Just a basic home depot. I dont request help from the staff often, so I cant comment on that aspect. However, they are helpful in provided me lumber cuts so I can fit it into my SUV. The prices are reasonable and they usually have things in stock. Sometimes multi-packs of items will have items missing. Im not sure if this is due to thievery or due to them putting out returns without checking to see if the product is complete. Ive gotten home a couple of times only to find out there were missing items in my multi-pack (such as a pack of wall switches).
I get my exercise by walking the whole store. Seems Im always here buying stuff to fix the pad. Great selection, almost always find what I need. Living that dad life I once would make fun of others.
It was a little difficult to get the help I needed. Yes they have everything under the sun and I rented a nail gun for my brother. I had to return 3x for the correct nail. If youre gonna rent me something at least be kind enough to make sure u get me the correct accessories. The return was a sinch and attendants were nice.
Found everything I wanted plus a couple extra. I had assistance from 4 employees and they were helpful and friendly. Plus good prices and no parking problem. Love it!
This store is awesome, Clean and excellent customer service all around. Tim, Irean, and Manny from tool department are great peopl to deal with, they helped me out with my tool equipment rental and other appliances I needed for my project. Thank you Team!
The employee who helped me in appliances was very helpful. Wish Id gotten her name. Itd be nice if the microwave ovens were on display
This specific home depot has the best interior plant selection. Always have tons of cool plants to choose from and the best prices, always excited to see what new plants they have every month. Love it.
Plants here are kinda hard to find decent ones that wont grow large but, we found some that worked and always come here for any projects we have. Built an enclosure for a reptile for under 300 dollars and only took 2 days bc home depot had everything we needed for fairly cheap!
Clean, tidy, well stocked. Found exactly what I wanted and was in and out in just a few minutes. Very friendly clerk staff at checkout made it a joy.
Try getting anything done fast in this or any warehouse style store is just impossible! I needed one part, a trip in and out still took a lot longer than it should have. Sounds like Im complaining but really, Im glad for stores like Home Depot. It is a store full of ideas and aspirations.
The had a few of the items we needed - this is the biggest & best HD in this area
Excellent experience at this Home Depot- used the app to find what I needed, walked in to the store and went by isle getting what was needed. Everything was where it was indicated. In the different section staff always ask very nicely if we needed help. Very positive shopping experience, for a store I may have been in 1 other time while visiting California.
I dont know where to begin cause its not really fair as pricing has exceed the limit im willing to pay for almost everything
Just about everything you need at home depot, and friendly staff. Nice!
This is a great spot to hit in the early morning. No crowds, just people there to either look for work, or get ready to work. The store has almost anything you might need and they are really helpful finding whatever it is you are looking for. I prefer hitting it in the early morning hours, it is a lot cooler, and the guys are cleaned up and rested.
Two different experiences in same visit. I explained the first gentleman that I want convert my suv into camping suv, showed him the plan, also told him I dont own any tool whatsoever. He quickly started helping with my needs and also cut pieces of 2×4 for me, more than He was allowed by store policy. Next thing I needed someone to help me with drilling, he sent us to guy named Bob. We asked him if you can drill few holes in wood for us. He ridiculed us instead of first explaining that its against stores policy. Then my wife asked we can buy the drill as you said but, if we cant get things done or cant figure how to use it, can we return? He replied go watch and learn on YouTube and come back to buy. Because I showed him the plan a YouTuber had posted with suv camping platform bed, which is exactly I was trying to do. Bob please be gentle to others who are taking the first steps. Guide, help people and not ridicule.Thank you the first gentleman for going above and beyond to help us. Wish I knew by name. I have almost made it to setup the platform bed in suv. Pictures to come. Namaste.
Renting a panel van was quick and easy.
Nice place and friendly helpful associates
Its Home Depot. They have what you need and the staff is always helpful.
It is not that at all. The only problem I have is that its really chilly but in the summer its really cool to shop in. I came here to get something I need done and they have a really Fair return policy. I just got a space heater from there and right now, its making my room really comfortable. I havent had any problems yet but if I do, Ill be back and update this post. I greatly appreciate the fact that they are really conscientious about keeping social distances and being safe and having alcohol wipes for your carts. I give it five stars.
The biggest and best Home Depot I’ve ever been to. I loved everything from the store layout to their outdoor plant selections. I would have hoped to see a little bit more home automation and electrical supplies since it looks like it’s geared more towards contractors, but I’m happy with the experience.
Curb side pickup too forever. Manager called me and let me know several associates called out and it wont happen again
I pretty much live at this place. I can always find what I need here.
We recently bought a security door from the Newbury Park store and we’re extremely pleased with the final outcome. Tim Dougherty from Doors and Millwork exceeded expectations in ensuring that it was the perfect experience. Installers confirmed our appointment the night before and technicians showed up promptly as planned. The assembly process was quite involved for our entryway, so the total cost of materials and labor constitutes an incredible value relative to and based on several quotes from local independent contractors. Would definitely use them again for another home improvement project.
It keeps asking for this review so Ill give it. Home Depot is the necessary evil. They have it all and are better than Lowes for the average contractor. However, I always shop at locally owned business if possible, as HD is known for driving the competition out of business, and not just in the tool selling department. Their installation efforts undercut local contractors - the same ones that are forced to shop there - forcing the contractors to lower pricing or work for them directly or go out of business.So as an example Im looking for mahogany stain. HD already killed the local paint shop and now they only stock a few cans of mahogany gloss. I have to travel to 3 cities to get what what need or postpone my project by days. The old paint store would have had it in stock, but HD undercut them and drove them out of business. Now with no competition HD can slack off on ordering, they order too much to keep track of anyway, and theres only space for 6 cans of mahogany on the sales floor serving three towns of half a million people... theyre always out of stock in what you need... a symptom of too many people shopping at one store. Its the snake eating its tail here. Its capitalism at its best. Also pricing just went up!
Great selection of products. Quick checkout lines. Garden section always has what Im looking for.
Was at the rental and Gaby is always helpful.
I can find almost anything I need for home maintenance.
Great inventory, they need more staff on the floor
Great price on iceberg roses in smaller container. They get bigger and require less water.
Its getting better, Covid took its toll.
I love home depot. Sometimes it is just easier to use the website to find what isle your items are in. You really cant expected one person to know this vast store. I look on the website for the isle and bay number of what I need. They are a good $2 cheaper on most items I use on a regular basis.
I was using the public toilets, they don’t even have stalls. One of the employees was so rude to me and yelled during my entire toilet experience. This PC culture has gone too far, and I cannot believe that I don’t deserve the privacy that your employees probably get in their gender neutral bathrooms. Disgusting.
Have a very deep selection of what you need to fix or upgrade your home. Not wild about how the store is laid out, very confusing, but it works.
Found small items I needed but patio furniture was disappointing not enough choices, expensive and some were very uncomfortable to sit in
Friendly staff. Pretty solid inventory though fairly standard for Home Depot. Rare that you cant find what you need here though. Convenient location that I think is better than other VenCo HDs. And also plenty of other useful shops in the complex (e.g. Target).
Making everything safe and wiping down the carts and the employees all professional at there job
Nicer Home Depot but confusing layout. Main aisle goes diagonally down the store. I got lost multiple times, lol. Really nice staff though.
KATE MAKES HOME DEPOT PAINT GREAT!!! Bored of the covid life, I decided to repaint my house! Didn’t want to change up colors and didn’t have(couldn’t find) the paint colors so I brought in chipped off samples to match. First round was a little off. Came back the following day and was then helped by Kate. Instead of going the electronic sampler route, she used her keen eye to match my paint perfectly! It took a little bit but she was more patient and diligent than I was. She also suggested the right paint for my stucco... PERFECT! My house and myself are quite happy with the end result! THANKS KATE!!!
Very large store.love the plants they have their
Good selection of tools and parts, but its a big box store that can be hard to navigate and overwhelming if you arent sure what you need or where it is. Employees are hit-or-miss when it comes to customer service, and their ability to give good service often depends on how busy the store is.
Okay at best. Not enough help. Very difficult to get help. Easier to go elsewhere and maybe pay a few cents more.
The staff is friendly and helpful.
Could be cleaned. When to Lowes because Home Depot didnt have what I needed. Everything in its place. No building supplies dirt or powder on the floor. Home Depot, always kinda messy.
Home Depot,, What to say,,,,, Always have what I need.thanks to our local staff, they were very helpful.
Best at having all the materials you might need to improve your home
Employees that work there knowledgeable and friendly, good people great managers thank you guys!
Always have what I need. The Thousand oaks location is super-sized. The associates are knowledgeable and professional. The guys in the lumber area are A++
It was very very frustrating trying to buy a kitchen counter top.
Typically have most everything i need. No complaints except may be how busy they are.
Always a good experience with helpful and curious people and a very well stocked store
Personally, I much prefer Lowes. The employees there are nicer, and more knowledgeable about their store, and the contents in it. The employees at this particular Home Depot, in my opinion, are pretty lazy. Theyll stand around talking, and point you in the direction of a self checkout rather than help you out, even if youre the only one waiting. I really only go here because I know where most everything I need is located. And because they carry a certain brand of tool that I like. And thats it.
This is one of the last great Home Depots in existence. Knowledgeable and helpful staff throughout! All home depots could learn from this stores excellence
Staff are nice dog lovers and helpfull
No help so when I pick what I think I need i get the the registers the price of the material is 6 times what it said on the shelf. Come to find out the price on the shelf was by the Foot.
Good prices but bad service sometimes
Clean, organized and great service.
Best go to place for DIY home improvement.. Staff members are very friendly and helpful.
Shop online and pick up outside, Never go into the Dark place, poor lighting & next to no help available. But if you know what you need and its in stock, Drive up pick up gone !!!
Love home depot always a fun trip for me. The customer service is wonderful and would definitely recommend for your home improvement needs! Yes I would come back here again.
Thank you Home Depo was able to get a nice 8 by 10 area rug indoor / outdoor for less than 100.00 much better than Lowes.
Home Depots app makes it easy to find your item as opposed to looking for someone to ask where is the item.
The guy helping us deserves a pay raise! We were buying plastic pipes for a barbecue grill gas pipe and the man working there was amazing at his job. He had a beard and a mustache, red color. He actually knew how to do his job and was very helpful with tips and ideas. He deserves a pay raise or at least a higher up position
Building materials department guys here were great helped me out quick, and they even carried out and loaded concrete bags for me when my shoulder was messed up
Tye was very good help finding needed milwaukee tools . Store is very clean & organized with helpful / nice employees
No help, everything was empty. the garden center was dirty. people bringing stuff down with machinery on safely. Now I know why I prefer shopping not Lowes.
Love it!! Cant ever find where 2 find what i need
Well stocked, great prices, quick and organized ckeckout.
Love the layout of this Home Depot. Everything was in stock. Were able to get what we needed
Love Has Something For Everyone!
Well organized during this pandemic situation. Knowledgeable and friendly staff as always. Some people choose not to wear masks, so if that bothers you, be aware.
Couldnt get curbside...went in. Helped quickly and even found the missing piece to what I had ordered! Left happy.
Great store. Lots of good stuff at good prices.
Great curb side pick-up. In and out on five minutes!
Helpful proactive staff who offer assistance before being asked for it. Had what I needed at a fair price.Update 04/23/19: Came in for some brick clips and look at PVC for a project. Daryl was beyond terrific. Knowledge on where many different items were around the store, how to best use them, and went above and beyond with great suggestions on how to best approach my projects. Daryl is a true asset to the T.O. Home Depot.
Its my neighborhood hardware store for 6 years now. Has what I need at prices that are frequently better than the Big A online. Whenever they rearrange things I get irritated and waste time. They recently have more employees it seems, since they got some new competition right across the street. And that helps. But it turns out the BEST way to find something in this store is to use the mobile app. It will tell you whats in stock and exactly where to find it. Heaven forbid you need a piece of lumber cut. Expect to ask multiple times and wait forever.
Rented a sewer snake. Unit was clean and rental was fast and easy. Cost $61 for 4 hrs/ 75 ft. Snake
Nice & clean store. Very helpful employees.
The gentleman that helped us was very pleasant and informative. I really liked him a lot. He acted like a good neighbor. We rented a panel truck.
Such a great place! We just bought a home and the staff really worked closely with me to make sure I had all the proper equipment for the work I needed to do. I feel very comfortable and, now grateful, that I have this team to refer to when I need something for the house. Thanks!
What can you say about the Depo everything you need anytime you want to destroy something because the world is just a little too destructive right now and lets chill and go to Home Depot and build something lots of fun for everybody be safe
Always like going wish it was a bit organized
Worst flooring job I have ever seen. From the tile floor in the kitchen to the Martha Stewart carpet, so bad. Their offer to fix was ridiculous. Too bad cant give a minus 5 stars.Go anywhere but HD for your flooring.
Store is layed out like a maze; good luck getting assistance, even asking for help and getting someone to call for assistance gets you nowhere; and they wont take returns after 6 because then we have to stay to put them back. Seriously, why even bother going to brick mortar than... At least with Amazon I get at home delivery and pickup.Luckily, Lowes opened across the street.
Most of us have had the thats not my department experience before however on Saturday Dave in Plumbing totally destroyed that stereotype. Dude was 100% on. Totally helpful, knew the store front to back and totally great attitude!