Totally happy with Window Design Group. Had Jenna out to give me a quote for some roman shades, and she was so helpful with the perfect design color and style for my living room. Turn around was pretty good for shades. 3 weeks total. Installation was fast and professional. I am really happy. Highly recommend.
Great job! Kevin and Tyler are so friendly and reliable. The team went out of their way to make me happy. The design of the windows installed is is modern. I appreciate the hard work..!!
If I could give them A+ I would. I was without a doubt impressed with the quality of work Jenna and team completed. They showed up on time each day and made sure the work was completed as if it was their own house. They completed 16 windows installation. Their work was meticulous and exceeded all my expectations. I expanded my initial project request and Jenna and team did not blink an eye and provided me with an updated estimate and time frame. I would use them again without hesitation.
I have not gotten my shutters but I am very disappointed in the service. I was told by the sales girl that it would take 6-8 weeks but what they dont tell you is, it can take 3-4 months or more! I ordered my shutters in June and it is now almost October and I still dont have them. In the beginning of August I was told that the shutters would ship sometime in the middle of September. I just called again and was told the shutters would ship in the middle of October! Then, they would call me for scheduling installation! If I am lucky, I might get them by Thanksgiving! This is no way to run a business...they dont even answer the phone most of the time!
From the beginning January 2020, Chris did a fabulous job detailing all of our options for our two story Irvine, CA home. We selected the plantation shutters for our 30 windows and a few were interior window frame installed (around custom window frames) and most were around the windows and glass doors.Chris brought out samples for us to choose from and from beginning to end he covered all of the details and provided extremely competitive pricing, (best we found).Yesterday all of our shutters were installed by Spencer who did a great job of installation and also explaining shutter use and maintenance. Spencer followed up today to ensure all was satisfactory.Chris followed up today to ensure we were happy.We highly recommend the Window Design Group with an extremely positive experience and finished product being nicely installed.
Excellent work was done fast. Clean up was good. The supervisor and the workers were kind and stuck to the task at hand. The windows look great and we notice a difference in the temperature in the house. We are now able to get by with just the use of space heaters. Saving us on our gas and electric bill. I would definitely recommend.
We had three window companies come to discuss our window replacement needs and to provide estimates. We chose Window Design Group because we believe they had the best product and they said they could custom build the windows to the triangular specs that we wanted to replace the existing windows in the upper part of the raised (cathedral) ceiling. The rep. we dealt with was very willing to lower his bid by $100 to match the bid we received from one of the other window companies. The installers did a beautiful job....not an easy task installing such large windows in the ceiling space. The finished product looks better than we had anticipated and we are very very pleased with the company, the people associated with the company, and of course the windows.
I cannot recommend this company highly enough. Tyler was in charge of the whole project, and gave me the best deal for the shutters. Thank you!
They were great to work with. They replaced all my old windows with new windows. I like that they are family owned and all the work is not sub contracted out. The communication was great throughout the process (that is always a big deal for me). I would highly recommend
Very professional estimate. Showed up as promised and work site totally maintained. It work itself was first rate right down to the finishing. No short cuts were taken. Kept me informed of what she was doing and why throughout the process. I would not hesitate to use Jenna and her crew on any future windows installation.
I recently used Window Design Group for replacement of sliding door and windows installed.Jenna was fantastic. She quickly responded to any questions, she is very friendly and professional .Their team worked hard and did a fabulous job. I highly recommend!
Wanted to take a couple minutes out of the day to say thank you to Window Design Group. They did a great job completing our 16 windows installation. Ran into a major hick up due to the whole COVID19 issue but they kept us informed and ensured that work did not stop once Installation started. Owner kept us informed of how the whole process was going to be from start to finish. He did not go over our set budget and numbers didn’t change from what our initial contract was. Even after the job was completed he continued to follow up to ensure everything was good and ensured that he sent out his workers for any small issues that may had come up. 5 stars !!!
Loved my installers and the finished product! Will certainly let help to sell my home ! The windows look fantastic. easy to clean and looks like a whole new house! I’d do this again in a heartbeat, great investment.
Working with Jenna and her team was great! They did an awesome job replacing some windows in our basement. Very professional and nice. Will recommend and hire for future window jobs.
I filled out the online form for a callback but the submit button doesnt give any indication that the request has gone through. In trying to debug it I ended up submitting several requests (I now understand that this is a known site issue that is unresolved). Janet gave me a call while I was in a meeting. I stepped out to say it wasnt a good time and Id call back. Under her breath, Janets response was, Then whyd you fill out the form so many times, before hanging up on me. When I called back, I was luckily connected with the manager, who was understanding and apologetic. Still, this very avoidable, negative experience placed a high hurdle between this group and my business. Janet called back a few hours later to apologize, which I very much appreciated, but she couldnt tell me why I should consider working with them, given my negative experience. After a deeper look, it appears that a large number, possibly the majority, of the five star reviews for this company are fake, likely paid for, written under accounts with only a single review. The most popular window treatment companies in the region have at most a few dozen reviews, and these guys have hundreds?
I made an appointment to get an estimate on doors for my house. It was about two weeks out for an appointment. So I scheduled it. I call today about the appointment because I had not heard from them and of course they lie about it saying that I was left a message that the rep was ill. They could reschedule another one 2 more weeks down the road. Come on man! I will look for a different company to do my work. I would not recommend these people at all. Terrible communication.
The experience was amazing. These guys are good at what they do.They have the latest styles and trends with regard to window coverings.
Justin replied with 6 hours to my online inquiry. He came over the next afternoon to take a look at my window repairs and gave me an estimate on the spot. He was able to complete the work within a week and charged me less than the estimate! He repaired 2 large, triple pane, vinyl framed windows in the front of my house. One of the house frames had been leaking water into the house and damaged an interior wall. Justin is an honest, hard working guy. I will be calling him for my next window job. I wish I had used him to install these windows in the 1st place.
Stand-up group of folks indeed! I was provided with excellent customer service. Nice blinds!
Very pleased with the final product. Installation was within a week of the original quote. The team cleaned up the workspace and were very pleasant. Pricing was spot on. Will recommend to everyone!!
Great installation, completed in last time than projected. This was our second time using Window Design Group. Good follow up as well when the project was complete.
This is a perfect installation company. My windows are looking exactly like they promised and performing even better
One of the best I worked with!It wasn’t an easy project but the crew handled everything perfectly.They made is pretty simple.They were very easy to work with.High quality job at a fair price.
This company offers a reliable products at s competitive price and good service. Keep up the good work!
Guy was extremely thorough and easy to work with. The windows inspection he compiled for us essentially saved us from buying a windows that would have ended up being too big for the space we have. I would highly recommend his home services.
From the first day of presenting a contract to the last day of touch-ups, it was a positive experience.Tech on site every day work was being done. He chose only the best, experienced subs to do the work. I will certainly use them for my next project.
Great service. The installers did a professional job and were on time. Customer service keep me posted on scheduling and helped resolve a minor issue.
I had blinds installed in my home and my sons home and we love them ! Friendly and great service ! I believe they cover the los Angeles area. I would highly recommend everyone from my first phone call to the in home estimate to the installation.
Work started in May and completed in June . Hold up was strictly due to covid, The teams that worked on our house were great and Jenna and her team took all the time we needed to answer questions and responded quickly. I have no complaints and will definitely use them for future projects.
We got all the new windows installed today by Manuel and his team . They are definitely the perfect team!Manuel was very professional and helpful every step of the process. He explained clearly to all my questions and concerns. He was able to give me a nice discount.. a great offer . We are very happy with the results !
Chris and Brandon were super helpful today! They installed the blinds all over the house.I was amazed with their speedy service.I am super thankful to this company!!
Professional installation and great prices. If you want to buy shades or blinds, call them!
Amazing experience. When you need the best windows call them. Amazing service, They were so helpful, the installation process went very well. Very convenient. Their guys were great to deal with very professional, beautiful work.Will definitely recommend.
Owner is an excellent human being, and does an excellent job and follows up very well. He takes his job seriously, honest, returns your calls, very professional, and we would recommend this company.
Highly recommended. Nice blinds
They responded within 3 hours of my inquiry. Owner arrived the next day and replaced 2 windows in my guest house Very professional Competitively priced.
My window looks great but I cannot remove the screen which was not explained to me by Justin the owners son. I have tried numerous times to contact him and he will not return my calls. So I contacted customer service had a gentleman come out to show me how to remove the screen and he wasn’t able to and said he would report this back to the company no response after several weeks. I contacted Janet in customer service and she acted dumb to the whole thing. She was going to contact me back after seeing the photo I sent her and talk to repair service. I tried calling again asking for Janet and she did not take my call and did not return my call. This is very frustrating dealing with them and I would not recommend replacing your windows with them because they don’t back up their product !
Lovely company! True professional.Thank you.
Good quality windows . Five stars !!
I am thankful to Chris and the team for providing an excellent service!!From my initial request, Chris understood the vision of my project.The guys are skilled, professional, cooperative and prompt.They fulfilled all my requirements within our budget and without compromising the quality.We got many compliments for the windows.I would recommend their work to all who are looking for a genuine quality work.Keep up the great work!
Such a great experience. Nice blinds!
I would highly recommend them if you are looking for shutters in your home fast.
Great job i love the shadows .
If you need energy efficient windows, you should contact this company. Excellent workmanship and professionalism all the way.The owner was very thorough going over the details of everything, about cost and scheduling.Their guys worked very hard and did a beautiful job!They had masks and glovers every day .They would let me know immediately if there were any delay.The attention to the details is outstanding. I love the new windows.
Thanks to window design group for professional job, great crew, they installed everything in Two days!! Our 10 windows and 2 sliding door ! they arrived on time at the morning with smiles clean after them and gave me a fair price!Very recommended
RUN AWAY DO NOT BOOK THEM THEY WILL STEAL YOUR VALUABLES AND THEN LEAVE WITHOUT COMPLETING THE JOB
I was very surprised how the whole process was done quickly and smoothly.From the initial request till the final walkthrough, everyone from this company was amazing. Easy to deal with, knowledgeable, and efficient.Great company for windows replacement!!
Hugh thanks to Chris and Jenna for helping me with my new windows.Jenna coordinated the window installation. Her service was SUPERB !! She answered all my questions with great attitude.Her attentiveness to our needs is first class. And Chris gave me great and affordable package.I will recommend you guys to everyone.
Window Design Group did a great job, their windows are A+++ and their service is top notch.They install at my house new 10 windows, their installers are true professional and arrived on time.Definitely recommended
Highly recommend this company for your windows!They guided us every step from beginning to end.The manger Chris was very creative and professional!
TERRIBLE customer service, product not delivered on time as promised and nobody ever reached out to explain. DO NOT USE this company
Greatest window company I’ve ever worked with in any one of my properties. They’ve created such a beautiful natural lighting in my home it is now my sanctuary thank you so much Windows design group.Will recommend to all friends and family.
Window Design Group is truly top-notch. Their team is extremely professional and dedicated to doing a quality job. We have done two window installation projects of significant scope with Window Design Group. The installer was attentive and responsive to every detail. If all contractors provided this level of quality and customer service, home improvement projects would be much more pleasant to live through. I recommend them!
WDG just completed the replacement of 6 windows a a sliding door. I was extremely impressed with this company. Kevin the manager was with me every step of the way and i could not recommend him enough. He is a wonderful person and very efficient.Highly recommend this company!!
We just used Window Design Group for the second time and we are extremely happy with how easy they make the process.Chris gave us a quote promptly and was fair with pricing . He was great to deal with.Excellent communication with their office.They installers were professional and pleasant.I would recommend them.
I highly recommend this company!
I was very happy with the blinds and new windows it changed the look of the house . They were on time . Super helpful with choosing the design, very nice style.Thank you !!
Great service. Stephen and Kevin will take great care of you.Speedy installation and clean.The price was competitive with no hidden fees.Overall an amazing company to work with!!
We had our new entry door installed two weeks ago, and it looks amazing!!! The process of picking out the door, the detailed measuring for the opening, then the installation, all went smoothly! Blake was so friendly and professional the entire process . Everything went as he described. Five stars.
Efficient and well coordinated.I hired Window Design Group for replacing windows and getting blinds and did a fabulous job.The guys were very professional.Thank you for taking care of me!
Window Design Group was great.Notable:1. They called in extra workers to get the job finished by the end of the day. I did not ask them to do this, they just made sure the job was finished on time.2. They expertly moved and re-screwed the clips for any window blinds where moving them was necessary.The windows look great and the house is much warmer in the winter.
HORRIBLE company. I ordered windows 3 months ago and i get a phone call the day before installation that my windows are damaged and there is an additional delay of 3-4 weeks.No compensation offered, no phone call back. No integrity with this company.Absolutely avoid having your windows manufactured and installed by the Window Design Group.I will be filing a small claims case with the organization this week.Couldnt be more frustrated with this company.They were happy to take my deposit and balance months before they finished manufacturing .Do not get scammed by them. There are plenty of other organizations who operate with a much higher sense of integrity and customer service.The ads posting 5 stars must be left by their own employees or something. Who knows
Everything from start to finish was well explained, fair price, and the outcome is beautiful. Our neighbors even mentioned that they noticed the professionalism of the installers and how quickly they did the job. The quality of the windows was wonderful. Give them a try!
Brandon and the team from WDG just added blinds to our windows.The whole process was really easy and smooth. They were very helpful with choosing the style and colorI love the end results it really changes the look of the house!
I will recommend them in a heart beat!!I cant say enough about how great my experience was working with Kevin, Jenna, and the team.They captured everything that I was looking for and completed the window installation so fast.This is my first time getting windows replaced so i had no experience and had one hundred questions. A special thanks for Kevin who helped me out so much and he is always ready to help.
Excellent service even in my 1954 crooked house.I had cracks in our windows and some of them were so old so I could not open them.The installation service did a great job.Competitive prices, Honest people, Top Notch service. And I received two other quotes from other highly rated window replacements companies but I was very impressed with Jenna from WDG.The installation for each window was flawless.
Window Design G absolutely amazing.We added shutters for eight windows in the house. Top notch quality shutters. The promised to finish within a month and kept their word. Jenna was super friendly and knowledgble the entire process.
Excellent service. very professional. Guys arrived on time. Were polite and clean. Didn’t waste my time. Did the job and left. 5 windows were installed perfectly and they even helped me take down the old windows.Thank you for a great experience!!
I am so pleased with our new windows from WDG! We replaced 2 patio doors and 4 windows in our condo. The new windows really make our home look clean and updated, both inside and out. Brandon genuinely cares about his clients and works hard to make sure they are completely satisfied. his team did an awesome job with the installation. They arrived on time and were very knowledgeable during the entire process.
I had a large order and from the beginning Jenna was super helpful and easy to deal with .The sliding doors & windows were installed perfectly.We are planning to order shutters from them in a few weeks!They have done an excellent job in a timely manner.Thank you guys!
They are truly the experts on windows. They are true professionals, very reliable and patient in explaining what is best for any customers situation. We recommend WDG to all. Give them a call, meet with them and check out their website. You will not be disappointed
The technicians arrived and quickly got to work removing the window. They had it out and fully replaced within an hour. They showed me their completed work and honestly, I had to ask if they had managed to repair the previous window - it didnt look like any surrounding wood, etc. had been disturbed. As if that wasnt good enough, they noticed my window screen was in need of repair and they surprised me with a new screen. The technicians truly went above and beyond!
From start to finish I had a great experience with this company. The rep who we worked with was knowledgeable and professional.We love our new windows and siding, the installers were fantastic! I would recommend Window Design Group to anyone looking for home improvements.
These guys not only fix windows, they do so professionally. they seal the windows well so no bad weather or bugs get in. i had to call them when my home was being remodeled and i love all the windows. beautifully replaced, look like new! Will recommend.
I just used WDG for window replacement and new shutters.I am very pleased with my choice to choose them and I would recommend them to anyone.The installers themselves were very polite and they explained everything in details.Jenna from the office was extremely helpful. 5 stars all the way!!
Window design group is a company with integrity. Their employees make you feel like you are their most important customer. Their Office Manager Stephen was extremely professional and kind while helping me to choose the Windows style and design.It went very well.We would work with WDG any time again.
We just had 24 windows and 2 sliding doors installed in our home. They look amazing! They were professional, great customer service and attentive to the install. We highly recommend Window Design Group
Would give this a 0 if I could. Unprofessional to schedule an appointment and not call or show up. Appointment was a week ago and they never call or showed up. Had to call to confirm the appointment was a week ago so I was not trippin. Beware
We replaced the last single pane window in our house before the heat waves and it made a huge difference! We had Kevin and his teamAssigned to us. Kevin comes out and does the measurements and final inspection himself, which is a testament to the pride he takes in his work. His installation team was quick, professional, and cleaned up thoroughly. I would highly recommend this company
We had a very nice experience with Window Design Group. They are accommodating and professional but very friendly as well. We have recommended their services to friends and family and will not hesitate to use them for future projects. The price was also reasonable.
Amazing Customer Service and professional work!Had screens for sliding glass doors replaced along with a new screen door installed on my front door.Came out beautifully. Highly Recommend this company!
These guys were amazing.Always great attitude and good communication.I worked with Chris And Stephen.Highly recommended for blinds
Brandon is an excellent salesman. The price is right. We just had 6 windows and 2 patio doors installed by Brandon from Window Design Group. I am thrilled with the professionalism, products and the quality of the installation.The guys showed up on time and got the job done on time as we discussed before.Brandon did not take a single penny from us until after the work was completed.The company took accountability for minor damages and most importantly showed integrity to us as a customer and I am happy to give them 5 stars!!! Great job!
Their advertisement for price match warranty is a false claim! I showed his territory salesperson my bid from another Orange County local window shop and he said he will match and send me the quote in an hour. Guess what he has not even after one day and two follow ups with him and his office in Simi Valley! That mean they not only they are unable to match others but lack of responsiveness from start. Honesty is a virtue!
Horrible experience. Ordered 2 windows, came with only one window the first time, second time came with wrong size window. In between there were weeks of waiting. All in all took 4 months to replace 2 windows. They gave me a credit for the trouble but only because I threatened to cancel second window purchase. Never really heard a decent explanation or apology. Stay away unless you have the time to deal with them.
I was thinking to remodel my windows for a long. Finally, I contacted Window Design Group as per my friend’s suggestion. I am just overwhelmed with their service quality. A huge Thanks to this eminent remodeling company for such a great service. Highly recommended service. Hire a remodeling expert from here with no delay.
I needed new shutters and blinds and I had WDG do almost every single window in our house and could not be happier.Stephen is very honest, reasonable, flexible and responsive via texts. It was a huge plus for me.We will be customers for life!Thank you!
Kevin and his team did a great job from start to finish.The stuff are friendly, professional and knowledgeable. We had them remove an existing window in our basement and install a new one.I would recommend to anyone.
Excellent experience so far! I called around to receive estimates on replacing the last 4 original windows in my house: 2 bathroom windows, living room window and kitchen window. Blake came by to measure the windows and to give me the estimate. The estimate was given at the end of that visit. Of the estimates I received, I went with Blake’s Although his was not the cheapest, he stands by his business and I believed his work was to be the most honest. Blake’s crew came by last week and installed the double paned, low-e, vinyl windows. The windows look amazing. They are definitely an upgrade from the single paned, aluminum windows. Notable points: First, I appreciated how the crew members were very focused on installing the windows correctly in my house as to avoid having leaks because that is what happened to me with another window I replaced in the past. Secondly, they assured me by saying they installs windows in customers homes as if it was his own home. Next, I appreciated that Blake came by at the end of the install to personally examine the work. I identified a small tear in the screen to one of the windows. Blake said it was an easy fix. He is going to re-order the screen and personally replace it when he gets it. Lastly, the windows are covered by warranty that is transferrable.I would really recommend this quality company to anyone looking to beat the summer heat and increase their home value. Thank you!
This business has been awful to deal with. A project that started in November has still not been completed. After multiple missed appointments and poor communication to repair and complete a project that I fully payed for, I have had to go to outside help to try and recoup the money paid to have someone else come and complete the job they were unable to. This business is extremely unorganized, very poor follow up and the time frame to get anything completed is horrific. Do your research before hiring a company and please hire someone else, as this company will take your money, not complete the work and cause unneeded work on your part to try and hold them accountable.
We had to replace a sliding door and a few windows. Their stuff were quick to reply, very helpful.The install was smooth.
Every detail was met and the quality were the best! They really do have a great team!They were done with the windows installation within 3 weeks. They were punctual, professional and good attention to detail. I was very happy with their service!
The window style is beautiful.They gave me the best deal for new Windows.We are very happy
From initial appointment to installation took about three weeks!The workers were very efficient, they took down the blinds and put them back up, leaving no trace of the work. Really fantastic job in making sure there are no damages.We were kept informed and lead times were good.They know their business and absolutely deliver on their promises.
The services we received from Window Design Group was terrific. They had a clear understanding of what we wanted and provided services to those specifications. The Project Manager, was easy to deal with and kind and his knowledge of product and team was outstanding. Ultimately we are very happy with the end result and will use them in the future for any and all other construction needs.
One of my neighbors recommended this company, and I hired them for window installation.We had a wonderful experience with them.Strong quality in their work.Affordably priced and take meticulous care of your property and projects.
Just needed to get an estimate for blinds. Vincent was super helpful and sent me an email right away.Good customer service.
Very happy with the glass replacements WDG did on my house. The windows look like new. From estimate to complete the process went smoothly with no problems. The staff and technicians were pleasant to work with.
Great company. My whole house was done in one day. My windows look great and I can already feel the difference in my home. Would recommend to anyone who needs windows done.
Got new windows installed in all the rooms in my house. They came removed the old windows and installed more modern windows. They made my house look more modern and less ancient.