Before purchasing my ram 1500 I went to about four other dealers looking at other brands I went to a ram dealer before and they didnt have the inventory I was looking for. So I called this dealer and spoke with Thomas he informed me of the inventory that they had and told me if I wanted to come in and look at it they will start detailing the truck. Inform me that they had three trucks that I was looking for an expensive one a less expensive one and then one in the middle. I pulled up to the white truck that I was going to buy I thought it would be the expensive one to my surprise it was the inexpensive one. Thomas was very transparent throughout the whole sale help me negotiate a better deal even the sales manager I forgot her name was very friendly and transparent. Im very happy to say it was a stress-free transaction I would definitely go back and specifically use Thomas.
Nothing but the best things to say about our whole experience here. Our salesman was more than accommodating and went out of his way to show me over and over how to put the tops on a few different jeeps up and down on a very hot day. The paperwork and everything was quick, simple and made car buying an actual joy.Prices were on par and not inflated. My husband is BEYOND pleased with his purchase and we would definitely buy there again.
Buying from Parks CDJR Space Coast was a pleasure. Easy to work with, prompt at responding to questions, and very fair on trade and vehicle cost. I would highly recommend making the drive to the Space Coast to purchase your next vehicle!
2nd car I bought from here! Service is amazing on both the sales and service side. I wouldn’t even think about going anywhere else. Tommy was my salesman today. Fantastic to work with! The man even let me drive it to my house and convinced my wife in my driveway. Haha.
Our Salesman Dayl made our purchase worth it, from the time just looking around on the lot up until he handed us our keys. Everyone in the dealership was very nice and professional. Dayl was very detailed and gave us all the information we needed to know about our new Jeep Wrangler that we had no clue of. He worked everything out perfectly he even babysat our 5yr old daughter during the signing of documents. This purchase was wonderful, easy and simple. Thanks Dayl and Parks Chrysler Dodge & Jeep!We love our new Jeep Wrangler if your car shopping go see DAYL!
The gentleman who helped me through the process of getting my car in there and worked on was exceptionally nice and took care of my service including getting me a number for tow truck definitely a great experience
Blown tire on on 95 right near exit 212. Drove to nearest Jeep dealership. Got four tires replaced. Replaced with Goodyear. Got tires same day. Had oil changed. Nice dealership. Ordered tires in morning. Came in that afternoon. Took a full day.Small dealership. Everyone was nice, including customers.
Very nice to deal with honest and trustworthy people at a car dealership. I was between a rock and a hard place--spend a lot of money on repairs to my 10-year old car or get a new (used) one. Every person I dealt with there was honest and I felt no pressure from anyone.Jen in the service department was upfront with me and gave me time to consider my options. When I decided to look at cars, she introduced me to Burt who was very patient and let me look around the lot, never pushing me towards one car or another. He and the finance manager, Adam, discussed possible payment plans and gave me time to decide. No pushiness or pressure at all.I am very happy with the car I got. I feel the price was fair and the entire process was very smooth. I highly recommend the Parks dealership and truly appreciate their courteous and professional manner.
A very positive 5-star experience all-around. I stopped by to take a look at a vehicle I saw on their website. I was greeted by Dayl who showed me to the vehicle and gave me a once over. While on the test drive he took the time to show me the features of the vehicle which I really appreciated. We agreed on the price; the paperwork was a breeze and the rest is history as they say. They worked as a team to get the vehicle ready (full tank of gas, washed & detailed). He made sure the vehicle had the tool required to remove the doors and hardtop. We took a few pictures and I drove home with the vehicle that day. I spoke to Denise a few days later who ensured that I was taken care of. I live 35 minutes south but with customer service such as this I would have no issues driving up.
We experienced the best car purchase here! I highly recommend this dealership
Dillon was great he helped me pick out the Jeep gladiator that I wanted… I am in love with my car. They were all very helpful. And explained all the great features and details well. As well as offered us a amazing deal on the Jeep! Highly recommend. Thanks again!-Jennifer Bobb
Very friendly and helpful folks. Definitely willing to go the extra mile!
Tommy was a wealth of knowledge about the car we were looking at. He answered all our questions, and even on the next day when we had more questions he was there to assist us.Thank you Tommy for make our buying a vehicle easy:)
Had a great experience with this dealership! My salesman, Matt, was very helpful and knowledgeable about the cars and helped me to pick out my brand new Jeep Cherokee! Definitely recommend this dealership to anyone wanting a new car!
This dealership was my best experience ever in purchasing a vehicle. The whole staff seem to help and made it go extremely smooth and the fastest I have ever been able to leave a dealership.Special thanks to Dylan because he went out of the way to help me Take care of getting my trade back to the dealership when I needed it.
I am so impressed with the friendliness and professionalism by the staff. They made me feel like a good neighbor and got me in and out in very little time! I had been putting off an important repair on my Town & Country for two years as I was afraid of an exorbitant repair bill quoted by a nearby mechanic. Parks Chrysler quoted me a reasonable price and accomplished the repair in one hour! Thanks, Parks, I will have you do all the repairs in the future and feel good about it!
I went in for an oil change and tire rotation. Oil change went as expected. When the mechanic got to my tires, he informed me that it was hard to turn my wheel to the right and that I needed calipers on both front wheels urgently for $600 and that I also needed a brake flush (just had one done by then 6 months ago). Every time I go in to this dealer for an oil change I end up spending over $500 on something extra. Since I was having absolutely no problems turning my car or with my. brakes, I had another mechanic look at the calipers. He said they are absolutely fine but maybe needed a little grease to loosen one up. The other issue I have is the guy that rotated my tires chipped 3 of my 4 wheels when he was loosening the lug nuts! Now they look horrible and probably dropped the value of my car. I will be calling a manager and will update this review when I get a hold of someone. I even have a third oil change that I have already paid for, but there is no way I will take my car back to them.
Fantastic dealership to work with! Super fair pricing (even in this crazy market), EXCEPTIONAL follow through and just all around good people! I don’t often recommend businesses, but these folks earned it!
Bought a 2021 Dodge Ram Bighorn1500 from here back in the summer. Dylan and his team provided great service & plentiful options to choose from. My truck runs great!
I generally like to work on my vehicles myself, however I found myself in a situation where I was unable to diagnose my rough idle problem with the tools I had. I brought my truck into the dealer and was met with a very nice and professional staff. The tech took the time to listen to the problems I was having and what I had already done/changed to try to remedy them. After a quick diagnosis, the problem was found. Originally I told them I just wanted the diagnosis, and was wanting to fix the problem on my own. The tech explained to me the price for the diagnosis as well as the price for the dealer to fix the problem, WAS NOT PUSHY, which you find too often. Since they had the intake manifold and other things pulled apart already, and the price was right, I elected to have the dealer fix the problem. Maybe two hours later and I was told my truck was ready to pick up. To make it better, the dealership flushed my brakes since they noticed it was time and did not charge for this service. This was my first time at this dealership and was very impressed!
Daryl and the staff did a great job to get me a great deal on the Charger RT I purchased from them. I came from Jacksonville, fl to purchase the vehicle as they had the best car and best price. Thank you to everyone at Parks Dodge for all the help! Very happy to own my first Dodge!
Outstanding service; vehicles just as advertised on the website. Very friendly, very professional! Quick service on the sales negotiation and paperwork. Our salesman Mr. Northcutt went above and beyond by giving us a Facetime tour of the vehicle so we wouldnt have to drive 200 miles for our first look at the vehicle. He then took the time to walk us through all of the vehicle electronics and set them up for us before we drove our wonderful new truck home. Wonderful purchase experience!!!!
Service department is top notch. Told them I needed to be out at a certain time to get my daughter to work and they accommodated me. Then I had a little mishap on my way out of the lot. Got my brand new Jeep stuck! Well Justin and another gentleman with a J name (sorry) immediately jumped into action. Went and got a Jack to move the Jeep so as not to scratch it anymore and even buffed out the marks. So impressed with these young men! They didn’t even blink an eye!! I was gonna play the “What Happens in Vegas Card”. But these guys need some recognition!! Thank you from the bottom of the embarrassed heart!!
Our experience was awesome! Very family oriented experience with great customer service. Burt our salesman listened to what we wanted and didn’t try to up sale us or waste our time. Laura was the business manager we worked with and she was very informative and got us through the signing process quickly, with what we wanted in terms of warranty/ service packages. We were in and out within 3 hours and left with a great truck!
Hands down one of the best dealer experiences we ever had. I brought my wife and our 5 children to purchase a BMW 535i. Our sales rep Denise was very professional and attentive!! She made sure that my wife and kids had waters and a comfortable place to sit while we made the deal and moved forward with the paperwork. If I wouldve known about her when I purchased my Hellcat Redeye, I definitely wouldve bought it from her!!!Highly recommended, especially if you have family with you. They are very accommodating and thorough. Thanks again Denise, you will get our business first on our next vehicle purchase!!
This place has the nicest staff! Always so friendly and very helpful. Its always a good thing to take your vehicle in for service and know you will always be given an honest evaluation of what your vehicle needs. My dodge always go to Parks for anything it may need!
I brought my car for an oil change an other problems they were the best they took care of me an the girl name Jennifer Volmering was awesome. She did miracles for me. Thank all of you for helping me.
Parks is the best car dealership and service you can ask for customer service top notch A word out for Justin he always goes above and beyond always with a smile
We had a very pleasant experience yesterday as a first time car buyer. Tommy couldn’t have been nicer and clearer in explaining how everything works and answering any questions. He showed us details on the car we were interested in during the test drive and had the vehicle ready for us in no time. Everyone was efficient and friendly in their assistance. Thanks again to Tommy and the team for a great experience.
I will be referring anyone I know to them. The are welcoming and the work hard to make sure you are happy and get what you are looking for. They also work fast. This experience was wonderful.
I came to the dealership alone, didn’t expect to buy the vehicle that I purchased, actually never seen it before I came to the dealership, anyway Dayl the guy who helped me was pretty freaking awesome, made my car buying process easy peasy and I didn’t get DOOPED!!!! My first time purchasing my own wasn’t a hassle at all.
Sales staff were very courteous and helpful throughout the sales process.One star subtracted for post sale customer service. Seem to be put on the back burner for a simple unresolved issue.
Got a oil change at a very reasonableprice And less than a hour,, very nice and professional people ..
Jennifer was my service advisor today. I came in for oil change and tire rotation. She was pleasant, courteous and kept me updated. I was going to leave my vehicle and come back, but it was finished so quickly, there was no need. It is nice to know a courtesy shuttle is available if needed. I was provided an inspection report that Jenn went over with me before I left. Always a pleasure to deal with all the folks at Parks Chrysler Dodge Jeep Ram Space Coast. See you next time!
This was a great experience for us, Thomas the sales guy was very helpful and everyone else that helped us was wonderful. We will be back to buy another vehicle from them
I walked in to the dealership today to buy a Jeep Wrangler, had a great buying experience, and drive away with the Jeep Wrangler I wanted at a great price! Thank you for you excellent customer service!
Bought a Classic 1500 Ram in less then an hour. No pressure to buy. Treated me good. Was a easy choice. Will come here again.
Excellent folks to work with.Salesman Dayl very knowledgeable and down to earth. No hard pressure and gave excellent value on my trade. Willing to negotiate on the price and all of us happy after the deal. Would certainly recommend anyone to go there.
Awesome service department. Took my car in for an oil leak and they found it on my first visit. Fixed it under warranty, no problems. Very impressive service department. They actually listen to you when you bring your car there. Definately will be coming back if I have any more service needs.
Fantastic dealership! I worked with Steve to order my Ram 1500 in Sept and picked it up in Dec. The process couldnt have been easier. They worked up all the paperwork ahead of time and I dont think I spent more than 20 minutes taking delivery of my truck. Highly recommended!
No complaints here, fixed the truck under warranty in a timely manner. Thank you
Great job! Justin was very helpful and friendly. He did a great job keeping me updated throughout the entire process! I will definitely bring my car back to have work done again!
Great customer experience. Ed, my salesperson, was knowledgeable and friendly. No high pressure tactics like other places. I got exactly the car I was looking for and the best part, I was in and out of there quickly. One of the best finance departments I’ve ever worked with. This is my second car with Parks and they’ve earned my business for life.
The truck buying experience was truly smooth. The salesman was professional and had a great sense of humor. No pressure and great to deal with. Will buy there again and recommend them highly to those looking to buy a vehicle.
They fixed my truck well of course. But the reason I turned my truck over to them was due to a failed EPS( electronic power steering). This issue caused my steering wheel to lock while driving (almost crashed very dangerous). After researching the issue this issue is persistent between 2013-2018 and it is not due to driver error but a manufacturing issue. This problem should be covered under a recall and it was not. $3,000 to fix my truck. Very disappointed.
Dylan did a great job and the whole staff was very professional and helpful! Highly recommended for your car interests.
I made an appointment for a simple oil change. I had a coupon that the dealership sent me. $24.95. I purchased my vehicle from this dealership, so they had my information on file. I was told this coupon does not cover an oil change for my vehicle. I ended up paying $49.60. Instead of $25! Then they tried to tack on another $200 plus of other services that they suggested I needed. I will go somewhere more honest. 🤔
The service reps are awesome, however when the truck makes it into the shop thats where it goes down hill.Techs( at least the ones Ive had)are clueless.Not even sure if the work is being done.
First time using PARKS SPACE COAST Dodge dealership. From my first contact to make the appointment for an oil change to my departure it was a very pleasant experience. You can tell that the dealership is concerned to make sure that their customers are satisfied. The Price I was quoted over the phone is exactly what I paid for. I will definitely return and looking forward to more excellent service.
Burt Gantz was awesome, he had the car pulled up front when we arrived, he was very attentive, informative and helpful, put me at ease. It was a quick process with all areas of car buying as I remembered it to be much more lengthy. The whole dealership had a hometown feel very laid back and comfortable. I’d go back and buy a vehicle from them again.
New to Florida and new to Parks for car care. I am very pleased with the service Parks provided my ‘old 2006 Jeep friend’.Now that I know where to get good care for my Jeep, to set a maintenance schedule will not bedifficult. Front office staff friendly & knowledgable; the techs must have been good too because my jeep has had no complaints.
Background:I have a RAM 1500. I had a appointment to have the front & rear transaxle serviced and an oil change. I also could feel something in the front end when I made a moderately hard stop.I was told by the person I made the appointment with that I would have to leave the truck. Their shuttle would bring me home. I could not get an answer if it would even be completed in one day.Results:The service writer I saw when I dropped it off, surprised me when he asked if I was going to wait for it. He said it was going to be several hours.He came to me about an hour later to tell me they had checked the front end. The brake pads needed to be replaced and the rotors were warped. Other than a loose bolt, that was all they could find. But the warped rotors could be what I was feeling.They did the requested work plus the front brakes in a little more than 2 hrs.The strange feeling from the front end is gone and it feels so nice when everything is freshly lubed. Everything is so quiet except that throaty sound of the Hemi-V8Nice job folks.
Sweet people in the service department, but the actual service is subpar. Went in for four tires, mount, balance, and alignment. Had to return to get tires rebalanced, told machine was not calibrated last time. Rebalance job just as bad. They counter balanced to fool the machine as I was told by another service station that corrected the worse tire. Now I still have 3 unbalanced tires and my alignment is getting knocked out of whack. Never going back. I deserve a refund on the balancing and alignment, since Ill have to have them redone.
Great experience. Spoke with my salesman Joe via phone. Was given a price for my trade (upon inspection) and a price for the new Van I purchased. No hidden costs or up selling.Found 2 small paint defects and brought it back. Was fixed perfectly with no cost while I got a loaner car for free.Would go back and recommend. I drove passed 2 other dealerships that were way closer to where I live due to the outstanding customer service.
Pop up service with no planning. Handled quickly and back on the road the next day. Efficient, effective and pleasant working environment.
Everyone there is a rockstar!!! We recently unfortunately shopped another dealership and what a difference. Unpleasant experience. Space coast rocks. Mathew is a great Sales rep and deserves your business he will earn it and you will be a happy customer!!! During and after the Sale!!
They got the job done after my Ford dealer let me down. Treated with courtesy throughout the entire process. Definitely will go out of my way to do business with them again. Nice bunch of guys and a couple ladies too.
No hassle on purchase of new Jeep Wrangler 2021 Islander! They were very generous on the amount for my trade in vehicle and were more up front about a lot of things other dealers were not. 100% would recommend.-Mike T.
From the time I called for my service on my 2018 Journey until I drove off the lot, I was treated in a pleasant professional manner. Work was done in a timely manner. As I was about to leave, my key Bob showed low battery and Justin quickly took care of that for me. I recommend buying and servicing your car at Parks.
Ed is the best! This was our first car buying experience and he made it so easy. He was quick to answer all our questions and really awesome to work with. Will be recommending him to anyone who’s looking!
Had issues getting through to schedule the appointment, but am happy with the work done and like the new setup. Keep up the good work guys!
Purchased my Ram 3500 from Parks CDJR. They are a smaller dealer in Titusville FL. The experience was one of the best car buying experiences I have had, no pressure sales, very helpful and communicative. Will work with you on getting the best deal. Im glad I gave my money to a smaller dealership vs these large mega dealers. Will definitely shop here again. If you need a car or truck, see Burt very helpful
Thank you to Thomas for an amazing car buying experience. From guidance on build sheet, updates throughout the course of production and his passion to ensure a great buying experience. Provided a front to back hands on demo and explanation of features and function. Would do it again in a heart beat!!
They were very professional and I will keep using there services and strongly recommend them for all your service needs.
Patient,kind,respectful,friendly and helpful. I thank them for the help and time they took to still make me feel like I was important.
We went for my Daughter to buy a car and my husband and I were just walking around looking. My son was with us to look at the car for his sister and my son ended up buying a car...my husband and I talked to Johnathan (our salesman) showed US the Jeep Renegade and WE ARE PICKING UP OUR NEW JEEP!!!!!These guys are WONDERFUL and VERY HELPFUL.FAMILY CAR DAY
Outstanding service. Friendly greeters to write up your issues. Service tech actually read my list of concerns with my truck and diagnosed the problem quickly. Was a simple sensor fix and cost was minimal.
The service appointment was great. The advisor met me at the car and went over the problems with the car. Called to give me update and told me the repair options. It was all done in a timely manner. 👍
Mr Dayl Tolliver is a great person to work with and he explained everything
Tommy was awesome! Great guy, easy going and really just fun to be around. We enjoyed our buying experience very much and it was all because of him.
Did a great job in getting the deal that we wanted at the price we wanted. Great service
Weve been coming here for 4 years. We had an issue with an a/c fan, it kept getting hot and would stop working. After several episodes and many trips to the shop it was finally fixed. Justin and the crew have been great to us. Thank you so much!
We had a perfect experience when we purchased a 2021 Dodge Challenger from Ed. He was incredibly knowledgeable and helped us find exactly the car we wanted. We would recommend him to anyone and we will be back! Thanks again for the incredible service!
Great sales and service staff! They can get you in something you need and want to buy or lease and the new ownership has really set their service department up much nicer for their great advisors and mechanics to do an even more amazing job! Great work team!
Good service overall but scuff marks on interior panels (secong time) and valve caps loose.
Great experience start to finish. Ed listened to my needs and found the perfect fit. No high pressure just the best deal on a great truck!
When I called to make a appointment they were very polite and respected me. They worked with me on the day and time for the service. The day of the service they met me in the parking lot escorted me to their customer lounge which was very clean and lots of seating. It took less then an hour and I was on my way. That is the service I want for my 2020 Ram.
I bought a 2016 maxima platinum from Denise, and I absolutely love it. She is an amazing sales woman and goes above and beyond to get you into your dream vehicle! Also gave me well above kbb value for my trade in, 10/10 recommend you to get your next vehicle through parks !
Fair and took care of everything I asked. Denise was wonderful and never pushed on things I didnt want.
My Wife and I were very pleased with the services we got at Parks Chrysler, dodge, jeep. The were profesional, curtious, and attentive to our questions and concerns. THANK YOU BURT AND ADAM FOR ALL OF YOUR HELP.
We were on vacation when we broke down. The tow company told us it would be best to go to Parks Chrysler Dodge . They were so right. Justin was very pleasant and communicated with us throughout the repair process. We were completely satisfied.
I could not be happier with my new 2020 Dodge Challenger RT and the whole team at Parks Chrysler Jeep Ram Space Coast ! The whole buying experience from start to finish has been wonderful! The salesperson Burt Gantz was so helpful and knowledgeable! The finance manager Adam Berry made the whole buying experience so easy and stressless! From walking in the front to leaving with our brand new car, everyone was so friendly, welcoming, pleasant and helpful!Thank you so much to everyone at Parks Chrysler Jeep Ram Space Coast
I bought a 2020 Dodge 1500 Rebel on the last day of 2020. The salesman was thorough and detail oriented. I’m happy with my truck. The wait is never fun when buying a new vehicle, but the process was fast and smooth.
Everyone at Parks was fantastic .The have a customer for life. You guys ROCK
Ed was great to deal with! I went in knowing what I wanted and what options and they found it for me, and made the deal! They didn’t try to show me something else or up-sell to one on the lot, overall a very pleasurable experience.
Amazing customer service, they go above and beyond to fulfill your needs. I bought a 2018 grand Cherokee from Tommy, he was a amazing salesman. Definitely recommend. Very nice and helpful people & super clean dealership!
Worked me into their busy schedule. Always pleasant and professional.
I would like to thank Steve Goodwin, and Adam Berry for working so diligently to make sure I got what I wanted for my trade in, and for going the extra mile to find the truck I was after. I am a picky buyer, and hard to deal with, and they excelled in their efforts to make me happy. Thanks Steve, and Adam for a great experience.
Dayl is very personable and informative. I’m a first time buyer and I don’t feel swindled or cheated which I was afraid of. I’m glad I came here thanks guys!
The car I wanted and almost the payment I wanted. This is my fourth new Dodge from them since 2014.
Bought a 2021 Jeep Cherokee. Great sales staff. Fair deal. Fast resolutions.Had my first service appointment. Right on time and fast.
Ed and the team were so awesome to deal with. No pressure and were right where I wanted to be first time around and was out the door quicker than I ever have when purchasing a vehicle.