I walked in to this office today lucy made me feel welcomed she explained the rental process and she was so polite and professional. She definitely deserve a 10 star. Thank you for helping me get the best size space.
Lucy treated me like angel. I came in to view a space and got me to rent right away. Very professional and polite thank 3
5 Stars for this storage facility. I needed some boxes and supplies yesterday, and was greeted with a welcoming smile behind the mask from Marcela. She helped me to choose a quick package pack for a good price and save me money which I appreciate. Keep up the good work youre doing!
My name is Colbert Broughton, And I would like to share my experience and the services I receive at public storage of Tamarac, The appearance of the facility super clean, and the customers service from the manager is excellent and beyond my expectation,definitely a five star rating facility from me,great job keep up the good work.
Great place! Lucy is awesome takes care of all storage needs.
Lucy was an A 1 person you are blessed to have such a great employee. Great attitude!!!
Lucy was awesome. She showed us a unit that we were interested in renting. She was very knowledgeable and thorough with Signing us up for our rental. I would highly recommend Public Storage. The other employees were just as polite and friendly. It was a pleasure
Stephanie was absolutely phenomenal!!! I would highly recommend doing business with her, she was very personable and pleasant to work with. Came to check out the property and was happy with the service I received. She made me feel comfortable leaving my stuff here !Note to the company - do whatever you must to keep her as a employee because she IS a amazing !
Stephanie was just so fabulous! She helped me download the app so that I dont have to go out in the rain anymore to make my payments. I appreciate how kind and patient she was, as it was the end of the day and she had to stop cleaning in order to help me. She didnt seem to mind at all...went out of her way 10 fold. I admired that so very much. Thank you Public Storage.
Andrew did an amazing job, explaining everything. He was very patient, and he answered every question that I asked and he explained everything. He most definitely is a people person and a great attitude. 5 🌟
Mrs Lucy was very professional and patient with me during the application process.She went far and beyond to ensure that so understood the policies and procedures relating to Public Storage. Furthermore, she answered calls from other customers in a polite and timely manner. Although it appeared that the customer on the phone was disgruntled, Mrs. Lucy stayed calm, polite and professional. Lastly, she assisted me with the access app and helped me complete the application in a reasonable tome. I’ve used other Public Storage facilities and the staff consisted of four or more workers. However, at the University Drive location, she is a one woman show. Surely, she could benefit from additional employees working with her. Due to her lack of help she must inspect units, and leave the office from time to time. Unfortunately, During her absences from the desk, customers must wait at the door upon her return.
Location was very clean and easy access. Staff was very helpful. My move in was quick and easy. Thanks Lucy and zora
Ms. Stephanie is very kind and helpful. She called me when she noticed that I had left my space unlocked. When I came back, she was very patient with me while helping me learn how to download and use the app to open and close the gate so that I don’t have to get out of my car or touch the keypad. Being an elderly person, I greatly appreciated that. Public Storage is very blessed to have her on their team.
The best experience of my life. Stephanie was amazing her customer service is through the roof. What a clean facility and so welcoming. Thank you Stephanie for making it so easy to rent my storage unit.Maribel OReilly
Lucy is great! She was helpful and I enjoyed my experience today.
The service is wonderful they just renovated the place and it is super clean well lit. The property manager Lucy has very helpful I’m only storing because of her excellent service. Thank you will definitely recommend others
LucyVery good serviceClose to home
Lucy was very helpful. She helped me find the perfect space even though it was 100 degrees outside and she was very patient. She then helped me set up the app on my phone. She made the entire process go very smooth
As newer storage finders I have to say that this location was awesome to deal with Cecelia and lazora were pleasant and it was a super smooth process.. we will be back to this location just from the customer service alone.
This location is very convenient, great personel, clean - only con a little expensive.
Clean storage space, easyily accessible units, friendly associates. Make sure to speak to Stephanie, she has been so kind and wonderful to make me feel confident that my belongings are safe.
This location of Public Storage is amazing! Super clean and organized! Lucy helped us out and went above and beyond, even as to stay late with us after she was supposed to leave; and made sure we had everything we needed to have a successful move-in!We are very happy with our location and space and are glad to have found this location!
This Public Storage is great. Super clean. Stephanie is the best. She was very friendly, and she helped me get the perfect space to fit my needs. Im very pleased with her service and this location.
I did have a great time storing with you and will do it again if i need it, awesome job Marcela.
Lucy was very kind and helped me with everything I needed. I recommend this location 100%. Excellent service. Thank you
Thank you Marcela sooo much for all your help today you saved my day! I am looking forward to see you and your place is nice and clean!
Self-storage is as basic as it gets, but there are a lot of flatbeds available, and the staff is kind, courteous, and helpful.
Awesome service from Marcela and Shermetta. I would appreciate if you would have also washers and dryers at the property!🙂
Stephanie was excellent! Very professional, friendly, knowledgeable and patient. The facility was clean and seems to be well maintained.
Edit: Had an issue and miscommunication where I was being charged for a month after vacating the property. Lucy reached out after I left a voicemail and after seeing my first review. She was able to correct this situation promptly and was polite and friendly during the whole transaction. When at the facility, she was always helpful and great.
Stephanie boy I have to say was the most helpful, I accidentally booked the wrong facility and; she was more than willing to help me with the next steps to make sure I was accommodated accordingly. Star employee I love it.
Just joined the public storage family and Stephanie was an excelent costumer service experience. She is a great addition to your business.
Lucy was amazing !!! She’s very knowledgeable with the service provided. I would recommend everyone to her. Awesome job easy process!
Stephanie Has A Wonderful Personality And Gave The Best Service She Answered All My Question And Had No Problem Showing Me The Unit Beforehand
Lucy is the best ever she was so nice and polite
Lucy was very helpful and informative. She had a wonderful attitude
Lucy is amazing!!! We want more people like her!
Lucy is amazing! It’s too bad I can only give her 5 stars because she’s worth at least 10. She’s very personable and listens to your needs. Thank you Lucy!
Miss Lucy is very pleasant, helpful and attentive. Every time I stop in I end up leaving with a smile. My experience at this location has always been positive.
Between Andrew and Lucy, my Guardián Angel, they made my moving into my new storage, flawless! I thank them Somuch!!
Lucy, Nina and Lori were excellent employees. Lucy was very friendly and eager to help. Nina was very conversational and pleasant. Lori was equally as friend and extremely joyful. These three employees made a situation that could have been even more stressful and more of a hassle and made it a very pleasant experience. I would recommend using Public Storage at University to everyone who wants experience excellent service and friendly employees. You guys rock!
Ms Lucy was very helpful she helps me with the App and a rental. Thank you
Customer service was very good. Knowledge and personality was also very good. Great job. Thanks....
I have been using this facility for many years and have always had a great experience with your staff. The property manager, Lucy, always greets with a smile and is also helpful if and when any issues may arise. Thank you guys for your great service and dedication.
The staff was friendly and was very helpful.Ms Sheryl very professional and I would recommend using their services for storage needs.
Renee was very helpful. I feel comfortable with all the information that a received.
Great serviceClean propertyRenee was great in helping me to find the space I needed .
Stephanie is Amazing!! Great Customer Service!
Facility was clean and staff was friendly. Very secure campus with gated entrance. No issues except it might be helpful to post a map of the units when you step off the elevator. I wandered a long time with a big box before I found it.
Very helpful and informative
Ive been storing here for 3 years and the property manager Lucy has always been very helpful and professional. She knows her stuff very well shes a great asset to the company. Thank you
Lucy at the Tamarac location helped me with my unit. She was very patient and friendly. The one I reserved did not work out but she immediately found another and I was able to move my things in right away. I would highly recommend this location. Friendly staff and clean environment.
Ty marcela and shermetta
Property manager Lucy and her trainee were very helpful they made the process very easy. Thank you
The property manager Lucy performance was professional in every aspect. This is the 3rd time we have used public storage with the same positive results, we will certainly use them again. Highly recommended
The property manager, Lucy is the best! Shes courteous, knowledgeable and friendly! Great customer service!
Great service and friendly staff. Ms Sheryl was helpful and was very professional.
Lucy was very informative and even brought a little humor to the table. We loved the customer service provided to us today. Definitely recommend this storage facility
Great location with clean secure spaces.. Lucy the property manager was a pleasure to work with..
Lucy and Kevin provided excellent customer service during my visit. It always a pleasure to use the facility. I would definitely recommend this location if you need a storage unit whether you live near or far.
Lucy was amazing ! Poor thing stayed and helped us even though they were closed. Thank you ! That’s what customer service is all about ☺️
I enjoyed my visit with Ms Lucy today. She was very informative and very professional. I will definitely recommend more people. Thank you so much
Thank you Keveen for the help this gentleman took his time and patience to help me move in into my unit after having a long troubling weekend.Perfect customer service He provided me with a well detail explanation about all my rental agreements. Thank you on making my week easier.
Lucy was great and showed me the different units. She was very nice and answered my questions.
Lucy was AMAZING ensured a quick and easy process!
Lucy the Property Manager was fantastic and very professional!!! She made my registration of my unit so easy and pleasant!!! She is a wonderful asset to Public Storage!!! She made my day!!!!
Lucy was very pleasant and explained everything so well thank you again !
Keveen was AWESOME! Help me to secure my unit in very short time, answered all questions and concerns prior to securing the unit. Would definitely recommend! :)
Great service from Lucy the property manager. Very helpful and accommodating.
Renee was the bestMade my rental so easyRecommendation 10+
Stephanie was very helpful, knowledgeable and friendly.
Me and my wife are moving so we were in need of a storage witch was our first time renting a storage ever, we decided to come at this location.Long story short the agent Keveen was really helpful, he gave us every information that we need,He made every steps of our transaction very easy, great individual to interact with.Thank you for the warm welcoming and your business.
Went to this location this afternoon. Lucy took care of me. I wanted a space to rent.She took care of me in minutes. She know what shes doing. Shes very pleasant and smart. She was excellent.LUCY IS A MAJOR ASSET TO THIS FACILITY. The Facility is clean and convenient. I feel safe.
Wonderful customer service- Lucy was great :)
Lucy was amazing, very helpful, and wonderful conversation. She made getting a new unit fast and very convenient.
Lori.... Was very helpful and pleasant. 😊
When I went to the public storage it was not that easy to get in to and keveen was very helpful and nice helping me get in to my storage because I’m an older woman but he was very good you guys should keep him.
She is the best .. I love her
Called and spoke to a representative about my storage needs. I discussed the size unit I would need and pricing. Was emailed a reservation with the unit number and first months cost. Upon coming to the location I was greeted by friendly staff. When they reviewed my reservation and unit number available I was told their are still items inside the unit due to it being auctioned off. Thats fine and I understand that, but I should have been told this before driving over as I was not able to see the unit nor lease it as the items were still in the unit from the auction winner. I would have appreciated to know this ahead of time so that I didnt waste a trip driving over and not being able to start a lease or view the unit. Also my reservation included a price for the first month. When I came to the location I then discovered it would actually be $20+ higher due to insurance (required) and tax? I would have liked to have this included in the reservation quote so I dont think my first months lease is $170 and in reality it would be $192.
If you’re looking for a clean, safe location to rent this location is wonderful. Chelsea and Lucy were so helpful with everything from the check-in process, explaining the rules and answering any questions we had. A smooth transition and great storage option!!
Lori was very helpful and provided great service. A+++
Had a wonderful experience. Lucy the manager was informative & a great help.
Lucy was very good driving me around prices, unit spaces, and in addition she had good and friendly conversation...
I have been renting since April 2016.Lucy the property manager is a major asset to Public Storage.I had a personal issue and she went above and beyond to help me resolve it.Highly recommend this location to everyone,rent with the confidence that any issue that might arise Lucy will work to accommodate your needs.Great location,clean,convenient,safe,secure,and courteous staff.What more could you ask for when you need a place to store your personal items.
Service is awesome at this location. Lucy is very knowledgeable and pleasant. Would definitely recommend this place.
Excellent facility and very conveniently located. The woman who assisted me was very helpful and friendly. A really nice place to do business with.
Exellent service from the property manager Lucy. She is a great example for the company. She make you feel at home
Excellent service! The lady was very helpful and made setting up everything very easy👍
Thank you Lucy for assisting us with our storage needs. She was very polite, professional, and quick to answer any questions that would solve our concerns when it came to getting the right size and price on our units. Highly recommend!
Its a storage facility. Well kept.
First time storage renter here. Ladies in the front office were more than great!! Super helpful and friendly. Took the time to show me my options and help me decide what would be perfect for my needs. Very clean and tidy establishment. Would definitely recommend!
Lucy is very good customer service employee. I recommend this place.
LUCY WAS very helpful through the process, made sure I had all my info correct ! I would highly recommend this location !
Con is they dont have prorated rates. Pros plenty of parking and easy access to my outside unit.
Miss Lucy was very responsive and helpful in getting me a nice storage unit. She called seconds after my online inquiry and was on top of things. When I went into today she did all the paperwork electronically and I was done in less than 15 minutes. Thank you Miss Lucy!
The service from Lucy today was amazing! Thank you so much !
Lucy is the best manager service is excellent
Just stopped in for to purchase a few simple supplies for some stuff I was storing Im not a regular customer at Public storage but I most say I felt like it staff is wonderful Guy named Avi or Abi is really helpful ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Lucy gave the best service. Thanks for the outstanding help
I walked in to this Public Storage and the Property Manager Lucy was very nice. She provided me with detailed information on renting a space. I will definitely come back to rent. Thank you so much Lucy.