Very kind and professional people with a great, affordable selection of mattresses. Id been to a few places looking for a new bed, just to have the process last over a month. When I set up an appointment with Mattress By Appointment, I had made up my mind in under half an hour. They even helped me mount the mattress on top of my car that same day. Cannot recommend enough.

I had a great experience getting approved for my mattress. Reasonable price and low down payment. I didnt have a truck to pick up my mattress and no money to pay for delivery they were so nice to bring my mattress to me. I will recommend them to anybody.

My experience was absolutely Great!Deena was very nice and explained the process before hand. The credit approval only took 2 mins. She listened to what we wanted in our selection for mattress and was able to help us find just what we needed within our budget. I would recommend mattress by appointment with Deena to all! It was a pleasure doing business with her and we look forward to purchasing more mattress in the future! Thanks Deena!

The owners here are extremely nice and they have great quality products. They worked with me on a price and even personally made sure it was delivered when promised. The best prices you’ll get on mattresses in town guaranteed!

This past weekend I booked a 1:15pm appointment with Deena. I confirmed my appointment about 30 minutes prior and she told me to alert her if anything came up. I alerted her that I would be a little late but I would still make my appointment. When I showed up at 1:25pm, the store was locked and there was no one inside. I called Deena and she told me to give her a minute to contact her husband because she was out doing a delivery. After waiting for about another 10 minutes, she called me back to say that there was miscommunication between her and her husband and that he left. She told me I had the option of waiting 45 minutes for her to finish the delivery or to come back at 5pm. When I asked if there would be some kind of compensation for me waiting/the miscommunication she proceeded to say “this is a mattress not some kind of happy meal, if you want compensation have a great day.” I’ll never do business with these people again. The experience was very unprofessional, a waste of time, and inconsiderate.

Thank you so much for the beds, we love them. Yall are wonderful people...

Very friendly and attentive business. Feel free to step in if your looking for a bed. I bet you get your mission accomplished!😁

Excellent service!! Very fast and easy, and the mattress we got is awesome. Would definitely recommend!!

The environment was very clean nicely kept. Deena was very honest and kind. She has a wide variety of beds. I liked most of the beds she answered all of my questions. I would recommend you too take a look.

Dina was very helpful with my situation. She was also able to help me get a nice mattress for a great price

(From Delano) What more can I say? The service was grrrrrreeeeat? From the moment I walked in I was treated like I was family. So very kind and went above and beyond to ensure that I left to go home with the very mattress I wanted to know that I was gonna be able to have a blessed nights rest..Thank you so much. I strongly absolutely recommend anyone needs a mattress set to pay them a visit. Trust me, you wont regret it. By the way, did I mention that the mattress set was delivered and waiting for me when I got home. Yes, that fast.👍👍

Bought a queen Stanford Euro Top and can’t be more happy then what Mattress by appointment has to offer! Thank you so much will refer all my friends and family to you!

Love love love. I was able to get approved fast and easy as long as you work with a bank account you’ll get approved. Great quality mattress with fast delivery highly recommended!

It was so quick and so easy to purchase. Beautiful people with excellent customer service! We even had a quick delivery appointment! Yes! I recommend them!

Very friendly met my needs and I recommend them to anyone looking for a mattress

Amazing and friendly place, everything’s adorable and very comfortable the owners are the sweetest I suggest you shop with them if you want the best !!!!!

Great service and recommendations. Owner was very helpful. I had a great experience

Great customer service! He helped me in every way he can. Great prices . I highly recommend !

I got the most comfortable mattress from Deena today and I only paid $40 down. They are so nice and quick and it’ll be delivered today! Thanks mattress by appointment

WEST CREEK MATTRESS SALE EMPLOYEES HAD VERY GREAT CUSTOMER SERVICE. THANKS FOR HELPING ME WE GOING TO INJOY OUR SOFT AND LOVELY MATTRESS. THANKS TAHA.

Deena was so helpful and nice. My experience with getting a new mattress was seamless. She answered all of my questions with ease and even qualified me for a bigger credit. She made my personal purchase feel personal and welcoming. I am very well pleased and will refer anyone to her. Thank you again Deena!

Great service. Quality products.

Great communication as well as service. Amazing!!

I love them, they are great people, they service awesome, very welcoming, great/reasonable prices with financing available ! With top tier mattresses !If you’re looking for a sign to check them out, HERE IT ISOH ! Delivery only $75 and can be financed !

Ive never had a brand new mattress and Deena made my shopping experience very enjoyable. I would recommend anyone to go see her for their next mattress set purchase. She also has many payment plans to work with your budget. Thanks again Deena.

I came in today without an appointment and the owners were soooo nice about taking care of me. I got an approval and delivery the same day! I will highly recommend!

Great customer service! Very patient and great quality mattresses!

Very friendly. Very nice. Reasonable prices. They were able to work with my budget and get the mattress delivered the same day. Highly recommended!!

The service was great and they were friendly, I would recommend to all family and friends ❤

They were so Helpful for My Daughter and I. Thank You So much. I appreciate all that you have done. Your prices are so reasonable. Your selection of beds are great. Again I Thank You

Deena was so friendly, patient, and helpful! Prompt and efficient service ! She listened to me and was very patient with helping me find the perfect mattress! 5 STARS!!

Prices were fare and there was a great selection of options to fit your budget. Owner was very courteous and felt no pressure on what to purchase. If you need mattresses or box springs, I would highly recommend this outlet.

Deena was very friendly, and professional. I loved the mattress I bought she also gave me a huge discount!!! In the future I’ll definitely be using them for all my mattress needs!

My experience with the staff here was great. Service was painless and easy and I was able to leave exactly with what I had in mind. Highly recommended to help you ensure a great nights sleep.

Great deals, great prices and very flexible. Deena was so nice and helpful!

This place is awesome! great prices and very nice and comfortable beds.My sales rep Mrs. Jessica was very helpful and worked hard on getting me the best deal possible. I love my bed.Thanks again. I would highly recommend them if your looking for a new bed.

This mattress store has to be the best place to buy a mattress. Customer service was outstanding which is hard to come by these days!. Delivery of my new mattress was effortless. There is nothing negative to say about my experience. I have recommended to all my friends and family. Definitely an A+ place. Thanks!

I was helped by the new owners and found the experience to be very positive. I had the matress delivered and had no problems at all. I would recommend them to anyone looking for a good honest upfront deal. I love my new bed!!!

Deena is so nice! She provided great customer service from the time that we walked in. They have a variety of mattresses to choose from and great quality mattresses as well. The process was quick and easy too. We are Happy with our choice. Glad we went here.

It was awesome. The owners were very nice helpled me along the way with the whole process allowed me to see the different brands that their establishment has to offer I finished my paperwork within 20 minutes as well as received excellent customer service and had my bed delivered within the day 10/10 would recommend everyone. And remember to ask for Deena

I absolutely love this place! They are extremely friendly and really helped us out today! Process was easy and I got approved right away! Thank you so much!! I would definitely recommend here if your looking for a mattress and pillows!!

We had an amazing experience with Deena and her husband. They are very friendly, very helpful and was knowledgeable about the type mattress we needed. Our mattress was delivered and we absolutely love it. If you are looking for a quality mattress and friendly service that will be attentive to your needs, this is the place to go. Thanks again guys, we are indeed grateful....

Deena was very polite, timely and fun to chat with. She explained each mattress and the firmness or softer options. The store was able to accommodate same day delivery which was completely unexpected, but greatly appreciated. Thank you Deena!

I absolutely love this locally owned placed. The couple were so sweet and it truly felt like I was talking with family. The beds are of good quality and they said theyd deliver today. Thank you so much for this wonderful experience and working with me!!!!

It was a great experience and very easy. We went to our appointment and were in and out within an hour. The mattress was in stock so it was delivered just a few hours later and we love it. The couple who helped us were very friendly and knowledgeable about their products.

I had a wonderful experience while getting my mattress. The service was extraordinary, very helpful and gave great advice while choosing my mattress. I just recently purchased it and I’ve been getting the best sleep I have ever gotten. I recommend this store to everyone that is looking for a lifelong investment.

This is my 3rd set of mattresses from this company and I highly recommend anyone in need to check them out financing is available if needed great customer service overall great small business with good quality

Soon as I walked into the place I felt a great vibe, I was greeted by Deena and her husband and beautiful baby girl with a warm smile. The customer service was on point, I waked out of there with the mattress I wanted, and I wanted to walk out with the baby but I couldnt lol. I definitely would recommend my friends and family to go there. Thank you Deeana for everything💙💙

I really love this place I was able to test out which set I wanted and it was a fast and simple process. I highly recommend Mattress by appointment

Professional and friendly service. I am impressed with the quality and comfort of my mattress. I highly recommend everyone to check out this business, the selection and prices are unbeatable. Thank you Mattress by Appointment Tallahassee for being so knowledgeable and helpful with my purchase.

They were very nice and helpful. They had exactly what I wanted and needed. They offer a great interest free payment plan as well. Thanks guys.

Excellent and professional service. They went out of their way to ensure that we were pleased. It was easy and they did same day delivery. Every satisfied with this service. The mattress is amazing and top of the line!!

Great customer service!! This is my second purchase

Really great service. Worked around my schedule, gave me all of my options, and I was approved in minutes. Quality mattress as well! Thank you guys so much.

This store was very nice and warming. They help us so much and made this process so easy. I highly recommend them.

Best place to buy in town. Great people and prices. Thanks so much for helping me save a bunch of money!

Magnificent and professional service! I would recommend this company if looking for nice affordable mattresses. They’ll even deliver. I enjoyed doing business with you all!

This is my first time purchasing from here and I totally recommend any one to them. Very good customer service and very nice people. I loved the experience

Nice friendly.. good prices

Completely me the need and exceeded my expectations. Definitely recommend as an alternative to the big name mattress stores here in Tallahassee.

Really pleasant professional easy to work with I’d recommend some one else

Great service nice friendly people good prices too

The owners are great. I was able to get a quick appointment, and find a mattress in less then 30 minutes!

Denna was very great she was very respectful nice and outstanding she made sure I got Excatly what I was looking for 😘 I highly recommend that y’all go see her awesome customer services 💯

She was very nice ! She was extremely helpful ! ❤️

Prompt and friendly service will recommend

They were amazing to work with. Super friendly, knowledgeable and willing to assist.**Update**Unfortunately, much to my dismay the first mattress I purchased had an impression that made it very uncomfortable to sleep in. I was able to do a warranty claim and have that one replaced without much trouble.I was offered and upgrade for an extra $325 and opted to do that. Again, within just a few months the mattress has become impossible to sleep on due to the same issue I experienced with the first mattress. I completed yet another warranty claim and was advised via a non descript email screenshot that it was declined not one time, but three!!I am not able to sleep on the $1000 + bed I purchased due to the severe back and neck pain it causes me, so I am sleeping on my couch.At this point, while Deena was helpful at first, I am now getting no response.I have called the corporate office in Greenville, SC three times only to find out they dont answer their own phones, they use an answering service who has sent my messages, still no response. I also sent an email on the contact us page of the corporate office.......no response.I do understand per the receipt there are no refunds, but this is insane.I have a $1000 piece of garbage I can not even use.I attempted calling another location out of state to see if they have any suggestions, they were very kind and said they will speak to their Regional manager to see what options he could come up with, mind you I did not even purchase from them.I am just in awe at the lack of care and compassion now that the sale is made and I have a problem.**I did receive an offer from Deena to exchange my bed, I am opting for a different brand and am sincerely hopeful I will be able to finally get a good nights rest with no pain.I am appreciative.

The lady there was very nice.

Everyone was super helpful and extremely friendly i will definitely be coming back next time for all my bedding needs

I needed a new mattress for my winter home. I purchased a king size mattress here. The couple that owns the store were very nice. They were informative and helped me find the right mattress. The prices are more than fair! Service was outstanding. I definitely will refer this establishment! They also have great financing options. A+ Rating from me

I worked with Deena to get myself a luxurious queen sized mattress and i was in and out of there in ten minutes !! She was so kind and informative, communicated over text very swiftly and got me the bed i wanted. Highly recommend !

Friendly and quick service! I will be back. Thanks again for all of your help.

Great and friendly service. I recommend those guys to anyone who is interested in purchasing a mattress, they have great pricing, best deal and very fast delivery.

Bought my sons twin memory foam mattress here the have great prices very happy with my purchase definitely recommend

Very smooth purchase experience! I appreciate it.Perfect price very affordable they have everything you need.

It was good it was very helpful dear I got a good treat I could respond yes

The Best in Town!!!!!!!Deena customer service was awesome she answered and explained everything thoroughly. It was a pleasure meeting you 😊 Now time to break in my new mattress

Greg and Jess were very informative about all of the mattresses and after discussing my needs sent me home with the best mattress EVER! I don’t remember the last time I actually slept so well and didn’t realize how much a good mattress helps that. They also delivered to me same day which is a huge plus in my book. Would recommend them over and over again! Thank you both for helping me get my much needed relaxed sleep back!!

Great place!! Works well with customers very friendly! They have everything you need, thanks guys👍🏽👍🏽

They have good customer service very friendly and they have affordable prices and you’ll like 💕

Very good quality and reasonably priced. Strongly recommend!!!

Very good service helped me out a lot and beds are great!!

Deena was a pleasure, and I got everything I needed! Glad I decided to come here.

Greg and Jessica have the greatest customer service skills. They are knowledgeable of their products and understanding of customer needsI am disabled and impaired and they made sure I was taken care of and understood everything

Jessica and Greg were the most sweetest and most helpful!! I just moved back into town from Salt Lake City and they made sure to deliver my bed the same day so I could have a bed to sleep on. I would highly recommend Mattress by appointment and you can’t find better prices than this in Tallahassee.

I had the BEST experience and the delivery was fast. Definitely recommending to others!

Great customer service & quick! Glad I chose this company to buy my new mattress!

Very polite, up front, and knowledgeable.

Great prices and wonderful customer services.

Had a great bed buying experience, treated like family

Support local business. Great personality and will help out as much as he can. Would highly recommend making an appointment as buying a mattress. I have known Taylor for years, great guy! Come see him for your mattress needs!

I’m always grateful for the service provided by this company very professional and patient with me every time I’m there I have brought twins mattresses from them in the past which we loved very comfortable and Saturday I purchase 2 sets of Queen Mattress and box spring very comfortable Thanks for always taking care of me and my family Thanks Jessica

Excellent service and top quality mattress! Thank you so much 😊

Great mattresses

Great customer service!

This is the second time we bought from them. Theyre super sweet, really helpful. Great deals and really good quality. 100% recommended

Great people to work with great prices great products Thanks Mattess By Appointment

Great customer service an a very fast process. The mattress I purchase is very comfortable and nice quality for the price !!! So I highly recommend this company 😍

The best mattress store in Florida. Professional customer service. Thank you!!

Great deals! Able to get the King size bed I wanted well under my budget. Very patient and has nice selection of mattresses. Delivered to my home for free as well! Will definitely recommend others and will be getting more mattresses from them in the future