While doing some redesign, we visited this store after having visited many others in the area. We were very, very happy with their selection, their range of options, their prices and most of all, the staff. We ended up buying a few items from them over a few different visits and each time left feeling great about the experience. I especially want to give a shout out to Fabian - who was a pleasure to work with and who has been very responsive to questions, etc. - his customer service commitment is to be commended.
Friendly staff, specially Fabian, helpful and very patient. Good price.
DO NOT PURCHASE HERE!!!! This establishment has horrible customer service. I spent over $1200 on two fans that are not blowing enough air. I spoke to the owner called Arthur. He was extremely rude, mocked me, and hanged up the phone on me. I had never been treated with so much disrespect as a customer as i had in this establishment. Find another location to buy your stuff. Their products are garbage and they wont work with you if you are dissatisfied.
This was one of the most productive visits I have had in a very long time.Both Alan and Arthur went out of their way to be helpful.The store had a great selection of lighting.Check it out, worth the trip!
I highly recommend anyone who is looking for stellar service to buy from the lighting outlet. I have never experienced such amazing customer service before! They helped me pick out lights and a fan for my outdoor pergola and were patience with me as it took me awhile to decide which design I wanted. They also had the best selection and prices!! They even beat the prices I found on the internet!!
Great Place to buy all your lighting necessities!!!! I dont write reviews often, but this place deserves a review because of great prices and customer service. David was amazing, he was incredibly helpful. He does instalation and he guided us on what to buy for every single corner of our house. The moment you came in the store, they greet you to help you; not like other places where everyone is talking on the phone, and ignoring you. YOU WANT GREAT PRICES AND GREAT CUSTOMER SERVICE GO TO LIGHTING OUTLET SAWGRASS!!!!! you will not regret it, and ask for David !!!!!
5 stars to Arthur,this place is beautiful and has a a wide variety of lamps,chandelier,fans and sconces.Arthur approach to us and gave us a quick sinopsis of the merchandise he has at the store and made few suggestions after he asked what we were looking for,not over berring or pushy at all.We were left to look everything on our own and when we were ready we got Arthur atenttion and he came quickly to helped us.Most lighting stores are closed on a Sunday luckily the lighting outlet was open for business
It is rare to find an honest and patient business persons as I did in Adam and David. I brought an old floor lamp in after I exhausted my ability to fix it myself. I knew I was 99% there, but the final step just wasnt evident. Adam simply saw the 1% I didnt and suggested I needed a new socket, but the one I had was going to be very difficult to find. He gave me a price to repair it and I politely said that 99% of the work was done. He suggested selling me a new socket for $1 and letting me finish the job myself. He suggested every option he could think of while he had a store full of customers. He excused himself a couple of times to attend them, which I fully understood. In the end, He put in the new socket for me and David helped me lug the lamp back out to my car. I HIGHLY recommend The Lighting Outlet. Patient, pleasant and honest!
Went in looking for some outdoor sconces to frame our garage doors. We wanted something different than we could find in the local home improvement stores. A gentleman met us soon after we arrived, showed us their incredible selection, answered our questions, and ordered the fixtures we needed. It was east, they had a huge selection of fixtures to look at and choose from, and the staff could not have been more friendly. Highly recommended.
Parking is difficult as is the older man who basically told me he was too busy to help. Then was impatient while I explained what I needed. Condescendingly told me that they didn’t have what I was looking for and was dismissive.Would not recommend going in unless you are spending a lot of money and then perhaps you will get someone’s attention. Amazing how these people stay in business.Maybe he was having a bad day?
The owner and all associates were very knowledgeable and helpful. HUGE selection displayed. If you dont see what you want simply describe it and they will find it!!!
Been shopping around for Lighting and have gone to multiple stores. I really liked this store and noticed same items as other stores near by. Got quoted on the same merchandise and found this store to be way more expensive than the other stores with the same exact products. Also this store is very cluttered. Fix your prices and maybe one day I will shop hers.
Love it - this place is absolutely amazing the owner and everyone very very nice, will definitely come back
Arthur was both helpful and entertaining. Shop here last and you’ll get the best price. A lot to choose from and helpful ideas for your lighting experience. Thanks again Arthur. You’ve lighten our day.
I highly highly recommend The Lighting Outlet!!!They were extremely helpful and so patient! I have never experienced such amazing customer service before!!!! They have beautiful lighting to choose from and the best prices!!!!!
Excellent experience! Very large selection and so helpful! Will definitely be back again!
Deyvid Castro was very helpful. Very pleasant experience. The owner was great. Big selection, Great prices.
Just purchased my third lovely chandelier from The Lighting Outlet. Arthur was so very helpful! Love to shop there. The selection is amazing!!
Fabian is wonderful. Super helpful and not at all pushy. suggested less expensive option in order for us to get what would be best instead of selling us on a more option we were considering.
Fabian was helpful and knowledgeable. He and Michael were prompt and did a beautiful job installing my new chandelier tonight. Their good humor and professionalism was refreshing. Recommend them and the store highly!
Wonderful experience. Allen was great to work with!! Highly recommend !! Prices are also great!!
Absolutely amazing service. The owner is extremely knowledgeable, helpful and patient. I will definitely return for my bathroom lights.
Great selection of lights and service was great and we found exactly what we needed
This is our 4th purchase from this store. Love the selection! We felt overwhelmed coming in, however the sales associates are very personable and helpful. They listened and gave us good options. We would go back for all our lighting needs.
We had a very pleasant buying experience at The Lighting Outlet. Arthur, the owner, listened to our wants and recommended products without being pushy. Their prices were reasonable, and we bought beautiful fixtures!
Arthur was great! He gave great suggestions, and they have everything you need. My family has been coming here for our lights and fans for 20 years.
Be Careful, DO Not buy here! They call themselves a lighting outlet but they are overcharging. CHECK THE PRICES ONLINE BEFORE PURCHASING. I liked a ceiling pendant and after much negotiation we agreed on a price. They have the list price as $797 and the discount price at $597. While online in any retailer including Amazon it is listed for only $428! They also do not give any refunds only store credit.One light fixture was out of stock and they needed to order it. I then needed to come back in 2 weeks and drive an hour to come pick it up. The 2 Spanish gentlemen up front are very nice and helpful hit the manager and owner, 2 older gentlemen are extremely rude. I would recommend you come here only to see the light fixtures in person but order them online. It’s unfortunate but with small businesses running like this one with poor customer service and cheating consumers of their money, it’s no wonder online retailers like Amazon are taking over.Review in SpanishTenga cuidado, no compre aquí! Se llaman un outlet pero están cobrando de más. CONSULTE LOS PRECIOS EN LINEA ANTES DE COMPRAR. Me gustó una lampara y después de mucha negociación acordamos un precio. Tienen el precio de lista de $ 797 y el precio de descuento de $ 597. Mientras en línea en cualquier lugar, incluido Amazon, ¡se cotiza por solo $ 428! Tampoco dan ningún reembolso solo crédito de la tienda.Una lámpara estaba agotada y tenían que pedirla. Luego tuve que regresar en 2 semanas y conducir una hora para recogerlo. Los 2 caballeros colombianos al frente son muy amables y serviciales pero el gerente y el dueño, 2 caballeros mayores son extremadamente groseros.Les recomiendo que vengan aquí solo para ver las lámparas en persona, pero que las compren en línea. Es desafortunado, pero con pequeños negocios funcionando como este con un servicio al cliente deficiente y engañando a los consumidores de su dinero, no es de extrañar que las compañias en línea como Amazon estén tomando el control.
Great selections of lights and amazing service.
I ordered 3 items from this company on 1/3/21 and checked on the status of the order on 1/10/21 and was told the items were shipped on 1/8/21. On 1/17/21, I went to their store to inquire about my order and was told by the owner that it should be in on Tuesday, 1/19/21. On Wednesday, 1/20/21, I called to inquire about the status of my order only to be told that the items will leave the manufacturers warehouse on 1/21/21, almost 3 weeks from the date (1/3/21) of the my purchase.I will never buy from these people again because they are dishonest. They lied to me, both the owner and his employees, about the true status of my order. And now, I have to push my bathroom remodel back to who knows when.
I have been a client for a few years. I have always gotten great service and great advice. Recently because I was spending so much time outside in my patio I wanted to upgrade my fans. They advised me that the new fans were much better since mine were 10 years old and that they would make a very big difference. Besides looking great they are significantly better. They always steer me the right way! I highly recommend them!
They have great selection of lights for resealable prices bought here so many times highly recommended
Great customer service! Awesome inventory!! Dayvid thanks for the recommendations!!
As a designer it is so important to have good working relationships with our vendors. The staff and owners of lighting outlet are great to work with and they are not pushy. Gustavo and Fabian are always professionals and they go the extra mile to to ensure the best shopping experience. As a professional, I recommend The Lighting Outlet at Sawgrass.
Absolutely great experience every time!!Very knowledgeable and helpful.Wide assortment of lighting fixtures!!
Great selection and great prices they will beat anyone.
Excellent service. very good prices and real friendly customer service. I will shop again.
Excellent services. the store deserve higher rating. the owner and his employee very friendly and helpful.The Lighting outlet store is very big and beautiful. I bought very beautiful chandeliers. The price’s is very good and reasonable. EXCELLENT LIGHTING STORE !
Arthur came out to look at our house and helped us pick the right pieces for our home. Great experience.
Great store, Fabian was amazing . Will definitely purchase here again
Fabian is always great- pricing is always cheaper than anywhere else!
I had such a great experience at this place and I can say I was somewhat a difficult customer, exchanging pieces and trying to make up my mind so many different times.We came here and bought lighting for our whole house, we were looking for modern and glam style, and they had it all, best selection that we have found with pieces for every style out there, they also worked with us and we got a pretty good bundle price on our items.Gus and Arthur(owner) were extremely nice and willing to work with us, even when we weren’t so easy as I previously stated. Their selections of pieces in my opinion it’s better than anything I’ve seen out there and we had been to 3 other lighting places previously. I would strongly recommend this place, their pieces are unique and beautiful, they curate their pieces with every style in mind, prices are very competitive and the people are definitely willing to work with you and care about the customer.Overall amazing experience!
Great selection, excellent prices and lots of help have brought us back multiple time. Our go to for fans and lighting.
Arthur was fantastic! We 100% recommend and will be back!
This places is fabulous, they treat you as a family
My experience at the, The Lighting Outlet was truly an amazing one, Michael was a heaven sent, he was knowledgeable, patient and very caring, he couldnt do enough for you and always with an amazing smile! The owner took the the time to show us an amazing chandelier,which was more functional and beautiful than the one we originally were going to purchased, his expertise were phenomenal and were so appreciative! My husband Pierre and I, would most definitely recommend, The Lighting Outlet .to anyone in need of beautiful lighting.
After countless searching, we were able to find everything we needed in this store. The prices were fair and we were able to have them come to do the installation of both our fans and chandeliers. I would definitely recommend this store because they are very accommodating. We couldn’t ask for better service from Allan and Mike.
The worst customer service I’ve ever received. We bought 3 lighting fixtures and paid the extra to have them install it. We had to call almost daily for them to schedule it. When they finally came, they were missing parts and said they had to come back and never bothered to call or come back. My husband and I decided to install the rest ourselves due to the utter lack of communication and absolute garbage customer service. Don’t waste your time. They’re horrible.
My wife and I had a great experience here, we are very happy with our new chandelier, when it came from the manufacturer without bulbs, the lighting outlet made sure that we had our bulbs within two days! They also beat the online price we had found.
After every purchase I make in this store I always say I’m coming back. The service is incredible, they are honest, funny, and there choices are spot on trend.Best of all the prices are always very fare. Arthur the owner has the best eye for design an is eager to please. I highly recommend this store it was an amazing experience and I will be back again.
Absolutely outstanding! The selection of lights, chandeliers, and ceiling fans was tremendous. Too many to decide from. Fortunately, the staff are all extremely knowledgeable about their products and were able to personally escort us throughout the store and offer suggestions that matched our desires. We were able to fully furnish a new house and update lighting fixtures in a condo in a single session. The prices are more than fair. I drove an hour to get there based on a friends recommendation. Well worth it, and now I wont shop anywhere else in the future. Great store! Great people! Most highly recommended!
Grabbed 3 new fans for our home. Great service, knowledgeable, and friendly. Ask for Fabian and you will be set.
Great quality, lots of selection very easy to work with - Fabian Andres was our sales rep highly reco.mend him very friendly and had lots of insight in our selections
I bought 3 lights so they offered a package deal. Rang me up, the price was charged $200 more on my credit card than what was agreed to. We sorted it out and everything was ordered. Upon installation, the installer had no ladder, no specs on my home that I left, and was missing half the parts. This was November, no resolution or attempt. I had to call ever day just to get someone to do something.
The prices are amazing customer service excellent knowledgeable salespeople that just doesnt tell you what you want to hear but offer affordable alternative
Helpful, honest, great selection. If you need guidance go here.
Wonderful place to get your ceiling fans and lighting. The staff is very knowledgeable. I highly recommend them. And their installers are great they really know what their doing.
I been at a lot of lighting stores and I highly recommend the store for allyour lighting needs.The Lighting Store is the place to go for your lights and fansLighting Outlet has a huge showroom with an amazing selection of lights! I found some really unique and one of a kind items. If you are looking for lighting fixtures, lamps, or ceiling fans you have to check this place out...The staff are very friendly and really know there merchandise to help me in any way for me lighting needs.Next time you need lights go to the Lighting Outlet at 13121 W Sunrise Blvd, Sunrise, FL 33323
I came into the store unsure of what I wanted. I was super overwhelmed from so many options. I was fortunate enough to have Michael B., Help me get exactly what I was looking for! He was patient, asked me all the right questions and helped until the very end make my lighting dreams come true!! I am super excited about my new light Fixtures and Very happy to have gotten the RIGHT help!
Fabian was awesome, he helped my wife and I find exactly what we needed. Amazing selection and their prices were less than internet sellers. To top off, Sandy was able to get us the light shipped in just 2 days. Courteous and Professional!!!Thank you Both
Wonderful experience from beginning to end!!! Great customer service. Carlos helped direct me to the perfect fixture for over my kitchen table and I couldnt be happier!!!! Purchased and installed the same day!!!! Great selection at great prices. Couldnt be happier.
Amazing selection!!
Have shopped here for 20 years, and recently bought a lighting fixture and a fan. I spent over $1,000 on these 2 items, and the salesman Gus was great. However, when an additional item I bought was not delivered when it should have been, I was given a bit of attitude by a woman on the phone. When I told her I double checked to see if the item would be delivered by a certain date, she claimed no responsibility. They could have had the item shipped quickly, but told me it would cost too much. Eventually, they gave me the parts from other boxes in stock...but the rods were slightly discolored This was not appreciated. Not sure I will be a customer in future purely because of the lack of customer service I received.
Well I came in and I meet a man named Carlos :)He was very nice and knew all the answers to my questions, he was very polite and made me a laugh. I never had such a great experience at a lighting store in my life like that. Also he gave me a very big discount also he installed my chandelier for a very good price if you need some one to install your light ask for Carlos he definitely knows what hes doing !
Wow wow wow - I am super impressed with the quality of the merchandise at the lighting outlet . there were so many options to choose from I was blown away !! I would also like to comment on the excellent service I received during my visit .Artie Spolter was very knowledgeable and directed me in the right direction . I was treated with respect and got tons of personalized assistance. Would highly recommend the lighting outlet for all your lighting needs !!!
The selection was great. Service is very professional. We would recommend this store to anyone with lighting needs.
The old man is completely rude and he is also the owner of the store. His name is ARTHUR SPOLTER. Everything is overpriced and when we said thank you to leave the store he said: “go to Home Depot to find cheap things “. I have never had that bad experience in any other store before.
Arther and Sandy Spolter know their products. Went in for a Ceiling fan and was blown away by the selection and service. The only problem was I couldnt make a decision with all the amazing selections. Thats where Arther and Sandy come in, knowledgeable with amazing thoughts for our small home project. He lighting outlet should be highly recommended.
I love going to the Lighting Outlet . It is a beautiful store with excellent, friend and knowledgeable staff, wonderful selection and prices. I have been going for years and get all my lighting goods and services from there. I get my lights quickly and with no hassle. I would recommend this store very highly to anyone wanting quality lighting products in a pleasant atmosphere with excellent prices.
They have a huge quantity of lighting options. There are different price and quality levels.
This place is awesome...a huge showroom with an amazing selection of lights! I found some really unique and one of a kind items. If you are looking for lighting fixtures, lamps, or ceiling fans you have to check this place out...
I purchased my first home back in 2015 & with the love and guidance from Sandy (the owner) I have been able to decorate w/my dream lighting. I really appreciate her and her team. Btw their selection is the best I have seen throughout S. FL. I really recommend you take the time to visit their store. You will find what your looking for, I guarantee that!
I have been searching for ceiling chandeliers for my bedroom and dining area for quite some time. I have been to many different stores till I finally stopped by the lighting outlet at sawgrass and found exactly what I have been searching for with the help of the owner Arthur. Not only does he have a great selection but the prices are just right. At first it can be intimadating because there is just so much inventory, but trust me Arthur will not gear you wrong.. fantastic customer service! Lighting outlet just gained a loyal customer!!!
My experience at The Lighting Outlet was amazing, quick and they have excellent costumer service. They always keep checking up if u need help or even advice on what you looking for. There prices are better than any other lighting outlet I know in Miami. And Fabian did my installation it came out perfect and he did it quick and very good job on it.
The place is very overcrowded with merchandise to start with making it nearly impossible to find what you want. My first encounter was with a sales person Gus who was extremely knowledgeable, nice and helpful which prompted me to go back. However my next visit Gus was not available and I had the misfortune of dealing with Art the most rude and obnoxious sales person I have ever come across ! Horrendous customer service ! I walked out and have no intention of ever shopping there again.
We were thrilled with the service and selection at the Lighting Outlet. The salespeople, Artie and Gus were extremely knowledgable and helped us find the perfect fixtures for our condo at reasonable prices. I would definitely recommend shopping at The Lighting Outlet . We are very satisfied customers.
These guys are so funny and helpful! I had to go back and forth and even do a return and they were super nice about it all and patient. Carlos and I bonded and even made inside jokes by the end of my purchase. They worked with me on pricing as well. I highly suggest coming here. They can even order things if you dont see what you like in store.
Some nice stuff in this place. We visited on January 2nd but the salesman was not in good mood
Went to buy a.lamp. prices are in the upper endThe quality of the products offered was good
Staff was very attentive and helpful, best lighting store in all of South Florida. Awesome looking light store and inventory a plenty. Plethora of lights available for any style of person.
Went to return a chain and 3 foot piece of wire. The owner of the store gave me a hard time. Told me that most people would not bother returning it. It was $37. I bet if he found $37 he would not throw it away. I will never go back .He charged me $10 for the 3 foot piece of wire said he could not use it. Talk about BIG SPENDERS........
The worst.! Horrendous customer service accompanied by the fact that it took several months for the lights I ordered to arrive. Every time I’d call to inquire about my order the staff would say theyd call me right back. Never received the follow up calls and would have to hound them for information. Save the aggravation and go elsewhere. Pricing is decent but better values can be found on line without the headaches.
Lots of inventory and the prices were about average for light fixtures. There were some really nice styles. The problem was that it was so disorganized and overcrowded that it almost induced claustrophobia and you had to keep ducking to keep from bonking your head.
This place is dump right as you walk through the door. Dusty and cluttered and prices are no deal. Careful about phoning ahead. I was told they had one thing and when I got there they didnt have it and whats more the man in charge didnt care that he had just wasted my time. This shop can be easily skipped without regret.
Only place that still does lamp repairs in the Sunrise area. Love the place.
These people gave me the run around and made me wait for weeks for item. After it was wrong I had to wait another 3 weeks for the owner to show up and tell me that I cant refund it. Meanwhile the sales person never said it was no worries returns. I wouldnt recommend to do business with these guys. Theyve waisted my time for 3 months
You should take care of the store and the products, is dirty, crowded and look unattended, i even thought it was a pawnshop... and the prices are overrated for offer you can compare at other places, no wonder why its empty.
I love my new lamps thanks.the brilliant customer service I recommend the guy that I install them very punctual and very clean in his work thanks fabian vargas wonderful work !!!! Thumbs up I recommend the store has many varieties of lamps
Wonderful placeable to find lights for my entire housestaff was very helpfulcrowded but great inventory to choose fromi reccomend this store to anyone needing lighting
I ordered a floor lamp and was told it would arrive in a week. I called a week later and was told it would be a few more days and they would call me. When I did not hear from them, I called again and was told it would be a few more days. Then I called again and was told it was on back order and it would be another week . When I asked why no one told me this from the 2nd phone call they said they didnt know. Sandy said she would call me back when I said I wanted to cancel the order, she never did. I called again and was told she wasnt there, and when I asked for a refund they said to take it up with the credit card company. They were extremely rude and had terrible customer service. In these times, one would think that they would be accomodating. I do not recommend this place, there are plenty of other lighting stores around town. GO ELSEWHERE.
Terrible customer service, extremely rude.
This place has a large selection, prices are ok ..maybe few dollars less than other places, and the guy is knowledgeable but comes across a little rude. however..because of the amount of information he gave us, I recommend going there.
Great store. Really good selection and very knowledgeable help.
Great store with awesome lighting, great prices and super sales staff found everything we needed at the best prices .we found this location after searching for lighting for a remodel
I went to see if they had lampshades. The owner was not very nice when I asked if he had more. Also, I thought their prices were way, way up there for stuff you can get at HomeDepot or Lowes or even Ikea.Too overpriced and not very nice people. People that go to the Sawgrass come from all over the USA and the World and this outfit is basically trying to gouge them! Bad move fellows. I will never go back there nor recommend to anybody.
SHOWROOM IS A ABSOLUTE MESS. WAY TO CROWDED!
A very large and current selection of lighting. Management very helpful with the selection process.