This is where all the mythical honest mechanics work.They have the lowest shop rate in the area. They dont scalp on parts (standard upcharge but they warranty all work done with parts they buy). They are lightning fast, Ive been there several times and any regular service or repairs never take longer than a day. Not only is work done fast but its done right, and Ive never had an issue come up with work theyve done. They will only recommend needed work, and will tell you directly if work you think you need or someone else says you should get done isnt needed for your car. The parts they buy and the consumables they use are all quality. Theyll never lie to, cheat, or swindle you.Russ and Trevor both are great people. Theyll remember your name and your car, and are professional and candid at the same time.
The best place ever for tire work and rims
Once again, fantastic staff. I have had several bigger repairs and they have done an excellent job. They are timely, efficient, friendly, and super helpful. I trust them with my car.
Once again great service ***** +*
Professional & honest. They’re communicative and affordable. Will be coming back here for all my car needs.
Ive brought my car here a few times. A+ service every time. The last go around, I brought my car here for a second opinion and they were able to fit me in same day and told me it was my wheel bearing (~$740) that was going out and not the rear differential (~1k+) that the other shop claimed. They were able to fix up the car once I scheduled an appt and that terrible noise was gone. Prices are also reasonable (BMW owner so price comes with the territory). Ill for sure be bringing my car back and have recommended this repair shop to my friends.
Most honest place youll ever go to, Trevor and Russel, thank you
They do amazing work, affordable and friendly staff
I would not hesitate to refer anyone to Wilmington Auto Repair & TransmissionI was having what I thought were transmission issues with my Jeep. The issue had gotten worse after a failed attempt in 2016 by a Jeep dealer to diagnose and fix the issue. I decided to try having it fixed again (10/2020) and Wilmington Auto came highly recommended by my local tire / auto repair shop for any sort of specialty transmission work. Wilmington Transmission fixed the unfixable but it wasnt my transmission :) Read on....After describing the issues I was having with the car to Russ and the backstory of the failed Jeep dealer repair in 2016; he asked me to provide the vehicle service history. After the initial diagnostic they first called and informed me of several issues with the engine, identifying 2 cylinders experiencing misfiring and recommended addressing those issues first. The initial repair and estimate included, plugs, wires and a cleaning of the valve / throttle body. When that was done they called and were very clear that the engine was still not running right. They wanted it to be right and they wanted me to be satisfied with the result so they gave me a choice of either stopping the repair at that point or pushing ahead with some additional recommendations which I authorized. Within a day they had diagnosed a significant compression issue in one of the cylinders which they remedied by chemically cleaning the intake valves and also freeing a stuck ring within the cylinder. Wow!I am telling you that jeep has 190,000+ miles on it and runs like new again.These days its nice when you find a business that you can rely on to do a good job and stand behind their work. Thanks Wilmington Auto. Jeep is running awesome.Tim
Great place, top notch diagnostics. Ive been a loyal customer for a great many years and consider Russ and Trevor to be more friends at this point. They are the only people I trust with my vehicles besides myself. Highly recommend them for your automotive repair needs.
Someone recommended this company to me as I was having power steering issue and I was greeted by Trevor very professionally and respectfully when I walked through the door which instantly made me feel like I was going to be serviced the same way and sure enough I was. I cannot say enough about this experience. My car was ready in a short time and very reasonable bill. My only regret is that I didnt go there sooner. Thank you Trevor and Russ and to the gentleman that referred me to them. If you are having mechanical issues check them out you will be glad you did.
Russ and his crew rebuilt my sons transmission and so far its working great. Russ is very personable and lets you know upfront what work needs to be done. This is the second car in our family he has worked on in the past few months.
I was looking for a new local auto mechanic. I read some of this companys online reviews and decided to use him. I dropped off my car, 2008 CTS4, which was having shifting problems. Inherent in this model Cadillac.Russ checked it out and advised me that the drive shaft was bad, which I already knew. He also mentioned that the differential may have to be replaced. Fairly expensive repairs but I was already aware of the possible costs. The drive shaft was readily available so he recommended that it be replaced first and see how the car responded. It is the best the car has run in a couple of years. At the same time he noticed a noise in the rear driver side wheel/brake. Something was bent and he fixed it. Car checked out first day. Repairs done the next. I couldnt be happier with his service and repairs. I believe I have found my new honest auto mechanic.
The guys here are very knowledgeable and professional. I took my car here for diagnostics for my check engine light being on, they explained what the faulty codes were and what they meant. I was very pleased with my experience and will be back.
The owner has made my experience has made this experience as great as possible. Hard to find a trustworthy aknowledgeable auto technician but these guys have got the rest of my business. Theyre not only great mechanics but very patient as they were dealing with an extremely difficult after market warranty company but they got the job done to my complete satisfaction. They are true professionals. You wont be disappointed with their work. Good luck!
Wilmington Transmission & Services is the ONLY place I will take my car for any repair they perform. I have been doing business with Russ for close to 25 years and he is the most reputable, honest, hard-working, fair & kind auto technician I have ever dealt with. His senior technician, Scott, is also phenomenal. The work they perform is done to the highest of standards at a fraction of what dealerships charge. They are sincere about their evaluation and always strive for perfection. No work is done sub-par and all work that is done, is absolutely necessary. Scott & Russ will always find the most cost effective way to repair your car. I highly recommend Wilmington Transmission & Services! You will never go anywhere else!
After doing all the research I could--even having my local (previously) trusted mechanic look at my new-to- me car--BEFORE I purchased it, it turns out I needed a Transmission guy...While Id like to tell you about how upset I am w the local salesman who sold me the car--thats not what this review is about All I can say about this place is that they are AWESOME! I only wish I had taken the car to be looked at HERE-- BEFORE being purchased, as they wouldve surely noticed the slipping transmission! Russ and his crew were helpful, respectful and did the work perfectly, and when they found other issues (more on that another time) Russ explained everything to me right away and honestly, quite gently! I am dropping my other mechanic as clearly they missed what Russ found right away. I called Russ this morning and asked if they have a service for checking on used cars before purchase--and turns out he does! He looks at your car from fender to fender and underneath too plus hooks it up to a fancy computer ( lol).If you are already a customer theres no fee and if you are not, theres a small fee to look at it--and Id imagine if you need work--he would work something out for you w the fee for looking at your purchase if you had the work you need done there...How I wish I had met him BEFORE I got the car. Of course now the car rides like a dream--as it should w a new transmission and ball joints and alignment! Thank you to the Moon and Back Russ and crew. While my pocketbook aches, youve restored my faith in your industry and now I have the right place to go for all my automotive needs! Sorry to my other trusted mechanic who sadly, dropped the ball and the local sales guy--your reviews (unfavorable) are coming! As for Russ--cant say enough about how he helped me weather this unforeseen (and unfortunately probably preventable) storm. (and before you tell me about the lemon law, bought the car as is--and I even kind of felt something myself when I drove it--but deferred to my perceived experts and bought the car anyway...even though my Dad was a mechanic and it felt like something was a little off to me--shame on me). Luckily, you wont have to go through this as long as you see Russ first!
Wilmington Auto saved me thousands of dollars by repairing my 2014 Nissan Murano from needing a new engine. I had never been there before and stopped by with severe smoking coming from my exhaust. I overfilled the crankcase and caused this problem myself.Russ, instead of trying to sell me on a rebuilt engine. Took the time, researched and came up with ideas on how this problem may be resolved. He came up with a possible solution tried it and it worked. All at a reasonable price. Now six months later my car is still running perfect.As a first time customer I was treated like Ive been a customer all my life.ThanksJim HurdTewksbury Ma
Brought in a used tire and was in and out within 30 minutes.
My boyfriends car had a flat and needed a new tire. This was his first time here and my boyfriend expected a call with the total of 1 tire. Instead the tire was put on and Russ said $161. My boyfriend leaves at 7am and isnt home until 8pm as he works at a dealership in Somersworth, NH and my boyfriend couldnt get there the day the tire was fixed to pay (he paid the very next day) and Russ (the owner) said he was going to call the cops if my boyfriend didnt show up. Listen not everyone in the world is a SCHMUCK! Im a business owner myself and the #1 thing for me is customer service. Poor customer service from this guy. I would suggest everyone to find another shop, and if you need tires check Tire Rack online. Do your homework before dropping it off at a garage.
My 2010 Kia soul was having trouble shifting and would not go into park. I brought the Kia to Commonwealth Kia and they told me I needed a new transmission as the selector shaft was rusted. I thought it was the shifter cable and decided to bring it to Wilmington Auto Repair. After only talking to the mechanic for a short time about the symptoms he said it was the shifter cable and an hour later after leaving the car there he called to tell me that it was the shifter cable and he would replace it for a very reasonable price. I was refreshed at how honest they were about the repairs and the repairs were done in a very timely manner. I would recommend them to anyone who does not want to be scammed by dealerships or anyone. Overall I am very happy with their service and I will be bringing my car there in the near future for any service needs.
Russ is the best. Very knowledgeable
A team of mechanics you can trust.