I went to cricket & the girls were rude & didnt know anything. Went to metro & the ladies were amazing, helped me transfer everything from my old phone to my new phone. They give the best quality service! Highly recommend!

They all need to go to customer service retraining. Their all very young women that need either training or re-evaluated. Their music is way to loud while talking to the representatives... Their attitudes about doing their job stink. The store needs a new manager at this location. I personally will be going to a Bakersfield location for now on... If i could give no stars or a half star for a rating, I would. I am willing to spend more gas to go to another store over this location, thats how unsatisfying this location is.

Usually kind of a long wait. Mixed feelings on the staff, have had some be very friendly and helpful, and some rude. One was almost condescending about me bringing in an unlocked phone to activate.Phone selection is rather slim, would love to see them offer more. Would also be nice to see more promotions for existing customers, other than $30 off on an upgrade. Otherwise I think the plans they offer are pretty good overall.

Very nice and beautiful ladies, help me everytime i go in there with phone issues! one young lady even went out of her way to help me make a gmail acount .

I wasnt happy with the wait to simply make a payment. I needed to add a line and I got a new phone and a case with a screen protector. I found that once I got home the sales rep didnt give me the screen protector and only left the factory one in place.

This Metro location is really bad... I drive to Bakersfield every month... The girls here are very rude and ignorant... Especially the heavy set one and the store always smells like farts or something...

I have their service and I must say they kind of suck the data package goes way too fast, the only real service I see is there real quick about getting your money any technical data or assistance that manner you might as well just sit at home and call automated computer yourself theyre just about as much help

Idk why people saying there musics so loud there employees are rude like they have really good service

Horrible service, especially if you CALL them. As a PHONE service company I would expect to get a cost estimate for the LG STYlO 4 of how much it would be with or without my account information if which has to be given at the store I was told after only having just got off the phone with CRICKET of which gladly gave me cost estimates were I to be switching or not. I find it to be an bit of a rude inasion of my rights and my rights to my own privacy .On the whoke Ive also had bad services with T-MOBILE its parent company whom, as far as my recollection goes, charges & were over several years ago charging me monthly for a flip phone the same if not MORE money than almost any pay as you go phones on the market today . Incredible .Thank you Metro for confirming my belief and hope that you and your parent cmpany obecom as non existent and obsolete as your companys honest and affordable policies have been for me .

Customer service lady that helped me was very nice. but I am very not okay with MetroPCS at the moment because whenever I switched my service over to four lines instead of just my one line I was told that there was unlimited internet on every phone and that I still had my Hotspot well now theyre telling me I dont have a hotspot and then I have to pay an extra $50 a month just to have it. and not only that the sign that was on the door that still is says that its only $100 for all four lines and I walked out of there paying almost $600 thats false advertisement.

Friendly service there they are smart there they know what theyre doing they help you with kindness Its a great place great deals

Im getting to where I dont like Metro by t Mobile whatsoever because even though theyve merged the government hasnt allowed it yet and I cant get any help with my phone I just bought and its over $200 and I dont think thats fair expecially when I pay the insurance on it I wonder how the other people are doing with Metro and T-Mobile somebody needs to like right back in and post it

Good place to get phones with unlimited data

Great staff and service

Great service and nice people

Wonderful service.

Theyre pretty dumb.

Great phone deals

Costumer friendly.

Staff is rude

Great

It

Without very kind to your customers

I like it because good quality and promosion

It is not very well taken care of by the workers