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Ball Auto Sales & Service
116 N Tacoma Ave, Tacoma, WA 98403, United States
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Ball Auto Sales & Service
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Ca
Review №1

Bart is a very helpful guy that understands lifes dilemmas and as long as you are good with him then he will be good to you

to
Review №2

Had my car maintained at Balls for 3 years. Great work, fair price.

Tr
Review №3

We have consistently had excellent customer service at Ball Auto, and we never feel as though we are being taken advantage of. We appreciate their honesty, fair pricing, and the fantastic work they do on our vehicles. As long as we live in area, Ball Auto will continue to be our go to auto shop!

Be
Review №4

These guys are the absolute BEST in town! knowledgeable, trustworthy and Superb customer care!! They deserve everybodys business!! Well done❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

0x
Review №5

Can I give this business 6 stars? I have been exclusively going to ball auto for the past 3 years for everything. Everyone is super friendly, professional and even recognize me by voice!My last visit, I took my car in for a full tune up (oil, transmission fluid flush, brakes, etc). Expecting to pay well over $1000, they called me and said All you needed was an oil change. All other fluids are good for a while! You might want a new battery.They could have charged me for the full service, but decided not to since I didnt need it. Honesty is keeping me as a customer for as long as I am alive.Theyve helped me in the past by giving me a free quart of oil when I needed it, helped me for free with a stripped screw in my license plate....If you need a mechanic in Tacoma, please give them your business.

Ko
Review №6

Ball Auto Sales & Service helped me fix my problem. Their positive attitude was outstanding. I sure appreciate their customer service and knowledge of classic Chevy trucks. I will certainly return.

Da
Review №7

Couldnt be more pleased! This is the first time Ive been able to afford to take my car to a mechanic. I felt like my whole car was on the bring of collapsing. Something with the suspension/steering was making a LOUD sound and the car felt like it was swimming it was so loose.I called on a Tuesday and got an appointment for Friday. They called after a few hours to say they werent sure yet what it was, theyd look at it further and call me back when they had an answer. By 3:00 they called and told me it is was the CV axle and intermittent something or other. They were going to order the part and I could bring it back the following Wednesday. When I picked the car up and went in to pay, he is told me no charge! I couldnt believe it. Buckys charged me almost $200 dollars for one hour to diagnose my car just to tell me I had to take it to the dealer, THAT was my only other (almost) experience with a mechanics shop.I brought my car in Wednesday and it was ready by Friday in perfect working condition!! For EASILY half the price of anywhere else.Friendly.Honest.FAIR.And TRULY the only place I will ever take a car.I spent all the money in my bank account to fix my car and Ive never felt so good being broke! Lol.Thanks you thank you!

Am
Review №8

We have been using them for 5 years. we have had many beater commuter cars in this family. they are wonderful. always friendly and great customer service. they always call with updates and have the car ready and done when they say. we dont live in Tacoma anymore but we still use them for anything. the best!!!

an
Review №9

Honest mechanics. Nuff said.

Go
Review №10

Great shop and great bunch of guys

Be
Review №11

Owners and staff are friendly and knowledgeable. We take our truck and car to them for regular maintenance. We trust their advice. We recommend Ball Auto to neighbors and friends. This is the favorite stop for our GSP Buddy on our walks for a scratch and a treat.

Ho
Review №12

Great customer service, honest, quality mechanics. Family owned and operated for 70+ yrs. They do not over sell parts and services that you do not need. They will treat you right! I have bought 2 cars from them over past 10 yrs and use them for all maintenance.

Co
Review №13

The customer service is unreal. Super friendly, no nonsense people who seem to like their job. Fair pricing and very knowledgeable - even with vintage cars.Just for the interaction, it’s worth going to Ball’s. Oh yeah, they also have ethanol-free fuel. I highly recommend this place!

Ku
Review №14

Love Ball! Been there a few times over the years for various things but they treat me like family. My only shop going forward, Period...

Mi
Review №15

This is the best old fashioned gas station / service station you will find. It is family owned and run and it feels like they actually care about every customer. I would definitely come here for all of my needs in fact I already do.

Pa
Review №16

My husbands family has gone to Ball Auto for 20+ years and weve gone to them ever seen moving to the area. They are consistently professional, helpful, consistent & reliable. Theyre prices are fair & they go the extra mile for their customers. Cant recommend them enough!

He
Review №17

They are from a bygone era a staple of our community. Family owned and operated and the best service youll ever receive. Thank you

Ro
Review №18

It’s important to me that I have a mechanic I can trust to not take advantage of the fact that I know almost nothing about cars.I know I can bring my car to Ball Auto for an oil change and ask if anything if else needs to be done, and they’ll be honest instead of just trying to get money out of me.

Ka
Review №19

These guys are friendly, knowledgeable and happy to help you with any and all auto needs. Definition of a family shop.

Ka
Review №20

The people at Ball Auto Sales & Services went above and beyond in customer service. They were very professional, kind and helpful! I would definitely bring my car here again!

Jo
Review №21

Very dependable, and reliable service. Staff is well trained and answers questions completely. I will be using there service exclusively from now on.

Ph
Review №22

Ball Automotive was recommended by a friend and they lived up to the recommendation. The most honest automotive shop I have ever taken my cars too. Honest, reliable, trustworthy, and affordable. I wont take my cars anywhere else.

Ca
Review №23

I have used Ball Auto for years, and they are amazing. Honest, hardworking, and always make sure you are taken care of.

Mi
Review №24

This is hands down the only place I will take any of my cars ever. These guys have been honest and reliable since I was referred by a friend (and whole neighborhood) to go see them. They fixed a problem that another shop kept guessing on. I have never been more satisfied or excited to go to a shop in my life. Love love love Ball auto sales and service.

Sc
Review №25

They really helped take care of my auto issues quickly and great customer service

Jo
Review №26

Super friendly, knowledgeable, and fast. Absolutely love these guys and would come back any time.

Kr
Review №27

Fair prices and great customer service! The only place well be taking our car to.

Jo
Review №28

I love this place! They are always so friendly and helpful and my car is well taken care of. I go to them first and have only gone elsewhere because I have a car that is a closed system so some repairs need to go to the dealership or an authorized repair place. If its something they can do, Im taking it to them.

Ma
Review №29

By far, the best service experience I have ever had. I live down the street and witness every day how happy they make ALL of their customers. Its obvious by the comments here, they are simply the best auto service center in Tacoma.

Dy
Review №30

Ive had nothing but exceptional experience with these guys, theyve done great work on my BMW for incredibly reasonable prices when compared to the dealer. All the employees are extremely friendly and helpful, and clearly hold themselves accountable to provide quality service. Ball Auto is a shining example of why you should patron a local expert rather than try and save a buck or two at a chain facility, these guys will end up picking up where those places drop the ball in the end anyway, save yourself the headache.

Ab
Review №31

The best service Ive ever gotten from mechanics. The first time I went the owner dealt with me and was incredibly pleasant. The second time I went I dealt with a different employee and he waa even more pleasant. Great work, great staff, very able to get you an appointment quickly.

Jo
Review №32

Just picked up my car after having some work done here and between the superior workmanship and friendly customer service they have earned a loyal customer. I am new to Tacoma and thankful to have found such an amazing family owned business.

Je
Review №33

These guys are incredible. They do fast and effecient work for amazingly reasonable prices. They are friendly and very accommodating. Dealerships tend to make everything sound complicated and expensive. These guys get right to the point, explain it, fix it and leave your budget still intact. Very impressed!

Te
Review №34

This is a family run company, and they are fair, honest, and do great work. So glad they are a part of our community.

Ja
Review №35

These guys are the best ever! They have been servicing my vehicles for 20+ years. Trustworthy, honest, reliable! I cant say enough about how great they are. It is such a relief to have wonderful mechanics to take care of you.

St
Review №36

Awesome possum.

Al
Review №37

Listen up people. Ball Auto Sales and Service is AMAZING.

Pa
Review №38

Always helpful. Great prices. Honest. Treat you like part of the family. What everybody says is true. Will never take our car anywhere else.

Ju
Review №39

Excellent personalized service; can do anything from change a tire to oil change to body work. I feel really good about bringing my car here. Plus they have a vintage cash register!

Ji
Review №40

Great 3-Generation, Family-Owned Gas Station, Tune-up and Pre-Owned Car Sales Place in the Stadium District.Theyll replace a lightbulb or your brakes and do it gladly, quickly and competitively. Good People and Trustworthy !!

To
Review №41

The service at Ball Auto is considerate, professional, and respectful. The work they do is top-notch and well-valued. I have been a customer for over 15 years and have always been treated honestly and kindly. I highly recommend this shop.

Ka
Review №42

Best service! These guys are always there with a smile. Always a great experience.

Me
Review №43

Always friendly & informative. Top notch customer service.

Ka
Review №44

Honest and hard-working family run garage. They are always personable and extremely helpful. I live in Seattle now and still take my car here!

In
Review №45

Nice folks, and theyve got non-ethanol super unleaded (92 octane).

An
Review №46

Fantastic service, super reliable family owned business, have used them for 10 years now recommend them regularly.

Ta
Review №47

Ball Auto is the only place in Tacoma I will get my gas and have my truck worked on. Ball Auto has Ethanol Free Gas, which my truck runs much better on, not to mention the 6-8 mpg increase!! Their friendly and knowledgable staff always make you feel welcome and as though you are a part of the family! Go and visit Ball Auto for your cars needs!

Ju
Review №48

The very best place in the city for any auto needs, plus a wonderful family operates this well established business in the old Stadium District.

Da
Review №49

Would give 6 stars if that was an option. Asked them to check my car before a road trip, they checked brakes, steering, fluids etc. for free! I tried to pay but they declined. Couldn’t recommend them more

Ma
Review №50

Top notch service every time! Love this place!

Ja
Review №51

Fair mechanics, reasonably priced service, and friendly staff

Fi
Review №52

Top notch service and friendly!

Je
Review №53

Very trustworthy and responsive!

Ch
Review №54

They are the ONLY car mechanic I trust. They are a family business that has been doing business in Tacoma for over 60 years.

Yv
Review №55

Awesome locally owned shop. Theyve always been honest and try to keep costs reasonable.

Al
Review №56

Great place, old time feel. Good gas!!

ch
Review №57

Honestly when it comes to it theres no shop better.

Fa
Review №58

Always great honest service

Kn
Review №59

A landmark of Tacoma one of the oldest bass stations in the north end my great grandparents got there gas here and and Mr Balls grandson works the gas station now not something you find anymore its great!

Da
Review №60

They are the best, they have helped me in more ways than one, nothing seems to be two much for them, I will always go there for my gas and service, thanks guys .

Al
Review №61

They have gasoline without ethanol!

tr
Review №62

This place is awesome. came for an oil change and thats what i left with. they are very honest dont try to sell you on a million other things that might be wrong with your car. i was done in about an hour!

Ca
Review №63

Reliable, affordable auto care, full service gas station like the old days, and car-buying service. A Tacoma classic.

Mi
Review №64

Needed an oil change on my CRV. Did not want to go to a Jiffy Lube. Thought I’d try out my neighborhood mechanic shop after reading the rave reviews. Honestly do they pay people to write them? Ha, kidding. Did my oil change and used synthetic oil for less then I was paying Jiffy Lube for conventional oil. I just found my new auto mechanics.

gr
Review №65

Best GasBest ServiceBest of the Best over here at Ball Auto.Love the fact I can count on the work being done right the first time.Not having to second guess work when I spend my free time in the mountains.

Mi
Review №66

Knowledgeable people, excellent work, honest diagnosis, fair pricing. What more do you want in an auto shop?

Ma
Review №67

Awesome people

Tr
Review №68

Awesome service, great atmosphere and friendly people.

Th
Review №69

Friendly, knowledgeable, trustworthy staff. Fair pricing.

Ma
Review №70

Quick professional service

Vi
Review №71

Great service. Very friendly!

Ma
Review №72

They even help my grumpy old husband! Great service always!

St
Review №73

Honest, reliable, wouldnt take my cars anywhere else!

Ja
Review №74

Spot on..great service

Ji
Review №75

Very friendly and honest people

Ro
Review №76

The only mechanics in Tacoma that I trust.

Je
Review №77

Very helpful and friendly

lu
Review №78

Great place

Li
Review №79

Absolutely the best!

Wi
Review №80

Ethanol free gas!!!

Information
14 Photos
80 Comments
4.9 Rating
  • Address:116 N Tacoma Ave, Tacoma, WA 98403, United States
  • Phone:+1 253-272-3562
Categories
  • Auto repair shop
  • Oil change service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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