Overall we’ve had a lot of good experiences at water street bagel, but it’s been going downhill quickly! The last couple weekends we’ve ordered, the cream cheese is extremely lacking. The uncharge for cream cheese is quite a lot to have basically a dry bagel. I can see the bagel there’s so little cream cheese. It’s a surprise considering they use to put a ton of cream cheese on. The bagels have been stale lately and the sandwiches have been cold when we pick them up immediately after we are told they are ready. Additionally, the online ordering has been quick in the past but lately they’ve been quoting longer times and still not being ready on time.

Pretty darn quick for the amount of orders they get. It was my second time here, and wont be the last! The homemade bagels were delicious and sandwiches were very good. I could tell they were filling a bunch of orders while I was waiting, and was scared it would take forever, but I didnt have to wait very long at all. They are very efficient and the bagels are great!

One of my favorite quick breakfast or lunch stops. The bagels are delicious - my favorite being the rosemary salt, would especially recommend - and every sandwich Ive ordered has been well-prepared, delicious, and ready for pickup exceptionally quickly.

Great bagel. Chewy but with big air bubbles. A breakfast sandwich for $6 is awesome. Not a huge place but a nice street-facing counter for dine in. This is the classic on a sesame seed bagel.

I love ordering bagel sandwiches from here! But is it normal for the middle to always be cold? I always pick up right away and it hasnt been hot the last 2 times and no Chipotle on my western today :-(

Best bagels in town. Granted there really isnt much bagel competition. Service and food are always great.

Absolutely delicious in-house wood fired bagels 🥯 located on Water Street diagonally across the street from the State Tower Building.

Great food and great service! Visiting from out of town and called in an order which was waiting for me when I arrived! Thankful to see people working enthusiastically in this current free money environment!

I love a good bagel and these are some pretty darn good bagels! They were out of some of the bagel flavors when we got there towards the end of their business hours but thats fine because it means theyre making them fresh every day :)

Great bagels and excellent customer service. A breakfast meeting order for 14 people- all different breakfast sandwiches and bagel combos-- and not a single mistake. Everyone loved their breakfast!

Bagels are very good and definitely on par with the bagels from NYC and NJ. Water Street really shines when it comes to their bagel sandwiches. Most bagel places put their effort into the bagel and are satisfied making the rest of the sandwich ingredients “good enough”. Water Street takes it up a notch by putting what seems like equal emphasis on the bagel and the rest of the sandwich. Also, the decor works well and feels high quality. They put some thought into it and its elevated from a standard bagel place but definitely not over the top.

Excellent bagels at a great price. The everything bagel with cream cheese is a classic, but they also have lots of fun flavors of bagels and spreads. Their online ordering is quick and easy, and the bagels were ready for pickup within 20 minutes (despite the website estimating 30-40 minutes).

Great! Easy to order. Not too long of a wait. Excellent bagels! Interesting options.

Quick service. A cornucopia of bagel variety. Delicious coffee. Locally sourced. The ideal local business.

Been here a bunch of times and keep trying to give it a chance. Experience is always the same. Place advertises itself as the “NYC bagel” place. Doesn’t have hashbrowns, takes forever, and very overpriced. Pretty much antithetical to a NYC bagel shop. Every NYC bagel shop I’ve been to has hashbrowns and a breakfast sandwich and small coffee is like $5/6. It took 15 minutes for a toasted bagel and butter and It wasn’t warm. They did remake it right away, without issue, however. That said the bagels are pretty decent and most the staff is friendly. The spicy everything bagel is very good!

The Maple on everything or spicy everything is the perfect combo!

Came here right before work for a quick sandwich and I can say Im genuinely impressed, the English muffin bagel is amazing, and they were quick!

Met some of my buyers here this morning before they had to go into work downtown to go over their criteria. Great service and even better bagels! Cant go wrong with the classic!

Best bagel spot in Syracuse. I spent the last year in New Jersey, and this spot is as good as any bagel shop there. Go around the corner and enjoy your delicious bagel by the huge fountain in the park.

The real deal. Swarming with SU students from downstate on weekend mornings, so you know its good. :)

The New Yorker on Everything! I was skeptical about mustard and eggs...this was amazing. Would order this again and again.

I came across Waterstreet Bagels after following local Syracuse businesses on Instagram. I love the pictures they post of all the loaded bagels, and finally was able to stop by for a late breakfast. I ordered online and was very pleased with how easy it was to order and pay. They gave me an estimated wait time (~15 minutes), but my order was ready way before that (I was still in the car on my way to Waterstreet!) The contactless pick-up process was so quick and easy; we parked on the street, walked in, and our order was bagged and placed on a rack, alphabetized by name. I ordered The Western on a spicy everything bagel, and it was absolutely the best bagel sandwich Ive had in a really long time. My housemate ordered the Classic on a spicy everything bagel, and she shared the same sentiments! Waterstreet Bagels has a fantastic social media presence, and I love the spirit they have. I recommend following them (@waterstreetbagelco). I will definitely be coming back again.

Coffee was top notch, just could have had more of it. Bagels were great in sandwich form and as Arnold Swartznegger says Ill be back !

Wow o wow....So what are you doing today. If I were you I would be heading to Water Street to get a bagel from 👉👉 Water Street Bagel. Everything about this place is exceptional. The staff awesome, the ambiance exceptional, clean, great prices and most of all the bagels. Ahhhhhh they are perfect in my Brooklyn/Queens accent. They are not handicapped accessible 2 steps to get in however they will accomodate you.😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

Great bagels, even better bagel sandwiches! Highly recommend

Went there this morning excellent service and staff!! Food was delicious as well. We will be back!!

Grabbed a quick bite to eat...was quick, inexpensive and bangin...as was the girl who waited on me ... ✌🏾

Delicious bagels, have a great variety along with a bunch of different cream cheese. The staff was very friendly

Probably the best bagel weve ever had, and weve had them from some of the best bagel shops in NY, NJ and PA. Chewy, deep flavor, great selection, ease of ordering and pickup. Place was beautiful inside. No other bagel shop in Syracuse even comes close.

The best bagels you can have when in downtown Syracuse! The Clark is one of my favorite sandwiches. The owner made sure everything was great! One of the best experiences I have had in Syracuse!

I travel to cities all over the U.S.. The best bagel sandwich I’ve had ANYWHERE.

Best bagel I have had in upstate NY. Great bagels, amazing variety for sandwiches, and nice outdoor seating. If you go on a weekend, be ready to wait.

They have really good bagels at a competitive price. Their coffee is a little expensive compared to other places in the area. Made it a habit to stop here every Sunday for the past few weeks and have not been disappointed by any visit. The staff are professional and friendly.

Ordered online after reading the post that they might be too busy to answer phones. Although the sandwiches were quickly ready as well as tasty, only 3 were labeled (and not with anything legible) and two types of bagels had been substituted for something else without informing us when we picked it up. Were the bagels for my family of 5 too large of an order for them to handle? Did I get the wrong order? Were they out of the original ingredients? Im not sure. If youre into breakfast roulette, this place might be for you!

Had one of the most delicious bagels I have ever tasted!Cant wait to go back 😊

Finally went to Water Street Bagel this morning!I walked in this adorable NYC feeling bagel shop and all the scents that hit me nearly made me drool. I was immediately excited to be there and try their food.I ordered a coffee (recess, which I love) and a classic sandwich (2 eggs, bacon, american cheese) on a plain bagel. I know, it sounds boring... but I wanted to try something basic my first time.The plain bagel was perfect. Chewy and fresh and delicious. The eggs were cooked over to perfection and their bacon was incredible.They had a ton of staff, so even though the line was long, it moved very fast. The staff were very friendly and acted like everyone was a regular.My only complaint is that its a small place, so we needed to wait for a table. But honestly, right as our food was coming out, a table opened. I think most of the customers were courteous and ate their food and then left so others could sit.I will definitely go back to try other bagels and sandwiches!

Walking around Syracuse and I found this nice place to sit down for a bit. I had an everything bagel with cream cheese and it hit the spot! Nice cozy place with helpful nice staff. You never know when you are randomly walking around and stumble across a great place for bagel to carb you up for your walking adventures.

Really nice place, good service, great food.

These bagels cured my depression. I skipped my therapy appointment bc my friends wanted to get bagels and I honestly think the bagels are more effective than the therapy. Bless whoever makes these bagels. I hope you have a happy life.

Very... hipster vibe here.What is a food fired bagel???But thats not completely the point.The food was made well. It was a very enjoyable breakfast.They didnt have pink stuff sugar... but maybe thats just my preference...But its worth a stop if youre near by.Would recommend

Best bagels and coffee in syracuse

Delicious, crunchy-on-the-outside, soft-on-the-inside, wood fired bagels that you HAVE to try. We are huge fans of their breakfast sandwiches on an everything bagel! They also did an orange and blue bagel for Syracuse basketball and we hope they do more fun-colored bagels in the future. They are being extra safe with Covid procedures and currently offer three methods to order takeout: online, phone, or in-person. Our fave sammies are the The Classic with cheddar, add avocado, and The Maple!

As close to NYC as I have found around here.

Loved their bagels! As close to NYC bagel as you can get!

The spicy everything bagel is, indeed, EVERYTHING. I know that sounds so corny but its absolutely delicious--I wish I could wake up to one every day. Not too salty and jam packed with flavor!!! I pair it with the jalapeno cream cheese

Bring back the bacon horseradish cream cheese

Most accurate photos of the menu.

Handmade cream cheese!! We had the plain, garlic and herb and raspberry cream cheeses. The family had finished the plain before I got to the breakfast table, so I’ll have to wait to review that (but since it was the first one to go I’d say that was a review on it’s own). The garlic and herb was creamy and spot on delicious. The true star for me was the raspberry! It was like having dessert for breakfast! It would be delicious on anything! We were told the garden vegetable cream cheese has hand chopped vegetables and herbs in it, so it’s on our must try for next time.The bagels were light, crispy and simply delectable! A must try if you’re in the Syracuse area!

Western Bagel is amazing. Staff was super friendly. Ordering is super easy and the food was quick. Will definitely be stopping by here again. Thank you 🙂

First time visiting on a quick trip to the area. Definitely try the French Toast bagel.The staff was knowledgeable and quick to make what I ordered.Definitely will have to visit in the future if I am back in the area.

Water street bagel is the best bagel spot in town! The bagel sandwiches are amazing. Try the spicy everything bagel. It’s awesome! Service is top notch too!

Dont go on weekend mornings. I had to wait 45 min for one breakfast sandwich b/c of how busy it was, and I was lucky that it was warm in the morning or else I wouldve had to wait outside in the cold. Staff didnt even apologize for the wait or offer anything to compensate for my time. And when I finally got home to eat my bagel it wasnt even toasted and I had to warm the sandwich myself.

Best bagels in Syracuse, easy. Some of the best bagels in general Ive had, which is the better compliment. If you want bagels in Syracuse, this is the only real option.

Great food and good coffee! I got a nice n Spicy (hold cottage) and it was really good! The bagels almost broke my jaw they were so chewey and there were enough poppy seeds to get China addicted to opium. One of the best bagels Ive ever had. The atmosphere was cosy and free WiFi for anyone who needs to work during breakfast. If youre stopping in Syracuse NY, you need to check this place out!

They have some of the best bagels ever and the selection is amazing. The service staff were very polite and welcoming too.

Their cold brew is legit! Definitely worth a try in the mornings.

Wood fired bagels are a win! The usual suspects for bagel varieties, but made better with fun sandwich options and interesting combinations

Delicious, wood fired bagels made in house. I got the western sandwich (western style eggs on everything bagel) and an iced coffee my first time there today. Was not able to go in due to covid so I cant comment on seating inside. Will be going back for sure

Fantastic spot for a great bagel sandwich. The homemade veggie cream cheese is outstanding and the French toast bagel is a must. Cant wait to go back !

I could eat just the bagels all day

The bagels are spectacular! I’ll absolutely go again!Although they only allow curbside pickup because of COVID.

Great food we go every weekend very busy.

Good food and I got it on time

Bagels are really good. Varieties are typical but they always seem to have some special flavors.

Best bagel sandwich I have ever had!!!

Absolute gem! Fantastic menu, great coffee, super friendly staff! Expect a little wait but so worth it, breakfast sandwiches are amazing!

SO GOOD! I go here often for breakfast

I understand COVID adds challenges but this business could improve a few areas.1. Website says in person ordering is not allowed, so I called in my order only to wait inline behind half a dozen people ordering in store2. I was quoted 30 minutes for my call in order, it was ready in 15 minutes3. My food was cold by the time I ate it because of #1 & #2The food itself looked good but I cannot comment on the quality because of the operational issues above.

Great service!! Always fresh!!

Simply the best. Get the western on an everything.

Had high hopes for this supposedly #1 bagel place in Syracuse, but left the store disappointed. Their main item, the bagel, is simply not great. In fact, their competition is doing a better job in spite of being a chain. Yes, the cream cheese is not bad at all but honestly, Ive had better bagels at Wegmans. And the bagel is tiny for the almost $4 you have to fork for it. For comparison, the same price will get a lot more outstanding bagel and cream cheese in NYC.

Always seem to travel there when they’re closed but the best bagels in Syracuse.

Have to use their website to order 🙄 bagels were great though

From Long Island and cannot find good food anywhere. But THIS PLACE?! 13/10

AWESOME, fast service, following the set rules for distancing. Great bagels.

Nice shop, friendly staff, locally owned

The best bagels. If you are a vegan they have Vegan Cream Cheese.

Plain bagel with pumpkin spice cream cheese is one of the best things I’ve eaten 👌🏼

Excellent spicy everything bagel!

A little on the pricey side

Best bagels in Syracuse, hands down.

Good atmosphere and great bagels. Will go there again.

This place was amazing. High quality bagels for reasonable prices. Staff was super chill. Awesome vibe inside and outside on the patio. Highly recommend over any sort of chain for a quick and easy breakfast/lunch spot.

This place has outrageously good bagels. I am partial to the pumpernickel and spicy everything.

Great bagel sandwiches. You can tell they home-make their food. It was VERY busy on a Saturday morning, but the line moved fast and everyone was friendly. We will definitely be going back for more.

This place is outrageously Over Priced!! Go here if you dont mind spending $9 for a bagel with cream cheese, spinach & tomato! They want to upcharge you on everything! Like really? $1.50 for an egg?? I can buy a pack of 36 at Wegmans for $2.99!

Best bagels in the world prob

Amazing beagles.

Best bagels Ive had, staff is great 👍

Super cool spot for some tourists in Syracuse for a couple of days. The bagels were fantastic, and not at all pricey. The vegan cream cheese is solid; love seeing businesses accommodate that. The French toast bagel is top notch.The storefront is really nice, comfortable, like you would find at a good coffee shop. And they sell coffee from a local coffee shop (its literally right down the road) thats actually good.I think theyre going for quality here, and it shows. I think well take a dozen home with us..

Nova sandwich? My goodness, the best. Best bagels in the city, by far.

The bagels are the best in Syracuse. They really know what they are doing. Word has definitely spread so the sad thing is the French toast bagel has been sold out on recent trips. If you have a chance to try it with the maple breakfast sandwich option do not miss out. The rosemary salt bagel is also a favorite. Their cream cheeses are packed with flavor. The weekends are obviously very popular times to visit but they do a good job of moving people in and out. The actual seating is pretty limited so plan accordingly. Good thing bagels travel well!

Bagels are delicious. Never had wood fired bagels and these did not disappoint. Got a dozen bagels and a bagel sandwich to go. I got the western bagel sandwich on english muffin. The peppers and onions were fresh, the cheddar cheese was nicely melted and had great flavor, and the bacon was nice and crisp. I had the bacon horseradish cream cheese added and it balanced the flavor of the sandwich greatly

Right out of the gate, Ill come out and let you know that Ive never really been a bagel fanatic. I always felt as if they were just circular shaped pieces of bread with chewier texture. Having the everything bagel at Water Street has completely changed my perception though. Their wood-fired bagels are absolutely delicious and on top of that they have some of the best coffee in town. The space itself is relatively new and looks super nice. Youd be a fool not to come here for breakfast at least once, so dont be a fool.

Dropped by this morning for two beautiful, steamy fresh from the wood fire over cinnamon raisin bagels. Two kept me fully charged with nutritious steady energy until lunch, and I savored every tear off the bagel. Thats the way I enjoy them, tearing bite sized chunks off the ring just to enjoy the texture more. I cant wait until the weather warms and we can sit outside, enjoying the ambiance.The quality has driven many to dine at Water Street Bagel Company, so I have heard of waits for service. Maybe youll want to order up on Grub Hub? Ill have to ask if the house cooperates with a service.The key for the house to remember comes straight from the book, the Goal. The Goal of a business has to be to make money. A long line might look good but its a sign that supply cannot meet demand. A request for a type of bagel that cant be filled is a stock out, demand not meeting supply. A shelf full of day old bagels in the styles I would never order even at half price is supply outrunning demand. Its classic muda, a concept from the Toyota Production System. The shelf has grown. Take the extras down to the Oxford House on Clinton and get a tax deduction until the house figures out how to better match supply and demand.

Great bagels, large variety

The bagels are legit and the staff is incredibly friendly. Other bagel places might as well be bread and a hint of cream cheese compared to Water Street. The blueberry cream cheese is amazing and the French Toast bagels are practically dessert. Bring your mom, bring your friends, bring everyone you know. This place IS that good.

Best bagel shop in Syracuse!Love the ADK bagel. Definitely a fav

First off, when you first walk into this bagel shop, the outdoor seating space is beautiful and the whole design is just gorgeous. Then, while waiting in line you can see the bagels being made, and when I went someone was moving around bagels in the wood-fired oven. And finally, the bagels tasted delicious. I got plain but my family also enjoyed the rosemary salt and everything bagels. I hope others enjoy this bagel shop as much as I did!

Im not normally a big bagel guy. Ive had bagels from Manhattan I was told I simply had to love; I didnt. I love these bagels, none before then and, I fear, perhaps none after them. Splurge on the Nova, its worth it!