Jay’s leadership in the Service Department and Andrew’s attention to detail set the standard for excellence. I will only have my BMW serviced at BMW Northwest because they listen and are an impeccable results oriented BMW dealership. The service mechanics perform brilliantly. I couldn’t be happier.

Best experience in buying a car ever! There was never any pressure to purchase, as they know buying a car is always a difficult decision. The sales woman was super nice, allowing us to take our time on the test drive, along with driving multiple of vehicles. Definitely the feeling of a family owned business, as they take care of you, every step of the way. Thank you!!

Awesome and honest experience, first time saying that! Ron had been in the car industry game for quite some time and it shows but the most impressive aspect of my experience was the honesty. He mad everything painless and for once I actually feel good about the terms of my sale, thanks Ron!!

Service at BMW is parallel to none. Andrew, my service specialist took care of everything I needed, including providing a loaner car which he made sure accommodated my left foot accelerator and my disability. He communicated with me every step of the way for everything BMW took care of, and provided exceptional service. He is exactly why I will continue to purchase BMWs at BMW Northwest.

I was a few minutes late to my appointment, but Brandon and the service technician made sure that everything was taken care of in a timely manner. Brandon explained to me what needed to be done to keep my car running in good shape. He also gave me an accurate quote of replacing my tires. I received a short video of what was being done to my vehicle, which was very informative. Thank you BMW Northwest for awesome service.

Service was most awesome! Absolutely no pushing you into something you don’t want. Kevin was very informative and willing to spend time with us to answer all of our questions. His a great person and so are all of the associates we met. We had an outstanding experience. Thank you!

BMW Northwest is a first class operation, from the nice lounge area to (free!) snacks to the greeting area when you pull your car in for servicing. Rich has been my customer service rep each time and he is outstanding - professional, friendly, responsive and efficient. Not ready to trade in my car just yet, but when I do I will buy my new BMW from BMW Northwest.

It was a pleasure to have Elizabeth as my service advisor for the first time. Very easy to work with. Previously service advisors have talked down to me. I liked the inspection video of my vehicle.

Jeff Stanford at BMW Northwest was our service advisor. We brought our X3 in for recall items, brakes and oil change. Jeff is awesome, complete professional and he listens. We received a video from the mechanic showing every detail of our vehicle top to bottom, literally.Jeff contacted us to go over each item and develop of plan of action. We highly recommend BMW Northwest and if possible I will request Jeff Stanford next time. He was direct and even though we spent almost $3k this time he found ways to save us a little money.The only issue, our loaner car was a Honda 😂 I was hoping for a brand new BMW loaner. The Honda was very nice though. Clean and ran well but nothing like a BMW. Audio system was not what I’m use to. Overall the experience was a 9 out of 10.

Ive worked with Richard Knoll in the service department since about 2014 and he has always hands down provided me with the most phenomenal service. He has made sure that I understood the services that were needed and upcoming to ensure I maintain my vehicle in the best condition. I truly appreciate him and all he does. I would also like to add that BMW services has a great (new to me) technology where they send you a video to view of your vehicle being serviced with a tech explaining what theyre looking at. I was very impressed with Bram and appreciate this ability.

Service is always excellent. I was greeted with a nice smile by Victor. Brandon is very professional. He discussed what needs to be done in detail and the price. Sending me text and email to let me know when my vehicle will be ready is big help for me especially I have a very busy schedule. Steve did a great job sending me a video of what was done and inspection under the car and the hood. I have peace of mind that my vehicle is in good condition. Thank you for the loaner.

Really helped me out this time. Extremely grateful to have my car back in great shape. Austin made sure to keep a service trip caused by my own mistakes as cost effective as possible. Being that I am a student with a limited budget, that really helped.

Excellent experience with them servicing my bmw. She running like brand new. I loved how they send videos of the inspection on your car before doing the work.

1st time here getting my M4 serviced/oil change. Austin took care of me, friendly and straightforward. Clean place, great communication and thorough quality service.Be back.

BMW NW and Shane are awesome. You’ll never get better service than at BMW NW or the quality service that they provide. They really take care of you.

You would not think you would have a problem with car with 3,000 but things happen Andrew was a rock star given all that happen did everything he could to make it right kept us in formed when ever he could. BMW northwest great dealership bought 4 cars aways happy Kevin the salesman rocks

I drove up on a Friday evening, looked a bit disheveled with pretty wild curly hair from the wind. I had only worked with Trevor over text, just to see a car. He was really easy going, tossed us the keys and we were off on his recommended drive circuit. He did give us a small blurb about how they do business, like many sales folks do. But, he actually followed thru on every point. We bought the car, had an easy sit down while the paperwork was being done, and promptly sent on our way.I hate buying cars.I think we joked around more than negotiated a car purchase. And thats just because the paperwork and quick detail and gas fill up needed to be done. I paid less than a fair price, cars perfect, and we couldnt be happier.

Best car buying experience! Thank you Trevor for your assistance and support through the process. Worth the 3 hour drive! Good experience + fair price = happy customer who will return!

Took our 435i after a different mechanic jacked up the passenger seat. They were very fair and always kept us updated, I guess you get what you pay for when other people who dont actually know how to work on a BMW try to fix it. Shane, our service manager, was really good about letting us know what was going on. Thanks so much for getting our car back.

Weve had a truly wonderful experience learning about and purchasing our Mini Cooper at BMW Northwest. Mike Eastey is a great advisor, knowledgeable and passionate about Mini, he listens to you attentively, answers your questions patiently, explains all details thoroughly, offering his help before, during, and after the purchase. At no point of the process did we feel pressured or rushed into buying. Talking with Mike feels like chatting with a close friend who wants you to know all pros and cons, so you can get whats best and wont get in trouble. We wholeheartedly recommend Mike to anyone interested in a Mini!

I took my vehicle to a couple of garages for service previously to coming in to BMW northwest and I really just should have saved myself the trouble in the first place. The staff is professional and extremely efficient. Im very happy with the experience in general, and the guaranteed service provides me with a peace of mind I didnt have through other service departments. I plan on returning for future services.

The team here made my car buying experience wonderful. Big shout out to Alan, Trevor, Pamela and Andrew for getting me in and out in what must have been a record time. 10/10 recommend!

Jimmy was great to work with. Very professional and personable not a high pressure salesman. This is the second car we have purchased from BMW NW in the past 2 years. We will definitely buy from them in the future and recommend them to friends and family.

So much thankful to our BMW Northwest service advisor Rich Knoll. Rich is very courteous and friendly..very accommodating and made sure that our service appointment was done on time. He is very professional and made sure that all our concerns were done correctly and on time.

Andrew went above and beyond to help me with my car. He was patient and kind when teaching me about aspects about my car I didn’t understand. He got estimates for tires that would provide a smoother ride for us on my x5. I can’t say enough about Andrew. Rarely do you encounter people that are as kind, timely, patient, helpful and understanding as Andrew. Andrew would be a great trainer for BMW. He exudes the A pitta me of customer service. Thank you!

I have been to the 3 BMW dealers in my area, Seattle and environs, and find that I am always treated fairly by the dealer farthest from my home. They always respond to my requests in locating a particular car and start off with reasonable pricing. They work on line or in person and don’t care how you access them. Service is competent and reasonable (for BMW standards). When we buy BMW we go to Northwest. Kevin is our sales person of choice but the ownership sets the standards.

I have had nothing but excellent service from BMW Northwest! Our regular dealership is Crevier BMW in Orange County, CA, but we bring the X5 up for summer annually. Top offs on oil? No problem. Add a trailer hitch for towing? No problem! loaner provided and excellent service. Demonstrated the hitch without asking. Good communication from Austin the entire time and the whole team seems customer focused and seem to communicate well with each other. ⭐️⭐️⭐️⭐️⭐️

Have been here several times and always happy with my experience. People are nice, professional and provide all the details I want to know. Brandon, and the others in the past (I forgot their names) were all nice. The way they approach the problems and the suggestions they provide makes me believe they want to stay helpful and not to just sell. Pricing is reasonable compared to the others that I visited previously. I live far away but would rather come here for the services for my car.

I recently purchased a vehicle from BMW of Tacoma and couldn’t be any happier with the experience. The salesperson was very courteous and professional. I would highly recommend buying from them. They were fair on my trade in as well.

Jeff is always so nice and informative. He really is a pleasure to work with. If you ever need your car serviced at BMW ask for Jeff!

We were so impressed with BMW Northwest. We were visiting the area and had an issue with our car. They were able to accommodate us, get us a loaner and worked hard to get our car repaired as quickly as possible. Our rep, David, kept in touch with us and was absolutely excellent. Thank you to the BMW Northwest team!

Love the service at BMW northwest in fife. David made sure everything went smoothly. No unexpected expenses & an inspection to let me know my car my car was in great condition. They also washed & vacuumed my car. Thank you!!

Great experience. The buying experience was the best that I’ve ever had. I was able to get the exact car that I wanted with no pressure or problems. Ron Hansen did a fantastic job. He answered all of my questions and kept me constantly updated on the status. I’d definitely buy from BMW Northwest again.

Weve purchased numerous vehicles from BMW NW and have them serviced there regularly. Recently I had a new Service Advisor as my regular Advisor has retired. Elizabeth is spectacular! She took great care or our beloved X5 and communicated every step along the way. Thank you Liz for making our experience fast and easy.

The entire sales process was extremely efficient. We custom ordered our vehicle, and our salesrep Rick was great about frequent communication while we waited for the build to finish. When we showed up to take delivery, Rick and the rest of the team were great about spending time showing us all the details on how to operate all the bells and whistles available on our Hybrid X5. We typically replace our vehicles every 4 years...BMW Northwest will definitely get our business again!

I was on a cross country road trip when my vehicle would not start reliably. Shane got me in and with my circumstances worked promptly with me to get what work was a priority performed as quickly as he could. Shane also went over with me the other work that should be performed or prepared for thoroughly. If you ever are looking to try out another dealership or service center because you feel like the one you are currently at is giving low quality service or being pushy about repairs I would recommend North West BMW as a well needed upgrade. I unfortunately do not live nearby or they would have my continued service. 7/5 stars if that was an option.

All good experience with trade in and purchasing a used BMW. Shout out in particular to Larry Williams for his handling of the transaction!

Austin is the reason why. He is honest, being straight forward, get to the point and think from customer’s point of view.

Outstanding experience with Mark R as he was professional, thorough and pleasant.The staff was awesome and knew the product well!

C C Northwest did fine work on my car Moses keep us up to date on what was going on with the car. It was a very good experience I would recommend them to any Mini owner for the place to have your Mini fixed. Great job Thank you C C Northwest

BMW Northwest has always been great. We have had 5 cars and each time they treat us as family. This was my first time working with Austin, and he was very pleasant and great to work with. Great job!!!

Professional, smooth and personable. Great friendly people who provide genuine service. Waiting room is cozy with good coffee (I had a nice Cappuccino), comfy seating and snacks. I reccomend asking for Austin to handle your service.

Had awesome experience. Love my new BMW. Ron my salesperson was excellent and knowledgeable to what I was asking and looking for. His assistant (BMW genius) was great as well, she walked me through all my new gadgets. Delivery was spot on and in a timely manner. Ron had amazing followup after the purchase which is extremely rare as to all my previous car buying experiences through other dealers. I see all of my purchasing and leasing through him in the future. I am BMW driver!

Darren was amazing with us!Thank you Darren!Also Erin explaining us all the new gadgets on the BMW!Great first experience at the BMW!Thank you all

Dave was excellent at understanding what I wanted done and making it happen while also being helpful and courteous. Really relatable as well. Service was done above the standard of most dealerships of this area. Can’t recommend enough.

Bmw northwest is an excellent dealership. I took my car in after hitting a battery someone lost in front of me. It lodged under my car and did damage. Shane is a very good service rep and took care of everything to get my car fixed.

Our Rep Brandon from beginning to end was helpful in all aspects. No doubt he showed great customer service. BMW Northwest had definitely improved 110%!!

The most pleasant car buying experience ever. Our sales rep., Morgan, put us at ease, was knowledgeable and provided excellent customer service. The financing process was painless and the car geniuses made sure we were comfortable with every feature of our certified i3. We waked away feeling confident with our choice and the value we recieved. I will consider this dealership in the future and will recommend it to all my friends.

Awesome service, every time I come here I feel my car is safe and taking care of well, nice people! the service advisor Jeff Stanford is nice and knowledgeable he will tell you straight what is a priority and needed to be done first, nice guy! This BMW location is prioritizing quality and an excellent service, I love it!…

Great experience. Everyone at BMW Northwest is friendly, knowledgeable, communicative, and efficient. I felt well informed through the process and didn’t face any of the unpleasant surprises that always seem to arise at other dealerships. I liked how they remove the haggling from several parts of the process and simply lead with competitive prices and great service. Special thanks to Rick for making the experience a great one.

David is an outstanding representative of BMW Northwest. Very thorough, personable & professional. BMW NW always does a great job at a fair price. They look for ways to make the experience a cut above, such as the 3 for the price of 2 oil changes and the video & explanation of your vehicle’s condition.

I had a great experience as always!Brandon was super friendly and professional! He told me what additional services my car needed without making me feel pressure at all!The video explaining my car condition was awesome!They always go above and beyond!

Perfect communication. Everything was well inspected. We were given tips and advise for future maintenance. Easy appointment scheduling. Work is done on time as promised. The staff are very friendly and helpful from scheduling to service.

Rich was on time, thorough and personable. Great experience. I love being able to have a conversation with someone who genuinely loves his job and wants to give excellent customer experience. Thanks so much!

My wife and I just purchased another BMW from BMW Northwest, Larry Willams was our salesperson and a really great guy. BMW Northwest seems like a big family, the entire staff is super friendly and helpful with outstanding customer service in all departments. The Genius group has been very valuable answering questions to help us get the most out of all the BMW convienance features. If you need any maintenance I dont think you can beat their professionalism......and they have snacks.

Great work and support! We were notified that repairs were completed a day earlier than expected. But it was 108 degrees outside that day and we would have to shuttle multiple vehicles to return the loaner early. (We were at a hotel, loaner was at our home garage and of course the serviced vehicle was at the dealership). BMW agreed we could keep the loaner, without the late fee, until the next day as originally planned. Thanks so much. Oh, and the car looks and runs great!

Actually had a pleasant experience (first time) buying a new vehicle at BMW Northwest. Our sales person, Rick Lewis, was a no pressure knowledgeable professional. If you want a BMW, I would highly recommend BMW Northwest.

I did the first year maintenance here. The service is great and quick (a little more than one hour). Brandon explains the details before and after, and very helpful!

Shane was amazing!! I was late and they got me right in and ordered me a Lyft for my appt and then had them come and pick me up when my car was completed so i didn’t have to miss any work. Totally awesome!! Car was super clean too. Thank you!

Great team found my car issues after not using for long time and battery was dead and lights wouldnt work.. They were able to find issue and that was under extended bmw warranty didnt know about saving money. Went way beyond.. Loved the video walk over under car

I had a great experience at the Service Department. Every employee was courteous and helpful. My service advisor Dave Quinn was the best!!! I was able to get my car in for service right away, and they had my car ready when promised. It’s worth taking the drive from Olympia to go where I know I will get the best service for my BMW.

My experience was amazing! Morgan was so helpful and easy to work with, he went the extra mile for me. The entire staff was very friendly and caring. It was my best experience ever buying a car! I highly recommend BMW Northwest!

Had some electrical issues and the techs sorted it out. Service rep, Brandon, is easy to work with and kept me informed all alonf.

The team was great! When I arrived, the car I was interested in was waiting right out front. Darren met me out front and got me underway for a test drive immediately. The process was fast and the crew there was great! Easiest vehicle purchase of my life.

Morgan was super helpful and knowledgeable. He also narrowed down my search to the exact car and did it right away. Great service and great environment. All the people I interacted with actually seemed to like their job and super cordial. I had to wait awhile in paperwork but not their problem just a lot of activity going on when I was doing my transaction. A+++.

Staff and service was amazing. They truly make you feel like you are apart of the BMW family with their customer service going above and beyond to help you the best that they can. I recommend everyone to this location if you are close to the Fife/Tacoma area.

Andrew was awesome! I recently moved to the state and Andrew, not only took very good care of my service needs, but also recommended the most appropriate tires for my BMW in this northwest terrain and wet environment. I plan to visit for all my service needs!

Mark R. is awesome to work with. He made my remote/virtual buying experience an amazing one. From the time I asked about the vehicle I was interested on, to helping with the vehicle shipment. The only thing left to do is the title/registration work and I hope is as painless as the sales buying experience! Thank you Mark for the awesome buying experience!

Hands down the best car buying experience I’ve ever had! We got exactly what we wanted with our new X7.Ron Hansen is so great to work with. He went out of his way to advise us on what to get and even more importantly, what not to get to save us money. Ron followed up every step of the way and continues to even after the sale.I would recommend BMW NW to anyone who wants an honest, hassle-free car buying experience. 5 stars all the way!!

Very good experience getting my car serviced for a recall. I had them look at a MIL light on my dash. They found and fixed that and did a safety review on the car and sent me a short video on what they did and found.Rich the service manager kept me informed while I was waiting, both with text messages and face to face. They have a comfortable waiting area with snacks and drinks.My only complaint is that they send too many reminders of the upcoming appointment. Two or three would suffice, any more than that is annoying.

Amazing facility, staff and service. Always friendly and ready to take care of every need. The service department is thorough about letting me know of any major and minor issues. The ladies at the Genius Bar are amazing as well, Annie was able to answer my questions quickly, I always learn new things about my car hanging out with her for a few minutes. Snack bar always has coffee, tea and goodies on deck. Owner is a cool dude as well. Highly recommend!

I’m pretty neurotic about my vehicles. Shane at BMW Northwest relieved those fears. Nothing but the best. Easy to schedule, easy to drop off, and easy to pick up. They even got me a Lyft to and from work. What? I know right! Also, my car got rear ended last week, so they worked to ease the financial pain of these necessary repairs, so I can get my my bumper fixed. This is the only place my bimmer will go for service. Thank you Shane, and thank BMW Northwest. You rock!

From drop off to pick up, the service was friendly & fast. The BMW team ensured safe overnight storage of my car, sent me a quick “getting started, any questions” message in the morning, consistent check in messages from Liz, efficient, fast repair with super positive & detailed video tour all courtesy of Steve, and an easy checkout that ended with a kind, non intrusive accompaniment to my clean/vacuumed car😊 my only criticism is, because I left my car for a recall repair that only took a couple hours, they would not provide me with a loaner for work 👎🏼

PLEASE GO HERE FOR ALL YOUR BMW NEEDS!!! BMW Northwest is everything you want in a dealership- efficient, friendly, patient, and respectful. The staff from every department do a fantastic job in representing what BMW is all about which is being ahead of the ball every step of the process. To specifically speak about Jerry, who sold me my car, what a breath of fresh air to be treated with honesty and integrity. Every question was answered with confidence and all my worries disappeared when I understood that the people at BMW Northwest are there to do transparent business. Thank you BMW Northwest! I found the dealership that will be taking care of me for a long time!

I was introduced to Brandon Barlow who gave me exceptional service! Brandons very kind informational and patient with me and the concerns I had about my car he even helped me save a few bucks! BMW youll be seeing me again!! Thanks for your time Brandon!

As always, customer service is top notch. I was greeted, had everything explained thoroughly and the work was done well. Thank you Austin for taking such good care of me and my 430i!

Morgan Theaters Is personable, professional, helpful, and friendly. He made purchasing a vehicle at BMW north west easy. There was no pressure which made it easier to consider our options without stress. We knew exactly what we wanted and how much we were willing to pay. As far as I can tell all of the vehicles on their lot are above the standards of most car lots I have visited in the past month.I was satisfied for the most part with one exception. I wasn’t interested in sitting in the office all day so my first offer was very reasonable. $430 below asking price. I wasn’t expecting a counter offer but the sales manager asked for $200 more, ($10k.)I didn’t want to be as petty or greedy So I agreed.So If you’re looking for good sales experience, a great car Inventory, a professional staff, and “a sliver of a deal...”

Andrew Cushman was my service advisor. Good Job Andrew. He was very nice and asked all the questions and was very attentive when I was letting him know everything going on with my vehicle. He called with the updates and helped with whatever else I needed. Had some issues when it came to payment, Andrew walked up and was waiting with me to hear all the issues and worked things out. Make sure you get Andrew as your service advisor. Great, Great customer service FOR SURE!!!!

Everything goes smoothly - easy and very friendly checkin, fast efficient service, a thorough review of the car and clean washed car at delivery. Great service appointment.

Elizabeth was AWESOME!! Very professional, very helpful, and patient- GREAT personality and great at customer service/relations. My vehicle qualified for N63 and Elizabeth was great at communicating with me about the situation, and getting me updates. She was also very helpful in conveying to me the proper information that I needed to provide for BMW NA. Elizabeth made the process easy and efficient. I have had vehicles in for service at Mercedes dealerships, Maserati dealerships, etc and Elizabeth blows them all away making my experience with BMW NW by far the best franchise store service experience I have ever had!! I would recommend Elizabeth and BMW NW to anyone needing anything done with their BMW.

Purchased my X7 M50i and had the best experience. Kevin was fantastic and made the whole transaction so smooth and easy. Great communication and professionalism. We had such a great experience that we came back a week later and my husband purchased his M4 Competition. Both experiences were amazing.

Long time BMW and BMW Northwest customer. Fabulous experience today as always. Great experience having my current car serviced, and bought a used car from the dealership as well, and this experience was fantastic as well. Well done BMW NW !

Ron Hansen is one of the most and caring salesman I have ever met. He didnt try to sell me my car, but instead facilitated the possibility of my purchase. The staff members were helpful and caringIt was a great experience. Thanks Ron and thanks BMW Northwest.

Everybody here is awesome. They make sure I have the same advisor every time, Jeff, who is always so helpful and very communicative. And the loaner car program is extremely convenient! I refuse to take my BMW anywhere else.

An amazing experience and excellent service. David made sure I was taken care of and updated me through the entire process. He’s the best in the business. Everyone I know with a BMW I’m telling them to call David if they need anything!

Let me start by saying, what began as just a test drive ended in a sale! The best thing about it all? The No pressure sales approach by Alan! It felt like friend was just showing me his favorite toys! Alan went above and beyond to ensure I was happy with everything and DID NOT try to upsell anything that was of no use to me personally in fact he outright informed me how specific options would be useless to me. That’s what I call honesty!!! . He was well informed of all the various models and available features and he helped me pick out the best I options for my situation.So far I have received excellent follow up assistance and a dedicated line to address and questions. The whole team was friendly and patient and I couldn’t be more grateful. Well done guys

Good service, always trying to do the best for you.

Kevin is excellent! He respects my ultimate position and tries to make it work without throwing any sales pitches. He is genuine and I highly recommend for anyone who’s thinking about buying/leasing a BMW to go through Kevin.

After receiving less than desirable customer service at another BMW dealer closer to home I decided to try BMW NW. They got me in, had a very nice loaner even though I did not buy my car there, and I had a great service advisor who helped me out. Great to deal with a locally owned company that still believes in good customer service!

BMW Northwest Service Department demonstrated top notch customer service during my recent scheduled service. Austin did a great job explaining the service that was due and kept me informed of my car’s status throughout the day. I highly recommend BMW Northwest Service Department for any future BMW service needs.

Great experience! Morgan was really helpful and made the entire process go smoothly even though it took me forever to make up my mind. There was no pressure, and I am so happy with my X3!

Excellent service for our warranty work. They sent me a video that day of the issue and had it complete quickly.

Didn’t have much time because I was relocating from AZ back to WA so I did everything online and it has been the easiest car purchase ever! Jimmy was awesome and was very personable, didn’t try to push me to buy anything. He was also very responsive and answered a lot of my questions quickly via email.Since we did everything online, I literally just walked in, signed my papers, they provided a little quick course on the car features for me and connected my phone to it then I was out in probably an hour. I would highly recommend Jimmy and BMW Northwest if you’re looking to purchase a BMW! 👍🏽

Certainly impressed with the level of service I received.Came in and right away car was taken in the shop for repairs.Went for a walk and by the time I got back car was ready.Shout out to Brandon service rep good job 👏 keep it up !

Jeff and the service department at BMW did an outstanding job with my car. They worked me in much faster than anticipated. Truly premium customer service.

Tony was professional and helped me get the car I wanted. He made the process easy and less frustrating. He gave me a wide range of options to choose from and explained each and every step of the way. He was patient and so caring. I recommend him for anyone looking forward to get their new car. His awesome.

Helpful on the phone in being able to order tiny but important parts for my vintage BMW. Arrived and didnt feel especially welcomed but everyone has an off day. Hard to be cheerful wearing a COVID mask, after all.Anyway, also got a nifty license ate from for my modern BMW. Very happy with the purchases, speedy service. Dealership is clean, organized and well stocked. Easy access from the freeway.

After talking with the service manager. I never received the specific worksheet for my front end alignment he promised. I simply dont know if they did the four wheel alignment or not. Really disappointed in that. But they did a nice job replacing my fan motor. It works!!!

Dave Quinn has been the best service advisor Ive had so far and Ive had four of them. I told Dave I wanted my car in Tip-Top shape and he provided that service undoubtedly. Dave listened to my concerns about my 2012 - 1 series and kept the me informed along the way. We were talking so much I almost considered him as one of my friends! To David Quinn and his crew, BMW Fife is the best!

Always a great experience. Car was ready as promised with a detailed printout of what services were performed. Very professional and courteous.