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Empire Custom Paint & Body Repair
948 Spencer St, Syracuse, NY 13204, United States
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Empire Custom Paint & Body Repair
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ge
Review №1

I accidentally put a dent in my brand new cargo van. Was really bummed about it. I had empire do paintless dent removal on it and results are great and the price was fair.So happy to have the dent gone! They were nice people as well. Got me in quick and turnaround time was excellent.

Ri
Review №2

Fantastic work! I had custom art work done on my motorcycle tank and fenders. I asked for a color and then requested to get some detail added in. The shop asked a few questions about my taste and they went from there. I could not be happier with the result. Their design and artwork was amazing. What they put together was way better then anything I could have requested. My suggestion is if you want a 1 of a kind great design just give them free reign. I promise you that you will not be disappointed.

Da
Review №3

Great Job !!!! I was looking for a business to do airbrushing on my 34 ford, this was definitely the place.

Mi
Review №4

Brought my car there today. It’s black so EVERYTHING shows. Dave did an amazing job removing several dimples on the fender. They are gone!! Super happy with Empire, I would 100% recommend them.

Ni
Review №5

I had a dent on the top of my black 2016 Indian Scout rear fender....Dave at Empire made it disappear like it was never there...awesome work ...will recommend him all day long.

N
Review №6

Came to Empire for paintless dent repair, 2 door dings on the same panel. Price was very reasonable and staff was great. Cant even tell there was a ding anymore, very satisfied. Highly recommended, finished in 1 day.

Be
Review №7

Had a few dings on a used Dodge Charger I recently purchased that I was looking to get fixed up. They did an absolutely fantastic job and you wouldnt even know that those dings ever existed. Would highly recommend to anyone looking for a dent repair service.

Je
Review №8

Really great place, fixed a dent on my car super quickly and were just all around wonderful. Will absolutely be back.

Je
Review №9

Very polite and professional staff here took out a small dent in the drivers side door not only quickly and cleanly but for an excellent price. Absolutely no complaints with the service and Ill definitely come back in the future as necessary and recommend them to any of my friends.

Ma
Review №10

Outstanding service. Got me an appointment the next day. Office and waiting room were comfortable with complimentary coffee.Service and quality of work were above and beyond, as were their rates.Highly recommended!

Ro
Review №11

This past Saturday I noticed a ding in the driver side fender on my Sorento.It must have happened sometime last Friday.I cursed for a few minutes and then regained my composer. I went on line and looked up paintless dent repairs. EMPIRE STATE HAIL COMPANY popped up. I had not heard of them. I watched a video on what the company does. Very impressive. I stopped by there on Monday afternoon and was Greeted By a gentleman named Dave.He asked was brought me in. Showed him the ding in the fender and he said, we can fix that dent.SUPER ! So I brought him to the back tailgate of the vehicle and showed him a scratch that I missed on the vehicle when I bought it a year ago. Dave took a look and said we can fix that as well. AWESOME ! He said when do you want to bring it in,I said can I drop it of Tueday evening,He said Absolutely. I picked my car up on Wednesday afternoon and my Sorento looks GREAT ! The ding is gone and the scratch is nowhere to be seen.DAVE, THANK YOU FOR A GREAT EXPERIENCE. YOU GUYS ARE TRUE ARTISTS ATEMPIRE STATE HAIL COMPANY.Thank you.SincerelyBob Hoose

Co
Review №12

Professional service that worked with my busy schedule and exceeded my expectations. Highly recommend them.

Ma
Review №13

Great service, done by very professional and qualified staff. I will definitely recommend !

De
Review №14

Great guys to do business with!!

Ka
Review №15

I can’t thank them enough they did an amazing job on my car I would highly recommend them they go above and beyond!!!!

Mi
Review №16

Helpful and friendly

Da
Review №17

Went in to get my headlights re done!! Dave is a really pleasant guy to talk to who seems to know his stuff. Gave me recommendations on what would be better to do when it comes to keeping them nice and shiny. Work was done very nicely all in all. Service guys took care of my car as well. No joy rides, no unnecessary reving the engine on someone else’s car like some other shops do. Into the shop, complete work and parked again. I appreciate that. Only negative part was the lie I was told by the front assistant. She failed to call me when the service was completed. I called around 3 to see where we stand and was told “oh it just came out!” After I arrived I again asked when the job was completed. Again I was told, just came out! I could tell that was a lie because my car was cold. I checked time stamp on my dash cam just out of curiosity and sure enough, car was pulled out of the garage around 12. Assistant must have forgotten to call. Honesty would’ve been appreciated. I absolutely HATE getting lied to. I did bring up the fact that the car was not just pulled out. I had an appointment to get to that I cancelled. Other then that great experience!!

Information
100 Photos
17 Comments
4.9 Rating
  • Address:948 Spencer St, Syracuse, NY 13204, United States
  • Site:http://empirestatehailcompany.com/
  • Phone:+1 315-314-6774
Categories
  • Auto body shop
  • Auto accessories wholesaler
  • Auto dent removal service
  • Auto restoration service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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