I booked an appointment at sycamore dodge when all the other dealers in the area were at least 2 or 3 weeks out. They got me in within a day. I was in to have an aftermarket trailer brake controller looked at. They diagnosed it and figured out the wiring harness I bought came wired incorrectly. Fixed the problem and I’m a happy camper. I highly recommend!
Drove around an hour to this dealership to buy a Jeep Grand Cherokee. They were one of the few dealerships that had the make and model in stock. I called to ask if the GC had a deposit and if it was on the lot. The man over the phone assured me it was there. He even went above and beyond took photos and sent them via text message. I walked in and was greeted promptly by their sales person Shane. I told th Shane I didn’t want to test drive the GC I had already driven many. I did not receive any pushback which I greatly appreciate. I was very straightforward with them no sales games or tactics. They manager and sales person we friendly and listened to my needs. Out of all the cars I have purchased this has been by far the best experience and will be returning to buy cars from their auto group.I am now an owner of a beautifulJeep Grand Cherokee. Thank you Sycamore Chrysler Dodge Jeep Ram!
The salesman Jacob pezzuto was very helpful in my purchase of my honda civic. i could not ask for a better salesman to help me out. he went through everything thoroughly and explained everything really well. He will definitely see me again soon!! Thank you so much Jacob!!!
Walked in on a Saturday morning knowing exactly what I wanted. Frank approached us and offered his assistance. No high pressure sales tactics or gimmicks, which was nice. Very kind, patient, and willing to work with us to get the car we wanted for the deal that we loved! Everyone else behind the scenes finalized everything very quickly and easily so, before we knew it, we were headed to dinner in our brand new Jeep! We loved the experience so much, we sent a close friend over to buy a Volvo two days later! Thank you, and we will be seeing you for our vehicle needs in the future!
Rich helped me, super helpful, super friendly. Would definitely go again for his help. Thank you so much again!
Jacob was very friendly and helpful! 10/10 would definitely go back again!
I cannot say enough about how great of an experience this dealership was - Alberto was an amazing salesman who helped me buy my first car with no existing credit! CJ got me the best price to fit into my budget so I could drive off the lot that day. Jose explained all the paperwork so well. If you are looking for a car - GO HERE! They actually care about you and do their best to get keys in your hand.
I came in to look for a new car and i was helped byalberto. He helped me find the right car and the right pricei was looking for. The process was quick and easy and iwas out in no time and i recommend anyone getting acar to shop at sycamore chrysler dodge jeep ram
Had an issue with the service center. I had an appointment to have a recall issue serviced. A few day earlier my check engine light came on. I went to Oreillys and checked the code. I told the service tech the code when he called to make an appointment for my recall issue. I asked him to check if it was covered under my lifetime service contract. They called me the next day and said it was the catalytic converter and it was not covered by was service contract. They wanted $1855 to replace the converter. About 3 times what it should cost. I told them I was declining the service, I was then told i needed to service my 4x4. I had that service done 2 months ago. I was also told I would be charged $70 for scanning the vehicle. I had already scanned the vehicle and just wanted to know if the issue was covered by was service contract. Beware of their service department.
Alberto and Manny were awesome. I was able to trade in my old car( for $200) less than I owed and they got me a great rate that was 10 percent lower than my old loan.They listened to what I wanted. I got the vehicle I wanted. I didnt feel pressured or uncomfortable. I would definitely recommend them.
I have never had such a good experience like I have with Dodge service department. They are all amazing always friendly and helpful. All the guys there in the service department have the best customer service ever . I can’t tell you how great they are .
SCREAM!!! I got a fantastic deal!! Of course everyone Loves a Tacoma...but it was time to trade her in. Shaheen was not only an outstanding salesman, but the entire staff was phenomenal. CJ went above and beyond to get me the BEST deal and after hours! I couldnt believe they did that for me!!! So I got Great financing, thanks Jose! A great APR!!!! And 2 years of warranty!!!! Im walking on Sunshine over here and I think I like it!!! Thank you Sycamore Dodge!!!!
What an amazing experience. I cannot believe car buying can be so stress free and easy. Sycamore Dodge Chrysler Jeep Ram was the first place we visited so we thought we had to shop around. MISTAKE, everything was exactly as presented, no hassles and exciting like buying a truck should be!
We went to look at purchasing a truck for our daughter who will be driving here soon. We have purchased many vehicles over the years from here and have always had great service. We spoke with Paul and he was wonderful to speak to and deal with. Paul is truly amazing and they are lucky to have him at the dealership!
Amazing! Great place! I traded a truck I recently bought and the salesman so very knowledgeable and helpful with my situation. Alberto Cortes was awesome and I would recommend him to anyone!
This is the second Jeep Grand Cherokee I’ve leased through Sycamore Jeep. Frank Devine did an amazing job of helping me find the exact model and accessories I was looking for. Kept me informed throughout the whole process. Paul M. the manager was straightforward and not pushy. He explained everything really well. Very happy I went back to this dealer.
Recently bought a new Jeep and I couldn’t be happier! I was provided with such a great experience with an extremely professional and knowledgeable staff. Thank you Alberto Cortes and Chad Hooten for helping me through the process!Highly recommend visiting Sycamore Dodge!
My boyfriend got a Jeep Cherokee from there and it’s a great fit for us! Thank you so much Alberto for helping and doing everything you could to get us into our second car! I highly recommend going there and speaking with Alberto! Great service!
It was amazing working with Alberto! An honest guy who knew his stuff about him! I made my shopping experience very good! He knows a lot about cars and he helped me a lot to choose my car
Great experience, terrific customer service, extremely knowledgeable and personable. My family has been buying cars from Mike Stefanik for over 15 years. I have purchased both of my cars from him and can’t say enough about the experience, even traveled over an hour to buy from him after he left my dealership. He goes above and beyond for his clients. Definitely go visit him at sycamore Chrysler dodge, if you are in the market for a car.
Terrible experience.Salesman and myself agreed on a price before tax, title doc fees. Upon sitting down with the finance manager the paperwork has the vehicle listed $399 more than agreed when I ask about this I was told it was for processing the loan and filing all the paperwork and it is added to the vehicle because there is no line with the other fee to add it to. This was my first New car buying experience and I took them at thier word.Looking into this later that line is complete BS. Illinois has a cap on Doc fees which I was charged for on top of the extra $399. It was a blatant and bold attempt to break the law by hiding extra charges in the contract.Then they got the Vin # wrong on all the paperwork. Honest mistake on thier part. Honest mistake that was rectified by forcing me to drive there to fix it. I live a hour away.With the new contract I called out the $399. Clearly busted they removed it with no fight. Claiming I misunderstood and it was for the safety inspection they have to preform on all brand new vehicle. Thanks for the gaslight attempt!While I didnt end up having to pay the bogus charge how many people have they hoodwinked before me with this clearly practiced and thought out con?
Working with Mike Stefanik at Sycamore Dodge has been great. We purchased a truck with him. He always has a smile on his face, answered all of our questions and went out of his way to make sure what service was being down on the truck was needed. It is nice to know the Sales person is looking out for you. We will be back to do busy with Mike and the team at Sycamore Dodge. Keep up the great work!!
After putting a deposit down on an SUV in Des Plaines, My experience was so terrible I walked out, drove back to DeKalb and regrouped.Then I found my SUV at Sycamore Dodge, Chrysler Jeep and was thrilled when Alberto and Jake both helped me make the transaction work. Fair, honest, kind. My experience was so stress-free. The SUV was ready when I got there. Great price, great rate, great trade-in offer, immaculate vehicle, so accommodating! Thank you Alberto and Jake! I love my new SUV!!
Amazing experience buying a car here! Made it extremely easy. Paul and Braydon were awesome! 10/10 recommend
Jake helped me find my perfect truck. He is extremely knowledgable about trucks and the pros and cons from his own inventory compared to competitors. He was honest and upfront about how much things would cost and what benefits I can get. He helped me work out my budget to make things work financially. He doesn’t just sell cars but consults with you to make sure you can afford your wants with very little stress.
I enjoyed my time at the Sycamore Dealership. The Jeep Gladiator is the truck to go with 100%. Thanks to Alberto Cortes and the wonderful customer service he has provided for me and my family we got our dream car. I invite everyone to come visit this establishment for all their car needs.
Great service guys! They are up front and genuine in their dealings with me.
I was in need of a new vehicle after getting into a car accident and came all the way to Sycamore from Peoria to look at a new Ram truck. Alberto Cortes and C.J. Hooten were amazing. They let me test drive a few trucks and walked me through the whole process and even got me a really great deal with a great warranty. They got me back on the road that same day with an amazing new vehicle! Couldn’t have asked for a better experience. If you are looking for a new vehicle just ask for Alberto, he will get you exactly what you need.
My daughter and I bought a pick up truck. We drove 4 hours to purchase it at the sycamore Chrysler dealership. The service was excellent, the person who helped us was Alberto Cortes. He was very nice and attentive I highly recommend buying at this dealership.
Rich was great, got my car in quickly for service and out before I thought it would be done.
Awesome experience!! Had some service done and my vehicle is perfect now. Had help from George, he was very professional and had a great attitude. I recommend them 100%.
Sales guy wouldnt negotiate a price comparable to similar car I showed him on my phone. So I told him I was going to look at the other car even though it was an hour away. He called me 30 minutes later and said He would sell the car he had for the price of the car listed. It shouldnt be so hard to negotiate a deal.
Generous with used car values.
Worked with Mike Stefanik for years. We have purchased 5 cars with him. Extremely helpful and knowledgeable. Always gave us options and suggestions on how to work with our budget. Highly recommend working with him.
I had a great experiance with Miguel Camaro. I enjoyed shopping for my vehicle and he was fun to work with.
Alberto was awesome to work with! Honest guy who knew his stuff! Made my buying experience go very well!
If you need a Dodge Chrysler Jeep or most importantly, the Motortrend truck of the year, you have to come here and see Michael Stefanik. Only bad part about this whole experience was he was a Red Wings fan. 5/5 stars. I will always be buying my future vehicles from this respectful, professional, short, caring, and balding man.
Highly recommend this place, if you or a friend looking to buy a car or truck not go farther this is the right place, go here in ask for Alberto Cortes this is the man who take his time and answer all you question, we are super happy with our new vehicle, thank you Alberto for helping us in all purchase process, honesty, integrity and great comunicación
Mike Stefanik and Darin Stout were amazingly helpful with getting my family into our new car. This is by far the best purchase with DSAG/ Brian Bemis we have had to date! Mike helped make the buying process q breeze and Darin explained everything thoroughly during the finance process. I came out knowing new things with a better deal than I could have imagined.Thank you guys!
Great service and great atmosphere with Alberto Cortes! He always goes the extra mile and gets you what you need! I will always come back to buy cars from him!
Alberto and CJ are the best ever. Couldnt even to begin to tell you on how helpful these gentleman are. Very professional they went out of there way to put us in a car today. Never felt more like a valued customer. Alberto is the man
We stopped in looking at a Jeep Liberty and Mike had all the answers to our questions and made us feel comfortable. It was a nice and easy experience!
Alberto Cortez was very helpful, he was able to answer all of my questions and help me find the car I wanted without any hassle. Would definitely recommend him to my friends.
Cass was an amazing person at first, she’s just trying to make her next sale, and if something doesn’t go your way she wants nothing to do with you.
!!! Smoothest large purchase yet!!!! Cassie made my transition from old reliable to new and improved so easy ! If your looking to be taken care of Cassie can help with all your specific needy (must have the latest accessories for a reasonable price) needs. No pressure into a gimicky upsells either .
It was a great experience going to Sycamore Chrysler and finding the car I’ve wanted for a while now. My 2020 Chrysler 300, thanks to Alberto Cortez and everyone there, very helpful and nice people.
I own a concrete company and have bought many company vehicles from Paul and he has always taken great care of us even after the sale
Very good experience, staff was great, especially Amy Workman. She made buying a new truck an enjoyable experience. This is our second vehicle that we have bought from there, and will DEFINITELY be returning for our next new ones. Thanks Amy and the rest for your hard work.
The sales team where super professional and super nice!! Especially Alberto Cortes & c.j. Hooten made my experience super smooth and calm!! Can’t thank them enough.
Juat purchased a used Challenger from Cass...great service and friendly...would highly recommend her to anyone!!
Great service, such friendly people. Alberto Cortes & C.J. Hooten were so easy to work with, made the experience smooth and fast. Will definitely be back if Im looking for a car.
Ill start this five-star review by saying this is absolutely not about my 2018 Jeep Compass. I would highly recommend anybody looking at a Jeep Compass to buy any other vehicle. Ive had nothing but issues with mine and it has less than 40,000 MI and I bought it less than 4 months ago.With that said, I walked into Brian Bemis Jeep today very hot about the continued issues with my jeep. I did not buy it at this dealership, in fact I had never even stepped foot in this place. After illustrating my frustration to the service department and one of the sales people, Paul McSkimming, the GM of sales promptly dropped literally everything to take care of my issues. I believe he was in the middle of a few things to be honest, but he took care of me like gold. Not only did he accompany me to the service department, he went on a ride in my vehicle so that he knew exactly what was wrong with the car. He walked me through everything with service and all the steps I will be needing to take to get my car fixed by Jeep corporate. Ill also give a special mention to Alex in the service department, he knew I was frustrated and he was also very busy, and he kept his cool even when I didnt. This is a much better experience than what I had at Ken Nelson Auto in Dixon, where I bought the car. I wont be bringing my Jeep in for service anywhere else but here. I just wish I could give Paul more business when I buy my next car. Unfortunately I will likely never buy any Mopar product again. However, for Paul to turn such a bad car experience into a five-star rating is beyond impressive!
After finally getting the situation figured out, I’m leaving a review with my experience here. On December 31st, 2020 I came into the dealership to test drive a used Ram Rebel I had found online.Now this is not the part of my visit that I’m upset with. The salesman Jerry was very nice, knowledgeable on the truck, and just overall an awesome Salesman. The sales manager, Cj, was also very kind and helpful through the purchase of my truck.After the test drive I decided to purchase the truck which I financed. This is where my problems started. When we sat down to sign the paperwork I was already feeling guilty for being there late on a Friday, let alone New Years Eve. I will admit part my fault. When we sat down, the finance person (forgot his name) told me they were giving me an additional warranty on the truck. My girlfriend asked what I had to pay for it, and the finance person told us it cost nothing extra and that they were giving it to us. I was ecstatic about the deal and we continued.Fast forward 2 weeks when the loan amount came through to my phone. I noticed the amount was a lot higher than expected. When I went back to look through the paperwork is when I saw they didn’t give me the extended warranty. They charged me $4000 for this.Now the biggest joke to me is that Mopar offers the same exact warranty, for half the price.That day I called and spoke to the finance manager, Jose. I asked for a return and he said he would get it to me. I thought that was it. 2 more weeks go by and I get nothing. I call the dealership multiple times but Jose is never in. He’s at the other dealership. Finally I get a return call and Jose tells me that he filed the return and he did not know how I would get the return back, but assured me I would get it. Another week goes by and still nothing. I called the dealership 4 days in a row and never get to speak to him, leaving messages with others to call me. I contact the dealership through Facebook and I get a call back from the sales manager, Cj, the next day. He apologizes for the issues and tells me he will email me the confirmation. I get the confirmation and see it is dated for that day, February 5th. Meaning that Jose never even started the return process. I also get told I will have to eat the $50 return charge. So I got a return of $3950.Finally on February 15th I got the credit back to my account. 2.5 months later. So in the end I have to eat the $50 for the return, along with pay the interest on the loan for the extra $4k that was tacked on. It’s a shame that such a good experience turned into one of THE WORST I have ever had with a dealership. It just goes to show, all dealerships are the same.
Excellent customer service guaranteed on repairs and vehicle maintenance if you have any questions jalsha concerns they can definitely handle your problem
This dealership is one of the only ones out that that is not pushy. They take the time to listen to your needs, they dont try and add on any hidden fees or costs, and Jake Pezzuto is a wonderful consultant that cares about his customers.
Just purchased a new 2020 Jeep Gladiator from Sycamore Jeep. Fantastic experience with CJ, Frank and the team at the dealership. I would highly recommend checking them out if you are shopping for a new Jeep. Great job guys, Thanks so much!
Mike S. Was very good at accommodating to my needs. Would definelty buy from again.
Alberto cortez did a wonderful job helping me and my wife out on purchasing a nice toyota camry. thanks again and would highly recommend him to the public.
I was there a few weeks ago and i was looking for a truck . When I arrived to the sycamore Chrysler dealership Alberto cortes was the person who helped me. He was very nice and the good thing was that he spoke Spanish and he explained everything to me.
I had a great experience working with Alberto Cortes from Sycamore Dodge, I was not pressured by Alberto and drove off with the truck I wanted at a great price. Ask for Alberto he will treat you right
Great service and a great atmosphere, and great sales people that go the extra mile!!
I was looking at different makes and models, Mike Stefnaik came and answered all my questions. He was very knowledgeable !
Went in to Purchase after looking for last month.Friendly, helpful sales folks.Found a couple of minor Manufacture defects that I will have addressed.Defects were les than what I found on the new Tesla 3 and Y I had tested.Last Jeep lasted 27 years and just under 250,000 miles.
Excellent team! Had a terrific experience buying a new van and trading in my old one. Frank the sales guy was awesome. Courteous. Honest. Real professional. Briana did a great job communicating over email. I would gladly drive out to their dealership again for future purchases, even though not convenient for me from schaumburg. Great job, Team Sycamore!
I was very satisfied with the experience that I had. Everyone was super helpful and nice. The moment I walked in I already knew which car I wanted so it saved a lot of time. The vehicle I got is very well kept and very clean. I am impressed and will be a customer for years to come thank you!
My truck broke down and the closest Ram dealer was Sycamore Dodge. They were great, super helpful and very nice. I had a great experience there even though I was a first time customer and did not purchase my vehicle there. Super impressed with the staff at this dealership!Update - 5 days after I picked up truck the same issue occurred due to the EGR not being replaced (had a known issue, was a published recall) -Nice people but should have definitely known better
Eric embodies phenomenal customer service! After test driving the vehicle I was interested in, he went above and beyond to assure my mom and I had answers to any and all questions. He listened to my needs and was very patient throughout the process. I am extremely happy with my Grand Cherokee purchase and would highly recommend this dealership. Great experience from start to finish.
Very good car buying experience. Took my son there to buy his first car. Drove an hour and a half each way but worth it. Everyone was very nice and the negotiate was painless and quick. Would definitely recommend this dealership
Vanessa Mendoza helped me through my entire car process. I’m not a fan of dealerships due to prior experiences. I’m so thankful I decided to buy a car from them. I recommend Vanessa, she will make you feel comfortable through the entire process. Thank you for my new 2019 Jeep!
In all of the 17 years I have owned a vehicle, these guys went out of their way to ensure I got the best deal possible on a vehicle. Ricky was very honest throughout the entire process! Not only would I recommend this dealership, but I will be returning for next my vehicle. Thank you Sycamore!!
My husband and I worked with Eric to buy a new car. It was such a great experience. He did a fantastic job working with us and our budget. We really feel like we got the best deal around. I would not hesitate to go back again.
Great service. Friendly staff !!!
This team was amazing today! Start to finish they made buying a vehicle smooth and simple. Big thanks to Briana and Tamara for putting our deal together. Love our new ride!
They have a good selection, but when you go there be prepared for a long wait.
What else can i say beside jerry got it done. go ask him what he can get done for you!
Has to be the WORST Dealership i ever visited and then back out of selling me the vehicle. tell me they are not interested in selling me a Truck because i did not do the deal the same day had the deal in Black and White called back on Monday to go buy the truck was told the Deal was no longer any good That The Gen. Manager did,nt want sell me the Vehicle . GOOD LUCK ON STAYING IN BUSINESS DOING IT LIKE THAT. Oh by the way will steer anyone away from there had to click 1 star they get 0
I was very happy with how my recent situation was handled by Alex. Unfortunately, this dealership has developed a poor reputation over the years so I have been reluctant to do business here. I have now had my Jeep serviced here for over 1yr & have been very happy with the service & every interaction Ive had so far. I think they are making a genuine attempt to turn things around & change how the community views them. They have earned my trust & Im hoping only positive things will continue.
I recently bought a car here. I was helped by a woman named Cece. She was so kind and professional. She made sure that I received the best customer service. She was very straight forward, and honest, also helped me get a great deal on the vehicle I was looking for. The rest of the staff was nice as well. I strongly recommend Cece if your ever looking to buy a vehicle from this place. Thank you Cece and Brian Bemis Automotive Group for the great experience!
Big Sexy helped me out so much! He made sure I got a big sexy deal and got me into a new car and made the process smooth as silk. Now Im driving down the road Big and Sexy myself!
Staff was very nice and helpful, especially Cece. They have good cars with great prices, no hidden fees tagged on. The atmosphere was inviting. I really enjoyed my visit and experience there, they were very tentative to my needs. Smooth, and easy process. I would highly recommend going to Brain Bemis World Auto and purchasing a vehicle from them.
The car buying experience can be challenging sometimes. My experience at Sycamore Dodge was very easy from start to finish. They worked with our budget to get me the car I wanted and the finance office had us in and out in minutes. Would recommend this dealer to anyone looking for a new or used car.
I never have to worry about hidden charges or getting a sales pitch to do something I didnt ask for.
Good. Salesman not pushy. Offered fair trade in Value.
The salesman, Robert, was helpful and easy to deal with. He spent his time helping me look for what I wanted and answered questions without the usual high pressure interactions I had experienced at many other dealerships. The rest of the staff I dealt with were courteous and professional. The price was reasonable and the no negotiation policy was nice as it removed another stressful aspect of purchasing a car. Overall, the experience was pleasant and I would recommend shopping here.
Best car buying experience ever!! Very knowledgeable and treated me like I was a VIP! Highly recommend them to all my friends and family!
Big sexy was definitely big sexy. Great! Very friendly and helped me get the car I wanted. I would give them 6 stars but thats not a thing.
My husband and I just had the best experience purchasing a new vehicle. Johnny Garner was the most honest and caring salesman we have ever dealt with! He made this process so quick and painless and we will be coming back to him in the future! I highly recommend his service!
My mom & I received the best customer service today at Brian Bemis. Johnny Garner was our salesman that took really great care of us. He made our experience the best we have ever had. I will definitely be back for my next shopping experience with Johnny Garner. Thank You for everything hope to see you again.
I saw the reviews about this dealership and I ran across a review that mentioned how great 5STAR Johnny was, so I had to find out for myself what all the hype was about! Johnny is one of the best car dealers that’s I’ve ever come across in my car shopping history. His work is excellent and he cares about you!! He’s now 6STAR JOHNNY!
Great experience! It was nice to buy a car without the hassle, gimmicks, or tricks. Ask for Moe, he understands what real customer service is and made it a great experience! I greatly appreciate being able to buy a car from someone I can trust! I will definitely be back!
Went in for service on my Ram Truck, 1st impression was great. I have been to other dealerships and this was the only one I didnt sit in a long line waiting to check in my vehicle. Probably a perk of being in a smaller city as compared to the very busy suburbs of Chicago. The service staff is very nice and were always in contact about what was going on. One thing that was very unexpected was that they had washed my truck when I came to pick it up. Never have I had a shop take the extra time and wash my truck. Anyways, very pleased with my experience and will definitely make them my go to for anything from buying vehicles to having them serviced
They were Awesome! We came in with our daughter with questions about her old vehicle, and she left with a new and much better Vehicle! Steve did his thing today! Both Steve did! To see the the smile on my daughter face; Priceless!!!!
Great service for oil change/tire rotation. While I was there they informed me of a computer update which they were able to do while I waited. Video of the technician checking over the vehicle was awesome as he shows you the fluids and other ares of the vehicle that he inspected. Great use of technology as it was sent to my phone while I was waiting!
Worked with Doug Mason to buy my daughter a car. It was quick, easy and painless! They were helpful and courteous of my time. I would recommend them to anyone looking for a quality car. New or used. Very happy to have done business at Brian Bemis! Thanks Doug!
Offered a great deal by Don Smith, who was very helpful in walking me through my first lease. Rob helped me get all the paperwork signed and showed me all the cool features on my new truck! Erik, the finance manager, was very knowledgeable and super friendly. A great team who I would recommend to anyone! 5/5 definitely will go back!
Had an incredible experience at Brian Bemis we bought a car here and had our other car serviced. Our salesperson Maris blew us out of the water and supported us throughout the whole transaction, making it the easiest car buying experience weve had. Maris made us feel so comfortable and helped us make the best decision. Make sure to ask for Maris if you come in!
Best dealership Ive ever been to! Tony in service is always friendly and helpful. Fixed my Jeep extremely fast. I will be a customer of this dealership for a long time. Thank you.
Hi had an amazing experience with this dealer. I got into a car accident a couple of days ago and the next day I went into this shop hoping to quickly find a car and I did. Johnny Garner was my salesman and he was so friendly and talked me through everything. I have never bought a car without my parents before and he made it easy. 10/10 would go here again. I got the Jeep I wanted!!!