I have visited Upgrade Taos Computer solutions twice now and I have been impressed both times. The first time I brought in my PC in a panic because both charging ports had stopped working and Mike was able to fix the problem in about 15 minutes. The next time, I brought in my boyfriends Macbook because we had accidentally spilled milk on the keyboard and he was able to fix it up to working condition in a matter of an hour or two. Whether its a Mac or a PC, Mike and Misty are talented, experienced, and really care about their work. Id trust them with any computer repair.
Finest tech support in Taos County. No joke, I never met a more qualified computer tech than Mike at Upgrade Taos. Depend on getting competent, consistent and honest tech support!
Easy to reach, very friendly, easy to drop off my computer when I needed to, and most importantly, he did the job a little quicker than estimated and for less labor cost. Even an Apple Store takes longer to do a screen replacement. Dont hesitate to come here for work on your Mac; this was probably the best experience I have had at a computer repair shop.
Mike gave me counsel as if I was a friend or next door neighbor. We only met on the phone yet he went Above & Beyond anticipating all my pertinent questions before I could even ask for some Free Advice. Patient, Friendly & Superbly Professional.
I was working online while visiting Taos when my laptop died. I found Upgrade and went to them because the tone of the other computer repair places websites was harsh ($45 deposit required or up to 5 days to service your computer unless you want to pay $85 to jump the line). Meanwhile, Upgrades website is like, most repairs can be done in an hour sort of attitude with a friendly website. So, after making judgement based on website tone I drove over and was greeted by Max the giant dog (the only downside to Upgrade is being greeted by a giant barking dog). Anyway, Mike looked at my computer right there on the spot, gave me his quick assessment (not a good one either) and said hed like to keep the computer for a while to run some tests. He called me a few hours later with the bad news (yup, dead computer). I picked it up and he wouldnt take any money for his work! No minimum charge, not deposit, nothing. He refused to take my money, saying he didnt do that much.So, next time Im in Taos with a malfunctioning computer Im going back over to see Max and Mike.
Id give more than 5 stars if I could. Mike was absolutely splendid. I showed up close to closing time but he dove right into my problem and was extremely thorough and professional. He even ordered a peripheral part on my behalf. If youre anywhere near Taos, that is where you must go for any computer problem.
Mike has always been very responsive and quick to troubleshoot our problems and fix them.
Mike the owner is awesome. Very knowledgeable, honest, good guy. I highly recommend taos upgrade computer solutions for anyone needing tech repairs or upgrades, Ive gone here multiple times now, and wont trust anyone else with my stuff. Very fair priced. Go check them out today!
My first computer repair need in Taos. Couldnt be happier. Mike turned around my 7 year old, almost dying, MacBookPro within 24 hours! Labor charges VERY fair. Not charged bench time for idle reboot time like many others might. So glad to have a local computer repair home in Taos!
We were visiting in town and had a computer emergency. We found Mike on Google, and he diagnosed the problem within an hour. He was super responsive and professional!
Michael Bruce and his wife Misty are both professional and extremely helpful! I always come away with more information then I thought I needed! and all my questions are answered... machine working and applications on target!they get right back to you! Love their dog Too!!We are fortunate to have them all here in the Taos community!I wouldnt think of going anywhere else for all of my computer and smart phone needs! Thank You!
Before going to Upgrade Taos, I read several posts regarding my computers issue which all stated that the fix would be expensive due to the extensive labor cost to strip, install a replacement part, then rebuild my laptop. I dropped my laptop off with Mike who fixed it in one day for less than half the cost I anticipated. He could have charged me by replacing a new part but instead he found a simpler, less expensive way to fix it. Because of his honest, ethical business practice, ultra-quick service and low cost, I will continue to use his services and refer my friends and family to him.
Ive owned an art gallery in taos for 48 years. Not until i met mike and misty did i ever find an IT guy who not only could fix our bugs, problems, hackers and the like, but foresaw any future problems that might arise. (and that includes howie who built our stuff but hes a slacker, but also an angel from heaven without whom taos would be a dried out cantina). So, all hail UPGRADE! michael mccormick
We are from out of town with iPhone that locked up. I called Upgrade Taos and Mike immediately called back with an over the phone solution witch solved the problem and restored my wifes peace of mind!!!He was kind and very efficient. Our local Taos friends have taken the contact info for future use.Thank you so much!
Great deals on refurbished reliable laptops
Mike is the most knowledgeable person I have ever met when it comes to computers and electronics. Great customer service, reliable and honest. Highly recommended!
Didnt get an actual repair but talked to Mike on the phone and he was very friendly and helpful. Definitely will go there if Im in the need and in the area again
Outstanding service to the Taos community!If you need a device fixed or any random tech need, this is the place!
All around great company for all of your technical needs. Mike and Misty are the best!
UTCS allows us to focus on the business of treating and healing animals. Mike is extremely knowledgeable and hasnt met a problem he cannot solve. He partners with us during roll-outs and other projects and his input is invaluable. The right IT person can make or break your business - we are very fortunate to have found Mike and UTCS.
I have worked with both Michael and Misty several times and EVERY TIME they come through with exactly what they promise. This is a great business for all of your computer needs!
The most reliable service in Taos for all of your technical needs. Michael and Misty are true professionals that treat you very fairly.
Great folks. Go nowhere else. Solved my problem fast, and very reasonable.
Great personalized service! The best in Taos hands down
Great Computer service. Onsite. On time. Keeps my shop computers and network running.
Very helpful people
Solved my problem on the phone without charge. Great! Will always call on Mike.
Have been using Upgrade Taos for years.The best computer service in Taos. Michael and Misty are always only a phone call away and they solve all the problems.
What CUSTOMER SERVICE!!!! OUTSTANDING!!!