I drove across town to this location for the one and only copy of a book that was a gift. Right as I walked in, I was greeted with a smile and she helped me right away. Couldnt have worked out better. However, I now know I should definitely call to make sure they have it because the book could have been on hold for someone else, thankfully it wasnt.
ExcellentSales representative was extremely helpful.The value of the book should never be forgotten.It is as great freedom!!!
Fir a long time they had a mask requirement even though the ordinance was over. Then they finally removed it and they bring them back, reducing the pleasure of actually hanging out at a bookstore. Without that enjoyment, one of my favorite things to do and something I did weekly, it is far easier to buy from Amazon. Ideology over customers. Good luck.
I shop at this location frequently and spend hundreds of dollars when I come but I will no longer be patronizing this establishment. While I was shopping, I went to the cafe and noticed no available tables to sit at and browse through the books I selected. There were no available benches either. I stopped in the religious area to grab a devotional, began reading and sat on the floor. Something I have done for years and have seen others do as well and it has never been a big deal. An associate came by and told me that I can’t sit on the floor because I’m blocking others from shopping. There was only one person that walked down that aisle and when he did I told him I would move out of his way and he told me no, he was fine. When I went to the counter to checkout I asked the cashier if there was a policy against sitting on the floor and she said no. Then the other associate Annmarie comes over and begins to say that it’s not a policy and due to covid that they took away seating and offer bench seating and tables. Once I told annmarie that there was no available seating at the time I walked over there with a completely filled basket she then starts to say that there is a policy that was sent out 3 months ago that states that customers can’t sit on the floor and I asked her if they ask everyone to get up she said yes. She couldn’t even provide proof of this policy in writing. She’s a liar, I won’t spend my hard earned money here again.
Friendly knowledgeable staff, great merchandise, good coffee!
I was sitting in the cafe area doing some schoolwork. I was informed that the space was for customers wanting to enjoy something from the cafe and that there was some people waiting for a seat. Even though there were 3 other empty tables, I packed up and went to another section of the store. The benches were full. So I sat on the floor by the windows far from everyone else. I was told I cant sit here either. So, I cant sit at the table, I cant sit on the benches...and I cant sit on the floor? And no one can give me a reason why sitting on the floor isnt ok. Thats just our rule.
Sierra, the barista in the cafe, was very helpful and friendly, even when the customer in front of me was rude to her. Sierra was professional and handled it well. She makes a great latte as well!
One of my favorite book stores in the bay area. Honestly the star bucks café caught me off guard this time around. Youre basic Barnes n nobles with record players & vinyls. Your section for kids book, the abundance of sales spread across the store, bookmarks, and my personal favorite section manga. Great customer service and rewards plan I advise signing up.
Great Barnes and Noble. Bought the Rent A Girlfriend Manga and didnt get any weird looks for it. 10/10 would buy books here again
No seating except in cafe. All coffee brewed on order, nothing stored pre-brewed which makes for a longer wait and hard seating. But covid-19 is the cause. No mandatory masks, but encouraged. No street exit to the left, right turn only. Good childrens section though somethrills & chills covers scared me! lol. Large magazine section near the cafe. Easily accessible from I-275, just two blocks. Plenty of nearby eateries.
Nothing like a bookstore. Great coffee and lots of choices.
Books, puzzles and my personal favs some cute stuff for the gf
Customer service was excellent, got everything I wanted, and more!
It was a good place planning to go back wish they had cards but it is overall a good place to look for new titles and series to read
Nice small place but the cafe didnt have much options. The barista told us we dont have cold brew since it gets expired faster and gave me an americano instead.
Good place to chill really. Ngl. Quiet. Ppl leave you be. Its nice.
Nice and clean and you can order with they dont have it in the store
I love it here. I love the store and this one specifically is always very organized and the service is great.
Always a great book store.
I was in a rush one day to find a quiet place to study and lightly shop for a couple reads when I found this easy centrally located barnes and noble. Its funny, ive never been to one before in my life. I always shopped online. I never truly grasped a in-person authentic book shopping experience like the one I had here. The aroma of coffee, quiet customers, and friendly helpful was something out of a book itself. I wonder how someone could have such a magnificent experience like myself but I guess thats what barnes and noble is known for after speaking with various employees. The coffee shop had plentyful seating as I was nervous if I would be able to sit and study. I enjoyed friendly faces and a guide to new books coming in. I have been coming back for months now and every time I become even more comfortable. I havent bought a book online since and probably never will!
Great place to hang out and read a bit with my boy. Employees went above and beyond. Found the books we were looking for.
One of the most interesting and relaxing places to go. Associates are friendly and helpful. Easy to spend a long time looking.
I usually dont give bad reviews but my daughter and I was followed around the store. When checking out I purchased a book and my oldest daughter was going to buy her sister the toy she wanted. The toy was taken away from my little one until my oldest daughter paid for it. Why couldnt you just let my little girl hold the toy until check out.The lady at the counter gave me a very strange feeling. Like my daughter was doing something wrong. I will now add my daughter is of mixed race. I would normally not pay any attention but this was so blaten that it has bothered me for a few days now. And I will never go back to this book store. From the guy following us and the cashier taking her toy away, you should be ashamed of yourselves and need some sensitivity training.
Great variety. Great recommendations of books per genre. Very helpful and friendly staff who are accommodating and able to answer lots of questions. Also have lots of gift items too. A little pricey compared to some online shops, but nice to still have a brick and mortar bookstore in our community.
Great selection, nice staff and loads of science kits as well as other kits for kids
Absolutely the worst “customer service” I’ve ever come across from Debra- a “manager”- dark hair and eyebrow piercings- she was AWFUL. She does not know how to speak to people in the least bit. It was my first time in the store and I’ll never return due to her. AVOID AT ALL COSTS IF YOU DON’T WANT TO BE DISRESPECTED. So so so disappointing
Used to love to get there but the way they behave is rude these days. Esspecially the manager. They sell product with missing parts and i could not able to return the product back because there were no package. So buying books fine, but buying toys and puzzles, no way?
Love books and more. This place has it all.
I do not recall the girls name who helped me but she was wonderful. I dont frequent bookstores. But they were great.
Cookbooks, YA dramas and books by TV pundits.Amazon
Love to hang out in this bookstore to catch up with the latest current events and also to have a sweet treat at starbucks.
Have always loved this store!
Such a wonderful place to lose yourself!
I come 4 times a week to this location, had bought so many books from this store and It’s very unpleasant that I had ask for a cup of water (offering to pay) and they say they can’t give cups of water due to the guidelines and I completely understand the rules now, but I see that someone next to me American lady had ask for the same cup of water I had asked and they gave it to her without hesitation... keep in mind I can def buy a bottle of water but I do NOT drink my water of plastics bottles.. Very upsetting. at least be honest to every customer about your guidelines to the people at the Starbucks cafe.. I seen who had their cups of waters today and who didn’t...
I understand some of the reasons that theres no longer seating in their due to covid however with people with handicaps it makes it very uncomfortable to shop and difficult to make a choice on a purchase because I like to preview materials and I cant get up and down off the floor like the patrons were doing who couldnt find a chair to sit in so not having cheers to not keep people from sitting together and viewing products it just meant they had to sit on the floor like animals which I found most disrupting and discouraging
Nice place to find books
Clean,masks in place,not crowded. Helpful staff.
It was a great experience, everyone was so helpful and it had just the right selections of books for me
Store was clean, everyone was nice. Easy to find was I was looking for.
Always a good place to go and browse around. Staff very helpful in finding what you are looking for.
Clean and good selection of books and vinyl records
Used to go here all the time. During pandemic I stopped, but recently have been in a few times. Staff all masked and they have plexiglass at registers. Books reorganized and they are a great place for toys, games, and gifts. The toys gave a lot of cool hightech type STEM.
I love reading and enjoy the layout and books of course.
Great store for books and more! Latest childrens adventure books and games. Tons of gifts, magazines, cross word puzzles, best sellers and latest published authors! Health and Nutrition department, Scholastic book section. Everything!
We have been going to the S. Dale Mabry store for years & a new generation of the family came in as my grandkids made their initial visits today. Such choices by category of books as well as toys, games & stuffed animals. Dont forget the cafe to get a drink and/or snack while chilling out reading or just enjoying each others company. Worth my years as a store member.
Thankfully people are still reading ! Lots of books and other items here but selection quite random. Best best is to buy on line if you want a particular book.
Just happy to have barns and noble around
My sister went in to buy some books, and some worker told her I dont help your kind giggled ans said oops did I say that outloud?Never again.
Im so happy that this bookstore still exists in the world of Amazon online purchasing. To have the ability to pick up a book and leaf through it is a powerful tool often overlooked when purchasing something online. I think it is definitely something we used to take for granted thats now often not given the credit it deserves. And as an added plus, having a Starbucks located inside is nice. Also to have the ability to bounce book topics off the people that work there is nice to find something that really caters to you.
Very friendly and helpful staff
Quiet and sedate. Wanted 3 copies of a book. They had 1. I ordered all three online. Sorry I had to do that.
Love the quiet ambience especially when it rains. You can just sit and enjoy a few mins of reading .
Loved the staff who took their time to talk with my grandson about his selection and knowledge of the book I was getting for him. As well as suggestions for other books he might enjoy. The person who was helping me did his Best in finding the book though the computer system said there were two there but he couldnt find them but looked in several locations for me. Its a Great store!
Went here while on vacation looking for a book that I guess hadnt come out yet, and enjoyed a peaceful time perusing the shelves in a quiet, organized, and very clean store. Pandemic protocols suck, but Narnes and Bobles are definitely on top of it!
Love this place. Clean and bright. Comfy atmosphere. Good book store!!Always enjoy visiting Barnes and Nobles. Find any books you want..
They always have a great deal on books
The most relaxed I have been in a long while! Strolling through Barnes & Noble picking out some wonderful books!
I got a drink and got in line to pay and was scolded for having my drink while in line. Really???
I love a good book store
I asked two employees for help, but they continued doing whatever they claimed to be doing. I finally found a person that stopped to help me very efficiently. Also, when she was helping me the other two quickly helped others. White people. I am not sure if they chose not to help me because I am an American of Latin descent. I hope they take the time to help everyone equally.
Love this store.
I love Barnes and Noble. I love a bookstore. This B&N is always tidy and the staff is helpful.
This is one of the oldest Barnes and Noble stores in the Tampa Bay area and still one of the best. There is ample parking, to start. The periodicals section is expansive and well-organized. The displays are attractive and the sales associates are knowledgeable. There is a large, separate childrens section. A Starbucks cafe is just beyond the magazines with picture windows, bright lighting and a nice offering of drinks and tidbits. This is a place where one can easily spend hours.
I hate to say it, but its a book store.Clean enough.Staff not very visible.Kind of a ghost town. Missing some of the items I was looking for..
I have been coming here for years, and can honestly say I’m always treated like an esteemed guest. I always order my favorite spinach and artichoke quiche and Joe always helps me with a friendly hello and always remember all Of his returning guests . I have witnessed how he greets everyone like a friend. I truly enjoy coming here the staff is always helpful with my needs. I highly recommend this bookstore.
Very nice to me amd my friend let us study in the food area
At one time was a favored B&N in Tampa Bay area. Attitude adjustment needed by customer service personnel.
Nice store, good selection. Great place to get gifts for others or things for yourself. Their cafe is also nice. The membership is worth it especially if you frequent the store often. Great customer service and very clean store and bathrooms.
Covid precautions have em kicking u out if u dont buy something every 30min. Get ur wifi elsewhere
On the smaller side but has a fairly good inventory of books on hand from across-the-board and a friendly staff.
I know book stores are a thing of the past, but I cant help but come here and look, touch, smell, and buy a book every so often. This store truly is a happy place, always bustling with book lovers, kids shopping for last minute reports, magazine enthusiasts, and travelers looking for their next bestseller-afternoon-read.If you are bored or even feeling down, pop in to this huge store with endless options of genre, literary knickknacks and reading technology... complete with a coffee shop and lounge areas.This is a happy place. :)
Fantastic#🤚
Excellent place. Friendly and helpful staff. For some reason this B&N always feels more comfortable than the many others I have visited. Great layout and great selection. Only wish is that they had a small section of CDs as well. Other than that easily a five star location.
Great store for so many different reasons. Okay I’ll give you 31. Customer service2. Great selections on books3. For my coffee lovers Starbucks station. Wooohooo!
We love the book store! We come every chance we get. The activities during story time for kids and family are great
Nice and quiet bookstore. There are plenty of places to sit and read if you decide to. I was a regular a few years back bit decided to visit again. You have to purchase something to be able to sit in the cafe area. Just bring at least $5 because Starbucks coffee is expensive. Still worth the price to have a seat with access to an electrical outlet. Pleasant employees in the cafe.The bookstore workers are helpful and very available to discuss multiple reading subjects if needed. They will look up anything and share suggestions for comparable reading materials. Good location and easy to access from Dale Mabry.
Great bookstore.
Very clean and organized. Employees were very helpful and nice. Will definitely come back. I visited to return a book and exchange a book I bought online. The employees made it a painless and pleasant experience.
Lots of knowledge, good customer service
Rethink the masks. Not needed
Very clean store! Pleasant workers.
Always my favorite bookstore when I am in the USA. When you cant buy it here, it simply not available yet. Employees are always very helpful to look up the newest books for me. Together with the Coffee corner this is a great shop in Tampa
I enjoy the vibrant Vanderbilt University area. One can meet so many interesting people visiting the area. Its also nice to be able to have intelligent conversations with the students, faculty & staff.
Great customer service. Call them and ask for a book. They will have ready at the checkout 🙂
I love browsing for books in the store. My only issue is that they dont put out the new releases. Even after two weeks I still couldnt find the new releases I was looking for.
I always have an amazing experience at B&N with all the staff.. they always start conversations with you as if they have known you forever. Always love coming here. Very peaceful environment
They wont allow you to bring bottled water inside the cafe. Unprofessional staff and if you dont buy anything for 30mins theyll kick you out!!! Bad business go elsewhere!!!
Excellent
This is the best bookstore in Tampa. They have everything or can get it. The membership is worth it for the discounts for sure. The coffee shop and the vibe of the place is just right. I really enjoy hanging out here when I want to get away from other stuff. Cool place.
Great place for books and DVD found some great books to read at a great price very helpful people and friendly.
Great customer service. They even held my purchase up front, so I could use the bathroom and wouldnt have to juggle my bags! Highly recommend!
Nice and quiet.
Very nice ambience ❤
Lots of books. Wish they sold X-Wing miniatures though