Magnolia surpasses regular Best Buy in their custom craft. We were introduced to Greg and Nick who came to the house, got it ideas, out them on paper and implemented everything we thought of. Their finish work was exemplary and it looks like it house was built with automation and outstanding sound. Highly recommended.

Bo in electronics is fantastic. He’s patient and knowledgeable and made a huge impact in my purchase. Thank you.

Nicholas provides some of the best customer service I’ve ever experienced. Even with facing the worst case scenario of the tv coming out of the box with a cracked screen (tv was shipped from Tampa to Jacksonville) Nick spent hours on the phone to get me a brand new tv within 24 hours. 100% customer satisfaction is the only option when working with him. Highly recommend asking for him. You will be in very good hands.

Great customer service, went and got what I was looking for.

If you are looking for the best, Magnolia is the place. Top of the line products and a white glove service.

Purchase a open box item that they are supposed to check before they resale it and I got home and item did not turn on plus item missing from the box. Went back to best buy to exchange the item and they will not match the price or discount the new item. Plus they sold me a wall mount that was not necessary, and when I mention it to the manager he blame the item not working on the transportation between bestbuy and my house. HOW CONVENIENT TO BLAME THE CUSTOMER .

Zack is a great sales rep, very helpful.

Great selection of high-end gear (including the $30,000 B&W 800 D3’s, they aren’t the almost $100,000 MartinLogans other locations will have, but still).

The lady at the store was very rude to my husband and I. I will never coming back to this store.

Great presentation, friendly associates.

This year’s Black Friday I bought a discounted dryer here because it was returned because the base’s balance foot lost a screw. After I bought it and asked them to help me transport it to the place and install it, they also ordered a base balance screw for me. When I received this dryer, it was a new machine in good condition. The missing screw was also installed for me. Very happy😊