Messing up my entire week with problems.Product that should have been ready but wasnt.Making wrong colors. Your store has serious problems. It seems you dont care how much you screw over the smaller contractors.Its a shame through contractor specs that I have to endure working with you farther.Thorn in my side, get your store in order.
These guys and gals are great .. and. Heaoer than Hone Depot for what I wanted .. the tiny small stores where its at man... right next to the Dump.. great location
The ABSOLUTE WORST CUSTOMER SERVICE, unless they know you. Twice (I gave them a second chance), Ive gone in for paint, doing a townhouse reno inside and out, twice theyve walked away from the counter as I walked up. After making eye contact with me, no verbal Well be with you shortly, they look again about 3 minutes later, as if Im still there. Twice Ive walked out and given several hundred $$ to Home Depit instead.
The associates at this location are always friendly, knowledgeable, and provide excellent customer service.
Excellent service as always. Very helpful and knowledgeable salespeople.
The employees at this store are very helpful and polite. Always a pleasure doing business here.
My husband and I had a problem with painting our living room walls. We loved the color (respite is beautiful) but it wasnt covering evenly. We phoned the store, and Casey came right out to see our situation. Solution-another coat of paint. He followed up by bringing us a full gallon of our favorite color and some other supplies as well. Outcome- a great coverage and a beautiful room. Thank you, Casey!
The Sherwin Williams paint store staff was very accommodating in so many ways. Helpful, informative, knowledgeable, incredibly patient with my many questions of “how too and what do you suggest?” Bright, clean store with lots of space for so social distancing. They had everything I needed in stock. Love the color selection and informative pamphlets with lots home interior and exterior ideas.
Purchased the Emerald line. It took some muscles to push the paint and coverage was okay. It did not go as far. Ripe Olive is a gorgeous green that pairs well with wood decor.Service at this location was as follows: Prompt and friendly, knowledgeable, responsive. Thank you!
Awesome group of employees 👏
Casey is the best. He knows the ins and outs of the paint world
Had some damage to an older ceiling...took a few chips in to have a color match. Stephen helped us and it is a perfect match. The paint I buy here is always top quality and easy to work with. Love Sherman Williams!
Highly recommend this store. Friendly and knowledgeable staff. They were busy during my visit and went out of their way ensure all customers received attention. Good inventory and the one item they we low on they found in a store convenient for me and reserved it. Excellent experience.
Great product, service and pandemic protocol. I highly recommend it!
Very knowledgeable and helpful staff. Stephen the assistant manager is great. He goes out of his way to help.
Excellent, prompt service. Knowledgable staff.
They did a perfect color match and it was ready in about 20 minutes.
Hannah and Auriana are fast and friendly! I had a terrible picture of a paint code that was torn, marked, and painted on yet they still managed to find the correct match in their system. Talk about going about and beyond!Definitely need to give them a raise and some extra help on the weekend as they were super busy!
Ariana knows her colors! Great service!
Love this place but its spendy
I am a contractor and buy Sherwin Williams paint and use it exclusively. I even have a charge account. I am licensed bonded and insured. I went into this location on the way to a bid to gets color book. Cause how can you sell there paint if you dont have there colors to show customers. My normal location gives these freely whenever requested. I have quite a few. But the manager at the center street location informed me rather rudely that he ran out a while back and doesnt have them anymore to give out...like how to do your customers sell your paint? I will never go back to this particular location. Very poor customer service.
They have good service thanks guys
Go to the SW off Center, be sure to see Casey. He is amazing. All my questions answered, i was out in 10 mins!
Attentiveness to customers has definitely improved. Accommodating with attention to answering questions well. With Home Depot nearby, they have to be on their toes for great customer service. Keep it up SW team at Center Street!
Auriana is the best, always helpful and extremely knowledgeable!
Very polite staff and the best prices on paint
Very helpful. Great staff.
These guys are good at getting me back to work with my painting supplies
The great customer service and knowledge they had.
Very helpful. Quick to answer questions. Pleasant atmosphere.
Great sales, products, and service. I appreciate all info and help
They are extremely knowledgeable and willing to help. It made choosing colors and equipment so easy.
Everyone I dealt with at the store was extremely friendly. Customer service at this location has become a lot better in the last while.
The folks there are very knowledgeable about their products, and were very helpful in matching our color needs.
Incredibly knowledgeable and helpful staff. Way better product than the orange store across the street for the same or better price.
Fast and friendly people. Great service
Good quality helpful people
Go to the Center St. store in Tacoma. We always get excellent help and especially appreciate having Steven help us.
If you need help, SW is the place to go. The employees are willing to answer my questions and offer helpful advice.
Jeramy has always been very helpful and treats me like I spend thousands. When in fact I only come in for a gallon here and there. Thank you to Jeramy and the rest of the Fircrest team ! PD
I went to this store with kids and was told my paint chip was to small (it was the size of a quarter) and that it had to be the size of a silver dollar. Drove next door to Lowes and they matched the color perfectly and I saved a few dollars.
They have a very wide selection of colors and types of paint and very knowledgeable staff.
Good customer service
Ultimate selection of paint colors... helpful staff!
Great service, really accommodating. Kati especially, kind of reminded me of Amanda Seyfried, big beautiful eyes.
We love Sherwin-Williams! The Tacoma Store was very professional and helpful.
Excellent service. Best paint on the planet.
Always great service and I only buy paint from Sherwin-Williams paint.
Sherwin_Williams is the PAINT STORE. Thats all they do and they do it right, great service, great advice, great prices.
Great customer service...matched paint from another company to a t...everyone there is nice and helpful...could not ask for better people to buy painting supplies from!
Very patient, knowledgable and super helpful.
Great service and extremely helpful
Definitely came through having the paint we needed even when we needed so many colors
They are excellent at matching colors.
Helpful employees. Good paint.
Staff very helpful and friendly
The staff are great and very knowledgable.
Quick and courteous staff!
Great advice and customer service.
People very helpful ... parking terrible.
Good quality paint, Friendly stuff,
Great place to get that great paint
Always good paint
The only place I buy paint.
Friendly, know the business, fair prices
They are knowledgeable and friendly.
Stephen is great
My favorite Sherwin Williams store in Washington.
Great service and products
Always prompt service.
Very badNo good
Always shop here
Very accommodating consultants
Very bad service.
They are knowledgeable and helpful
Good service
Very professional