user
Life Storage - Titusville
1903 Garden St, Titusville, FL 32796, United States
Appearance
Life Storage - Titusville
Comments
Ma
Review №1

I want to compliment you on the customer service from Kristina Boswell at your facility at Garden Street Titusville. She went well and Beyond and was very diligent and assisting me and my Movers with some minor complications that arose. She shows an exceptional work ethic with the appropriate positive attitude needed for your company to succeed. She has excellent communication skills as well. Thank you Kristina.

Ma
Review №2

Thank you Kristina for making my move easier. Your professionalism is awesome! I secured a unit before I came, but you helped me get a unit that was better for my situation. The place is clean, landscape and outside areas are maintained exceptionally! Place is secure. What else can I say. Kristina Boswell is a terrific manager. Thank you. I will use Life Storage again when needed.

th
Review №3

Kristina was so helpful in finding us a storage unit and showing us where the storage unit was. I truly feel my stuff is safe and dry and not moist.Thanks for all the helpDean

Lo
Review №4

In a world lacking of competent service it was a pleasure dealing with Kristina. Very friendly, knowledgeable & very helpful. I would ONLY recommend life storage 👍👍

Ma
Review №5

I love them!! Sweet Manager!! Got me situated so fast!!! If you’re in the area, lease here!! Sweet sweet people. Kristina Boswell if your in the market for a new job, hit me up. We could use a person like you, your one of a kind.

Ta
Review №6

Kristina is a perfect example of the ideal manager. She is always friendly, understanding, knowledgeable, and helpful. I would vote for her as Employee of the Year. Your customer service policies are right in line with customer satisfaction. Your facility is always clean and I will recommend you to all my friends.

Di
Review №7

Kristina Boswell was absolutely amazing today. She helped my husband and I with kind of a difficult confusing situation with needing a bigger unit. She is as awesome as they come. Very friendly and knows her job well!! A huge people person.

sa
Review №8

Thank you kristina you made my moving process easy and also you were very professional and helpful. I would recommend this place for moving needs

St
Review №9

Excellent experience! Kristina Boswell was extremely helpful and thorough in her explanations of all terms. It was definitely a pleasure and I would without a doubt recommended Life storage of Titusville to my friends and family for all of their storage needs!

De
Review №10

I would like to briefly explain my recent experience with your manager in Titusville.First, I would like to briefly illustrate my knowledge and experience with over 50-moes in my 61-years.I have lived across the Pacific and made multiple moves across the Atlantic, and I tell you this to illustrate that I am a very experienced with Storage facilities, packing, shipping of house-hold goods, both here in the USA and in Europe mover.Ms. Kristina Boswell is one of the most proficient, and enthusiastic employee that I have experienced in a long time.With moving being in the Top-Ten-of life stressors, Ms. Boswell is able to make the experience much less stressful.I have witnessed her working with other clients, and I actually thought she was the owner based on her attention to details, extended knowledge and if she could not answer a question, she certainly follows up immediately. To have such a dedicated and genuine employee of Ms. Boswells comportment, speaks highly of your being able to retain such rare jewel.I honestly believe that her efforts should rewarded because, she made your business proud.Deborah S Beauparlant

Br
Review №11

Such a professional and helpful place!…best storage in the county! Clean facilities nice upgraded building with cold ac and oversized elevators with free dolly Usage…Christina has great customer service skills and is the best personality to run that place!…keep up the good work I will be back!

Ja
Review №12

I want to thank Kristina B at your Garden St location in Titusville, Fl. She personally called to tell me I hadn’t secured my lock properly from the day before. Wow she went out of her way on a Sunday afternoon to notify me. I truly appreciate her and Life Storage from preventing a possible disaster. Thank you Kristina B!

Li
Review №13

I did drive over 30 minutes to use this facility even though there was one a few minutes from my home. I was offered the first month free so I only had to pay an administration fee of $29.00. Kristina went over and above to make this facility work for me. The facility is clean and I feel safe coming and going alone. I would have given 5 stars, but the entrance gate was broken. I was told someone had a medical condition and ran the gate, breaking it entirely loose. I have been told the part has been ordered and it will be repaired as soon as it comes in. Time will tell. I will need the gate repaired if I am to stay at this facility.

Ke
Review №14

Reserved a spot online, went in store and Kristina B. went above and beyond to make sure I was satisfied. She was extremely informative and friendly! Thank you for making this Process of moving so easy!!!

Pa
Review №15

Kristina Boswell and Nate were very friendly and knowledgeable...The A/C in the unit area and lobby felt great as it was a typically hot Florida summer day... Would definitely recommend...

Ro
Review №16

The manager there is really friendly. I always appreciate it when I can have friendly conversation even when Im vacating my storage. Will definitely use their service again when I need it!

Th
Review №17

Kristina Boswell was very professional and helpful when we didnt lock my unit properly! I would definitely use you in the future! Thanks

Br
Review №18

I’m a new costumer at life storage and honestly I don’t write reviews at all but Kristina Boswell was so good to me and respectful and helpful I just had too. Thank you for all your help got the best Bang for my Buck. I definitely will be coming back to life storage I just hope you will be there when I do Kristina again thank you for making this experience so much easier.

Do
Review №19

Friendly informative and very professional.Office was clean area was beautiful. Unit i saw was extremely nice for a storage area. Was very pleased with the experience.🥇😊

Li
Review №20

Kristina was personable and kind. She went above and beyond the call of duty to help us out. I highly recommend her services!

Pa
Review №21

Fabulous storage facility with great personnel. Kristina, the store manager, is so accommodating and helpful. 24 hour access, well organized and clean!

an
Review №22

Secure, spotless and extremely helpful staff. Kristina Boswell is an excellent ambassador and manager. She helped me every step of the way.

Ro
Review №23

KRISTINA BOSWELL, THE STORE MANGER IS A CREDIT TO YOUR COMPANY, PLEASE GIVE HER A BIG RAISE, RON SPIELERPROPERTY MARKETERS LLC

Fr
Review №24

I recently rented a unit with Life Storage in Titusville. I thought the process would be difficult but thanks to Kristina Boswell everything went smooth as silk. She was responsive, cordial, professional and made sure my needs were met. I have now gone back to rent another unit and it was because of her. Thank you Kristina for your kind efforts.

An
Review №25

The best customer service I have received in a long time. Really cares about the customer. Thanks

CH
Review №26

Kristina Boswell gave me the best customer service ever! A great asset to the company Life Storage.

Ga
Review №27

This is very clean, safe and the staff is very helpful.

Da
Review №28

This place has really began to shine. Even after I lost my need for the space I was treated well, especially by the young lady up front! Id come back in a heartbeat.

Ch
Review №29

As far as storage facilities go, the inability to access your storage 24/7 blows. But the staff and new manager Kristina is awesome. The entire staff were friendly and extremely helpful.

Se
Review №30

The staff there was very friendly place was really clean very nice everything was accessible I I recommend this place to anybody thats looking for a unit

Ja
Review №31

The most conveniently located storage facility in the area. Rental trucks and fuel stations are within walking distance. The customer service is outstanding. We have been welcomed on every visit. Kristina is a superb administrator and operations manager. Several weeks before visiting her specific facility, I talked to her on the telephone about the availability of drive-up units. I had great concerns about my shipment showing up and not having a drive-up unit. I didnt want to climb stairs or negotiate narrow walkways. Kristina reassured me that a unit would be available.Upon receiving a firm delivery date, my wife and I went to the Life Storage site to complete paperwork and to pay for the unit. Kristina was on duty and guided us through the paperwork. The desired type of unit was available. After processing the papers and listening to Kristina, we felt it was the ideal place for our shipment. The selected unit was clean and easily accessible by a large vehicle.During move-in day, Kristina was there with timely advice about the dos and do nots of her facility, such as the cost of using the onsite dumpsters, ultimately saving us the 100 dollar dumping fee.On a subsequent visit, Kristina went out of her way to assist with the cancellation of Life Storage provided insurance after we provided her a copy of our homeowners declaration page.After three weeks and repetitive visits to our unit, we remain impressed. Kristina is all about customer service and runs a professional operation. We highly recommend Kristina and Life Storage site for your storage requirements.John and Margaret Johnson,

Go
Review №32

The worst storage company. Twice I have been denied 24 hour access when I pay for it. Will never have a unit here again. Staff is lazy, the after hours call center is lazy. Horrible customer service and all around theives. Thanks for charging me 24hour access and not give it to me.

Ma
Review №33

What a great encounter with the front desk lady . She was so sweet and kind. Would highly recommend this place.

Ju
Review №34

Manager likes to create and impose her own policies. She then will lecture you about mask wearing, told me if you dont like it maybe you shouldnt go anywhere. We live in an area that does not enforce mask wearing, and it is not a life storage company policy, I called. And even by the managers own admission. Its a preference. I will no longer be renting a unit here. That is discrimination. Regardless of how you feel on masks

Th
Review №35

Life storage has been one of the most friendly storage places I have dealt with in the past. Christine helped me out tremendously and is a person of her word and contacted me to keep me informed which was appreciated very much.

La
Review №36

The service was above and beyond in my book Kristina answered all my questions, I didnt get a I think so or I will get back to you.

Gl
Review №37

Great experience Nathaniel was great very knowledgeable great job.

Ry
Review №38

Kristina was wonderful, while unloading she brought me cold water and was extremely nice and pleasant. Thanks a million Kristina!!!

Bo
Review №39

My mother and I were in inquiring about a new storage unit 2 weeks ago. The manager ( Donna) was rude, nasty and foul mouth about wearing a mask. She said it was store policy and we needed to wear them or leave the property. My mother is 89 yrs old and has health issues. Why is this manager making her own rules? I asked for her supervisors name and phone number. She refused to give it to me and stated this is her place and she is the supervisor.

YT
Review №40

This is by far the most unorganized storage company in the business. Be very careful if doing business or storing here. You may lose your valuables and possibly your mind when dealing with them. You’ve been warned.

Pa
Review №41

Great location and staff ..But has unusable elevator issues constantly

Am
Review №42

I rented a unit which was supposed to be an inside unit but was outside 2 months ago I went somewhere else to get a inside unit never used this facility requested a refund immediately after I found out it wasnt the unit I wanted and I still am waiting on my refund even after speaking the three different people. Extremely upset and annoyed

Do
Review №43

Its storage! Overpriced

Dw
Review №44

I have never been treated so poorly in my life. I was treated as if I was a homeless person. She even said I’m afraid you’re going to move into the unit. She started telling me about the cameras as if I was planning to break in. There might as well be a for whites only sign.

Sa
Review №45

Will, they guy who hooked is up, was awesome !!! They making improvements, more storage unit going up... Will was such a help... Best prices in town... And if you get to meet Will, you will have a great time... Happy, funny guy... ❣️❣️❣️

Mi
Review №46

I had a great experience talking to Amanda and will. They guided me towards what I needed and weren’t pushy. I felt like they genuinely cared about my storage needs! Love this place!

Ja
Review №47

If I could give more than 5 stars i would :)Will is phenomenal, patient, cares and takes his time to make sure you leave happy and satisfied.He was super helpful and understanding on extending time.Definitely a hard worker and has great customer service ⭐⭐⭐⭐⭐⭐⭐⭐

Ro
Review №48

Love the new place. So clean and the staff are super helpful.

De
Review №49

Im sure the experience is wonderful. When you live near the units you dont want to listen to drums inside your house. (First thing in the morning) (After work at night when you just want to chill and enjoy the peace and quiet. ) Alot of the neighbors are not to happy.

Ju
Review №50

I went to Life Storage to check on getting a unit... Amanda and Will were exceptional, the property was clean and they made my experience so much easier than I thought it would be especially during our hard times. Thank you so much.

Ni
Review №51

This place is a great storage facility. Will and Dee Dee both helped me and explained exactly what I would pay a month and their suggestions were extremely helpful. If anyone I know needs a storage facility I would definitely recommend Life Storage and specifically this location. Thanks Will and Dee Dee for making this a great experience. Nobody enjoys these kinds of things but you guys made it as simple as possible!

Ra
Review №52

After having such a bad experience at other storage companies it was a nice breath of fresh air coming to this place and being greeted with such hospitality and great customer service. Amanda helped us with everything we needed to get set up. The location looks clean and safe. Thank you again Amanda for all the help.

Ij
Review №53

The only thing I dont like is they run the payment at midnight on the 1st

Ni
Review №54

I needed to rent a storage facility to store furniture until I am able to sell it. Will was very friendly, helpful, and funny. He turned my bad day completely around and just made the process so simple. He is definitely a keeper for your establishment.

El
Review №55

After visiting several storage sites in Titusville, we were fortunate to find Life Storage. The manager was very helpful and pleasant to work with. The digital forms made the signing process efficient. The storage unit, grounds, and buildings are very clean and maintained. I would highly recommend this business.

mi
Review №56

Donna helped me so much with my storage needs.Super sweet and very professional! Thank you Donna!

Ra
Review №57

Really enjoyed the customer service. Will acknowledged me from when I got out of my car and made sure to thank me for my patience as he was showing another couple units. He then took the same amount of time and care with me. I left assured I have a decent group of people working with and for me for my storage needs.

Kr
Review №58

Life Storage is such an amazing and friendly company. The first few seconds of waking in, Will was very welcoming and such a helping person. I am so glad to have chosen this company.

Ye
Review №59

Went in not knowing if I would rent a unit. Will was very helpful. Took his time explaining the sizes and prices. I feel great knowing that my things will be secured at a great price. Thanks Will!!

Pa
Review №60

This is the best storage facility I have ever used. The staff is super friendly and helpful and the prices are great! Dee Dee was especially helpful.

Je
Review №61

Wow, I cant say enough about the service. Will Feliciano is awesome. He was friendly, helpful, respectful and very polite. He showed me different units that were available and let me pick the one I preferred. The units are priced in range with all other storage business. The office and storage units are very clean. I am so glad I chose Life Storage. And Will is a great person to work with... thanks Will for all your help!!

T'
Review №62

I got my very first storage the other day and they are awesome. Very nice and great prices. Lady in the office (Mrs. DD ) was amazing and so sweet. I highly recommend this place.

sh
Review №63

Amanda Jasperson was awesome. Great personality and super helpful. she deserves raise! Thank you Amanda you were amazing!

Ho
Review №64

Will is the most professional manager I’ve ever met. He has helped my family out in so many ways making the rental process so smooth. I would recommend life storage to anyone in need of a storage space. 100% statisfied.

Am
Review №65

The great reviews are probably written by workers- they will pro- rate the unit prices when you first rent, but when you go to move your stuff out, they make you pay for the entire month, even if you only use it for days, and they do not go by the paperwork you sign, we were not told that the rent was due on the 1st of the month, we were under the impression that it was due one calendar month from when we moved in, and when we went to move our stuff out a month later, they had put a lock on our unit, and they refused to pro- rate it at that time, even though we were only 4 days late- thats a ridiculous way to do business, and obviously they are just doing anything to get that money out of you, my family used to own a storage business, and we would never lock someone out that quickly, and would never treat them like that- and the prices are high. I wouldnt waste my time or money with this place- you cant even access it after hours, and its not well lit, so I would say security is minimal at best.

Sp
Review №66

This is a very good storage unit, this is my second time using it and I am very satisfied. Will and Dee Dee we’re both very professional and helpful with getting me everything I needed. I would recommend this place to anyone.

Ti
Review №67

A great experience as a first time storage unit renter! Will was an amazing help and made the renting process as smooth and easy as possible.

Ru
Review №68

Place was excellent, excellent customer service, William was very professional and he keeps a nice and clean environment... I would recommend this establishment to anyone that needs storage service.....

Je
Review №69

Will was such a gentleman and truly showed he values his customers. The unit is clean, and he helped me with everything I needed while my belongings were in storage. I’d recommend life storage to anyone looking to store anything.

Vi
Review №70

I recently moved into the area. Things had been streessful as the closing for a house fell through and I found myself needing to store my things. I walked in and Will and Dee Dee helped me out. WONDERFUL CUSTOMER SERVICE AND GREAT CLEAN PLACE! I highly recommend this place.

Je
Review №71

My dad and I have had a storage unit here for 4 years. Ever since it became Life Storage, it looks nicer, and feels more personable. And, as always, the staff are warm and friendly. We definitely recommend this storage facility!

Al
Review №72

Had a excellent experience. Will was so helpful and help me in every way I will recommend them to anybody very pleasant and answered any questions I had.Place was clean and organized.

d
Review №73

I can only hope everyone I meet in my new town is as cool and personable as Will. From first phone call to moving day it was like working with an old friend. We are very happy we chose Life Storage in Titusville!

Au
Review №74

Had a great experience here. Their manager, Will, was a really nice guy and extremely helpful with selecting a storage unit that was best for my needs. Highly recommended

Wa
Review №75

Love Life storage nice, clean, 24/7 security. Ive been renting with them off and on for more than 10yr. Dee Dee is one of the most down to earth woman you will meet.

ro
Review №76

Awesome personable service. Will and Dee Dee are amazing people. I recommend this storage to anyone.

Ja
Review №77

This is the second time me and my company have rented a unit with Life sorage in Titusville, FL. I absolutely 100% recommend them when it comes to storage and customer service. Will, the manager, is probably one of the best in the business. I have rented with other companies before but he made the experience completely easy and quick. I will always use a life Storage as long as I’m in the area and need a storage facility for my company

bt
Review №78

Customer service with Will was great!! Only reason for two stars is the fact that I had to throw away 90% of what was stored because of a massive roach and mouse infestation from the unit on the other side of mine

Tr
Review №79

Will feliciano gave me great service, took the time to explain everything to me in great detail. I was very pleased with the service at life storage.

Or
Review №80

Great customer service, very clean facility. Big thank you to Will for all the help finding a space. Definitely recommend.

Tr
Review №81

DeeDee at the front desk was amazing and the manager Will!! She was super friendly and helpful, I used this storage 6 years ago and I stuck with them because of the friendly and helpful atmosphere. This is the place to go if you need to store items in storage!!

co
Review №82

Nicely kept property and amazing staff Amanda was very helpful and super sweet thank you again!!

Na
Review №83

Will was an excellent employee, very kind and helpful . Always smiling . Very happy with service . Looking forward to staying at this storage facility

Ap
Review №84

Thank You Life Storage for keeping My belongings safe, and sound. I would refer You to ALL of My Family and Friends. Always, April

Ki
Review №85

Will is very helpful and humorous! It is a pleasure to work with him. Couldn’t have been easier.

an
Review №86

The experience was great!! Will & Amanda was very helpful!! I got everything I needed to get organized!!😁😁😁

t
Review №87

I had a great experience at this Life Storage. The employee was quick and efficient and the facility was clean. I will recommend this place to my friends.

Br
Review №88

I went and got a storage unit and Dede helped me (not sure if it’s spelt correctly) but she was super nice and helpful! Definitely recommend.

Sp
Review №89

I appreciate all that Will the manager did I have looked all day for storage he went above and beyond to help me! I 100% recommend them!

Ja
Review №90

Will Feliciano was extremely helpful and thoroughly explained the services available. The office and storage areas are clean and well maintained.

Ja
Review №91

I love this place!! Will is very friendly and helpful! Dee Dee is also very friendly and helpful! They made my moving pretty easy!!!!

Ke
Review №92

Great service, Will was very helpful and diligent. Prices are the best in town

am
Review №93

Im very very pleased with my experience. Amanda was very kind an helpful with all the questions I had.

Fl
Review №94

Awesome service Will Feliciano went above and beyond helping me and my brother! Thank you very much!

Ch
Review №95

Thanks Will for helping my wife an I find the perfect storage. We really appreciate you taking the time to answer all our questions.

Be
Review №96

Kept my items there for 2 years. I removed everything but 3 fairly expensive glass topped tables. They called and complained that it was not all out. As I understand it there were only those items and everything was out. Yet they are going after me for almost $1000! Id NEVER recommend because of this. Id even written an email explaining, apologizing and telling them they may sell the items as I didnt have a truck to haul them and no place for them. SMH $1000 for a storage unit I paid monthly $150 for.

Ke
Review №97

The manager at the storage facility he was very easygoing very professional and very helpful

Gl
Review №98

This spotless and well secured location is within walking distance of the marina and a great place to store our boat stuff and car while we are out cruising to the Bahamas for the winter. Dee Dee and Jean, the on-site managers, are super friendly, professional and customer-focused and a delight to see out patrolling in their golf cart ensuring that all is well maintained.

Bo
Review №99

Amanda was amazing she was very outgoing and nice!

Wi
Review №100

Quick and easy. Great unit and Will was great.

Information
12 Photos
100 Comments
4.6 Rating
  • Address:1903 Garden St, Titusville, FL 32796, United States
  • Site:https://lifestorage.com/storage-units/florida/titusville/32796/167-near-white-acres/?utm_source=google&utm_medium=maps&utm_campaign=GMB-FL-167&utm_content=website-link&howheard=IGB
  • Phone:+1 321-267-1719
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
Similar organizations