Great quality furniture and awesome staff. Very helpful, patient, and kind. Mr. Andre took the time to listen and understood exactly what I was looking for. Definitely will be back.
First time here. Moved into my new place and was a bit nervous at first. Bella was very helpful with the entire process. She even explained everything to me and was patient when I was looking around. Definitely recommend!
Love Me Some Rent King. Andre Washington Is A Great Example Of Customer Service.. 💕💕💕
They our wonderful,, Ive been dealing with them for yrs. They go beyond to make sure there customer is satisfied.
Andre provided great customer service in helping me to find the perfect washer and dryer combo! Thank you so much!
The store on Bearrs ave is wonderful, all the guys were helpful especially Andre, he went the extra mile to ensure my delivery would be on time, he knows his products, very professional.
Mike was wonderful help me out a lot with a DOPE couch ‼️ Love it here
Awesome customer service. Mr. Andre Washington was very helpful and pleasant. The store is very clean. I love the positive energy!!!!!!!!!!
Yo, he one the best workers you can come to ! He going to hook yall up man !
The delivery guys called when they could not locate my building. Once they were here they went out of their way to help me remove my existing sofa and loveseat. They brought in my new sectional and made sure I was satisfied with the location of it. They were courteous, professional, and efficient. Thank you guys for making this experience run smoothly!
Service is awesome but you have to move quick on the merchandise for they move it kind of quick.lol
Worked with Mike gave great customer service fast and friendly very imformative would definetly reccomend
This was my first time at Rent King and I was looking for a Nintendo Switch. Teddy took care of me and explained the process so I could get one. I was getting frustrated because I thought it would take longer and I was going to go online to get one. He assured me it would be quick and painless and it was. Not only did I get my switch, I got it for a lower price for the down payment than I would have if I went online. Everything went smoothly and within a few hours I had the switch cuz they had to get it from another store. This is where I will come if I ever need anything else because Teddy and the staff made me feel so welcomed and they talked to me like I was family or a good friend, not just a customer they really dont want to deal with and that goes a long way. Thank you all for everything you did for me and getting me set up with my new toy. If you never been here, they will take care of you and get you what you need. You will be glad you did!
Mike was a great help here. Highly recommended!
I came into this location and found exactly what I was looking for at the great price !!!! I was helped by Mike great customer service he got me in & out... Thanks Rent King!!!!
This location is great! I’ve been renting from Ted and Mike for a few years now and they’ve been nothing but wonderful and reasonable. I will continue to rent from them and pass along to my family and friends.
Mike is awesome and so helpful! Great service!!
My brother and I were shopping for a dryer and he found this place. Went in and they seemed to have some good prices. My brother ended up purchasing a dryer and had the 3 months to pay it off as same as cash. Unfortunately, he was not able to pay it off in the 3 months due to the pandemic. They didn’t offer any options for the account and instead it rolled over to the 18 months to pay off a $450 item. Due to Covid we lost track of payments on it and has only been able to pay the weekly amount until there’s more funds to pay it off sooner. I called today to make my weekly payment that was due on Saturday. I normally pay $12.01 and was told my amount due today is $17.01. I asked why and was told there’s a $5 late fee. I asked if it can be waived as a courtesy as I’m taking over the payments and updated the account with a new credit card. I was told after a slight giggle “ I can’t waive the late fee”. So I said ok because I’ve been in customer service for over 20 years and especially in times like this late fees can be waived. So now I’m not going to be purchasing anything else from this store since there’s no options available during a pandemic and a $5 late fee can’t be waived. I’ve never had a problem until today and I won’t be referring anyone to them. I have an account at Aaron’s as well and they have been more than understanding and have waived me two late fees within the last 4 months due to this pandemic.
Great store and excellent service
Come see my boy mike he hooking people up
Mike was great!
Awesome service had exactly what i needed to make my new home comfortable with affordable prices.
I must admit you guys always look for me. I have been a customer with Rent king for the pass 5 years. And I love it. Keep up the good work guys😊
Yall are great 😃
Great Staff!!! 10/10 recommended!!!!!
Absolutely love this store ! Super organized every time I go and the customer service is outstanding! Jorge, Taisha,Teddy, Mike and the rest of the team are always quick to assist me with anything I need ! Love my sofa sleeper and can’t wait to order my next piece of furniture in just a few weeks !
Jose ... did his thing great customer service ..,,,,
Have them a deposit on may 5th. Still have not received our furniture it’s now June 13th. They blame the vendor but who takes over a month to deliver? Horrible place.
First off, let me say that I only write reviews for the most worthiest. Rent King you are worthy. Thank you to Shawn and his manager. I needed a refrigerator ASAP because mine went out the night before and my food was thawing fast. I called the store and explained this to Shawn that I needed a white fridge (to coordinate with my other appliances) and they had none in white. Shawn went out of his way to go to another location and pick one up. I had the refrigerator within an hour of me calling the store. Now I have time to wait for Black Friday and hopefully get a good deal on a new one but I don’t have to rush out right away only to find out that if I had waited another week or so I would have gotten a better deal. Thank you again Shawn and Rent King (Bearrs Ave). You guys are awesome!!
I love the customer service. The manager and the whole team shows what customer service is all about. Upfront and very friendly. They went out of their way to help me and that is what friendly customer service is. Affordable prices and I would definitely refer them to anyone whose looking for furniture or electronics. Thanks rent king!
Great staff!
Very pleasant experience. Sales staff and manger was polite and help me and my wife with all our needs. I will recommend all of my friends to come here to get all there home neeeds! It was great doing business with them.
Delivery drivers Turk and Destin were awesome and on time best rent king ever !!
Was at rent king Halloween party ‘ love it ‘ crew soo sweet ‘ definitely come again
Good customer service and quality furniture. I would have given 5 stars, but for the fact that If Im a day late, I get several calls and a text message. If Im working and cant call back right away, dont text me! I asked not to be texted.
Great customer service and the employees are beyond nice and helpful. Great place to go to for your whole house I truly recommend any one to go to rent king.
Been in the store and have to say taisha and her crew are the best!!!!They will def help you out and make sure you are comfortable with the prizes
Excellent customer service and very accommodating
I’ve been renting with rent king for only a few months and I honestly wouldn’t recommend anyone to go there from them. I went in to explain that my rent has to be paid and it was conflicting with my furniture payment. They called me was very rude to me on the phone after I explained my financial situation to me. I told them that I can’t make the payments because I’m trying to save money, they told they don’t want to pick it up and they I should keep it to do an payment arrangement. So I get an threatening text saying that going to sue for no payment after stating that they should pick it up. I hasn’t even been a full 90 days yet. Smh. I would rather save and get my own furniture not owing anybody any money. Not worth it trust me. Buy your own furniture.
This store has really good staff and Has good vibes all around. They also work with you!! Great place thumbs up
I love this store. I got a pull out couch for 180.00. Delivered and everything. I highly recommend going here.
CROOKS!! DO NOT DO BUSINESS WITH RENT KING! I cant stress it enough. These people are downright thieves and ridiculously ignorant. On more than one occasion I have had one of the workers come to my house to collect payment, only to be groped and sexually harassed. I had to have my fiancee ask him to leave. They make you feel very uncomfortable and it just isnt worth it. Its a lot easier to just save $300 for a nice TV. Being harassed and sexually assaulted by these people isnt worth it. If you cant afford it, its for the best! Heed my warning, DONT DO IT!
Great customer service from Nate and the other staff. Ive been with them for over 5years and I can honestly say they are great ppl.
Hamilton here saying rent king is always professional and greets you at the door
All the worker n nate r great i will send everyone to that store great people thank u nate
The crew at rent king, Kerry, Jimmy and shephain are so awesome at rent king 💗💗💗👌💗💗 I will never go any where else.So rent king is my place been a customer since day one at The Busch store first 💓💓💓💓💓💓💓
Jimmy and his crew are very nice and they treat u right.i would recommend people to his store..
The staff is friendly the service is great and they help in every way they can !
This is the bomb. Rent king is awesome.
Awesome place . great furniture great prices unbelievable service
The Delivery people are funny and very friendly even during the time of a epidemic we need more people like that in this world.
Mike is awesome!!! Love the services
Kinda Tacky How they take unauthorized payments from your account when youre NOT on Auto Pay...Its Evening And the Manager Has YET to Call Me to discuss the matter..But Instead Has Some One Screening the calls...Oh We Dont Know When Hell be back lol...Smh...Never Will deal with them again...
Great staff !!! Jimmy you are awesome. Thanks guys
Glenda was really helpful and friendly...excellent customer service
Very friendly staff . If you rent something your not happy with they will exchange and make sure you are happy
Wonder and friendly staff. Awesome selection.
Prices are awesome and customer service is the best
I love it!!!...Im sure to get more appliances from here
They a really nice to the customer
Wounderful they are so nice
Great staff, great customer service.
Poor customer service will never rent from there again very rude and disrespectful
They dont have no good customer service,I am talking to the guy and he have me on speaker phone mocking me.They charge for something you dont want.They wont give u a refund if u dont want it anymore moreThey are a ripe off.Do not get anything from them.
Good customer service and politeness.
Great JOB👍
Good service
Very good
Nasty
They treated me excellent I recommend them to everyone graxxxx God bless you
Very good people and good service the best
Good service and very attentive with their costumer
Good communication
No good service
Jimmy is the best in the world