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Dorsett Hyundai
74 W Springhill Dr, Terre Haute, IN 47802, United States
Comments
Au
Review №1

Clean dealership with high-quality vehicles on the lot and honest/respectable staff throughout. Competitive market pricing without hidden fees.Specifically, ask for Jarred Lucas when looking to buy a new vehicle! He was polite, patient, and pressure-less when my wife and I ran into a few delays during the purchasing process. Definitely one to go above and beyond for his customers.Kevin in the finance office was also pleasant and clear when explaining all the paperwork details.Overall, a great experience and would not hesitate to buy from this facility/team again in the future.

Va
Review №2

Working with Derek Carroll I was able to find the perfect truck for me. After looking at several trucks that were nice but just not the right one for me Derek showed me this beautiful light gray Ford F-150 Lariat. It had everything I needed and was beautiful to boot.The fellas at Dorsett simplified the buying and finance process and I couldn’t be happier with my new truck.

Na
Review №3

The team at Dorsett was Amazing! They really helped me find a car I absolutely LOVED and that was in my price range. They didn’t stop working for me until they got me what I needed. The whole process was so smooth and easy. This was my first experience buying a car through a dealership and was really expecting a pushy salesman but that was far from the reality. They genuinely listened to my wants and needs then found the perfect vehicle to fit both. 10/10 would recommend buying from Dorsett. We will definitely be back for our next vehicle. Thanks Dorsett for all you do!!!

Ve
Review №4

Our experience was extraordinary and second to NONE! It is difficult to put into words how incredible the staff at Dorsett Automotive are! They are patient, kind, knowledgeable and go above and beyond for their customers... honestly, when you leave you the dealership you feel as if you have gained additional family! Thank you Josh and Nathan for all of the care and time you took with us and the kindness you have shown Chad and I!!!! We are customers for life!!!

St
Review №5

Everything went well and quick today, but you never know how things will be day to day with Covid.

Pa
Review №6

I drove 6 hours to get my new car at Dorsett Hyundai because it was the only dealer within 250 miles that had the color combination I was looking for. I worked with Eric Michaels, and he was great! We were able to do most of the paperwork over the phone/email. Basically had to walk in and sign the documents. Best car buying experience I have ever had. Very impressed with the entire process and would consider buying next car from them as well.

Al
Review №7

Derek has been extremely helpful, especially with how crazy inventory currently is. Not only was he able to help us but he was also able to help my mother get the perfect car for her. Derek is very easy to deal with and I highly recommend him.

Br
Review №8

We were just starting to shop around for a second vehicle and had no idea we would be so lucky to fall in love. David was so helpful in getting me into the car of my dreams!!! Thank you so much Dorsett!! We love it!!!

Da
Review №9

Jarred Lucas was AMAZING to work with! He was informative, very down to earth and has a terrific sense of humor. If you are in the market for a new vehicle, please....do yourself a favor and talk to Jarred. Youll be glad you did!

L
Review №10

Great experience from start to finish. All sales people were courteous, professional, helpful and attentive. I would definitely recommend buying here.

Am
Review №11

Jarred Lucas at Dorsett Automotive was extremely helpful during our car buying process. We called various dealerships trying to find what we needed, however, no one kept me on the phone for more than one second. Jarred answered all my questions, emailed me the information on the van that we were interested in and met with us that same night to test drive the vehicle! We called the dealership looking for a specific family van and they had just what we needed! Jarred took care of us and stayed after closing to help us with paperwork. We are so glad we found a down to earth sales consultant!

Ka
Review №12

I want to thank Jarred Lucas for helping me find the best vehicles for our family and I had the best experience and I would recommend him to anyone. Also I would like to thank Chris in finance that made the paperwork process go so smoothly and also explained all the warranties and protection plans that came with our amazing purchase of a 2019 Dodge Ram. Thanks so much you guys!!

Er
Review №13

I had a fantastic remote car buying experience with Nathan at Dorsett. I can’t say enough great things - he was so easy and responsive to work with, took videos, had detailed conversations and followed up timely so I felt secure in a remote transaction from purchase to transport from Indiana to Montana. He even sent me a photo of my car on the transport trailer. When my new car arrives in Montana, it was exactly what I expected from the information he provided to me! Highly recommend Nathan and Dorsett!

Lo
Review №14

We had a great sales experience with Jarred Lucas. He was very pleasant to work with, and the whole process went smoothly. Also, while waiting for paperwork, I mentioned my dream car. He said they had one on the lot that was already sold, but he took me over to see it anyway. He didnt have to do that, but he did.

Da
Review №15

Customer service is amazing with these guys! I had the pleasure of working with both Jarred and Josh. They were nice, super attentive and friendly, not to mention always a text away. I would definitely recommend these guys if you’re looking to buy a car. 10/10

Je
Review №16

Dorsett Automotive is the best in the business! It was a team effort between several of the employees including Brandon Dorsett, Josh Altheide and Derek Carrol, and all 3 helped to make the buying process simple and painless for me, even with the car market being as crazy as it is right now. Highly recommend buying your next car there!

El
Review №17

Have had nothing but good experiences here at Dorsett! I bought my 2020 Veloster N here with a stress free no hassle buying experience. Working with the service department is excellent too. No hassles or anything plus things get done in a timely manner. Will definitely continue coming here for all my Hyundai needs.

Jo
Review №18

Jarred Lucas did an amazing job with me and my fiancé! He is a fantastic guy and makes sure to get you the car you need and want. I was hesitant to trade in my charger but now I have something better that will help me and my family! My son has room to climb around now and I have leg room which I love.100% recommend this guy

Cr
Review №19

When I needed to buy a car for my daughter, Dorsett Automotive was the only place I called!! Josh was absolutely amazing from start to finish! 5 stars for this guy! He is top notch. We couldn’t be happier :)

Jo
Review №20

I started taking my car to Dorsett because the previous owner had done all the work through them, so I saw no reason not to. They have always been super nice and helpful to get my car the maintenance that it needs in a timely manner. Would highly recommend.

ch
Review №21

Very nice people. Very helpful. Got in and out I think for me in record time. Slim pickings for vehicles right now but I got what I wanted.

No
Review №22

Derek as well as the rest of the staff at Dorsett treated me with the upmost respect and helped in anyway possible. Phenomenal service and overall great car-buying experience.

Li
Review №23

Eric Michaels was great to work with! 1st new car ever for me. He made the experience a good one. Ill definitely be back!!!

Ja
Review №24

My wife and I are expecting our first child here real soon and wanted to find a safe and reliable ride to haul our new addition to the family around in. Derek Carroll at the one and only Dorsett Hyundai in Terre Haute, IN did just that for us.The whole staff from top to bottom was professional yet very friendly and great to be around through the process.We had such a good experience we came back 3 months later and bought another vehicle from them!Thank you Derek and the whole Dorsett family that took such great care of us!

Ka
Review №25

I working with Jarred Lucas. He was awesome very friendly and the best part he wasn’t pushy. Definitely recommend Jarred at Terre Haute Dorsett

Li
Review №26

Eric did a wonderful job with my trade in and purchasing . This was the fastest I have ever been in and out of a dealership 😃

Am
Review №27

Brandon made our first time car shopping experience fun and exciting. He was very helpful and informative. Thank you so much Brandon for everything!!

Aa
Review №28

Eric was great and helped give us a quick and smooth experience. I highly recommend Dorsett for any of your car buying needs.

Ge
Review №29

They did more than expected. They even washed my car. I was pretty surprised.

Ja
Review №30

Derek was great to work with. Would highly recommend him if you are looking for a new vehicle.

Wi
Review №31

Everything was wonderful. The Dealership is run first class, spotless place.Angel S is a terrific Service Writer and a very personable individual.It is rare today to find an organization who delivers exactly what they promise - these folks deliver!

Br
Review №32

We purchased a 2018 Dodge Challenger from. Random Ringwald and things couldn’t have gone any smoother. He and Josh the business manager were fantastic to deal with as well as Kevin in the financial office. We live an hour away so most of this transaction was done via text or phone conversations and worked out great. They both stayed late on a Wednesday to allow us to come up and test drive the vehicle and then when we came back on Saturday to close the deal we were in and out in about 1.5 hrs. I highly recommend doing business here and I hope everyone’s experience is a great as ours was. We have one happy kiddo with his new to him Challenger! Check them out and give them a chance!Brian and Jenny T.

Se
Review №33

Thank you to the team at Dorsett Automotive, special thanks to Derek Carroll and Brandon Dorsett. Derek went above and beyond to help us out and made the purchasing process very smooth. Our family thanks you.

Ki
Review №34

My husband and I had such an awesome experience buying our new 2021 Hyundai Palisade! We had the pleasure of meeting so many nice people who work there - especially Jarred Lucas! He communicated with us for over a month while waiting for our new car to arrive! He walked us through every question and concern and kept us laughing along the way!! We walked away very happy with our purchase!! Thank you Jarred and the entire Dorsett team!

Cr
Review №35

Great service at Dorsett Automotive. Just bought a car after having a motor blow up on my last one. They moved fast to get me into some new wheels. Eric Michaels was great at answering all my questions and willing to deal with me with all the phone calls waiting on the process. Eric even cleaned my license plate off my old car before putting it on my nice shiny new car…THANK YOU.. So happy with all the services through Dorsett. The service team ( Angel) that had to give me the bad news on my last car was AWESOME also. Not always easy to call and deal with customers and tell them their car is done for but they did great.

Br
Review №36

This was an awesome experience! I was nervous but Jarred Lucas really helped me the whole time. They helped get me into a car that I love! Thanks again guys!

Ja
Review №37

Excellent service. Josh and Eric were a pleasure to work with very kind and answered all my questions. Made buying a car seemless. Excellent service at the Dorsey Hyundai location. I would recommend working with them.

Br
Review №38

Brandon and everyone at Dorsett was absolutely amazing! Super helpful with everything, also wasn’t very pushy about the process which I LOVED. Thank You Dorsett for being amazing!

Ri
Review №39

Richie was great to work with on my 2020 Nissan Titan purchase!! He explained everything and answered all of my questions. Was very enjoyable to do business with as well as the whole Dorsett staff!!

Na
Review №40

Highly recommend Brandon Ringwald. He made purchasing a very positive experience.

br
Review №41

We were at dorsett for 2 days trying to purchase a new vehicle, they worked with us trying to meet our needs. On the second day we paired up with Jarred Lucus. This young man was very respectful and considerate for all our needs . I will highly recommend him to others . Thank you Jarred for all you help .

Er
Review №42

Great place Great service. Wait time isn’t long. Great service advisors they take care of you car care needs. Recommend place if your looking for something new or getting the car service.

Li
Review №43

Excellent service! Professional, friendly and they went the extra mile to assist with connecting my new phone to my Elantra!

El
Review №44

Eric Michaels at Dorsett Hyundai was fantastic! Super fast service! Great deal on a new Kona! Thanks so much!!

Me
Review №45

Absolutely LOVE my Jeep! Many many thanks to Eric Michaels for being so helpful, very professional and courteous!

Mo
Review №46

Their service team is very thorough with their work. Always willing to make accommodations with scheduling, transit rides, rentals, and financing payments. First three oil changes are free which is awesome! Very quick, doesnt take more than a couple hours. I had my entire gearbox replaced and all my fluids flushed and refilled, only took a day. Always satisfied with their customer service, and a lovely waiting room with fresh coffee and snacks! I always recommend Dorsett Hyundai to my friends and family. 10/10 experience every time

Pe
Review №47

We had a great experience. They were not pushy and very easy to talk to and deal with. Jay was easy going and helped us a lot.

Ba
Review №48

I wen to to Hyundia looking or anew car. Derrick was very helpful and patient with me. I struggle with making decisions. The dealerships as a whole is AWESOME

Da
Review №49

Jarred Lucas has been a great help from when I have bought my first vehicle from him and to my new vehicle, I highly recommended buying from jarred he makes the process very easy and is a pleasure to buy a car from!

Kr
Review №50

Great service. Our salesperson explained the features of the cars we test drove thoroughly. It was a pretty quick and painless experience and I’m very happy with my purchase.

Ch
Review №51

Eric Michaels was definitely helpful with the purchase of my first vehicle. He made the whole process very smooth and easy. Highly recommend!

Da
Review №52

We had a wonderful experience buying our daughters car. I would highly recommend Dorsett.

RA
Review №53

The service at Dorsett Automotive is OUTSTANDING! I live in Panama City Beach and had interest in a vehicle 700 miles away. That did not stop this deal from happening even a little bit. We had the pleasure of wheeling and dealing with one of Terre Haute’s finest auto salesmen, Derek Carroll, who will only be found at Terre Haute’s Dorsett Automotive. If you need a new or used vehicle, or even just to browse, Derek Carroll is your guy! He did tremendous work in very little time with the best possible price, from money down, to monthly rates! Go check out Dorsett Automotive and see what the hypes all about. I bet you’ll leave HAPPY! 😀 Thank you again, Derek Carroll, and all of the other elite salesmen down at Dorsett Automotive!

Ca
Review №54

Nick B. Is great at keeping communication and made the trading/buying experience enjoyable!

Be
Review №55

Brandon was very knowledgeable about the car we purchased . There was no stress involved in the purchase. Our questions were answered in a timely manner. He was great to work with.

Ga
Review №56

We had an appointment for 8:30 a.m. When my husband called he was told it would be about a 2 hour job to clean the valves and to fix a recall. He drove separate so we could get shopping done. We came back at 11:30. Our car was not done until after 2:00! We realize that sometimes it will take a little longer than anticipated, but not 3 1/2 hours. Poor communication with customers in our opinion.

Kr
Review №57

Friendly staff always looking to make your experience great. I highly recommend for any automotive purchase.

Ma
Review №58

Eric Michaels helped me find a new car today. Super nice and friendly. This is the fourth car my family has gotten with Dorsett in Terre Haute.

Ca
Review №59

Had a great, smooth experience buying our new car with Eric Micheals at Dorsett Hyundai today!

Le
Review №60

Derek Carroll was great. The whole process was smooth and stress free and he explained everything about the car to my son, as it was his first car buying experience.

Am
Review №61

Can’t say enough good things about Dorsett Hyundai Sales and the Service Department. They are some of the nicest people I’ve met while car shopping. Josh at Dorsett Hyundai went above and beyond working with me to get another minivan after my previous one had unexpected issues. He was very transparent with the used minivans on his lot and we worked together until the right one came along. I never felt rushed or pressured to buy something I wasn’t comfortable with. Thank you Josh for making an unplanned van purchased much less stressful!

Ch
Review №62

Could not have asked for a better manager and salesman Josh Altheide and Nathan Bogetto went above and beyond to help us purchase our new Outlander. Would highly recommend them. Thank you for the all you have done.

ro
Review №63

Nathan Bogetto is the best car salesman in the history of earth period.

An
Review №64

I purchased a slightly older Hyundai Sonata from an individual approximately 5 years ago. It was the best vehicle I had owned and was so reliable. Which was extremely important as I was a single mother. I really racked up the miles quickly and had some complications at almost 200,000. I thought I was completely screwed. I brought it to Dorsett and their service department took care of me like family. I mean REALLY took care of me! I always swore I would come back when it was time to buy a new vehicle. Now not only have they taken care of me like family but Derek Carroll has now taken care of not one, not two, but THREE family members when purchasing a new vehicle. NEVER pushy, always honest and knowledgeable. I will never go anywhere else nor will I send anyone anywhere else. Dorsett Hyundai is our dealership and family for life!!!

Li
Review №65

Great experience. Super easy to deal with. Would definitely recommend.

Ma
Review №66

I walked in thinking I was just looking around for the day but Derek Carroll changed that. I wanted something higher up off the ground and he found the perfect vehicle for me! Usually I hate dealerships but Dorsett Hyundai really is the best place to go. I felt very comfortable and everyone was super friendly and very helpful my experience was amazing! 10/10 would recommend!!! I am in love with my 2017 Nissan Rouge Sport!! ❤️

Al
Review №67

Eric Michaels is a great sales consultant and is always ready to help anyone get into the car that they want! I definitely recommend him and dorsett for any of your vehicle needs!!!!

Ti
Review №68

Derek Carroll was great! We went to Dorsetts knowing exactly what car we wanted. He pulled it right up for us and got everything squared away. He was nice and patient while we watied that dreaded care dealership wait time. Thanks Derek for helping us!

Na
Review №69

Our experience with Jared at Dorsett was great he was very professional and helpful with finding our truck. We would deffinately recommend doing business with him.

Sc
Review №70

I took my car there for an oil change and an engine diagnostic. I believed that it would cost me nearly $200. They changed my oil topped off all of my fluids, and did not charge me for the diagnostic due to it being a normal operational noise I was hearing. They changed out an air bad sensor that was under recall for no charge. They filled my tires and cleared my tire pressure light from my dash. They changed two light bulbs in my tail lights. They washed my car before returning it to me. I walked out of there for less than $70. I was thrilled. Did I mention that the waiting area and bathrooms were clean and they offer free coffee and have vending machines. Also I did not have to wait very long. The work was done in a timely manner. I will take my car back for a $40 oil change every time.

Lo
Review №71

Finding a vehicle post covid-19 is a real challenge. Fortunately, Eric Michaels and the folks at Dorsett make it easy and painless. No pressure, no hassle, great people to deal with and a great experience! Thanks for helping us get into our new truck!

Di
Review №72

Very good experience. I was very nervous to buy a new car. Eric and the folks at Dorsett put me at ease and found me a great vehicle. Very, very happy with everything. Thank you all.

Ma
Review №73

Eric Michael’s was excellent salesman to work with and I have dealt with plenty of salesmen in my lifetime.

An
Review №74

Fantastic experience at Dorsett Hyundai. I drove 3.5 hours to get the specific model I wanted and they were on it and ready to go as soon as I arrived. Friendly, knowledgeable, and efficient staff made for the best car buying experience I have ever had. Would absolutely buy from them again.

St
Review №75

Amanda was fabulous to work with!! Great people person, funny a super helpful!

Bo
Review №76

Im from out of town and did an online search for SUVs. Found a suitable one at Dorsett in Terre Haute. Drove up there and met with Ernie Forster. Experienced very friendly service, and ended up buying the car.

La
Review №77

Very great Service and would highly recommend . I Went in to purchase my first car and the information I got from Nathan and Josh was Extremely helpful. I didn’t feel like they were trying to get over on me and just get the sale like most dealers do . It was like they really cared and listened to what I asked for. Nathan and Josh both made this experience memorable and now I’m driving in style.

Ch
Review №78

Excellent service.. everyone was super nice..let us know what was going on at all times..thank you so much

Do
Review №79

Jarred Lucas was personable as well as professional dealing with us on the sale of Hyundai Santa Fe. We highly recommend him if anyone in interested in buying a vehicle.

Ja
Review №80

Great service from Brandon, very friendly. I drove 3 hours and got a great price on a great vehicle and don’t regret it!

Ka
Review №81

Josh Altheide and Eric Michaels are awesome! They made purchasing a new car a breeze!! 10/10 would recommend Dorsett Hyundai!

To
Review №82

This is the second vehicle, first new/first Hyundai we’ve bought from Eric Michaels at Dorsett Hyundai (Terre Haute). Every time, he has gone way above and beyond to make sure we knew everything about our choices and listened to our wants. From this, he was able to help steer us to a vehicle we weren’t even considering (never owned a Hyundai, or a mid sized SUV for that matter), which turned out to be perfect for what we needed. The financing folks there did a great job working with the banks and were able to put us in a monthly payment for well under what we were expecting. Dorsett’s owner also came out to thank us. Before we left, Eric made sure to go over all of the features, helped get our phones and links set up. We 100% recommend Dorsett Automotive, and Eric Michaels to help you buy a car. Thanks again Eric!

Ni
Review №83

Eric did an awesome job! He was very professional and got us exactly what we wanted in a new vehicle!

Cr
Review №84

Eric Michaels was very professional and worked around my work schedule. I would not hesitate to go back.

Ra
Review №85

Worked through Jarred Lucas, whole process was fast and easy every step of the way

Bo
Review №86

Jarred Lucas was very informative, very courteous, very kind, went throught all the paperwork in a good fashionly manner but not leaving anything out.

Li
Review №87

Eric Michaels had excellent communication and was great to work with when buying our new truck!

Da
Review №88

It was a very good experience working with Nathan Bogetto at Dorsett. I am very please with the results.

Je
Review №89

Brandon Ringwald was great! He was a no pressure salesman. He was great help during the process.

An
Review №90

Excellent service. Jarred was great to deal with.

To
Review №91

I had a great buying experience here and the service is also great. I would recommend them to anyone!

Mi
Review №92

I recently purchased a beautiful 2020 Nissan Sentra from Dorsett. I was referred to Derek Carroll by a family member n he was great n so helpful! Thank u so much for helping me get the car I wanted! I highly recommend going to Dorsett n asking for Derek Carroll!

Ar
Review №93

Eric Michael’s is the best car sales man in the Midwest he made the process fast and easy as possible! Come see him with any questions about a car! Thanks Eric and Dorsett!!

Ro
Review №94

Time after time the service department proves to be reliable, trustworthy, and professional.

Co
Review №95

Everyone was very friendly and the service was done much faster than expected 10/10 will be back again

Ch
Review №96

This is the 4th car I have purchased at Dorsett Automotive with the first 3 being Nissans and the current vehicle being a Hyundai and I must say all 4 have been great experiences partly because I have went to the same salesman who has treated me as more than a customer, its like walking into a room filled with family. I have stayed loyal to Josh A. & Dorsett Automotive because of their honesty and commitment in any of the automotive decisions i have made.

Ch
Review №97

Our dealer was awesome he gave us a great deal yes I would recommend him to everyone but thank you to Derek Carroll you rock

Kr
Review №98

They treated us very well! Derek was excellent and explained everything thoroughly! I totally recommend this place!

Ja
Review №99

Jarred Lucas was great!!!! He helped us with all of our questions and needs…very, very satisfied!!!!!!!

so
Review №100

Bought a nice used car at Dorsett Automotive. Ernie Forster and all treated me well.

Information
100 Comments
4.7 Rating
  • Address:74 W Springhill Dr, Terre Haute, IN 47802, United States
  • Site:https://dorsetthyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 812-232-5500
Categories
  • Hyundai dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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