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Renewal by Andersen Window Replacement
2401 W 1st St, Tempe, AZ 85281, United States
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Renewal by Andersen Window Replacement
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Ru
Review №1

The service from the very start was excellent and we were kept in the loop about everything going on.The instillation team was fabulous, hard working, and polite. They arrived on time did a good job, paying attention to every little detail of the instillation. They were careful and neat, cleaning up everything both inside and out before they left.Our questions about the windows were all answered and even more information provided for us that will be very helpful.

Ri
Review №2

I can not say enough positive things about Andersen Windows. the product itself is amazing. Everything they promised and more.The team that was responsible for installation was nothing short of heroic. They did amazing job. Flawless. Professional. In addition, they seemed to really love what they do and kept me laughing all day. I am so happy with every aspect of my Andersen experience I will use them again and recommend them to everyone who needs this service and product.

An
Review №3

We bought and hired Renewal by Andersen for our new replacement windows. The installers - Greg Francis, Tanner Hudson and their crew did an amazing job of the install. They were on time, clean, polite and true professionals. They also finished one full day sooner than expected, they worked non-stop for the two days that they were at our home. The windows are beautiful and they made the whole process as painless as possible! Thank you GUYS!

Wi
Review №4

Unbelievably smooth quality installation service. From sales to install very smooth sailing original. One of the more positive experiences we have had with Remodeling and construction. These guys are great and their product is top quality

Na
Review №5

We had them replace old 70’s windows in our ‘new to us’ home, and after patiently waiting through the months long manufacturing process, the install went beautifully - great installation crew, professional, friendly - not their fault one brick, arched window wouldn’t fit. While we have been assured the window is being remade, no one can tell us how long it will take or when (months?) this last, ugly front of the house, broken window will be replaced. We were told to ‘keep on’ our contact person until they give us a date… not my idea of superior customer service. 5 stars for superior product and installation, 1 star off for leaving us hanging on this last window.

St
Review №6

We had all our windows replaced (15 of them), plus two sliding glass patio doors. The 4-man installation crew arrived on-time and commenced work immediately, completing the job in one, long day. The team was courteous and cohesive, working together to complete all aspects of the job. On completion, they left our house in clean working order, inside and out.I worked in the construction trades for more than 25 years and dont recall a more professional team of installers. I fully expect our new Andersen replacement windows and doors to give us decades of use. The installation team proved our investment with Andersen was the right choice.

Th
Review №7

The Renewal by Anderson, Arizona experience from the salesman, the install manager to the installation crew was flawless and was a positive experience and a true pleasure. The salesman was very thorough and was able to answer all of our questions/concerns. The install manger that came out to measure the openings was very meticulous. Next came the installation crew, did I mentions that we were dealing with 26 windows and 2 sliding doors. The installation crew lead by Tanner were courteous/polite, thorough, very neat and were great representative for the Renewal by Anderson organization. They also ensured that our comfort and dogs security were a major considerations during the installation work flow due to the cold outside temperatures. As an installation team, they worked flawlessly. To cap it off, Tanner took us on an extensive inspection of the work performed to ensure our satisfaction. In our 47 years of marriage this was the most positive contractor experience we have had. We would definitely recommend your company in the future.

Gi
Review №8

I had the best experience, I’m so pleased with my service from a great group of guys who took great care of my home and I could just sit back and know it was getting done with no worries. I’m so happy with my new windows and My sliding door, the detail work was amazing, I thank each one of these guys for their workmanship, top quality. And they left my home with everything cleaned up I didn’t have to clean up one thing. Thank you so much! So excited to slide open my door and windows this morning and let the breeze blow through with ease. They are beautiful! Proud to show them off! I hope to have my next windows done with the same group of great workers who take pride in their work. It was nice to not hear any noise this morning, so quiet! No sounds from my busy road 😁♥️Thank you so much!

Sa
Review №9

Apparently we did not communicate exactly what we wanted for our new door. We accept our part of the problem. Our sales guy was argumentative and refused to take any responsibility. We thought the door we ordered came with grills. It did not. Sales guys said he would add in these pieces after and that it would take a couple months to get in. He, the sales guy, told us it wasn’t his job to offer us upgrades. Dude, I’m sure you make money based on sales so I don’t know why you wouldn’t even attempt especially when we went back and forth about which style we wanted to go for. When we talked with the office they said they had no record of it. They said they would have a manager call us. Never happened. The installer was awesome. We were told installation probably by August 1. It was a few weeks after that. We weren’t told until they showed up the screen was on back order. Screen was able to be installed today. Delivery guy owned his mistake of bringing the wrong screen for someone with the same last name. He came back to install the screen and no one had ordered or installed the screen track. So they have to come back again. More time off work for us. At least he was friendly. We chose RBA because they seemed professional and pleasant and gave you recommendations. We knew we could get a door for far less money elsewhere. We won’t be back or recommend to anyone.

Lo
Review №10

We had a huge slider replaced as well as two large windows. The team of Robert F, Chris T and Brandon H did s fine job of installing the new products and cleaning up after the job was done. I highly recommend this quality product and this team of installers.

Do
Review №11

Renewal is the best. You get what you pay for. If you want high end quality windows, with great service and timely service these are the guys. Ron Kelly helped us do the project in 2 phases as we had 29 windows to replace. He was responsive and knowledgeable every step of the way. Phase one lead installer was Jeremy and was excellent went above and beyond to make me happy. As well phase two lead installer was equally as accommodating and took care of us exceptionally well! Thank you Renewal by Andersen

Ra
Review №12

From start to finish, my experience with Renewal by Andersen (RBA) was exceptional. My sales representative, Brad Porter, was very knowledgeable and helped me select the finishes and options I wanted for the doors and windows in my home. I was incredibly impressed with the Fibrex windows and the quality of the Andersen finishes. Vinyl windows cannot hold a candle to the Renewable by Andersen product! The RBA windows not only offer a higher quality material in terms of durability, but they look and feel so much better than their competitor products. Windows and doors represent an investment in your home, and here in Arizona - it’s worth every single penny to choose the very best product.Brad also helped me to understand my options to purchase these upgrades for my home, ensuring I walked away feeling comfortable that I could afford them. Renewal by Andersen offers several ways to purchase including both cash and various financing options. There’s even an option to break the project into phases, which I was surprised to learn.I was a little unsure of what to expect for the install. Brad assured me that I could expect my home to be treated with the utmost respect and care. He was right! On install day, the installation team arrived and first covered my furniture to protect it from any construction dust that could result. They also set up a really well organized work station in the front of my home. In a single day, they were able to remove and replace seven windows, two sliding glass doors, and a front entry door. My home was completely transformed in just one day!!! After they were finished, they removed the plastic and dusted my furniture and swept the outside patio. They left my home cleaner than they found it when they arrived!How did I feel when the install was complete? Amazed. The new windows and doors completely changed the feeling of my home. There are windows I won’t re-cover with blinds because it feels wrong. The windows feel like art! Beyond that, the energy efficiency of these windows is such that I don’t even need the blinds to cover the window anymore. I get to enjoy natural light in my home without the consequence of unbearable heat that I experienced before I made the switch to RBA windows. Already I have seen a significant reduction in my electric bill! I’m talking about over $100 cut from my bill from this same time last year. I knew I would be happy with my purchase, but I did not know I would be this happy!I highly recommend working with Brad Porter and Renewal by Andersen. Five stars doesn’t feel like enough. They went above and beyond what I expected. I couldn’t be happier!

Gy
Review №13

To be up front, this review is for the in home estimate and presentation. I know, (from 40 years of experience in the trades), Anderson windows are an exceptional product. The man who came to our house Id give 4 stars to. Very friendly, very professional, but the salesman in did come through. The presentation was predictable - our product is the ONLY product worth anything, all other windows fall short. The same pitch they all use. The price was almost laughable. I was expecting it to be higher than the rest - but not 2.5X higher. But the kicker was the high pressure at the end. All kinds of discounts if we signed a contract right then and there. If we wanted to sleep on it (prudent) and discuss it after he left... we lost the discounts. So, WE lost the discounts, THEY lost the sale.

Ka
Review №14

We decided to go to Renewal by Anderson for our window and door replacement. The job they performed was beyond exceptional from start to finish. Our sales rep Craig Short was outstanding. he explained all aspects of our windows and doors, he followed through as we moved through the order process. He kept us informed as the process progressed. Our windows were delayed due to covid but it enabled us to set a future date which better suited our timeline. We had adjustments made and another window added. Craig was excellent at advising us of price adjustments. Their windows and doors are of excellent quality, but I can assure you, you will pay more for their product but the quality and expertise we experienced was beyond reproach.The install was incredible, we had 13 windows and three doors, two of which were redesigned. The team came in with 9 or 10 workers and proceeded to install all of our windows and doors in 2 days. They were exceptional, each understanding their duties. They completely cleaned up after each day. We couldnt be happier. Thank you Craig and your company and crew for such an exceptional job. I would highly recommend Renewal by Anderson for your next window project.

Ro
Review №15

Jim who did the consult was very helpful and explained everything about there product. The energy efficiency from warranty, very informative and answered my question.Travis and his crew were great on time, respectful and informative. They worked hard and in a timely manner cleaned everything up.100% will recommend this company and the people they have working for them. Thank you again.

Ma
Review №16

Every step of the way was amazing. Cindy Davis was thorough in her demonstrations and explanations. She spent a lot of time with us going over each option and answered lots of questions. She is very professional and did an excellent job in helping us with our selection of window. Everybody was right on time. The individual that came and measured for the window was here on time and was very thorough and competent. The gentlemen that came on the day for installation were amazing. They were comprehensive; they explained everything. They were friendly and yet worked hard to complete a perfect installation. They also answered lots of questions.

Mi
Review №17

We worked with Ed and Jesse out in Phoenix and we are beyond impressed with their care for their clients and their deep knowledge of the product. These guys are top notch! The entire process from start to finish was simply outstanding. Renewal by Andersen makes a product that seems to be top of the line. If you are looking to improve the value of your home, and you should be, then consider getting a quote. I dont think youll regret it.

Ir
Review №18

Starting from the beginning, Renewal by Andersen personnel has have been honest, professional and thorough. There doors and windows are not cheap but built for the long term and with a high degree of quality. There personnel from beginning to installation have made me feel valued, informative and welcomed. They all take pride in their product and all stand behind it with pride. Every person I have had contact from Renewal by Andersen strive to be 10 out 10 with 10 being the highest quality, Starting with the salesman, Mickey A., Shauna L., Colby, Sonny, Jennifer T. and Chris were polite professional and knowledgeable. It is so true, you get what you pay for. Great product for a lifetime!

Ad
Review №19

A Project Consultant from Renewal by Anderson came out to my home to discuss what services I might need and how his Company could help me. This was a service I had requested. We decided that a new front door was needed. I was given many options with different materials, colors, designs etc. He also discussed the pros and cons of each type of material which might be used. The sales representative spent several hours with me. He answered all my questions, made suggestions, and told me step by step exactly what would occur; how long it would take before delivery, set up the appointment for the technician to take exact measurements, and left materials for me to read regarding EXACTLY what would happen at each stage from order to finish.. We also discussed methods of payment for me to choose from. I received a number of discounts which made the end price more reasonable. At NO time was any pressure to purchase anything made by the representative from Renewal by Anderson. It was actually a very pleasant experience instead of how do I get rid of this salesman?

Pa
Review №20

After a long delay between ordering and installation since the end of May, I have finally gotten my windows installed very professionally by two very well qualified young men on October 1st. They were courteous, arrived on time, and did a very thorough cleaning up to dispose of the old windows. I was very pleased with the outcome.

Jo
Review №21

Everything was more than great! My Project Consultant, John Macik, was extremely professional and knowledgeable! His follow up was amazing! The door is of the highest quality and the installation and the crew exceeded my expectations ! I just can’t say enough about how wonderful The whole experience was! I highly recommend Renewal by Andersen!

do
Review №22

My wife and I purchased all new windows for our Mesa home approximately 5 years ago from Renewal by Anderson. Our initial assessment was very positive and we were thrilled with the look and performance as well as the care of the teams that did the initial installations, even though the cost is what you could purchase a new car for. Since that time, we have had multiple issues and significant repairs. Sadly, each experience has been worse than the one before and I am to the point of deep regret and wishing they were all just ripped out and replaced with something less expensive that would likely be of similar quality. The time it takes to get repair work done from initial assessment to final repair is unacceptable, and the quality of the repair work and repair technicians is much worse than the installation teams. I just had a repair done today that was initiated in April of this year. The technician struggled with the repair, caused wear and marking on the parts of the window frame not replaced, did not put down protective coverings on my counters or floors, and did not clean up after completing the work. This has been essentially all of my experiences with any warranty repair work they have performed...never done right the first time and needing escalated to yet another person to come check it out. Im done with recommending them or even having anything positive to say about them. Cost for the value and quality and ability to get it right just isnt there. Felt like it at first, but seems all down hill of late. A shame to feel this way and feel like the only way to get things done is to be a complainer. Not my style and I dont like it, but Im over it. I am not impressed. Get bids that are 75% cheaper and go with them...you will likely be happier for it.

He
Review №23

The entire experience start to finish was perfection. Joe our Job Coordinator was spot on with all the answers he provided. The product itself exceeds our expectations, we can’t hear noise outside, our house like brand new. We couldn’t be happier. Our install crew led by Wryder was polite, professional, clean, and detail oriented. I would recommend all of them and I have to say I am very impressed by the culture at Andersen Window, congratulations on a job well done!

Su
Review №24

This installation crew was awesome! They called before they arrived and were prompt. They quickly went about their work and in a very friendly and professional way. They showed respect for us and our property, and made sure everything was to our satisfaction. They made sure we didn’t have any additional questions before leaving and explained the window warranties. During the walk through, Jason found a small glitch with one of the window latches. He wasn’t satisfied with it and took the time and effort to get it right before the crew left. A big thank you to the crew. We would highly recommend.

Fr
Review №25

Our house was custom built in the mid 1960s,which created many challenges. The team installed a door and screen door that look both modern a original. They were able to maintain the unique characteristics of the home and rose above our expectations.

Ja
Review №26

Ron Kelley provided the best customer service totally down to earth easy going sales person. Provided all possible solutions to an affordable price. Second time buying windows with Ron will be looking in the future to continue business on our next project doors.

Me
Review №27

Matt and his crew were awesome!! Professional, friendly, informative and very clean! Besides our beautiful windows we could not even tell they were here! I want them back when we finish the rest of our windows in our home!

Ro
Review №28

The Renewal by Andersen team was stellar; from the sales personel all the way through the installation. Excellent job, guys!I had 6 windows removed and new windows installed on 10/22. The installation team arrived bright and early and ready to get at it. They were professional, respectful, curteous, and helpful. They never made me feel like I asked a dumb question.The work was done proficiently and orderly. When the team finished, there was no mess for me to clean up. The windows looked absolutely wonderful and cant wait until they come back to replace 2 more windows and a sliding glass door. I cant wait!Installation team, from a scale of 1 to 10 where 10 is the best. You are a 10!Renewal by Andersen/Andersen Window company, using the same scale of 1 to 10, I would give you a 10 (absolutely yes) in terms of recommending you to friends and family. There would be no hesitency on my part to highly recommend the Andersen group immediately. Thank you!I filled out a review earlier this week but submitted it before I was able to update it. This is the review I mean to send!Thank you guys!Ronald MartensS Bell RdBenson, AZ

Ka
Review №29

Salesman professional and knowledgeable. Installation went well. They were friendly and competent. Installer demonstrated how to operate, clean and remove screens. Installers said would take a full day and they finished early. Love my new windows! I feel like I have a new house. Highly recommend.

Kr
Review №30

Our salesperson, Jay, was so great. He was knowledgeable, friendly and answered every question I threw at him. For our 1st phase, we had 11 windows installed in 2020. The process was seamless. On the day of the install, the crew arrived early and finished same day :) The 2nd phase (currently in the manufacturing process) will be 1 window, 2 patio doors and 1 front door and I cant wait!! The quality of materials and overall appearance is outstanding.RBA will forever be our go-to for windows and doors.

Sa
Review №31

The French door was as they said it would be; perfect so much better than the heavy almost iunmovable sliding glass door. The salesman (Jim) has gone out of his way to be helpful and professional. He followed through with the whole process. The installers were very professional and efficient. I couldn’t be happier with my new French door!

Di
Review №32

Job well done and on time. I would highly recommend the crew

AH
Review №33

All I can say Wow. If you are lucky enough you’ll get to work with Eric Clay. Professional, knowledgeable and funny. They definitely need to give him a raise. No pressure no pushing just plain facts. I do my research and not a one thing was misrepresented. Very excited for all future projects. Eric thank you so much, they are lucky to have you.

Do
Review №34

Ordered doors May 7th, doors measured May 17.Installation in 8 to 10 weeks, 26 weeks later still no doors. Oh they came out on October 18 to install but said the doors were to big. I dont know what is going on??? 6 months is ridiculous, Ive asked for my deposit back, but was told by the person I talked to that a salesman would call.Nothing!

Th
Review №35

We had a wonderful experience with Andersen and Ron Kelley. Our new patio door was installed today. The installation guys were excellent, and the door is beautiful. Ron arrived after the work was completed and has made himself available for any questions or issues. We are thrilled with our purchase and with Renewal by Andersen

Be
Review №36

I have never had a problem with anyone employed by Anderson and today was no exception. Telephone or installation and today checking on a possible window leaking. Very thorough and very helpful. I did half my house windows last year and doing the other half next month. Excellent product and great employees! Thank you for standing behind your work and your word.

Ho
Review №37

I decided to get my whole house done at one time. So glad that I did!! Amazing sales reps and customer service. Beautiful product changes the whole feel of the home. Now I want to replace all the doors. Worth every dollar spent.

So
Review №38

We finally were able to get new windows installed on our home. The initial set up was amazing! The representative was helpful, knowledgeable and so professional. They helped get us financed and lined up. The measurements man was wonderful as well! I only gave 4 stars for the installation. Some of the windows are tight and hard to close and open and some have poor trimming work done. We paid alot of money and hoped they would have been installed a little better. Still happy with them but not 5 stars.

Ma
Review №39

We were equally impressed with the product and the personnel. We experienced a minor problem which we noticed after the installation was completed. We notified the project consultant who personally came early the next morning (a Saturday) to rectify the problem to our satisfaction. From start to finish we were provided with a first rate experience,

St
Review №40

The install team arrived promptly, introduced themselves and wasted no time in getting to work. They worked continuously causing the least possible disruption in completing the installation. They too care to protect house furnishings and property. When the Installation was completed they took care to explain the use and maintenance of the new windows. As far as I can tell the installation is flawless, the windows fitting perfectly and showing a thoroughly professional job. The team took care to make sure the house, with the exception of the new windows, looked as though they had never been here. I am completely satisfied with my whole experience with Anderson and would recommend them without hesitation!

Am
Review №41

Fantastic experience! We approached the RBA stand at the most recent Home and Garden show, knowing we needed to look into new windows but skeptical at the same time. We had our consultation just a few days later and were blown away by the professionalism. We were well-informed of our options, including a demonstration of the clearly superior product. Our rep took the time to fully explain the financial impact of the phases that we were contemplating and never once pressured us in any certain direction....especially since one of our doors was a specialty (not just custom size, since all of the products are custom). I absolutely recommend Renewal By Anderson for window and door replacement.

St
Review №42

All 8 windows and the patio door were installed in one day.The installation crew were top notch, friendly, and answered all questions.Very pleased with quality of the product and they look great.Highly recommend Renewal by Anderson.

de
Review №43

I love my Anderson windows! They look beautiful, are easy to clean and keep the noise out. I had a great experience from sales through installation

J&
Review №44

Ron Kelley was the best Consultant. He came to the our home and made us feel relax and explained everything to us. Gave Pros and Cons on the windows that we wants and explained what else was available and left the the choice to us.. He is a great person and an asset to the company. The job was done in Tucson, AZ, and we notice a difference in the inside temperature already.The installation went very smoothly, we had 21 windows installed in two days, the crew was great.Mr. Kelley even stopped by during the installation process to made sure everything was alright.I would recommend Renewal by Andersen for new windows.

Pe
Review №45

We had Jared come initially and we were impressed with his knowledge and professionalism. Your call center called to set up our appointment for installation the first week of May. Never heard another word from anyone but, our appointment was set between 7-9 today. At around 8AM Scott called to let us know they were about an hour away. They pulled in at 8:45 and got to work!! By 2:30 we had our wonderful new windows installed by 2 very capable young men. Thank you Renewal by Anderson for your true professionalism and promptness.

Br
Review №46

The Renewal by Anderson, Arizona experience from the salesman, the install manager to the installation crew was flawless and was a positive experience and a true pleasure. The salesman was very thorough and was able to answer all of our questions/concerns. The install manger that came out to measure the openings was very meticulous. Next came the installation crew, did I mentions that we were dealing with 26 windows and 2 sliding doors. The installation crew lead by Tanner were courteous/polite, thorough, very neat and were great representative for the Renewal by Anderson organization. They also ensured that our comfort and dogs security were a major considerations during the installation work flow due to the cold outside temperatures. As an installation team, they worked flawlessly. To cap it off, Tanner took us on an extensive inspection of the work performed to ensure our satisfaction. In our 47 years of marriage this was the most positive contractor experience we have had. We would definitely recommend your company in the future.

Va
Review №47

Very professional and personable from Ron Kelley, the fun and funny salesman, to the friendly and courteous installers. The windows and doors look wonderful and I’m so glad that they are such great quality with such a great warranty. Would recommend to family and friends.

To
Review №48

Very professional installation. They communicated what they were doing, demonstrated the use of the windows, and cleaned up after they were done. The windows look amazing.

Ji
Review №49

Dealt with a lot of contractors and companies. Renewal by Andersen is by far the best experience I have had. Not only good customer service but the best at attention to detail.

Mi
Review №50

Matt, Ian and Konrad showed up on time and ready to work. After brief explanation of what they were going to do they got down to work. Great team worked well together. Hardworking and taking great pride in their work. Awesome job!

Yv
Review №51

With Ron Kelly, who help me pick out my windows to Jason, Hayden, and Frank who came and installed the windows, everyone with with Renewed by Anderson was professional kind and courteous. The windows look fantastic and I can already feel the difference in my home which is already cooler.. I will recommend renewed by Anderson to all my friends and family.

Ro
Review №52

Very pleased with the window install, my installer Tyler was very quick with his team and explained everything well. I had 6 windows installed and it was done promptly and without issue. They also left the place clean like they never even were there.

Be
Review №53

The entire sale and installation were handled professionally and efficiently. Jason and the Tempe installation team gave outstanding attention to detail from start to finish. I am pleased with the company, the product and the service I received which exceeded my expectations.

Gl
Review №54

Very efficient and courteous. Cleaned up really well. Wonderful job. Thank you

Jo
Review №55

I love my new windows! Install team showed up promptly and worked hard throughout the day. I didn’t believe them when they said they finish the whole project in 1 day but they did! Great job!

Da
Review №56

Cindy was so helpful in the decision process and getting what we wanted.The crew that came to install were on time and very professional. The windows and doors are such an improvement and everyone that comes to our house loves the new look.

Ji
Review №57

The windows look amazing! I can tell already that they are much more energy efficient. One window came in with broken glass and they were able to order a new one and install it 4 weeks later. The installers were very professional.

ab
Review №58

Nik and team were awesome and professional during the install! They even cleaned up the place very well! Would highly recommend the team for any of your window and door requirements!

Je
Review №59

Installation today was fast and professional. Really quality product. Planning for it and follow-up is top notch, which is a reason I went with a premium brand. Worth it. Our installers, Matt E and Josh A were polite, friendly and very professional.

La
Review №60

We love working with Matthew Trask and Anderson windows . Weve had to piece our project into sections.. Matthew comes up with excellent ideas giving us our dream home.. The windows make such a huge difference !! From noise level to Looks they are the absolute best!! We cant say enough!! Thank you Matthew Trask and Anderson windows.

Fr
Review №61

The crew was very professional and neat.. my doors and windows are a great improvement to my home.

Jo
Review №62

Wryder and his team were absolutely amazing. Very professional, respectful, cleaned up perfectly and displayed leadership and teamwork. Incredibly impressed.

De
Review №63

Anderson Windows may be expensive but theyre guarantee is unbeatable. I had problems with the window lock, it was fixed immediately and no charge. They stand by their work. Awesome company.

To
Review №64

Jason and his tram did a fantastic job installing our French doors and additional window. On time, friendly, clean, explained things in simple terms, and we are very pleased with the results.

Pa
Review №65

As this was the second and final phase, the crew, as with the first group, were professional, and did an absolutely great job with the install, clean up and most importantly were very careful not to bother my turtle habitat, which they did very well working around it. I would highly recommend Renewal By Andersen Window Replacement for any door or window repairs or replacements.

Da
Review №66

Dean Van Doren the company rep that I dealt with was very informative. I found him very friendly and not at all pushy to sell me on the product. This is what actually sold me to go ahead with the deal.

Ha
Review №67

Jason & his team were great. My husband loved chatting with the crew. Our door looks great & the crew were on time, friendly and respectful. Great job!

ra
Review №68

My windows are so beautiful.. I couldn’t believe the difference.. they did a wonderful job and from start to finish our experience was wonderful . I have more windows to replace and they will be replaced by RD and his team at Andersen windows..

Re
Review №69

Satisfied customer Ryan and Rebecca recently purchased a house that had poor windows and a sliding door. Renewal by Andersen’s was in the neighborhood and was scheduling free estimates. Sergio Castillo came out a few days later and was very professional explaining all the options and prices. We moved forward to order the windows and sliding door with a short turn around time for production. Joe and Lance and two other guys showed up on time (when they were scheduled) and couldnt have been more professional and efficient. They went as far as covering our floors were they walked and covering our furniture. They all worked so well together. They even went above and beyond and put our blinds back in the windows. When they were finished, they had cleaned up to the point of not even knowing they were there if it werent for the new windows. Couldnt have asked for a better experience!!! Thank you to the team at Renewal by Andersens!!!!! We will recommend you to others.

Be
Review №70

On the day of installation, the crew (Jason, Josh, Hayden, Taylor, and Conrad) arrived on time with all the supplies they needed for the day. They were courteous of me and my property, answered my questions, and got down to work. There was a little rain; they continued to work on different areas until it stopped. True professionals. All my windows and patio door were replaced. Started at 7am, done before 3 pm. This proved to be a great experience instead of the nightmare of numerous workmen in the house that I was expecting. Thanks to Ron Kelley in Sales for stopping by and checking on my wellbeing and the crew’s performance. Anderson was an excellent choice for me.

Sa
Review №71

Had Matt A and Chris C here to do my install.. I’ve gotta say… never have I had such a better, fun and more pleasant experience in my life! They were great, Professional, courteous, clean, friendly and did an absolutely perfect job on the install! Everything went in like butter. These two work so good together! Honestly they are the perfect “marital work couple” lol 😂 they communicated very well together, had fun and made the whole experience very easy and smooth for each other. Like a well planned out job. I was never once doubted anything was to go wrong. Nothing did. Perfect job! I hope I get these two again for the rest of my windows!! 🙌🙌. I will request them. For sure.

Ro
Review №72

They only need to have more communication so you know that parts have been ordered, parts are in our something that meets you know we are on schedule. Maybe its just me but i like to know how it is going during the process when parts can take 6-8 weeks. The serviced and the techs performance was great.

Ma
Review №73

After the heavy rains we had, I had two windows that appeared to be leaking . They did their water test and then checking all framing to find I had a leak in my stucco around the window. They went above and beyond my expectations. Tyler Renaud and Don were very professional and kind. I have been very satisfied with Renewal by Anderson on all accounts. Love their product!

Pa
Review №74

Jerry was great to work with. He ensured all our questions were answered to our satisfaction. He arrived during installation to check if we had any further questions or concerns. We knew our windows were inefficient and needed replaced. We didnt know how much wed like Anderson windows - the windows are very efficient and our cooling costs have been reduced since the windows were replaced.

Br
Review №75

Jason & his crew were great. My job wasnt easy and this team made it look simple. Very happy with my results!

Fe
Review №76

Great service, they were on time with all my windows. Installation was fast and professional, they cleaned everything after they were done. They explained to us how to clean the windows and also explained the warranty. We are happy with the service and new windows

Ru
Review №77

Robert did a great job, made me feel like I was special. Chris was also very professional and did his job perfect. Both men made a good team . this team is the best.

Ca
Review №78

From the beginning process of setting up our window replacement to the install was amazingly smooth with Anderson! Our rep Stanley Chomina was fantastic. He was very clear, thorough and knowledgeable about the project. It was a pleasure to work with him. Our windows were supposed to take a few months to get installed. We got them 2 months early! Our installers Tyler and Luis were awesome. They were extremely polite and to great care to not destroy our home. The windows that they installed were amazing. Their work was amazing. They had the 5 windows installed and all the clean up was done in 1 day. I will definitely use Anderson again!Cassandra Reed / Yuma, AZ

Di
Review №79

We love all of our windows. They are all perfectly placed by professional installers. We did ours in phases, 2 per year. It was very do-able. Bruce was great every year!

An
Review №80

Colten and his crew were fabulous! They prepped the area to ensure nothing in the home would get dusty- they even put plastic on the carpet to keep it clean! They worked together like a fine tuned machine. They each had their part to play and got the work done quickly and professionally! Im so happy with the end result!!!

Co
Review №81

The two installers Robert F and Chris were very professional and friendly and did their job timely and then cleaned up after.

Co
Review №82

We had our new patio door installed yesterday by Matt E, Josh A and Colton S. They are respectful and courteous young men, in addition to being very professional and taking pride in their work. They had plastic to protect our furniture and rugs both inside and out, and did an excellent job of cleaning afterwards. We are very happy and excited about our new door ! Thanks everyone at Renewal by Anderson as all team members we worked with have been great.

Ma
Review №83

Jason and crew were on time, reviewed what needed to be done and started right away. The window installation (2 windows) took 3-1/2 hours. Jason pointed out some minor pre-existing damage to one of the window sills and discussed possible causes. Jason showed how to operate the new windows and went above and beyond to help me with my concerns. Very easy to work with and left the house just as clean as when they started.

Br
Review №84

I cant in good conscience give a five star review. The reason I say this is because their customer service is questionable. I sent an email in March inquiring about some issues I had with the install they did. I followed up about weeks later via email and didnt hear anything from till I called them late June early July. I forwarded the pictures to their customer service email around 2 July. Here we are Aug 8th and still no response. For what I paid for the 7 windows I got, I would think they would be Johnny on the spot when it comes to customer service.*Prior to finishing the install, they had the window sill encased with the aluminum covering as seen on the sides of the windows, however once finished the covering was gone. Also as seen in one of the pictures they left a gap in the bottom on the side of the window.

Ga
Review №85

Havent had them installed yet but I did put my order in. My experience with John Macik was very nice and he was a pleasure to work with.

Da
Review №86

The installation crew were hard working and very professional. They finished the job much quicker than any of us thought it could be done. Super curtious and easily answered all our questions.

Pa
Review №87

Knowledgeable and Professional employees at Renwal by Anderson. John Macik was especially helpful during our meeting regarding the products we were interred in. I would recommend the company and Mr. Macik to friends and family. Very positive purchasing experience.

DA
Review №88

The windows look incredibly good. The installers were friendly, polite and highly skilled. 10+++++

Gi
Review №89

Now all but 1 window and 2 doors are Renewal by Andersen windows and I’m so happy they are all in and installed. My house will save energy and keep my electric bills under control. What I like the very most are the screens that are almost invisible which is a huge plus to me.

Jo
Review №90

Jason and & crew arrived on time. They covered carpet and furniture with plastic to keep from tracking construction debris into our home. The job turned out great.We love our new windows. They are keeping the hit out and noise from entering in. We feel like we have a new home. Its a great upgrade and well enjoy for years to come.

b
Review №91

Robert F and crew did a great job and were in and out in a few hours with our new door and window.

Tr
Review №92

I worked with Matthew Trask. He took the time to thoroughly explain everything. Told me about all the deals and discounts.

Ja
Review №93

We have used them twice. There really is no other company I would trust with my home to have windows installed. If you want it done right the first time don’t bother looking elsewhere stick with Andersen

Ub
Review №94

Great service and quality very happy Nick and Jason are the best

Ma
Review №95

These people are amazing to say the least. From the initial consultation by Doug Yazzie to the Installation with Tyler and his team. The contact from Danielle and the scheduling team all very courteous and professional. My sliding glass door was replaced 2 different times because the installers found factory defects and ordered a new on right away. I could not be more pleased.When you need your windows or doors replaced without a doubt recommend Renewal by Anderson.

Wa
Review №96

Had 7 windows replaced and the team lead by Matt did a great job. Have more to do and would definitely recommend.

Pa
Review №97

We had 11 windows replaced. From the beginning with our consultation. John was great in demoing the windows they specialize. We pulled the trigger the same day for replacing all windows in the home. Fast forward a little less than 2 months to today, install day. The install team was fantastic and very respectful to our home. They completed all of the window replacements in record time and were very knowledgeable when I had any questions. The entire process went smooth and the difference is amazing. The noise reduction and light filtering is all a major bonus to weather sealing these windows can achieve. All of that backed with a great warranty. I would recommend them to anyone. We wont have to worry about windows for the foreseeable future.

Gr
Review №98

I dont like salesmen...at least not in my home. They are only concerned with making the sale. Last week, I had a guy in my home who gave me an estimate on new handrails for my stairs. He wasnt genuinely concerned with us as customers. He was rehearsed and his main focus was the sale of the handrails.Well, contrast that with ERIC CLAY OF ANDERSEN RENEWAL WINDOWS!!This man started off just talking about families, playing with our son, and showed us how Andersen windows could be an investment towards increasing the equity we have in our home. What a way to start a conversation. So, I immediately engaged him in conversation.He measured 18 WINDOWS IN 5 MINUTES!! He gave us an estimate on various ways thay we could have our windows done, and left us with a contract that showed our monthly bill for buying and installing Andersen windows as being $140.00 a month (give or take a few dollars). Eric Clay played with our son and gave us a demonstration of how Anderson windows work. He was cool and entertaining. More importanly he understood us as customers. He didnt waste our time. ERIC CLAY made Andersen Windows look really great today!!ERIC CLAY SHOULD BE SALESMEN OF THE YEAR!!!The Honorable Judge Robinson.

Wi
Review №99

I am really impressed with the service and productI received from this company. From the moment I received our quote to the installation. The company was great about communicating with me about the details. I was especially impressed with the installation technicians, Westin & John. They were punctual and professional. They were also careful and precise.

Je
Review №100

This company has clearly no idea what is quality customer service. I clearly NOT recommend them if you want to do a good maintenance of your windows.I bought my house last year. The weather stripping was old and needed replacement. This is one of the small home maintenance things I like to take care of myself. After a few hardware store visits I realized that these windows were from this company and to get the right parts I had to go through them. I was unable to order the parts online so I called them and after two weeks of discussions they made me pay upfront and they ordered the parts. So far this is not the best experience but this is acceptable. I explicitly requested grey weather stripping. A month later they received it and I went to pick it up at their warehouse. Before I leave I opened the box and discovered that they ordered wrong color. I was a bit disappointed of course but they placed a new order right and told they would call me once it has arrived. Pour customer experience but still acceptable and I would not have left such a bad review.I am very patient customer. I waited two month without any update. So I decided to give them a call and I got into a very unexpected discussion with the customer service. I was expecting something like we are sorry we have been busy we are going to take care of this promptly. Instead they told me that they dont do parts order like this and that I have to call Anderson myself even thought I already paid for this order. What the heck !?! This the moment i got really angry at them. After 40 minutes of a horrible phone call they realized their mistakes and told me they would call me back. In the following days I received an email saying that they have received the parts. So basically they have been sitting on package for weeks ... I did not get any excuses sorry we forgot to call you or to make it up to you we will ship to your home. Nope instead i got you can pick it up at our warehouse Monday-Friday 8am-5pm which is of course very inconvenient as these are also my working hours.It took 4 months and a few painful phone calls to get a simple and overpriced piece of plastic from this company.

Information
60 Photos
100 Comments
4.8 Rating
  • Address:2401 W 1st St, Tempe, AZ 85281, United States
  • Site:https://phoenixwindowsdoors.com/
  • Phone:+1 480-565-4505
Categories
  • Door supplier
  • Window installation service
Working hours
  • Monday:8:30AM–11PM
  • Tuesday:8:30AM–11PM
  • Wednesday:8:30AM–11PM
  • Thursday:8:30AM–11PM
  • Friday:8:30AM–11PM
  • Saturday:8:30AM–11PM
  • Sunday:8:30AM–11PM
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