What a great experience. From the very beginning to the very end, they made my windshield replacement a smooth and easy process. When a rock hit my windshield, I was annoyed thinking about all the things I already have to do and now just one more. With all the 5 star reviews, it was easy for me to choose windshield warriors. Kim was friendly and knowledgeable from the first call and coordinating the whole process. She made the insurance call very easy and led the call so it was seamless. Brett put the windshield in and gave me more thorough instructions about after care then anyone had in the past. Plus I got a Rebate and they made it happen so quick and smooth. I won’t need a new windshield anytime soon, but when I do they will be my go to and I will definitely let others know how great of an experience this was. Thank you again!
I had a great experience with windshield warriors. Their phone representative Kim was nothing but amazing and helpful in order to make the process as quick as possible.When installation time came, Will was very nice, respectful and did it in less than 45 minutes.I had a great experience so I will recommend them to anyone in the Orlando area!
Windshield Warriors is an absolutely amazing company!😁 I highly recommend this business for all your glass needs! They were very professional, courteous, and very friendly! I cant say enough good things about Windshield Warriors! Use them for all your glass needs; u wont be disappointed! 😊
Very pleased with this company! Very professional and Brett did an amazing job replacing my windshield! It was great that they came right to my home. I highly recommend Windshield Warriors 👍🏻
My experience with this company from start to finish was awesome! Kim in the office helped me every step of the way getting everything scheduled and Brett was my technician that arrived right on time and was very professional. I will definitely use this company again in the future for any windshield/window needs and highly recommended to everyone!!
Very quick service. All associates I worked with were great. The did all the work and the windshield looks great. Thank you!
Easy to contact, and they will contact your ins. with you to get the windshield replaced. fast service at my house, no need to drive anywhere to get it replaced.
My experience with windshield warriors was 100% positive. Kim was excellent at leading me through the process and made it so easy! Brett was great at communicating when and how the instillation process would take place and was polite and knowledgeable. Overall an excellent experience.
Kim Fanning was amazing! She jumped through hoops for me to get my windshield taken care of immediately. Super polite and friendly on the phone and very knowledgeable. Trust her expertise and appreciated that she made me a priority! It was all very easy.Brett, my windshield repair technician was also very friendly and helpful. He worked very quickly and did a great job. Took care to remove fingerprints and make sure I was happy with the job. Worked cautiously despite the rain that was on the way.Will use Window Warriors again!
Such an easy process they made this. Kim stayed in contact from beginning to end and helped take care of the insurance claim process. They guys showed up and we’re done replacing my windshield within 30 minutes. It’s perfect, OEM part. 10/10 would recommend.
Great experience all around !! Made something stressful super easy. Within a day I had a new windshield and $100 !!! Highly recommend this company for and windshield replacements.
Profesional, honest and got what it was promised. $$$. Best experience ever. Will use them again if windshield breaks again. Im recommending them to all my friends. Keep up the good work and dont change the way you do business.
Kim was friendly, prompt in her replies, and helpful to my specific needs! Highly recommend.
Everything a smooth process from the beginning to the end. Kim was very professional and very helpful and answered all my questions. She made it happen for me today ! Set the appointment up and everything happen within 24 hrs. When they came to fix my windshield it was a smooth process as well. Thank you for everything !
From the first phone call, Amanda has been a real pleasure to work with! She has been amazing! I had a special request that was properly handled. Great communication. The guys that came out did a great job and was friendly and efficient. Thank a bunch Windshield Warriors!
Previously 5-stars (6/29/21):A HUGE thank you to Silvia for her excellent customer service from start to finish. I always appreciate kind service, and this woman is seriously the kindest representative I have ever had. You can tell with the way she cares for each of her clients by the way she handles conversation, tone, and promptness. I called yesterday, she was 100% transparent with my situation to get my windshield replaced, talked with my insurance provider with me, and was able to land me an appointment the next day. I kid you not, I told my boyfriend once I got off the phone and said out loud to him, That was seriously the kindest representative Ive ever dealt with on the phone!The two men who fixed my windshield took about 40 minutes, and they were very kind as well. After the men finished, Silvia then checked in with me to see how everything went.This was all in a span of less than 24 hours.15/10 for Silvias professionalism. I seriously HIGHLY recommend! Thank you for your high-end customer service from beginning to end.
It truly was a blessing working with Sylvia. She made sure that she talked me through every step I needed to know. And continuously followed up with me. She just has a wonderful job that I decided to do my two other cars that I have with windshield warriors. I most definitely will recommend
I am very pleased with service from windshield warriors. I was helped by Kim initially who took my information. Then had a call back from Amanda who called in the claim to my insurance company. I even got a call after the replacement and Venmo sent within minutes! Thank u would definitely use again & recommend!!
This company is THE best choice for windshield replacement! I was hesitant but after doing my research and finding out that they were legit and highly rated, I went with Windshield Warriors. I am so glad I did! Kim, was very professional and helpful in getting the insurance claim processed, then doing scheduling and following up every step of the way to make sure it went well even right thru the end of making sure the rebate $$ was received. BRETT, the windshield installer, was the BESTEST!!! He is a real PRO!!!! I watched the whole process and his professionalism and skill made me feel super confident that my windshield was absolutely 100% correctly done. I would not want anyone else to replace my windshield after watching Brett!! Hes the man!! This company truly deserves a five plus star review. HIGHLY RECOMMEND!!!!
Kim was very easy to talk with by text and by phone. Very professional company and informative. She made the call to the insurance with me on the line and explained the whole process beforehand. Brett did a great job installing my windshield and explained everything I needed to know. I even got a real Venmo deposit cash back incentive! I was shocked that was real bc in the past I had a different company tell me that and then I got worthless coupons! Also job was done in 24 hours from calling!Highly recommend using them! You won’t be disappointed.
I had my windshield replaced today. I would highly recommend using Windshield Warriors. They were so nice and professional. I called yesterday and they came out the next day to take care of my needs.
Kim has an amazing group of installers. They were early and got the job done fast and efficiently. They replaced windshields on both of our cars.Customer for life!!!
Nice people Great quality, on time and quick service. You can even get up to $150 cash back just for using the service with no payment required under insurance. It’s a win win.
Windshield Warriors was amazing! I filled out a short form with my contact information and Kim called me immediately to get the process started. She guided the conversation with my insurance company and made making the claim super easy. She then had Brent, the technician, reach out to find a time to accommodate my schedule. Brent was awesome, personable and meticulously masterful with his work! All around great team!
Kim was very professional. I was notified every step of the way. The installer arrived on time and finished within an hour. I would definitely use them again. (Hopefully, I wont need to!)
Brett was absolutely amazing, very professional and highly skilled, I am extremely happy with the service he provided me for my windshield replacement! Great service, thank you Brett & Windshield Warriors!!!
Best company! Very Professional! Brett is a cool guy and very professional. Kim have a great customer service and help me a throughout the process. Thank you guys
They where very professional followed uo with texts to keep me informed installer called and gave me a 1 hour window would definitely use them again Tony L
Tech came fast was very professional and friendly and communicated well. They walked me through the process and im so satisfied I was nervous because this was the first time anything had happened like this before but they made it so stress free and convenient. Thank you 😊
From the first phone call, experienced great, professional communication and clarity of the whole replacement process. Completed job ahead of original timeline! Give them a call!!
Windshield Warriors helped me with my insurance claim. They explained the process and quickly had my replacement installed. Kim was a pleasure to work with.
Windshield warriors is a great company and Kim was great! They responded in a timely manner and walked me through the whole process. We filed an insurance claim together and within a few days they came to me to replace my windshield. I definitely recommend choosing windshield warriors if you need to get your windshield replaced!
Everything was done in a timely manner, very polite and helpful. Thank you so much!
Silvia and Amanda were wonderful. I had a great experience. Windshield Warriors was very quick and responsive. I would definitely recommend!
To begin, I have never had to replace a windshield before and was really worried that the whole process was going to be a hassle, from installation and dealing with insurance to finding a time that would work with my wonky schedule, but boy was I wrong! Every single person I dealt with at Windshield Warriors was a dream to work with, Kim did a fantastic job dealing with my insurance company who was trying to give me the run around, the man who installed it (I forgot his name) called me the day my windshield was able to be picked up and the night before/morning of installation to make sure the time was good for me. From filing my claim to end of installation was less than 4 days and would have been less has my windshield not had to be ordered. I can’t recommend enough, they made the process painless, and actually almost enjoyable, lol. Thank you!
From start to finish on 07/09/21 Ms.Silvia really helped me so much staying in the trenches with me calling my insurance company ocean harbor to getting my insurance adjuster name and number to her extension and to get a reference number to start my claim and work order for windshield warrior to start the installation of my windshield her and Ms. Amanda worked effectively and tirelessly to get my windshield replaced I really appreciate all of their help and even the windshield installer for windshield warrior was very professional when coming to the house even before coming to the house he called to make sure he was coming to the correct address and letting me know he was going to the warehouse to get the windshield to put in my “ Betsy” my 2003 Chevy surburban and when he arrived he explained everything to me by not driving the vehicle until a hour or two had passed which was fine because I had no where to go this day also explaining to me not to take at to a car wash for about 2 to 4 days if possible but if it does rain 🌧 let them no if there’s any leaks but it was very confident in his work because he said Mr.Reed which should be no problem because I do a very professional job and I want leave until I know this windshield is in correctly and I watched him peeping the windshield for installation for about a good 15 minutes or more before installation he took his time no rushing and carefully like a new born baby handled the windshield with care and I could tell Mr.Brad took very good pride in his work!! I just would like to say I’m keep this full coverage comprehension and collision insurance on my policy just in case something happens to my windshield again I know I can trust and depend on WINDSHIELD WARRIOR to come thru and do a very professional job and the customer service is so awesome 👏 THANK YOU FOR MS.SILVIA & MS.AMANDA I will definitely use WINDSHIELD WARRIOR again and recommend anyone who needs their windshield replaced because of damage or a nick accident please use WINDSHIELD WARRIORS!!
After failing with other glass companies I found Windshield Warriors and is the best service I have ever received. They went above and beyond on finding the windshield for my vehicle. Thank you guys and I will definitely refer you to everyone!
Great company with great people! Brett, Falon and Kim are awesome! Falon was sweet and easy to message when I had a question, Brett was on time took responsibility over the job and worked with my schedule, Kim and Falon helped me call my insurance and navigate through the process! Super easy...beautiful installation oem parts:) My Mini glass came the next day! So happy I chose them! And the incentive is great as well! Thanks guys! -Zee
Kim very professional and courteous she handled my windshield quick and efficiently and got me back on the road. Id refer window Warriors to anybody that needs their Auto Glass needs serviced. ~Kevin burris ~
At first I was going to use Safelite, because thats the appointment my insurance made for me. After waiting for hours and them canceling at the last moment, I called Windshield Warriors and Silvia was there to help me through all of it. She gave me a time they would be there and the were prompt and took care of my windshield. Then she reached out to me afterwards just to check if I was satisfied. If this ever happens again I know who I will be calling.
Brett he was the best and most professional I have ever seen very clean himself and very clean on the job I would recommend your company to any family or friends and Ive been talking about Brett and how fast clean and professional he was I would give him more than 5 stars if I could and again thank you
Highly highly recommend. Took care of it all for me made the process pain free. Hope I never need again But if I do Kim or Amanda will get my call.
Kim in the office was great, and able to answer all of my questions. She setup everything with my auto insurance company, and scheduled the repair appointment. Be sure to ask for Brett to complete the repair work. He did an amazing job installing the OEM windshield from BMW. I also received cash and hotel perks they mentioned.
Very professional and communicative. 5 star experience
Everyone was amazing from the first phone call with Kim setting up the appointment and going through my insurance, to the installers coming out and doing great work (they both were very friendly and personable too), and then to the incentive I picked which was super fast in getting to me. The windshield looks great! I will definitely work with them again in the event I need more services! Needing a windshield replacement done? Go with Windshield Warriors!
Windshield Worriers were fantastic. Kim especially was great. She handled everything with the insurance company in a very professional manner. I had everything set up in a Saturday and by that Monday afternoon I had a new windshield. The Tech called with a time that didn’t work so he changed the time with no issue. I would definitely recommend this company to anyone and use them in the future.
Windshield Warriors got my windshield replaced at no cost to me. They dealt with my insurance company, made sure I got the OEM windshield, got it installed the next day and I was not out of pocket at all. The lady I dealt with was very nice and professional. I would definitely recommend them.
Great, professional and friendly service from start to finish. They call and take care of everything with your insurance, and their installation team provides top notch communication and care for your vehicle. Thanks for the speedy work!
First time and the experience was great. They helped me though insurance and responded quick. The installers were polite and courteous. Had a new windshield that day. Highly recommend.
Awesome experience all around. Great response time from initial call to installation to receiving my rebate. Kim who handled my case was the best!
Very professional and attentive. Technicians were very clear and precise in their execution and instructions. They completed the job quickly and professionally. Will recommend wholeheartedly!
Windshield warriors was a great company to work with. (I was very gun-shy after having a bad experience with another company one year prior, that did very bad work and is currently under lawsuit with my insurance company) However, the technician, Brett who came out was very knowledgeable, took his time, explained everything to me, and had great customer service. Kim, who helped handle the insurance claim and saved me from having to sit on hold forever with my insurance company, and was very responsive and answered all my questions. Very professional company and the windshield looks great!
The technician did a great job and everyone at the company is very professional. I would definitely recommend using them. They replaced my windshield very quickly and handled everything with my insurance company also.
Their staff was very friendly, professional, and communicative. I hope I never need another windshield replaced, but if I do, I’ll use these folks.
Windshield Warriors was amazing! Got an appointment the day after I called. The technician was great about communicating his arrival time. He was super fast and efficient. I would definitely use them again if I have a need!
Professional from start to finish. Brett the technician was awesome!
I called the number posted on line. Amanda answered my call and was very helpful though out the complete process. She did a 3-way call with my Insurance provider to ensure the payment was approved. The tech Brett was excellent he cleaned up everything and did an excellent job. He called me on his way with an ETA and was on-time. All I can say is if I need another job done they are number 1 on my list. Amanda also helped me setup Vemno to get my rebate. She is the very best so easy to deal with.
This place was amazing from the moment they answered my phone call. Kim was so helpful and informative. Then Brett came to do the install super friendly fast and effective.
I was extremely satisfied with this company. I was dealing with Safelite in lake county Florida and had my 3rd horrible experience with them. This time it was a no call no show and excuse after excuses and that it was my fault. Im a USAA member and was referred to them, they know how bad an experience I had.Anyways I reached out to windshield warriors and spoke with Kim. Wow, what a difference. Never mentioned my bad experience to them but they were on point for the start.They stayed in contact with me from when the glass came in all they way to my appointment day. They showed up on time, and Im 2 hours from them, got the windshield installed and then had it calibrated right after. Everyone was so professional even the installers. This will be my go to company from here on out.Thank you Kim for all of your help. I was stressed out and annoyed but youre professionalism and attention to detail made me feel at ease. I will definitely refer people to you. And thank you everyone at windshield warriors who was involved in windshield replacement.
Easy to schedule. Installers now what they’re doing. Everyone communicates very well. And everyone is so nice! Amanda was great and super helpful with the whole process. Happy to get my windshield replaced by these guys anytime!
Brett was awesome, I was glad they they got me an OEM windscreen for my BMW! It looks perfect and you would never be able to tell it’s not for the factory!
Kim helped me with setting up my insurance, ordering the glass, and setting up the install. The installer came to my place of employment and replaced the windshield while I worked! Great Service all the way around!
This place has the best customer service I’ve ever experienced. After I made initial contact, the representative (Amanda) called me right away with solutions to my problems and walked me through the steps of getting a repair and replacement. She even called my insurance company for me and talked with my agent to expedite the service. I had put off getting my windshield fixed for a while just because I wasn’t familiar with the procedure. I would highly recommend you contact Windshield Warriors first and let them take care of you. Will use in the future and recommend to family and friends. Thank you Amanda and Windshield Warriors!
Excellent service from beginning to end! Amanda from the call center was such a great help, she helped my file my claim and made sure everything went smoothly. The tech sent out to replace my windshield went above and beyond, A+ service. Would definitely recommend them and use them again!
Very professional, very patient. Good quality windshield and a guaranteed $100 from windshield warriors. Thank youYou guys are the best 💕
Exelent work came to house on time very clean and my car was cleaner when he was done
No complaints. On time and professional
Amanda was great was very helpful and professional. Will definitely use their services again.
There was so much confusion between my insurance company, that was unnecessary and threatening, and the service I wanted from Windshield Warriors. Amanda stayed with me every step of the way and helped immensely to make this happen. The team that came to do the replacement was very professional. So grateful.
I needed a 2nd replacement this year after a rock flew up and hit my windshield yesterday. I asked Windshield Warriors for OEM Gorilla glass and was able to get it for my Wrangler. Today, Brett came to my home installed it. It was obvious he takes pride in his work. He was very meticulous about putting the windshield on and the cleanliness of it. It was fun to watch him do it. Definitely, an artistry trade. Thanks again Windshield Warriors. I will use you over and over.
Windshield warriors delivered on time and followed through with all promises. I recommend their service!
Very professional kind and knowledgeable will definitely use if my windshield ever needs to be replaced again. Outstanding work! Thank you.
Did an amazing job! Quick and efficient would highly recommend!
I highly recommend using Windshield Warriors. Amanda was so helpful and friendly. Team was right on time and quickly replaced my windshield. Great job!
I had my windshield replaced after a rock hit it. They were very professional and followed up afterwards. I recommend them.
Technician did a great job was very personable job was done right and on time
This was the easiest company to deal with to replace my windshield. They did all the work and they did an awesome job!
Kim was great, will use again in the future 😃
Kind, wonderful, and caring staff! Loved my experience with them! 10/10 recommend :)
I used here for the windshield replacement. Amanda was very kind, and the replacement was done quickly and satisfactory. I used mobile service. I called here afternoon, replacement and calibration was done at home before noon next day. Just you need to do is phone call.
Very professional. Great communication from the office and techs to myself. Worked with my work schedule. Nothing negative at all.
Seamless process... 10/10... Will use again with the next cracked windshield
World class on time service, excellent and professional techs, Invaluable customer services. God bless.
I had a crack in the windshield of my Range Rover, I called Windshield Warriors . They were professional and they made sure I received the original factory glass that my SUV came with! Which was very important to me because the last time I got my windshield replaced I asked for the original windshield and I wound up with a windshield that was made for a different model Range Rover and I didn’t want to go through the trouble of arguing. The service was excellent and they made me so happy!
I called on a Friday around 1030am and my windshield was replaced the same day by 630! I never expected such a quick replacement. They were all great to work with and will definitely use them again if I need to!
I sent a internet inquiry on a Saturday and received a response back the next day. Amanda called me at the time I stated I was available and made everything so easy. She was extremely professional and always sounded like she had a smile on her face. I say that because I did customer service for many years and even managed a call center, so it is extremely important to me that I have someone who at least sounds happy to assist me, even if they are faking (LOL). Texting tends to work best for me and Amanda was great about texting and responding. Once confirmed, my tech Brett, reached out to me as well. He advised that he had prior appointments but would call when on his way. My schedule is flexible. Brett was very professional and kind, both on phone and in person. The job was completed in about an hour and he did a great job. Cant say enough on how impressed I was with this company. I would highly recommend them and use them in the future if needed.
The staff was very respectful, helpful, and friendly. They did a great job on my windshield and did it in a timely manner ! Thank you guys again !!!!
Use this company! They are friendly and professional; they set my appointment around my schedule and came right on time. Amanda at the main office was a pleasure to work with.
Amanda helped me and she had great customer service, was on top of every thing. highly recommend!
Definitely 5-Star Service! They replaced my daughters windshield on her mini van at no charge to us and they did it in our own driveway - on our schedule! Highly Recommended!!
Excellent service. Sales Manager: Amanda Tchotchev was amazingly helpful and professional.
Outstanding professionalism, convenience & efficiency!
Great service
They were professional and on time
Quick
They are the best!!!!!!!!