Very knowledgeable. Good group of people who know guns and take the time to set you up proper. My go-to place to purchase guns and equipment.

Professional, great customer service and they treat you with honest information.

Very knowledgeable and friendly staff willing to answer questions. Quick service and fair prices make Top Pack my go-to for all of my firearm related needs. They stock ammunition reliably compared to most other stores in the Madison area aswell.

Made very welcome walking through the door. Very attentive staff, very knowledgeable. I have looked around for my go to shop and just found it.

First time ever hearing of this place. Vortex HQ sent me there for a small part for Razor HD and I was blown away by the product they had inside...stuff you will NEVER find in 90% of all the shops in this state. Friendly staff with a great sense of humor (super important). I live 2 hours away...but I will return!!

Like many of the other comprehensive reviews entailed here, this is by far one of the best locally- owned and operated Firearm and Supply stores in the entire state. Tony, his family, and the rest of the Top Pack crew are awesome friends!The store isnt huge, but man oh man do they have a seriously impressive and vast inventory of wide-ranging products stocked in there-- you need that Geissele trigger group or that Trijicon optic or those BCM grips? Theyve got it, or they can order what you need express (of course ill keep the banter with the running joke about getting metal FAL mags in- hah!). They also do all FFL services and Firearm transfers, and have a slick little kiosk for the Suppressor purchasing and licensing system with the AFT.They also tailor uniforms either in house or with a trusted associate (ive never had an issue with anything under excellent quality with that) and do custom fitting of duty gear as needed. They also sell private owner firearms on consignment so long as its a bona-fide complete and serialized platform-- Ive seen an original limited XM-8 prototype rifle in there before, which is amazing. They get some serious gems in apart from the fantastic inventory of new Firearms they carry, and they always have ammo at mostly reasonable prices which is always a great thing.They are extremely knowledgeable and are always helpful for the professional or newcomer to the gun-owner/ Firearm community which shows a lot about their professionalism (while treating you like a friend and keeping the environment relaxed) and integrity, theyre also a very active outfit with local support organizations and charity events-- talk about being a true blue local staple.Keep up the great work TPD crew!

Very knowledgeable and made a first time gun buyer feel welcome. Reasonable prices as well. Thanks!

Phenomenal spot if you need any and all types of ammo. Only downside is I’m paying $50 for 50 rounds of 9mm. Not ideal but one of the only spots that has ammo always in supply. Love this place just wish it wasn’t as expensive

Excellent service, great group of guys and excellent selection of products.

Great Place and Great Service I brought my first AR there and they were very helpful on finding everything I needed for it and taught me sum things. Definitely the spot to go to

Best selection locally, they had just what i needed, thank you!

Recently visited the store and had some of the best customer service. Exceptional products and professional/personable staff. For all of your basic to tactical needs in the world of firearms I would recommend Top Pack Defense.

Very impressed with their selection and ammo in stock. When the local big box stores were out of stock, one of the service guys suggested I check out Top Pack. Was not disappointed.

Friendly staff, good products, and a quick FFL process - highly recommended

Went in to purchase a cz75 compact and they were out of stock, but was redirected to a cz 2075 rami. I immediately fell in love with it. The level of weapons knowledge is very nice to see.The customer service was spot on and the ease of purchase was fantastic. I highly recommend going in to check them out. For it being a small shop, the wide variety of products is excellent.

Best place in Dane County to purchase a firearm. Tony and his team have the best customer service around. At first I felt nervous about purchasing my first firearm but once I walked into top pack the staff welcomed me with open arms and answered any questions I had. Thank you guys for an amazing firearm experience! I would highly recommend this place!

Made my second purchase from Top Pack and once again I left as a happy customer planning to return. Such a great team. Thank you for being awesome!

I didnt realize a store like this existed in Wisconsin. They had EVERYTHING I needed and the people were polite, professional, knowledgeable and easy to talk with. My new favorite firearm store. Love this place.

Absolutely the place to go for anyone interested in firearms and gear. From beginners to experts, if you have questions go see these guys. Great team, great family and great business.

Great place! We were greeted right away and was offered assistance. They made the experience of gun buying comfortable and easy especially for a first time buyer like myself. Would recommend to anyone looking for a firearm.

I cannot say enough great things about Top Pack. Their selection, prices, and most importantly their SERVICE were as good as it gets. Walked in with no idea what I really wanted, and left with exactly what I needed.

Amazing place and friendly . Had everything we needed and then some

Great family owned business. Always friendly and helpful. Have lots of gun accessories. Law enforcement and military friendly.

Went in looking to purchase my first handgun. I had little to no knowledge about them but I gave the employees my price range and what I was looking for and they were able to take care of me with no hassle or up-selling. I would highly recommend Top Pack to anyone looking to purchase a firearm or firearm accessory.

10/5 Stars!I am relatively new to the world of firearms and gun building. I was referred to Top Pack by a friend and purchased my first from them 3 years ago. Being newer at the time and not as knowledge on inventory etc. it was awesome to find such a welcoming shop. From my first experience Tony and his sons were patience with me and answered my barrage of questions and display a vast knowledge and honesty that was very appreciated. I have now made many purchases through the years and trust their knowledge undoubtedly. Lifetime customer and happy to support such a great family business!

Excellent staff and so helpful and patient. I highly recommend this business for all of your gun and ammo needs! Thank-you Top Pack!

Hands down, the best family owned business. I have spent over 12K there!!! They are very knowledgeable and all around amazing people! They have been more than fair in price.My wife feels welcome in a gun store, which I thought would be impossible. I am very sad to leave WI. I will still be a customer of Top Pac Defense no matter what state I am in.They give better deals to Military, First Responders and Law Enforcement! This is the most amount of money I have ever spent in a store and I will continue. I CANT SAY ENOUGH about this place!!!!

Tony and his staff are experienced and great, if you actually want something in stock go here.

An amazing family owned and operated company. There’s few business that takes to time to educate you on whats out there and to make sure you’re 100% happy with what you buy, If you need it, they’ll have it or get it for you. Shop local, shop Top Pack

Good shop, actually had ammo and didnt charge out the ass for it

These guys know there stuff! Customer service is always good. I’ve bought from them and used them for several FFL transfers with good results. I would definitely recommend!

Responsible staff, friendly patrons, progressive attitude.

Dont judge a book by it cover. I thought well there wont be much in here and boy was wrong. Nice selection and clean. Stop in and you wont be sorry

This is a family operated business and you will not find more knowledgeable, helpful people anywhere in the Madison area.I have had the distinct pleasure of doing business here for over a year. Every time I walk through the door I am treated like family and they will bend over backward to accommodate your needs.I have found the product selection above par. If they dont have what you need they will do their best to get it for you. Even if you are not a member of the law enforcement community, do not hesitate to check out this business. You wont regret it.

I am a Security Officer and overall lover of tactical gear.Top Pack Defense is a great place to go. It is not only conveniently in Sun Prairie, but all the staff there are awesome people whom offer great customer service. Theyve helped me out many times and Ive spent a lot of money there.After being a repeat customer for a while, the staff began to remember my name.I have highly suggested this place to individuals looking for the type of equipment Top Pack has to offer. I still do highly suggest it.

Nice and welcoming place. I like that alot. Been to many places, this one is different. I recomend it to others. They have my vote.😊

Very professional and knowledgeable staff!l Also they sell black rifle coffee..enough said :)

Awesome family owned business. Friendly and knowledgeable staff. Always willing to go above and beyond to get you what you’re looking for.

Fantastic firearm and equipment shop, staff is extremely knowledgeable, friendly and in answering any questions you may have. My go to place every time

Great family owned store. They offer things well above the basics. Sells great very high quality gear, medical supplies, and now weapons. They treat you like a friend, and are more then willing to go above and beyond to fit your wants and needs.

Was referred to Top Pack defense from a friend who is a retired US Air Marshall. Tile pack had a fairly large selection of firearms. Jordan was the associate I worked with. Very professional and knowledgeable about firearms. I ended up purchasing a Glock Model 4 series 17. Larger hand grip with grooves for the fingers. Liked the style of action and the higher capacity magazine as well.Having someone who is very knowledgeable about their product is crucial with firearms because it is an investment and Jordan was able to tailor the weapon to what best fit my needs. You just don’t get this with a big box retailer.I am happy with my purchase and will definitely return again. Maybe for an AR-15 which they also have a large selection of.

Outstanding people. Knowledgeable, helpful and friendly. Fair prices and things you dont find at big box stores. Quality gear.

Awesome store with a great and practical selection! The staff rock and are more than helpful. Great place to grab any gear you need!

They misplaced my phone number so they literally found me on Facebook and messaged me about the status of a piece I ordered, instead of waiting for me to call back periodically. Never had that anywhere else.With a solid selection of quality gear, especially for the shops size, Top Pack Defenses competitive pricing and knowledgeable and friendly staff combines for a great experience.If theyll put up with my grueling in-store purchase decision process, theyll treat any of you with that same courtesy. Barring any surprises from elsewhere, this is probably going to be my go-to store for any gear that can be found offline.

Fantastic spot for gear! Amazing staff whove taught me a lot about the firearms I purchase.

Love this store. Great employees and the owner Tony always takes time to talk and makes you feel like an important customer. Highly recommend this place.

You will not find a friendlier more knowledgeable staff anywhere! Your going to find what your looking for st a great price. They have always beat the big box stores prices on everything I have bought.

Tony & his staff are the best. So helpful & knowledgeable. Ill see you soon.Highly recommend stopping in & checking them out.

Very knowledgeable staff. They will really take care you and help you with any gear or firearm purchase. I would highly recommend this place!

Awesome selection. Family owned. Informed staff no reason not to shop here

This is the place for all the right gear, with quality and knowledgeable staff. I will certainly be making this my go to place for any future purchases. Great store.

Just go! Top Pack is the place to go for all your high end EDC and medical gear needs. Also one of the best selections of duty gear in the area. If you need parts for an AR; they have it. If you only need a key keeper for your belt; they have it. Camping gear? Yep! Survival gear? Yes! Staff are friendly too. None of the pressure like some other stores. Top Pack is my go-2-place!

I really love the service here. They have the best selection for ar builds that Ive seen in a store locally. Great personal deffense store. Great armor selection too. Staff is helpful, I always come here first for any parts I may need. Can get pricey but you get what you pay for, and here it is well worth it.

I shoot a lot of rifle and recently wanted to get something smaller. I went to Ammo Box, Cabellas, Gander Mt, and Top Pack. Not only was Top Pack the best service, but Tony and Jarrod are incredibly easy to work with and didnt make me feel embarrassed for not knowing much about the type of carry I was in there for. I made my purchase at Top Pack and I will be going back there for every tactical or firearm related piece of gear that I need in the future. Its great to see a small American business with such an involved owner and employees that work with the customers.

This is a great store. The staff is extremely friendly and knowledgeable. They have basically everything you need in one place.

Will be purchasing my futures firearms EXCLUSIVELY from Top Pack defense.Every time I have been in the store I have gotten very honest and knowledgeable information about prospective additions to my gun collection. Very warm and welcoming service and a positive attitude is what keeps me coming back here.Recommended highly to any American loving patriot who supports the 2nd Amendment to our constitution.Semper Fi

Excellent service!! Family based business that really strives to be your #1 choice and they ARE!!

I have been there twice and so far everyone has been very friendly, knowledgeable on all products and supportive of military and law enforcement members.

Great store and service. Its nice to have a speacalty shop right at home!

Just stopped in to get some handcuffs for a friend whos an officer outside of town. Tony was very friendly and answered all my questions as I looked around at the wide selection of products. Handguns, rifles, clothing, you name it.

The folks that own Top Pack are great folks.They treat their customers great. The products they carry are great quality.

Great service and a good selection of the basics, especially for a smaller shop. They are willing to order for you too.

Best place in town. Tony and his family treat you professional respect.

These folk carry a great​ selection of gear and supplies, at good prices. They know their products, and are anxious to help customers figure out what will suit their needs best.

The staff there are really cool they have a good amount inventory and decent prices

Tony was very knowledgeable and I would highly recommend Top Pack.

Very Cool Store! These guys know there products, very informative and friendly.

Tony is incredibly helpful! Everyone there is very knowledgeable.

Great company and employees.

Good selection, they had what I needed in store and the staff was very friendly.

Great!

Great customer service, professional attitudes, professional answers. I’ll be giving top pack my business for a long time!

They even answer the phone unlike most places 😂

Great service, and even better inventory.

Top Pack only place I go to buy firearms and gear for work. Fantastic customer service, I cant recommend them enough.

Always great service

Was just checking the place out and they took the time just to chat.

Trusted and excellent service!!!