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Service King Collision Tacoma
3723 S 58th St, Tacoma, WA 98409, United States
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Service King Collision Tacoma
Comments
je
Review №1

Jordan was great! Very friendly and honest. Didn’t get work done but came for an estimate and it was a nice encounter. I’m sure their team is great as well.

Ve
Review №2

Jordan was great. Very friendly and honest. But I did not receive an estimate by email same days as advised, and when i called the next day to inquire and left a callback message, I never received a call back.

Ha
Review №3

Excellent customer service. They really do go out of their way to help you with your car and your stress. They are very kind and understanding. Special shout-out to Austin for being the man. He has gone above and beyond for me every time I have needed help.

Wi
Review №4

They did a wonderful job repairing the big hole in my car. It took 4 weeks to complete because of the replacement door. I would recommend this shop to my friends.

Du
Review №5

So far I would give them 5 stars they are very caring people. This is especially nice when dealing with a situation like our we have only had the car 4 month and some one hit and ran just outside our house. They have been amazing Ill post picture of the after work they are doing but here are the before pics and of their office. I will update with pictures and a follow up on service.

al
Review №6

Daphne was a great help. She contacted the rental company for me and had them pick me up. They got the job done quickly and it looks great! I would recommend them to anyone who was in a collision.

Al
Review №7

I think they did a great job to my Ram Limited

Ja
Review №8

Went in for an estimate and never received it. Called and asked for them to send over the estimate via email. Still nothing. Just trying to pay someone to repair my truck and cant even get them to respond with an estimate.. smdh

Gr
Review №9

Loved whey did my car looks new again, thanks Service King.

ka
Review №10

I had the opportunity to use service king collision and they did not disappoint, I had the most amazing experienced and they went beyond expectations, I’ll definitely use them in future.

Ce
Review №11

Amazing place always kept me inform about my vehicle and notified me if anything did change or when a part was coming for my cat thank you king service!!

Br
Review №12

They all had amazing customer service and answered any questions I had. They got my car fixed in less than two weeks and kept me posted on there progress.

Jo
Review №13

The team did a great job performing the necessary work to get my vehicle back on the road. They were very good at keeping me informed of the situation as well.

Aa
Review №14

Honest, no pressure, and completed in a reasonable time. Very easy to work with

Li
Review №15

My baby looks brand new again! Drives like a new car. Thank you!!

Sh
Review №16

Very professional. Would highly recommend.

La
Review №17

Service King staff was very accomidating, kept me apprised of every step in the process. Work done was exceptiinal. I would def recco them to anyone.

Eu
Review №18

Out standing service and courteous employees you cant beat that I recommend service King collision to anyone who asked me and thats a fact

To
Review №19

I was rear-ended on I-5 and needed my truck fixed. Chose Service King and wasnt disappointed at all! Getting in quick, check! Rental car pick up & drop off easy, check! Made my truck look as if it was never hit, check! Very professional, good workmanship and they want you satisfied.. I would refer this shop! Side note, I have a newer truck and I take care of it but I do realize that they fix what is needed not the whole truck. What I mean is some people have unreasonable expectations from body shops, be nice to them, they didnt wreck your vehicle! If you drive a Bugatti, complain if its not perfect but that self proclaimed classic Yugo you drive, well thats on you!!

Ma
Review №20

Daphne and Austin were so professional and kept us informed about the time schedule for our car repairs, after the accident. We are VERY pleased with the work!!

Ma
Review №21

The professionals at Service King got both our vehicles estimated and repaired in record time. They remained in communication with us through the entire process, called to check in and give updates and the work performed is remarkable!

Ch
Review №22

They’ve take care of a few of our vehicles and always do a fantastic job. No complaints! And got the job done quickly.

Ta
Review №23

I hit a deer, my car was smashed up pretty badly. This place did everything perfect. They kept me informed every step of the way! My car looks like new. This place is the best

Th
Review №24

Service King Collision has a group of nice friendly people, who keep you well informed on the progress of your repairs.The work they do is excellent, and I have no problems telling anyone who needs collision repairs to go see Service King Collision

Ka
Review №25

Awesome experience with Service king. My car was repaired quickly and looks like new. The people are great. Austin Neil explained the process clearly and was very professional. Painless experience which isn’t often the case when your car needs body work. Highly recommend

Me
Review №26

Best experience I have ever had with a body shop for that matter with any automotive repair service highly recommend them would use them any time again but hope I wont need them.

Ni
Review №27

Staff was very nice and thorough in explaining what they did to repair my sisters vehicle. They did a great job on the repairs too.

Ed
Review №28

If you have the misfortune of needing g collision damage repaired, I recommend this chain. I had an estimate done in Park City Utah and then drove home for the actual repairs. Both Service Kings were very helpful & professional in their service. The Tacoma shop did the repair in a timely manner, did a beautiful job, and conducted the process in a manner that showed the customer (me) that they took pride in thier work & service. I believe the Park City shop would have behaved in the same manner judging by the care they took of me so far away from home.

Na
Review №29

Buff job done by Service King. Beware of their work. I had a small scratch in the clear coat (less than 12in.) @the bottom of the 2doors& this is what the ENTIRE side of my car looks like now; it even runs across the top of the frame. They still haven’t corrected their bad buff job. When asked if they know who had done this to my car they shrugged their shoulders and were completely clueless. After getting inside the car I had noticed that they had also scratched the leather on my steering wheel. I mentioned it to the Advisor and he said it was wear. I showed him the pictures I had taken of the car inside and out the morning I dropped my car off for the repair(no scratches) He again shrugged his shoulders like it wasn’t a big deal. There are so many other frustrating details about this experience. It took weeks just get a response back on the terrible job. Left messages for the Main Manager, only to get a call back from my original service advisor. And needless to say my car STILL looks like this. They have yet to resolve their POOR REPAIRS. I’ve had to bring my car back 3 times and this is the end result.This whole experience has been a NIGHTMARE.

Za
Review №30

Did a phenomenal job on our vehicle. Kept us informed throughout and provided pickup from the local rental car. Great work. We had hail damage and not a spot remained.

Sa
Review №31

Always a great experience.Though they text /email /request a survey way too much.

Ka
Review №32

Very efficient...

Ab
Review №33

Not good experience. I felt like a worst.Thanks for wasting my time.

Ri
Review №34

Quick service with no confusing paperwork. Excellent detailing done

Ja
Review №35

They were very responsive and kept me updated on the progress of the repairs! Travis was extremely helpful!

Ma
Review №36

Good customer service. no shuttle after you drop off the car.

Th
Review №37

Great people and great work

Ch
Review №38

Great customer service and excellent work on the vehicle.

Ga
Review №39

Awesome service. Fixed my truck ahead of schedule.

Br
Review №40

My wife crashed her new 2017 Ram and bent in the bumper they took it in the next day and had it looking new again in like 3 days they are also USAA cert.

Da
Review №41

Took my car in Monday Eve, got it back Friday, looks brand new again! Thank you guys!

Ja
Review №42

Fast and friendly staff

Ve
Review №43

No one was at the front desk when I got here. Me and another soldier were waiting here forever and there was nobody!

Pa
Review №44

Good service

Information
38 Photos
44 Comments
4.5 Rating
  • Address:3723 S 58th St, Tacoma, WA 98409, United States
  • Site:http://serviceking.com/locations/service-king-tacoma
  • Phone:+1 253-473-2888
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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