Worst customer service by a long shot. First as i was purchasing a large order i asked for any current promotions for the home Depot credit card, which Im told there was none, which is fine so i purchase everything as i need the items.Then the very next day i receive a paper in the mail for a 18 months no interest, so i go to home Depot on that same day, and ask if they can honor and back date the deal when it becomes active in 5 days. Im told they could not ( they can, and have, called the home Depot credit card and make a request, as I have done this before at a different home Depot. Also on this same visit one of the employees said I could.)So I tell them I would like to return them items since i had not even picked up the materials yet. And so i returned them.Today to make things easier, i show up with a list of items i needed in hand with sku and all. I was trying to order the items today so i get the promotion. I work all day so my only time to go to home Depot is after 5pm. ( Please note, the pro desk closes at 5pm).I show up, and ask to create a list of items to purchase. I explain to the service desk i need to order some stuff, so one of them gets on the computer get ready to start the order, then i say, ok i have all the item sku, Ill read it and you just add he asked me how many and i explain its only 7 items, but a large quantities. ( Like 60 2x4s)So he tells me he cant because his computer isslow and would take too long, then a second employee repeats the same thing by saying yeah, just come in tomorrow the pro desk should help you. I explain i work and cant stop by this is the only time i can come and in response she says oh just call tomorrow the pro desk can help youIm sorry if you think I have leisure time to stop by or call home Depot and anytime I feel like it. And Im sorry I was going to make your life a little extra hard by make you type a little more on the computer.You have now wasted my time, my contractors time, and cost me a 3 days worth of work as i wont have another opportunity to come in until Sunday.Thanks home Depot in Tewksbury Im actually going to Lowes as Im sure they are able to order things in the computer and wont affect their slow night chit chat social hour.I will be filing a complain with BBBThank youP.s. as to prove a point, i was able to download the home Depot app while in The store and add all the items i needed in less that 10min. So apparently a customer trying to buy $1000s of dollars worth of material is not worth even 10 minutes of their time.Thanks Steve and Judy from Tewksbury Home Depot on April 27, 2017 at around 7pm on the service desk.