rental. Erica was very professional, with a vibrant personality. She made the entie process very easy! I would highly recommend her, and her facility to anyone looking to rent storage space!

Very well managed storage facility. Thank you for your professionalism

Kierra was very helpful when I came to Public Storage. She has a friendly attitude, very knowledgeable because she answer all my questions throughly. I enjoyed my experience here. I will recommend this facility to anyone that I know that is in need this type of service.

I would like to thank Gloria and the other young lady for their assistance. Not only were they friendly, but they put my mind at ease during a most trying time in my life. You never know when you may be in need of and God sends angels to help you along the way. Thank you and may God continue to bless and keep you both. Forever grateful.

Mrs pauline from this facility was of great help to me and even stayed longer after clocked out and showed great integrity and selflessness during my visit truly and exquisite example of customer service would recommend and definitely come again

Pauline was polite, helpful, and answered all of our questions. Public Storage itself is clean, safe, and is easy to access. We would definitely use them again.

Ms. Kim and Felisha were really nice and caring. They were very helpful they made me feel like they were concerned about me storing my furniture the best way to keep it from getting damaged.

Very professional, Pauline has great customer service and helps me with any of my questions! Thank you!

This place was awesome! The Manager answered all my questions quickly and she was very friendly and helpful. Would definitely use this place again!Two Thumbs Up!

Theyve repaired the electronic entry gate and now when you arrive you have to enter your access code to gain emtry to the premises. This was one of my biggest concerns when i started using the facility but the issue has been rectified.

Customer service and customer care both via phone and onsite, was excellent. The professional courtesy extended before, during and after rental warrants a five star rating. Property is cleaned, safe and secured. Highly recommend for personal or business use.

Pauline was so helpful. I went in and she made it very easy. Especially for me to have never rented a storage unit before. She reassured me. I felt that I made the best decision renting a space here. Please come see her if you need a storage unit. Highly recommended.*Edited*We moved out of this storage unit after a month because our house was ready. The day I started moving out Mrs. Pauline was out doing her daily walk around & we spoke a little. I did ask what we needed to do after the unit was emptied out and she informed me that if it was after hours that she would see it was empty & just make it open again. I thought that was perfect because on top of everything I had to do with moving that was one less thing I had to worry about. I didnt want the lock so I thought they would just take that back & dispose of it. I got a call the other day saying we needed to make our storage payment. We have not been there since mid March. Mrs. Pauline makes daily rounds & didnt think to call to say if the lock is left on we would still be charged. Even if the unit is EMPTY!! I honestly feel as though she withheld information that should have been stated on the day we spoke while I was getting boxes out. You know? Since I asked what I needed to do?

I received a short-notice tasking for deployment and had to quickly move all of my household belongings into storage. Andrale provided some of the best customer service Ive ever experienced. She answered all of my questions thoroughly and gave me the most convenient, easy to access, climate-controlled unit. Also, the rates coupled with storage insurance are unbeatable.

Pauline was very patient and answered all of our questions and concerns. She put our minds at ease during a very difficult time. Would highly recommend this public storage.

I was very happy with the Service I recieved from This property. Pauline and Kim was very Amazing and Very Excited about Assisting me. Thanks for your support and efforts. I Truly Thank You and would Reccomend this Storage Property to everyone!!

Got the pleasure to see a unit with johanna she was very helpful she even took me to see a unit that was a size up to make sure I had the right amount of space. Definitely what customer service is all about.

I needed to purchase a lock for a friends storage unit and got great customer service. Niki and Gloria were helpful, polite and helped me out. I was taken to the unit and treated more like a friend, than a customer. I would recommend this business to anyone that needed storage.

I would recommend this to all my friends and family. We were treated with great hospitality, like family. Angie made sure we had all the accommodation we needed to store our families belongings until we got into our house.

The facility was clean and secure. Candace was professional and courteous. Overall, a very good experience. I would recommend this property to my friends

The customer service was second to none. Manager was very helpful with finding the best option for our needs. Great bang for your buck!

Pauline was very helpful! Thank you so much!

You have a nice group of folks here at this location. Always friendly and willing to help you with any of your questions. Highly recommend to anyone in need of storage.

Angie and Michael were AMAZING. Made my rental experience very easy and they were very helpful. I recommend this company and property to everyone.

Great customer service here. Erica is the lady to go to. She has a great personality and very helpful.

Had a family emergency and had to get storage fast. Andrale was so helpful. She made my day. Would recommend to anyone needing storage.