You do have to make an appointment, but it was the same day for me. Got an oil change, full service, tire rotation. A bit pricey, but it must be similar to other places in this area, its cheaper in Pennsylvania. Other places around are even too busy to answer the phone. I like to wait while I get work done and they have a nice waiting area, only forgot I was in there this time. I wont fault them too for that since the guy that helped me must of left a bit early at the end of the day. It seems to be good place. If you feel like taking a walk theres a nice small park along the bayou near by. This is only my second time. Ill keep coming back.
I have been a customer at Pro Tire for many years. Their dedication to customer service is exemplary. Staff is knowledgeable, professional, friendly, and accommodating. On this occasion I needed new tires. I informed them of my budget and needs and they presented several options. I made the appointment in the morning and even though the particular tires I chose were not in the store, by the time my appointment rolled around at 2pm, the tires were at the store. My vehicle and tires were attended to promptly and I was on my way within a very reasonable timeframe. I highly recommend ProTire.
Pro Tire has been my familys auto care choice for over 30 years. They are fairly priced, very knowledgeable and provide the best customer service Ive experienced anywhere. You cant beat having a group of professionals who know you, your vehicles, and who are willing to explain everything necessary when there is a mechanical problem. We wont go anywhere else.
These guys are the bomb. So far I recommend Pro Tire
Extremely friendly and helpful staff. Want good service with friendly people who make sure you understand everything and make you feel comfortable? This is the place I would recommend.
Employees are professional n courtesy.
Good guys doing a good job.
A really great place to go in there and see my boy Jeremy are Andrew theyll take really good care you
They ordered the tires I wanted at a reasonable price while including installation and balancing. Good group of honest folks here at Pro-Tire
After finding I had a flat tire in the parking lot, and changing that my car would not stay started. It kept shutting off. I had it towed to Pro Tire as they were recommended by AAA. They found it to be an issue with my anti-theft system. They tried everything they could do with it but where unable to get it going. I then had to have it towed to the dealership to get looked at further. Even after all the work they did on the vehicle, Pro Tire waived their diagnosis fee ($100) and any other hourly costs because they Couldnt help me. Thanks Pro Tire for all the work and for your kindness and good communication throughout the process.
Great customer service!! Very helpful and willing to get the best price and tires for my needs!! Will definitely return, cause these days it’s hard to get good service like I received from this business!! Thank you for an awesome experience!!
They get the job done but are pricey
Great customer service! Ive called a number of shops in the area to get a price estimate on work that needed to be done. One shop was a lot cheaper than Pro Tire, but the guy was terribly rude over the phone. Decided to give Pro Tire a shot instead, simply because of the customer service over the phone. Im not good with names, I think his name was Jeremy? He is great! This will be my second time going there and yet another great experience. My car is driving smoothly. Thanks yall! I will definitely come back if I have another problem.
The personal attention given this last visit and each time I have taken my vehicles to the shop has been first class. They truly care and are professional in every way. I would recommend Pro Tire to anyone. Thanks Guys!
The folks at pro tire are customer oriented and treat you as a long time customer. I am relatively new to Thibodaux and have recently started using the shop, and will let them handle all my car issues. Vi Durshimer.
Very friendly workers good place to get repairs for your automobile
I trust the staff to give me an honest price and quality work. I been a loyal customer for many years. Only place to go to in Thibodaux.Quick and honest service.
Jeremy and his team took real good care of my truck. He is very honest and reliable. Made spending all that money on my truck a very easy and educated experience.
Great app
They do excellent fast work, very friendly and organized crew. Thanks for great service
I have been going to Protire for years and they always provide honest and trustworthy service. It feels great knowing you won’t be over charged or charged for parts that don’t need replacing. Always a pleasure dealing with Drew and all the folks at Protire.
Great service, great people. Had trouble with two other big name shops in Houma, trying to get tires changed out on my dually. Decided to go check out Pro Tire in Thibodaux even though it is out of my way. From the start to the end, this shop proved to be my new go to shop for vehicle maintenance. James and all the crew working there was very professional and definitely took care of my truck. Got six new shoes with balance and I even noticed that the harmonic hop my previous tires made is now gone. (I grew to accept the bounce.) I’m very impressed that going with the advice of the shop for tire choices that my 8600lb dually rides this smooth now.
Right rear window stopped working. They charged me $100 (on 12/18/2019) just for diagnosis. I was told it will be a $600 fix. This was fixed at other auto repair for $170 that included labor and parts. I can provide the proof. Not sure why the business tried fooling me or if they failed the diagnosis.
Always welcoming and professional.Great service at a fair price.
They are happy to serve you. Clean waiting room. My second visit and will be back again.
Jeremy, James and Drew up front are among the nicest people one could ever hope to encounter, and the guys out back, without exception, get it right. If I experienced their competence level in every facet of my life, Id still have a full head of hair.
I brought a flat tire there at 8:45 am that needed to be patched and was not told until 3:15 in the afternoon that they could not fix the tire because it was too ripped up on the inside and they did not have the tire in stock. Later the sales associate followed up with saying he could give me a great on purchasing 4 new tires, but could do nothing for the tire he had. He referred me to another store linked to them, but by then it was too late. I dont reccomend this business, they will take advantage of you, and leave you stranded and backed into a corner with no options.
The staff goes out of their way to deliver an incredible level of service. Extreme attention to detail. I HIGHLY recommend them to anyone needing their vehicle serviced or repaired.
Brought in car and was greeted quick and service was superior! Easy and to the point no trying to get u to fix all kind of other issues.
I trust the staff to give me an honest price and quality work. So grateful to have this type of car service right here in Thibodaux
THESE GUYS ARE GREAT! FAST, FRIENDLY SERVICE IN A CLEAN NEAT ENVIRONMENT. JAMES, DREW AND DAWN ARE SO NICE EVERYTIME
Great customer service. I trust Pro Tire with all of my vehicle repairs and maintenance. They are friendly, knowledgeable, honest and quick.
Priced me for 576 to change something that wasn’t the issue and treated me like I was stupid, went somewhere else paid 259. I don’t trust mechanics that patronize people or want to label them as broke just because their car has used tires.
Always friendly and pretty quick service. Fair prices.
Got two tires replaced and an alignment. They did a very good job. I will be a return customer
Excellent service ! Everyone there is so nice. I wouldn’t go anywhere else
I have been a loyal customer for 17 years. They are always prompt, knowledgeable and friendly.
Their customer service is great. Satisfied customer!
Always courteous, good and fair prices
Best customer service and friendliest staff!
Love this place!
Been going thier for 20 something years . they do what you need nothing more .
Jeremy has a Bad atitude
They are very good
Awesome service, fast and friendly.
Heck of a shop. AAA Approved too!
Awesome people
Fast Courteous Service
The best fast service
Hate this place
Service is terrible