Im start off by saying I will NEVER purchase another vehicle from this dealership worst buying experience by far I drove 8 hours 16 total to purchase it, my Hyundai Genesis Im keep the story short but after buying the car it downhill from there.They tired to get me to buy this vehicle for almost 20k no sir if the car went throw a 120 point inspection like they say.. The tires having flat spots A/C line was leaking on the low side from the tire wheel cover not being secured, they wouldve noticed all those things.Eric Michaels was my sales person he was no help at all, Brandon Dorsett played cool at first but he flipped the script on me saying it was my fault that the car had those issues, they take my money for sales tax which is $1,125.29 and the paperwork they provided I couldnt use in my state to get my tags.Been trying to get my money from them over a year now and they havecontinued to ignored me, I wont my money back youll should know who I am look me up I know Im in your files Tyran Turner..

Recently bought from Dorsett and had a great experience. Great people, great price and great car. Will be back again.

My wife and I recently purchased a truck from Dorsett and it has been a great experience working with the folks there . Our salesman was jared lucas and has went above and beyond! Thanks guys ....Ill definitely be back !

Thank you Brandon R. and Josh for our recent purchase. While other dealers were taking advantage and marking up the same vehicle above MSRP due to the current situation of our economy, Dorset Automotive not only kept it honest but also worked with us on our trade in and rebates to make sure we were satisfied with no pressure. Brandon was great as it was a three week decision for us, keeping us well informed without being annoying. We could not ask for more from a car dealership. Thank you Brandon and Dorset Automotive, my wife loves her new car!

Jim Clarke was very knowledgeable and did not pressure us into any one vehicle. He listened to what we wanted and adjusted his suggestions based on our wants/needs, not what he wanted us to see.

My husband and I both bought vehicles at Dorsett Automotive in the Fall of 2020 and received the best support and experience from the team! Special thank you to Brian, Brandon and Jay aka the dream team for taking care of us!

Nathan and Josh took great care of me and got me in my dream car! Another great experience buying a car at Dorsett

Please be leery of this dealership they are some scammers, think twice before buying a vehicle from them..#TGenesis

No pressure,easy, they offerred us all these perks wedidnt have to ask or negotiate, best experience weve ever had at a dealership and most for our buck and we were nervouse with ourtrade and credit, and after the purchase they are going above to offer extras. Very happy,very friendly,honest experience

My family and I have purchased numerous cars from Dorsett. Josh Altheide has gone above and beyond numerous times, going as far as taking calls on Sundays and after hours. We will always buy our cars from Dorsett and only deal with Josh.

I wasnt pressured to buy something that didnt fit my needs. I had brandon and he was very honest and polite. Couldnt ask for a better experience!

Do not sell your car here. They will give you an insanely low offer that is not worth your time.Update: Dorsett will point to Kelly Blue Book when pricing your trade-in but not when retail pricing your new car. Shady Shady Shady

Josh Novellino, was amazing at finding me a car!

Jarred Lucas was a pleasure to work with. He was very knowledgeable about every vehicle we asked to look at and was very patient with us as we spent many hours debating on what to get. The team worked well with us on pricing and I feel like Jarred worked hard to get us to a price we were comfortable with. I would definitely send any friend or family member his way, knowing they would be very well taken care of. Thank you Jarred Lucas for helping us with our first big purchase as a married couple!

Was very pleased with service we got Brandon Ringwald was great to work with. The financing was very quick and easy. Had to drive three hours to get there but it was definitely worth the drive.

Dan Watson and Jason Swarens are the two gentlemen that helped me when I went to Dorsett. They went above and beyond to help me find a car, get the test drives in and get me financed. They have even stayed in touch for when/if I have questions. Its nice to know that they are willing to take care of customers after the sale. If you are looking for a car and end up at Dorsetts I will always highly recommend these gentlemen!!!

Today I purchased my third vehicle from Dorsett. Brandon R helped me through from start to finish and answered all the questions I had. Dorsett provided complete service records for the vehicle since they had purchased it, along with the Carfax that showed everything that have been done to the vehicle. Brandon put me first, before the sale of the vehicle to make sure that I had the one that I was looking for. Im proud to say that I will be a Dorsett customer for as long as I live in the area.

Great employees and very nice

I was shopping for a new vehicle and Derek Carroll helped us out from explaining everything to taking care of all the paperwork.There was no Hassle,or Pressure,will definitely go back to purchase another one in the future.

Love my new Tucson, thank you Derek Carroll!

They let us drive 2.5 hours to buy a Jeep that was not there. We were in constant communication with their sales team and had a time set for the purchase and everything. When we got to Terre Haute we received a text saying the Jeep was sold the night before, but they had other Jeeps they could show us. We took vacation time and drove 5 hours for nothing! The Jeep in question is still listed as available on their site. We would NEVER do business with this dealership. They are dishonest. We wonder now if they ever even had the Jeep. Who knows?

We had our oil changed at Dorsett. The sales person that assisted us was Jarred Lucas. He was a big help to me through the process.

I would highly recommend Brandon Ringwald, he went above and beyond to help me pick out my new car. I have some special needs and he worked with me for 3 days to find the best fit for me! I am so appreciative of Brandon and Brian Dorsett for helping me through the process! Kindness goes a long way!

The service here is great! This is my second purchase from Dorsett. One used other new. The sales guy they teamed me up with was ready to help me find the car that I would like. Anyone looking for a new or used vehicle go to Dorsett Automotive!!

Brandon Ringwald helped us so much we appreciate everything hes done to get us in this nice car, we highly recommend him to anyone. Very nice down to earth guy! Thank you Brandon for everything your awesome!

I had some concerns about a service I had done there and their service director went above and beyond to make sure said issue was corrected. Very friendly staff and I will be going to them again.

Jarred Lucas was my sales guy...very nice and helpful. Answered all questions friendly and professional. Set us up in 2019 KICKS, great car thats great on gas. Was thinking of a new PICK up and I will go back to Jarred to set me up with one.

I just purchased a vehicle yesterday form here what a great experience I didn’t feel pressure to make a purchase sales staff was just awesome very knowledgeable and fun to work with! They put me in my dream truck and didn’t stop working to get me a great deal! You can’t go wrong here definitely a one stop shop for a vehicle hands down best in town!

Omg!!! These guys were great (Ben & Chris)! I have very poor credit and these men were able to get me in a 2017 car with low mileage for an affordable price! Not to mention they were extremely pleasant! I highly recommend Dorsett!

Dorsett Nissan has been the best experience Ive ever had with purchasing a new car. The whole staff is friendly and very accommodating. I especially want to tell everyone my sales consultant, Josh Altheide is the absolute greatest and the service manager Brett is also a great person to work with. They greet me when I walk in by first name which shows they take value in their customers. I recommend Dorsett Automotive to anyone looking for an extraordinary sales experience. It is all about the customer.

Great people. Excellent follow through.

Ernie E was great salesman . Helped out finding great vehicle. Chris Poe helped with all paper work made it easy process. Thank you and had chance to see former Yankee Brian Dorsett.

Brandon is awesome!! If you are looking for a new car! Ask for him!! Great customer service!

My salesman, Jim Clarke, text me as soon as the vehicle I was looking for was traded in and made me an offer I couldnt refuse. I hit one out of the park and made a Dorsett deal!! Thanks again for the wonderful experience Jim, Brett, and Larry. Stop by and tell these guys what you want and they make it happen!

This is my first time purchasing a new vehicle and I had a great experience! Ernie asked what I had in mind and he found the perfect car for me! He was so informative and never pushy! I would highly recommend anyone wanting a new vehicle to shop here!

Went to Dorsett Automotive to check out a 2016 Murano. Josh was able to answer my questions & find answers to the ones he didnt know, answering my random texts regarding the vehicle.The recalls for particular vehicle I pointed out were checked and corrected.Josh was an excellent salesman. He quoted & printed out pricing & explained it to me. Moved on to Chris for financing. I already had been to my banker with finance information. Chris looked for better rate. Im still waiting my copy of a corrected document after calling & text several times. Ive had the Murano several months now & hate the poor visibility on front thick corners trying to turn. Also small back window makes visibility poor as well. Enjoy the space. Gassing up more frequent than with my other vehicles. Had its 1st oil change. Do like how the technician recorded their job & sent video to my phone.

Justin was very nice and Tony Parker was really nice too. They both did a excellent job on getting my immature husband a truck that he wanted and without putting me through a lot of head aches. I will pass the word along to my friends about this wonderful company. Thank you again guys 100% Satisfied!!

Very impressed with our salesperson, Jay, who went above and beyond to locate a Rogue in the color we wanted from another dealership. Really liked the streamlined buying process. Our new Rogue ended up having a ding in the hood that we noticed shortly after picking it up. Jay made arrangements immediately to have the ding fixed at a local body shop. He arranged a loaner for me that a service team member (Jim) had warmed up and ready for me as soon as I arrived to drop of my Rogue. Very satisfied so far!

I just wanted to thank Dorsett Hyundai for their polite and timely service! As a widow, I depend on them to check everything on my car and offer advice on what needs to be done. I also appreciate their friendly attitude each time I come for service - and I love the free car wash, too!

When our younger daughter was ready to purchase her first new car, it was a very big step for her. She had worked and saved, looking forward to it for long time. But, as the time approached to actually go through with the process of purchasing the new one, she was very nervous about it. We called ahead and spoke with Josh about what she was looking for and met him on a Saturday morning at 9am. He had everything ready for her. After driving 2 different models, she had many questions and Josh was able to answer them all. There was no pressure to hurry, or pick one over the other. He understood that this was a very big step for her and he took all of the time necessary for her to make her decisions. This Sonata is the second new Hyundai we have purchased through Josh, and our 4th Hyundai overall. We have found them to be very well built and reliable cars. The service staff at Dorsetts has always been excellent as well. They are ready for our appointments, on time, and the work is done right with no unnecessary charges or up-sells, or delays. What had started as a tense and apprehensive morning for our daughter quickly became a very happy day for her. The following Monday when she left for work in her new car for the first time, she smiled all the way down the road.

I called for my check engine light coming on and they were quick to get my car in to get it checked out. They were quick with the diagnosis of the problem and very friendly. The service staff is exceptional in what they do and I will continue to take my car there for service .

Very good experience buying a new car Chris Poe and Josh Altheide were very helpful in getting anything you need. Everyone there is very friendly and willing to help.

The best car buying experience I have ever had. Ben is the best salesman Ive ever worked with!! Hes really nice and really dedicated to customer service. Im looking to buy another vehicle now and am definitely going to use Dorsett.

Dorsett Nissan has been my go to for the past 5 years. No better place in Terre Haute for timely, efficient and caring service. Cost of service is equivalent too or better than their competitors. I highly recommend them for all your automotive needs.

The lease on my mothers Rogue was about up and we were shopping for another car for her. Our salesman Jay Dorman was excellent, showing us several good options and asking questions that helped to zero in on exactly what her needs were. Mom is 91 and still lives alone and drives where ever she wants to go, but is sometimes a little slow to understand new things. Jay was extremely patient in explaining the features of each vehicle and making sure she understood how to operate everything on the Rogue Sport we finally chose.

I love all things Dorsett! The service staff is courteous, honest and trust-worthy! I appreciate the integrity of this dealership and I would never take our family vehicles anywhere else to be serviced, nor would I buy from any other dealership. I highly recommend the Dorsett Team.

I purchased a 2017 Armada last July. I love the vehicle as well as the service that is provided to me each and every time I visit the service department. I recently had a small issue with my vehicle and the service department worked diligently until the problem was solved.I appreciate that type of service and am pleased to share that the good customer service didnt stop after I purchased my vehicle.

The Service Department does a wonderful job! They explain each and every step throughout the servicing of my vehicle. They are efficient and pleasant through the entire visit. Service is fast and thorough.

I purchased my fourth car from Dorsetts and they hit it out of the park once again. The 2017 Hyundai Santa Fe with third row seating is a perfect match for our family. The 3.3 V-6 has plenty of power and the spacious interior is extremely comfortable. Cant wait to try out the all new Hyundai Palisade this summer. I am sure it will be my next purchase. Ernie Forster worked with me to get the car I wanted at the price I wanted to pay. I am a lifetime Dorsett Automotive customer. Thank you to all the great staff at Dorsetts.

Brandon Ringwald was a huge help during my car buying experience !! I went back and forth and he was so patient with me. I would refer anyone I know to Dorsett.

Had a good experience buying my truck. Great customer service ---- HOWEVER - after a week of having my truck I began having several issues pop up that most certainly were present at the time of my purchase. Here I am 3 months later and am expected to pay thousands of dollars to fix issues that were happening when I bought the truck but were either covered up or their mechanics are not that great. I understand I bought a used truck, but I was pretty disappointed that this place, even owning a Ford dealership, would not help me out at all. Their response was - we cant fix the issues, but we can try to get you into another vehicle. Wow.

Very pleasant experience. Ernie was helpful, professional and just an all around nice guy. he represents the companies image very well.

I cannot say enough wonderful things about Dorsett Nissan and their amazing team! From the car buying experience with Josh Altheide to the servicing of my car with Tammy, they have truly exceeded all expectations.

The entire staff at Dorsett Automotive has been very knowledgeable and honest. Theyve been communicative and timely with every question or need Ive had. Great people to do business with!

We recently purchased a used car from Gerald through their pre-owned department and we have nothing but good things to say about him! It was our first all-electric vehicle and he was very patient and worked w/ us to find all the information we needed and to get all of our questions answered. Because of how much we appreciated working with Gerald, we would be willing to make the 3 hour drive back to Indiana to work with him again on our next vehicle purchase. Thanks again Gerald!

Great place to work with. Come in and see Chris and Jay and they will find an awesome deal for you

I am very happy with my experience at Dorsett. I took my car in for maintenance, they got me to work on time and picked me up promptly to pick my car up. Everything was finished to my satisfaction.

Friendly and timely at the service center. Best deal on Interstate batteries in town. 5 year warranty!

I bought a 2008 Pontiac G6 on May 21 and was told there were no issues with the car. That night, the check engine light comes on. I have the car looked at locally ( am about 90 miles from the dealer) and am told that 2 of the catalytic converters are bad. I call the dealer and speak to the salesman, Justin, and agree to bring the car back for his service dept to look at it. I drop it off on Saturday May 26. On May 31 I call because they have not called me. The service guys agree it is the converters, but I’m told they didn’t know they were bad when they sold me the car. Justin says the he will take it to a mechanic to fix because he can do it cheaper than the dealer can. 3 weeks later, I finally get a call that the car is ready. I pick it up on June 23 ( 4 weeks after I dropped it off) pay $300 and bring it home. That afternoon the check engine light comes on again. I call Justin, and he says that he will speak to his boss and get back to me. It’s now been two weeks and I have not heard anything. I’ve left messages for Justin, but he has not called back. I also sent a message to the used car manager, Brandon Dorsett, through a link on their website, but have heard nothing. Do NOT do business with this dealer.

Just went to Dorsett and purchased a new truck. This is the 5 vehicle we have purchased from them. Jay, Brian, Brett, and the rest of crew are wonderful to work with. Low pressure sales and a friendly environment makes it a great experience. The service team has been working on our vehicles for the past 6-7 years and Darrell and his team are well above the bar for friendliness and customer care.I would refer all my friends and people I come in contact with to purchase their next vehicle or go in for service here.Brian is by far the best dealership in Terre Hatue.

Weve bought 3 vehicles here now and I dont think I will ever buy anywhere else again. Super friendly and honest. Most places can be super stressful but not here. They treat you great!

Had a great experience with Ernie. He made the experience easy and quick! I would definitely recommend him and the Dorsett Automotive dealership to anyone!

Fixed my flat and did it very reasonable price. Great service staff.

Always friendly fast and no pressure sales we have purchased 3 vehicles from them and will continue to go back!

Ben was great working with. Service staff is good. This is the second car i have purchased from the dealership. vicki n

The sales person was very nice and personable. However finance would not even return my call.

We had a great experience here. With little to no car buying experience, Ben and Chris worked with us and made it a point to educate us on our options and were very patient.

I worked with James Clarke to purchase my Nissan Altima. He was very patient and accommodating while i test drove several brands of vehicles to make my final decision. He was a very kind, honest and fair person to deal with. It was really the best deal on an Altima that I could find of anywhere else i checked.When i just recently took my car back for an oil change and inspection almost 2 months later, James remembered me and stopped to check on me and my purchase. I really appreciated him taking the time to do that. The men in the service department were nothing but friendly and kind to everyone that walked in the door. I was surprised to see they even washed my car for me! I would and have recommended Dorsett to anyone looking for a new or used vehicle.

Great service. Clean waiting area with wifi, vending machines, comfortable seating, and TV. Love that the sales staff and service staff remember you when they see you!

The staff at Dorsett Nissan are #1 in my book, they are always helpful, courteous and go out of there way to make sure you have as pleasant experience as possible each and every time.

Worst experience I ever had. False promises made to me. Wouldnt reccomend for anything.

Purchased a pre-owned car from Dorsett recently and it was a great experience. Our salesman was Larry Taylor and he was very patient with us during our indecisiveness and helpful by working with our budget! Thank you again!

Go see Dillon @ Dorsett Terre Haute, IN!! Hes an Awesome salesman and takes care of his customers!!! Thank you so much, Dillon!!! Love our new Hyundai!!! Candi and Harold Branson always receive great service with Dorsett!

The service was fast and very professional staff. They went above and beyond my expectations as a new customer.

If you need a vehicle this is the place to go. Ask dor NATHAN !!This place is awesome and so easy to work with......tell them Melissa Gorby sent ya 😃

Went down just looking thinking I wouldnt be able to get a new car because I was so upside down in my current car. They worked on the deal for days until they got me exactly what I wanted and was able to get a brand new Mitsubishi!

Chris poe and jim clark did a great job selling on new car

I have purchased 2 new Mitsubishis​ from Dorsett and​ the salesmen were fine, the problems​ start when I have service done. Ive been over charged from the estimate given to me. I try to get a estimate for work I want done and Im told they will get back to me without a response. I have a extended warranty with my financing and if I need service I will take my cars elsewhere.

Great experience...., enjoyed working with the individuals at Dorsett. Ernie Forster was a pleasure and I highly recommend

Excellent experience! The best customer service Ive ever experienced! Huge thanks to Gerald and Kevin!

I am extremely disappointed. I have had to change what used to be a 5 star review to zero stars, if that were an option.My hsband and I have pruchased 3 vehicles from there and used to refer people all the time. Things have changed.I have been lied to endlessly this go around. I drove 2 hours to purchase a car I was told was being held for me only to find out it wasnt. I had a preapproval for my finance option I was going to use and was treated as if my offer wasnt goid enough when i got there to find out that the car I wanted was sold. I then was told to get the lower end model because it was less expensive. Like I couldnt afford the new car. While waiting for hours to find out what they would trade in my old car, I found a vehicle only 3k more that I absolutely loved. I said i wanted that vehicle to my salesperson and the finance manager and they told me i wasnt approved for it. But, I had an approval higher than that according to my offer. So, I settled.Yesterday Come to find out, ny finance place never was sent an offer for the car I wanted. They submitted without my consent the higher car to another place and they wanted me to put down 4k to even look at me. I never consented to that.After that, I realized, i still have not gotten my title work. Ive called multiple times being redirected to everyone but the lady that I needed. She said she had no proof of residency. I was told that all my documents had been mailed. I dont deserve to be lied to.After sending at least 10 people there the last few years, I will jever purchase another vehicle from Ernie Ingal or Dorsett.

Nice facility with wifi, drinks, snacks, fast and friendly service. Highly recommend

Josh Altheide provided outstanding customer service from beginning to end! I came in to purchase a car for my son and had such a great experience, that I bought a car for myself as well! Everyone on the team from Josh Altheide to Brett Dinkel worked with us to get a fantastic deal, provided impressive customer service, and I would highly recommend working with them!

I am a US Navy sailor currently stationed in Italy. I had a 2004 Chevrolet SSR that I sold to this dealership using the KBB Cash Offer Program. I had to give my father-in-law a special power of attorney to sell it on my behalf. To be upfront and honest the actual selling of the car went through quick and fairly easy. Maybe too easy... The reason for my low rating is that they failed to read the full power of attorney statement and sent my father-in-law a check instead of depositing the money into my checking account. Obviously this is a much bigger problem because I am out of country and he cannot cash the check himself. To make matters worse now apparently for the next week and a half the entire accounting side will be on vacation and cannot help us. All of this comes after hours spent on the phone trying to get the payments organized and making sure they knew about the direct deposit.

Nice people and good service in a timely manner. Nice waiting area.

I had a problem with the cruise control driving back from Indianapolis. I drove straight to the dealership. They were able to get my Rogue in, had a front radar in stock, and replace it the same day. Cant get any better than that!

We had a emissions light come on in our 2017 Elantra. I was directed to Dorset Hyundai for a service request. We made the call and they got us in immediately. They were very professional and provided us with a shuttle home while taking care of our problem. They informed us our car could be picked up at 2pm and it was ready at 2pm. We would highly recommend them.

Best value and great service

Quick, efficient and honest! Fits into my schedule easily!

We purchased our car from Dorsett in February of last year and continue to take our vehicle there to be serviced. They always do a great job and give our Trax a bath, just because.

The guy we talked to was very nice.

I bought a 2008 Blue Chevy Malibu in December 2015. It was the worst car anyone has ever sold to me. Of course they talked me into the warranty for $1,000.00 more and that was a HUGE joke. After having the car less than a month the sensor lights for my right rear tire came on. I took it in and they fixed it. A few weeks later it came back on, so I took it back in and they fixed it FREE of charge that time. So less than a month it turned back on and I took it back in. Brandon tried to tell me that they did not replace a tire sensor in that car. I told him they did. He wanted to argue about it telling me it was not in his computer. So that just meant that someone did not do their job and they did not enter it in the computer the 2 times I had to take my car in for the same issue. Before all the argument with Brandon I had him place an order for two of my door locks on the passenger side because they stopped working. So I told him to forget the door locks because if they were going to argue with me over the tire sensor there was no point in paying an extra $100.00 to fix 2 door locks that YES were under warranty that we paid an extra $1,000.00 for that was a scam . He then informed me that he already placed the order while I was standing there and if he had to cancel it and I changed my mind on wanting them fixed later on it would cost more b/c I canceled the first order. WTH! So I paid for that to get fixed, after I said my husband was on he way in they then decided that they would just fix the tire sensor again. They changed my oil while I was in there that time, when I left the check oil light came on!! I called Brandon and told him and he said the guys who changed it did not reset my oil thing and when I took my car in the next day for the door locks/tire sensor it would be fixed. So the next day I took it in and everything got fixed. A few weeks later my check engine light came on, I took it back in they said it was just the sensor that got tripped there was nothing wrong bla bla bla, so it came back on like 3 days later I didnt call and I didnt take it back in I work and I didnt have time to keep taking it in . Well then when I would be at a stop light etc, the traction control would kick on along with the engine light and when you would take off the car would jerk so hard because of the traction control. So I took it in again and I was then dealing with Jimmy Johnson and he said why did you wait so long to bring it back in? That pissed me off I had already had that car in for so many things I did not have time to keep coming back. Needless to say they turned the engine light off again and after it came back on when I left the parking lot I said I was done dealing with them it was an awful experience and plus by that time my driver side door locks had quick working. I was not putting any more money in that car b/c they never made it right each time I went in. There was also a good size paint chip on the front bumper that the were going to fix when I bought the car and I had to keep calling over and over to see when it was going to get painted, also that time I had to walk in and find the older man who sold me the car to give me a day and time!! Just please double triple check out a vehicle before buying off of them!!!! I strongly advise NOT to use their automotive department they are awful and if you are a woman Jimmy Johnson will treat you like you are no body! I had to rate them so it would post this but I do not even give them 1 star :(

These guys are scam artists. They intentionally post cars they dont have to wheel you in. Stay away

These folks provided excellent service and were super friendly!

Best service department I have ever taken my vehicles too!

Good service, great no pressure salesmanship

Friendly staff and great service. Explained issues and no pressure.

Great friendly service. Highly recommend!!

They sold me a lemon and Ive had my car in the shop several times for all kinds of repairs since July. The staff started out rude acting like it was my fault. Ive had one of the repair men scream at me on the phone and hang up. Wish I wouldnt have bought a car here. Horrible.

Very good selection of vehicles