My experience was great I wish everybody could have great customer service like orlaine adams she was just amazing help and got me through the process simple easy I will definitely advise more people go there just because of her
I first spoke to Jerome who was very professional and knowledgeable and answered all my questions. When I got there, Darren made the process so easy and enjoyable!!! What a helpful, patient, nice, kind, professional young man!!! Thank you so much, Darren!!! And the place is spotless, which was the most important thing to me. This place is great!!!!!!
Jerome McCray knows what’s up! Professional, courteous and kind. Made the experience pleasant and smooth. Highly recommend this state of the art high tech facility. Everything was clean and in working order. Plenty of dollys and security top notch. Thanks again Jerome for making Jodi and my move so great!! Kim and Jodi Kodzik
The cheapest one I found, yet excellent customer service. Units are neat and clean.
Who owns this eye sore?? Cant believe the city of Tamarac thought we needed another storage facility.. ridiculous
Jerome helped me! Awesome customer service! Great prices!!
Quality service, very professional and friendly staff,I keep going back to safeguard for over 6years highly recommended.
Jerome was very professional from start to finish. He walked us through the process thoroughly. The automated process is new to us so he was very patient in making sure we understood. We had many questions he did not miss a beat in responding to us. I love the idea of the automated service, cleanliness of the facility as well as the safety protocol that is in place. He informed us of the possibilities of what could happen or the unexpected. I truly appreciated how he went over and beyond to ensure that we understood everything especially in case of emergency protocol!!
The staff here are professional and courteous. Darron genuinely cared about what I had to say. Mostly venting, during this tough time. He made it an easy and relaxing experience. kudos to the entire team!!!
Daren is very personable and professional.So far, the experience has been efficient, although some aspects were misrepresented when we initially called customer service. We ended up taking the unit sooner than expected. Two different customer service reps gave differing information, which led to the confusion. Were hopeful that was the only glitch and wont need to re-rate our experience based on future interactions.
Front desk person is a little snippy, don’t even bother setting up online because they will make you wait to have access. App does not work to get in.
Jerome is the best ! Best customer service hands down ! Got us in quick & easy & he was very knowledgeable!! Thank you Jerome!!
Great storage, everything feels new. Very friendly and helpful staff!
I had the best experience renting space here. Jerome McCray was polite, knowledgeable and did an amazing job at beating the competitors price. Covid protocols were followed throughout. The facility is practically touch free. I highly recommend Safeguard Self Storage!
Nice clean place. Friendly service. Maria made me feel like I was picking the right place to store all my stuff I ran outta room for at my house.
The customer service is excellent, so clean and organized, its a pleasure storing here Jerome and Orlaine are awesome!
Staff was very helpful and friendly. No pressure. Facility is new and clean and easy to use.
The only reason I am not issuing a 5 star review is because for such a new facility I was disappointed to see operations happening outside in a trailer. If it were not for Jeromes superior customer service I would have taken my business elsewhere. He took the time to explain my different storage options in great detail. You cannot put a price on that type of service these days.
Orlaine and Jerome are the best! Made our move in date feel so welcoming.
Friendly, helpful service wish I could give my rep that helped me 10 stars
Nice, clean facility! Jerome and Orlaine are my go to staff, if they are not available I will call back. Their service and professionalism can not be duplicated, as they go above and beyond, they will get you the answers that you need and are truly a credit to this storage facility! Keep doing the great job that you do!
The facility is more than what I expected. When I picture quality customer service, Jerome fits into that frame. He was kind and patient while maintaining an excellent level of professionalism.
Jerome and Orlaine were very helpful and informative in helping me and my mom find a great storage unit. We searched all over and they made safeguard self storage the most welcoming and were very professional & charismatic. Will definitely be doing business here again. Thank you!
Very nice staff. A pleasant surprise with my discount.
Nice facility. Really clean and friendly staff. Orlaine and Jerome were very nice, informative and answered all my questions. Facility looks secure and glad to see access is simple and available when I need it.
I just love this place. I was pleased with the service I received from Jerome and Orlaine great team.
Orlaine is the best she helped me to get set up and pick the perfect size storage unit. Thank you.
Nice and clean, plus great customer service!
I give them 2 thumbs up. Jerome McCray and Orlaine have amazing customer service. And they have the best prices!!
Jerome and Orlaine have Excellent service!
Very clean, well-managed, great staff.
I must say my experience her was very pleasant, the manager Orlaine was very helpful, she was pleasant and courteous. With this kind of customer service I would recommend this place anytime.
Great customer service, professional staff, clean facility organized simple structure and process
I visited this location after visiting another one of their locations since I live somewhat in the middle and I was equally impressed. I rarely right reviews, but I am amazed with their customer service. Not sure if I am spelling her name correctly but Orlane was super friendly and showed me their new building with Bluetooth accessibility. Not sure yet which location I plan to move my stuff into but it will be one or the other.
Jerome was a wonderful help, he explained all that was needed to know about my storage unit clearly and in depth.
👍👍I have been storing here for about 5 years. Would not go anywhere else. Clean storage. Professional, helpful and friendly staff. Thank you Orlaine and Jerome.
Great service. Friendly knowledgeable staff. Very clean and secure.
I cannot say enough how helpful and quick we were helped. Darren who I understand was just filling in at THIS particular location was amazing. Attentive, precise, and extremely helpful. The place is clean and well kept and i was able to start moving things into my unit immediately. If this is the treatment all their managers provide no matter where they are serving all I can say is that THIS is the place for your storage needs!
Great customer service. Orlaine was very pleasant. Clean storage. Would definitely rent here again if I need storage.
Excellent customer service. Very helpful and informative.Great and affordable storage options!
I came in unsure of what I needed and with the wonderful help of Jerome and Orlaine I was able to find the perfect unit to hold my things and for a terrific price. This is the storage company to use. No other company compares. Ask for Jerome or Orlaine, they’re the best 😁
Representatives were a lot more acknowledgeable and friendly than other places I attempted to do business with. Reps held my name and phone number with the unit size I was looking for and actually called me two weeks later as discussed. The security camera system actually works here and all the storage doors are individually protected via the burg system. Card access into storage areas which is nice. They have a nice drive up area with protection from weather so you can unload even if its raining. Place is clean and they have a restroom if needed. Great place.
You cant say enough about how nice an experience with a storage unit this was. Tim and Christine were both so helpful, personable, and kind. Facility is clean, spotless, great security features, easy load in and load out elevators. If I didnt buy a home and have plenty of room for my stuff, I would have stayed here just for the pleasurable experience!FYI, hit up about 3 other places in one day looking for the right one. Returned back here pretty quick after seeing the shape of the other facilities in the area.
Staff is helpful and quickly resolved an issue I had. The facility is clean and well lit. Aisles and elevators are wide enough for most items. Automatic doors and 4 wheel dollys are a plus. Highly recommend
Our entire stay has been great. The staff, in particular Tim and Christina, has been personable and professional. They truly understand that moving is stressful and does what they can to make the process a seamless one. Extra shoutout to Tim for going above and beyond to make our move out a pleasant one. Great service from the start to the end!
Great Storage Facility.Jerome is the best.
Extremely clean and secure facility! Definitely a “first class” storage experience with all air conditioned units, plenty of dollies, extra wide hallways and elevators, motion sensor lights, fob key access security, and very friendly staff! Highly recommend.
Needed storage quickly, staff (Jerome) was responsive, enabled rent unit same-day on a Sunday using electronic contracts, 90 minutes from initial phone call to picking up access key fob, all with appropriate social distancing procedures. Facility and staff exceeded expectations.
This place is like all chain stores imposing tyrannical mask and distancing rules. If I had a choice I would not use any company that does not believe in the constitution
From the first day I came across this location, I just knew this was the place. Very clean surrounding. Upon meeting the manager Tim and receiving his total attention and assistance in helping me select the proper storage and plan, I was sold. Tim is totally very professional. He explained everything I needed to know, detail to detail and that made me feel very comfortable with my choice. The property is immaculant and I am loving my storage space. I do recommend this location to anyone who needs a storage space.
The entire experience over 2 years of storage have been excellent. The staff has always been helpful and professional. The one person that always helped most was Christine. She was always willing to go above and beyond.
The actual location is nice. I have moved out of the area and it is impossible to reach anyone until after a late fee is charged. They send a text message by the end of the day notifying you to pay online then every attempt you make to contact someone during business hours the next day is impossible. They have an automated service contact you and if your answering machine picks up there is no way of you knowing what company is contacting you, because the automated service doesn’t mention it. I like to deal with people, it seems as this company only has people to deal with you in a professional manner when you are in person.
Not a good experience
This is my first time get a storage unit and had no idea if my things would fit in the unit that i chose online. Christine help me and gave me good advise on the units that would be best for my things. She was wonderful and patient. Also she took the time to explain everything to me and show me different units even with it being closing time for the office. I just loved the way she treated me and my little one.
Was moving my things into storage from my home that was closing. Had movers help, but was taking too long, and I could see I was going to need a larger space than I originally signed to rent. I called and spoke with Tim who was our representative from Safeguard. It was 30 minutes until the office closed. He calmed me and promised he would wait and take care of the problem. We arrived just after closing time and there he was......waiting with all the new papers to upgrade to a larger unit ready to go. Showed us the new, larger unit. We were so grateful for his help and staying late so we would be able to get all my things in the larger spaced unit. Truly courteous and professional!!!!!
The process was smooth. Tim was very knowledgeable and informative. The facility is nicely kept up and air conditioned. The price is affordable for the months of occupancy.
First service good
Fabulous experience! This being my first storage unit I had way too many questions and concerns. Louis answered every question fully, patiently and addressed each and every concern politely and professionally. The facility is immaculate and I feel totally comfortable and safe. 5 STARS!!
My first time using Safeguard Self Storage. Derron was great to work with - kind, friendly, professional and very helpful. Facility was clean and comfortable and easily accessed. Especially appreciate the later hours for accessibility to my unit.
Excellent place with very friendly staff, and i love the drive up overhang so you dont have to be in he weather when taking your stuff from a truck into the facility. Love it.
Derron, thanks so much for your help. Very attentive and made sure that I had the right space. Explained policies very clearly and thoroughly.
The process was effortless, the manager & his assistant are exceptional, and the unit is located in a clean well maintained building. I feel secure in the knowledge my sons things are stored there.
Had a great experience at this location. Christine was awesome. The location is very clean and hi-tech. Wave your key-fob and in you go. No quirky gate codes to remember. As key fob is not marked you would need to know your location and floor to proceed- thus the cool security measure.. Great access hours (until 10pm). All air-conditioned spaces. Drive-up place is covered so no worries about getting you or your stuff wet as you load or onload.Very central in safe part of town. Would recommend this location anytime.
The staff Mr. Tim are Awesome people with pleasant personality. Great services all the time. I always recommend Safeguard as the number one place to safeguard your personal belongings
Outstanding customer service, excellent climate controlled and secure storage unit and facilities. Very reasonably priced and easily accessible with a large load of storage items. I would recommend Safeguard to anyone looking for a reasonably priced and excellent storage facility.
Safeguard is a great storage facility and its very clean and convenient. Great customer service prices are fair. Last but not least I would highly recommend safeguard storage Thanks safeguard.
Pleasant staff member. Nice place to store items.
EXTREMELY SATISFIED CUSTOMER! Safeguard Storage in Tamarac, Florida stored my belongings for 3 years without any issues. The facility is safe and very clean. There was never an issue with the climate control, and there was no dust accumulation on my belongings after 3 years. I recommended Safeguard Storage Tamarac location to my friend and she too was extremely satisfied.
Facility is Clean, staff was friendly and professional. No complaints. I would definitely use them again.
The customer service and personal touch that Christine and Tim provides makes you forget your at a storage facility and instead at a 5-star hotel.
Christine was amazing, she give us the best service. Shes great.. my best to you
Tim was super helpful and accommodating. Great experience!!
Great customer service furniture was secure and and well kept I will definitely refer other people...
Safeguard Self Storage is 5 star! Christine, Louis and Susan are the best customer reps around. They help you with professional and friendly assistance and explain terms thouroughly.The facility is clean and you wont be disappointed storing your belongings here!
Gene is attentive and helpful. I fully recommend this storage
Tim was informational and helpful. Spent all the time needed for me to be comfortable with my decision . He is a great employee to have !!!
The facility is clean, friendly and organized. Louis was a big help, courteous. Service with a smile!
Awesome customer service, Christine was very helpful. She knows that the customers are a priority and that ia key. The facility is clean and secure.
Very clean. Service with a smile. Great place to use
Safe place for storage
Good and helpful staff. Clean and safe environment. Runs specials, would use again if needed.
The tamarac storage is the best storage Ive ever had, and Ive been through many. The customer service was excellent.
I commend you for having Louis and Christina managing the store, they are both the glue that holds the place together, they are knowledgeable and efficient and certainly know how to treat a customerthank you for your services
I really cant even give this place a star. The staff has really gone downhill over the years. There is a new person every time I come and their procedures are always different. Today the woman was really rude. I sorry of at the a locked door and she didnt even acknowledge me. Apparently she cannot wave and do something else at the same time.
I rent a storage unit here. The location is very clean and staff are very helpful and polite.
Very friendly and helpful staff. Facility is clean and secure.
Very clean storage. Air Conditioned, great prices and the front staff are friendly
Tim is real helpful and professional, definitely a clean and safe facility.
Could be better with handicapped customers (renters).
I found Safeguard to be an awesome place to do business with.
I have been with Safeguard since this location first opened its doors!They have been through a lot of my life changes as the years passed amongst several storage units.A big thank you to my friends who feel like family . A big hats off to my friend LOUIS who is a professional, attentative and considerate manager.I always recommend Safeguard to all my friends(Mo)Mairin Hitsman
Courteous very well mannered excellent people skills.The facility very clean I am very pleased with the service
It is ok not the best if your looking to store nice items
Tim is awesome, Thank you so much!
Excellent customer service and clean facility@!!
VERY CLEAN AND WONDERFUL ASSOCIATE, JUST LOVE THAT PLACE
It was great.The staff is very nice.I love all of the security
Fast, excellent service, clean place, no other storage like this.
Good sevice and very clean place
Great experience overall. Staff is very friendly, and clean facility!!!