Great customer service. The manager was very helpful and the units was cleaned. Safe and secure lots.

Ashley was amazing. I went in to the office to view the unit I was going to rent and she showed me two different options. She was very friendly and informed.

Customer service, customer service, customer service. your counter person was extremely helpful, knowledgeable, positive attitude, extremely pleasant, had the right answer to all my questions. provided great customer service.

This place has a rat/mouse problem. We had a storage unit outside that had rodents making nests with our boxes and we are only storing paperwork and home goods. No food whatsoever. After cleaning and sterilizing everything in our unit we were given a unit indoors. That unit has also had rats make their way in and lay droppings on the tops of all our plastic bins. We now use the thick black plastic with yellow top containers from home depot to make it harder for the rodents to get in, so they just climb on everything making a mess. As soon as we have time, we will be moving to another facility.

Pleasant place. Youre belongings will be okay.

Location, how easy it was to be in and out, security and overall experience.

I am generally not prone to leave reviews, of any kind. I feel that I must make an exception here however.Ashley did an incredible job. Very personal, caring, professional and thorough. Seemless.Exceedingly impressed with the entire operation thus far.Ashley is definitely an asset, hang on to this one.

Ashley at the front desk provided excellent service. I requested a second unit in the vicinity of my first unit at this facility and she obliged. Very friendly and welcoming atmosphere. The facility is kept clean and well maintained.

Everything was easy. The staff was super friendly and took the time to show me a couple of units. After that I was able to do everything online or over the phone. Clean and efficient!

I had a great experience. Reserving and paying for my storage unit on line.In stopping by the office on my first visit, the young lady that helped me was very friendly and extremely helpful.

Outstanding Customer Service and Storage Experience!!!You can’t go wrong with your storage needs at Cube Smart at 3495 Lawrenceville Suwanee Road. I have been here for about a year now. I hated the other place we stored but have been completely satisfied here. The prices are very reasonable and the staff is always friendly.Drew Townsend the Manager is always happy to see you and remembers you by name. How can you beat that?!?If you need to store your belongings somewhere, I highly recommend Cube Smart Storage on Lawrenceville Suwanee Rd.And believe me. I’m very hard to pleaseDavid S.

Excellent place, well maintained and clean. Joe went above and beyond to help us set up. It took 10 mins to get a place set up! Very happy with the overall experience.

Very smooth and easy mov in process. Excellent customer service, the manager went far and beyond my expectations. I recommend this storage location.

It was easy to start and easy to stop

Your office staff was amazing. She is so nice and I feel like Ive known her forever.

Friendly informative property manager. Clean storage unit and ready to use.

Great... Very organized sanitary.. wonderful customer service...A+ rating A+ establiahment

I almost lost my property because CUBESMART never sent me a reminder I had so much going on in this climate and completely forgot!! The first time in 3 years and not ONE CALL from CUBESMART. I was so angry I have been loyal to this storge. I took my property out of there at once. The prices continue to go up with no notice no loyalty rewards. I dont trust them with my property PERIOD.

Great communication. Easy to move in and out

Rented a unit for my business for 8 yrs. We left Cubesmart for another storage facility with rates that won’t increase every six months. CubeSmart was great for the time we were there. Thanks

Both Diana and Paul are very friendly, helpful, and a pleasure to work with. We have used this facility multiple times over the last few years, and each time we had a very positive experience. The climate controlled areas are always very clean and well maintained, as are all the grounds. Weve rented both 10x10 and 10x20 climate controlled spaces. There have always been dollies available when weve needed them. This is a very safe location, and I cant say enough about how grateful we are to know we have this particular CubeSmart available to us when needed. We highly recommend this location of CubeSmart.

Debbie and Reggie are the best part of my day. They have the answers to EVERY single question. They work in sync of one another. If I discuss my bill or the unit with one in absence of the other there is always a great turn over of information. Ive rented with Cubesmart for years and it is absolutely by far the best service our company has experienced. Love these guys!!

Great service. Helped us pick out the perfect fit for us while we move. Took the stress out of our moving! Thank you!

Ashley was great. Very helpful and friendly.

I had Great experience with Ms.Jessica sears at this location. She made me feel like I am at my house. Very nice attitude and great customer service.

THIS STORAGE IS FANTASTIC!! I HAVE USED THIS FACILITY FOR YEARS. VERY CLEAN AND TOP NOTCH. CUSTOMER SERVICE IS GREAT. DIANE IS THE BEST!. I WILL USE THEM WHENEVER I NEED A STORAGE SPACE.

To whom it may concern...just to let you know, as if you didnt, this CubeSmart location is the very best because of many different reasons, but just to name a few...the people!!! Diana and Paul are awesome, organized, and very helpful. The location is safe, which is a major plus. Last, but not least, we get encouraged whenever we stop in to pay or say Hey. Double Dianas pay and give Paul his own store...Glory to God.

I had a great experience using CubeSmart. The staff was very polite n generous. I have used them in the past about 4years ago and had an Awesome experience with them. In which made me go back to them. Thank you guys n keep up the Outstanding customer service

🚨Dont RENT HERE RAT INFESTATION 🚨 and management doesnt care !! I have video & pics too!! 5/26/2020 til present THEY REFUSE 2 NOTIFY ANY OTHER RENTERS EITHER BEWARE PLEASE !!!!

Exceptional prices and a friendly staff that go the extra mile. We all know that moving isnt fun, especially from another state. When trying to juggle the purchase of a new home, starting a new job, and being separated from my family, I also needed to find a storage space. Drew, a manager at CubeSmart in Suwanee, did a great job following up to help me find a storage unit at a fabulous price. He even stayed after closing as I was battling my way through I-85 Northbound traffic from Midtown. Even though his day had technically ended, he was warm, friendly, and didnt make me feel rushed. He took the time to explain the gate, personally show me to my storage unit, and patiently waited while I read the lease agreement. (yes, Im one of those people) Major Kudos to Drew and CubeSmart for making this a great experience.

Prices are always changing. They advertise a much lower rate and will not adjust your rate to match what they advertise. This place was much better when Jocelyn was there. Area Manager will not return your calls, corporate call center does nothing to assist either. Very, very poor customer service.

I called Cube Smart and talked with Paul Beam. He was very helpful in making my reservation. When I went in to sign the lease he was extremely helpful with supplies we might need for our move and made all of the family feel really good about the experience. Pat Barron

Convenient location but they are pricier that they should be.

Ashley the manager was great to work with.

The two ladies in the office (forgot their names) were both very personable, knowledgeable, and helpful with any questions I asked. I felt very good about storing my belongings here.

Great storage facility with a lovely lady providing the customer service. This is my 2nd time coming back here. Great climate controlled unit with high ceilings, good price and Diana is wonderful. I remembered her from a few years before and is very informative, thorough and a great personality.

Awesome customer services. Paul and Diane are the best. They go beyond to meet your expectations. We would recommend this location because of management and also because of location. Great team work.

Drew is excellent at customer service. I moved from my dorm and he was extremely accommodating. He walked with me in the hot Ga heat to help me find a unit.

Same price as others, no real savings over competition. Secure. Customer service so so. Nothing to write home about.Serviceable storage at average or slightly higher price.

After my business with CubeSmart I felt relieved and comforted. Such a great staff that caters to their customers. Special thanks to Drew for great customer service!!!

Jessica was very helpful, showing me different size units. Location is clean and well lighted.

Friendly storage service. Was surprised to see anyone, even after the office closing hour. Drew was very helpful and did not rush us as we were moving items. He even helped out loading my car.

Jocelyn Hallenbeck is GREAT! She was a joy to meet, provided excellent customer service and has a terrific personality. I am so happy I chose this location.

A definite WOW experience. This is the place to give your beloved storable artifacts a nice home or just to setup your own getaway man cave ! 1st class TLC with all of the comforts of home. Great people to work with...

Wilma is wonderful!! So helpful and thoughtful to an inexperienced renter. Her bright smile and cheerful demeanor made me a happy customer!!

I am elated to have the opportunity to express to all that are reading this review, that the CubeSmart located on Lawrenceville-Suwanee Rd.in Suwanee, GA, is not your ordinary storage facility. The managers, both Diana & Paul, go above and beyond their job responsibilities to assist their customers with their storage needs. When you enter this store, you are not simply provided with a list of the available storage units, sizes & prices; rather you are greeted by people who in their deepest sincerity truly care about informing you of every possibility that will ease, what for many people can be a very difficult and stressful experience.They provide you with all of the essential information that is needed to ensure that you make the right decisions in order to optimize your individual situation.When I entered this storage facility, I was greeted with warmth like an extended family; people who genuinely cared about servicing me to their utmost ability to take care of all of my concerns. Diana & Paul are two of the most amazing people that I have conducted business with. Oh, and lastly one of the greatest benefits of this store is that you can have FREE use of their truck for a generous mileage amount to move your belongings. This perk alone was one of the biggest godsends in helping my family out at a very difficult time. Thank you so much for all of your help! I will send everyone I know in this area who needs a storage facility to this specific location. Kudos to you guys!

Ive been working with Jessica for a while now. She is very personable and understanding. Ask to speak to her when you need a storage unit.

Friendly and cheerful staff. The facility is always clean. What more could you possibly ask for?

Drew is awesome! He gave us cold water on a hot day and he is very nice :)

Great place to store just about anything. Awesome to work with and great prices!

The manager was very kind and explained all the details.very pleasant experience.

I would highly recommend CubeSmart in Suwanee. They handled my move with love and care.

Cubesmart is the best. They were so nice and professional they had the exact unit I needed the whole process was smooth and easy. I am a returning customer and will keep coming back to cubesmart whenever I need storage.

Jess at Cubesmart on Lawrenceville suwanee rd is the absolute most helpful, friendly girl I’ve had help me at any of the branches.. absolute exceptional storage facility & staff 👍👍👍

Awesome check in process. Jessica is wonderful!

Closeness of location to previous home in Georgia.

The unit was super dirty rat poison dust everywhere and rat droppings, in my opinion not a safe place to rent

I have 2 other units in a different part of town in Lawrenceville.. so I have room to talk when I say this Cubesmart facility is top notch. The customer care and service you get is second to none.. I love The staff and I was almost sorry to report I will be vacating the unit this month. If i ever need to store anything ever again you better believe this is where i will store it. Keep up the wonderful work you really are two of the nicest people I have encountered during this difficult and trying transition in my life and i will always remember you. Muah!

The staff here are very kind and professional. I truly feel a sense of partnership in renting here. Thank you!

Great customer service and clean facility.

Should be more restrooms. Place is huge.

Drew was very helpful and knowledgeable when helping me with my unit

Jessica and Drew did an “OUTSTANDING “ job and definitely deserve a RAISE!!!

Drew was a great help! Highly recommend!

Dianna the Manager is incredible. She is courteous, professional, and genuinely helpful.

That staff are always friendly and helpful.

Excellent customer service really enjoy doing business at this location. Could not ask for a better place to have my property.

Clean, well managed. Wilma was outstanding!

Great experience!! Faculty are amazing

The absolute best service.

They are very helpfull and friendly.

Drew is great manager.

Jessica, was very nice a helpful

Very good service

Loved the experience - Thanks

They dont allow you to throw anything away on the property no matter how small.

Wilma did great!

Jessica is awesome!

Friendly service.

Prices get jacked up constantly

Excellent service!

Great folks!

Frindly people

I use them