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Crown City Automotive
5665 Rosemead Blvd, Temple City, CA 91780, United States
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Crown City Automotive

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Ri
Review β„–1

This place is awesome, Harry and his team of mechanics took care of my van and went the extra mile to show me what was wrong with my van. I had 4 engine codes. My van is running greatπŸ‘πŸΌI will definitely be returning to this auto shop if I need to in the future. I highly recommend this auto shop.Thank you Harry!!

Pa
Review β„–2

Crown City is MY garage. I don’t possess a working knowledge of vehicular mechanics. Frankly I felt vulnerable when it came to auto repair because I know I’d been ripped off before. Harry and the guys have repeatedly gone out of their way to save me money while always being as time conscience as possible. They are my dudes. I trust them.

Ma
Review β„–3

Honest and quick service, The manager was very honest and upfront about the services my car would require.

Da
Review β„–4

I found them on Groupon. I saw a oil change coupon for $16. So I called in to verify if it applies on 0w20. They guy over the phone was rude. And wanted to tell me a story. Geez. I can not a anywhere more straight forward than this. Just answer if it applies yes or no straight answer. Sigh... thats why I call in before making the purchase. Need to be more professional.

st
Review β„–5

Got an alignment here on my golf gti after struggling to find a place to fix my steering wheel that lead towards the left.The guys at the shop did an absolute perfect job. The car feels new and the align is on center. Definitely will be back for more work!

Er
Review β„–6

This place is tops. The guys know what they are doing and wont do you wrong.

Ca
Review β„–7

Great service here, and they work fast!

De
Review β„–8

This place is not very big but it does have good customer service. I had a groupon that was honored but of course, like most mechanic places you go to, I was recommended to get more things done. The mechanic didnt seem to charge me too much so overall the experience was pretty good. It also didnt take that long to have my car done, even with a few extra things I agreed to that were unexpected.

Ni
Review β„–9

My favorite mechanic in the L.A. area

Ju
Review β„–10

So we had a Groupon for a basic synthetic oil change around and went in around 1:30 PM on a Saturday. The attendant(or owner maybe) told us to cancel the Groupon and pay an additional fee in cash. When we hesitated he said the shop would close in 30 minutes and we needed to make a decision, the hours listed were that the shop was open until 4:00 PM so that was a fib. We decided to drive away and go to the Valvoline across the street.We always try to support smaller businesses, but this person was sketchy and I really suggest you look elsewhere.

Fr
Review β„–11

Quick and easy oil change

le
Review β„–12

1 of a kind service no pressure

Ru
Review β„–13

Good work and friendly.

Me
Review β„–14

Good spot with knowledgeable workers! Reasonable prices as well

A.
Review β„–15

This is my go to place fur an oil change. Its close to home so its convenient and its usually a quick and easy service. I honestly have never had any major work done here.

Jo
Review β„–16

They did the job quickly, and the customer service was friendly. Waiting room was also nice.

Jo
Review β„–17

Harry is a great guy. Fast and excellent service. I highly recommend.

Ke
Review β„–18

Hes very fair. Very good πŸ‘ Harry is my go to mechanic now.

Be
Review β„–19

No pressure, all options explained, pleasant attitude. Will definitely return!

Tr
Review β„–20

Typical bait and switch scam. When driving up I thought there might be trouble when I saw it was located in a Kmart store.I had bought a Groupon for an oil change. They would not honor it. Said the car took more than 5 quarts. I said fine---put in 5 quarts, Ill fill it with the rest, which I had in my car. Nope.I had even called ahead. So wasted 1 1/2 hours of time driving there and back.The bad reviews you see are here for a reason. There are plenty of friendly, honest car repair places. This isnt one of them.

Br
Review β„–21

Easy in, easy out. Time given for smog check was 45 minutes, but was done in 30. Price was quoted ($40) right up front, no surprises. Be sure to bring your renewal form, it has all the information they need.

Sa
Review β„–22

Harry is an excellent and honest man highly recommend this place

Je
Review β„–23

Went because I had a Groupon for a smog check. First attempt to go, their smog machine was out of commission. Was told to come back later. Came back 2 weeks later. Smog check went fine but then the guy tried to sell me a bunch of stuff I didnt need, saying I needed my spark plugs, and like 4 other things replaced and hed do it for a discount ... It would only be a few hundred dollars... But Id just been to my (very reliable) mechanic the week before and everything was fine, so I knew I didnt actually need any of that stuff he was claiming needed replacement. I double checked with my real mechanic a week later just to be sure and he confirmed my car was fine.These guys give steep discounts to get you in the door but I wouldnt trust them to touch my car again.

HA
Review β„–24

I should have seen all these reviews before going into the trap! I was overbilled and manipulated for the things which are not required and u know what they charged unbelievable labor fee. Final word better to stay away from this trap! Save ur time and money folks.

An
Review β„–25

Theyre up front and offer good oil change. Its a full synthetic. Theyre friendly and helpful. Ive been twice and will go back for my next oil change.

Ed
Review β„–26

Very quick to help. Management is proactive with customers and getting their return business . I will be going back.

A
Review β„–27

Look for Harry. First time there. Friendly guy. Quick and easy oil change.

Ry
Review β„–28

They don’t log their repairs on CARFAX and I believe the tech did the brake fluid replacement incorrectly and got air into my brake system, because after I replaced with new pads the car is hard to stop and pedal is spongy. The brakes are worst after they touched it! The manager get super crazy and aggressive after he smokes.Update: I asked him to check the brakes and he said there was nothing wrong with them. But when you have your brother, sister, and girlfriend test drive the car and they all say the brake pedal requires more effort than before to stop the car. There is probably something wrong. I would of been ok, but he asked me to sign something before he inspected the car and didn’t give me a copy of it. Instead he typed a new invoice and asked me to sign it after the work was done, to get a copy of a different paper. Make sure you take a picture of every paper you are asked to sign, because he will type a new one and ask you to sign for something different, it’s really shady.Below is what I think is wrong, the tech installed the brake pads wrong. You can see wear the pad touches the disk, it is uneven. I changed the fluid twice and the brakes are spongy halfway. Maybe it’s missing brake hardware. What did he do wrong?This shop is not cooperate and the owner is here everyday. Basically if doesn’t want to help you. You can’t ask the person above him to help you out. Just watch out when he takes out his smokes!

Cl
Review β„–29

Great service, honest owner.

Jo
Review β„–30

Looks Im not the only one had an issue with this place. Same as others I did get a groupon deal & the guy said my car ja too big for the deal. I explained that all places honor oil change coupons up to 4 or 5 quarters not sure whats the right amount for an standard car & from there they will charge you the extra of oil needed to complete your SUV or Pickup. Anyways he only said is you want I can do it for $89 dollars. Actually I was going to do a brake replacement as well but so glad Im reading all other reviews & not dealing with a major issue later. Groupon instantly refund me the money I paid for it. Thanks Groupon. Btw first time ever I have an issue with a Groupon Voucher.

Pe
Review β„–31

Do not go here. They try to upsell and when they over filled my oil after using a groupon would not reset the check engine light.The guy who manages the place is a hot head.

sl
Review β„–32

Do not recommend. They are very careless about your car. Spilled oil when they did a oil change and my car started smoking after I left. They did nothing to help when I went back.

L
Review β„–33

My mother bought a Groupon for this place and it was a mess. Not only did they want to charge her more, but they didnt change the oil they just overfilled it, the oil was dirty and leaking in the driveway.

Ri
Review β„–34

Refused to honor Living Social coupon!

An
Review β„–35

Terrible, not recommend.

Th
Review β„–36

Great service and quick.

An
Review β„–37

The service is so bad. I bought the Groupon $37 for Full Synthetic Oil Change at Crown City Automotive. When it was shown to the boss of the shop. He said need to add $20 for filter, tax and oil deposit fee. I asked him to itemize the fee then he shouted at me go!. Whats wrong with him! He is not honest and set a trap for the consumers. 10/06/2018

Da
Review β„–38

These guys really took care of me when I needed help. Highly recommend.

Ed
Review β„–39

Save your time and your money, they dont want it!!!! Drove 20miles to this shop to get an oil change and when i got there about an hour and a half before closing they told me they were really busy and wouldnt be able to do my car but only had two other people waiting. Bad customer service and wont go the extra mile to satisfy their customers.

Al
Review β„–40

I dont recommend this place. very bad customer service.

Av
Review β„–41

Quality work and affordable prices.

Da
Review β„–42

Trustworthy service.

El
Review β„–43

#1 rip-off place! The guy, Harry is not as honest as he tries to be. πŸ‘ŽπŸ‘Ž

Th
Review β„–44

There are a lot of bad reviews for this business that, based on my experience, seem unfounded.

Pe
Review β„–45

Shady, came in for an oil change, the guy tried to sell me ceramic brakes, coolant flush, etc. I just did my breaks myself!

La
Review β„–46

Tried to get us to pay for unnecessary fixes on our car. Also gave us a hard time. Never going back again.

Ja
Review β„–47

Great customer service

ηŽ‹ζŸ
Review β„–48

The oil change service I ordered on the website, I told the store to charge 44 yuan, Honda Civic, its a lie, don’t believe the offer here, never come againI ordered the oil change service on the website. After I arrived at the store, I told you that I need to charge 44 yuan. Honda Civic, deceiving, don’t believe the offer here, never come again.

Ze
Review β„–49

Good price for the $ 19 oil change :)

Information
7 Photos
49 Comments
3.2 Rating
  • Address:5665 Rosemead Blvd, Temple City, CA 91780, United States
  • Site:http://crowncityautomotive.com/
  • Phone:+1 626-940-5347
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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