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La Virgencita T-Mobile
PR-165, Toa Baja, 00949, Puerto Rico
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La Virgencita T-Mobile
Comments
Ir
Review №1

My place for my new phone .a lot of attention from the workers.great place to shop for a cellphone.

Jo
Review №2

Very organized, and resolved my problem, extra fast, will come back if needed, thanks guys!!!

An
Review №3

Is a great place always the associates want to help. Highly recommended.

ya
Review №4

We were greeted by the employees. Although they were many customers, they had a a nice and balance team of employees. Our Mobile expert was Omar and he was professionally, he had knowledge of the products and services and took the time to explain us the alternatives, although we are an existing customer, our goal was to add another line. Exceed our expectations! Go team Magenta!

Ra
Review №5

Great customer service experience over here. I have visited many T-Mobile stores around the Island before, everything its almost the same but the different with this one its that you get the best customer service here. Cant thank Laura enough (sales representative). If you you need to change your device whether if its for an insurance claim or you want to get a new one, I will definitely recommend this T-Mobile store.

Yo
Review №6

Worst experience ever!!! Thanks to the crew that lacks on a willing desire to help customers.

Da
Review №7

Luis an excellent employee he will go the extra mile to help you. Very knowlegeable and friendly.5 star worker.CHICAGO

Pe
Review №8

Good services and thet need to work with handicapped persons as per laws PR laws

El
Review №9

Very attentive and knowledgeable personnel. They solved my problem in no time.

Be
Review №10

Very helpful love the people I recommened

Fe
Review №11

Great service and employees ask for Joel Rios

Mi
Review №12

Nice store, great employee, good customer services

Fe
Review №13

One of the Best T Mobile Customers Services

Jo
Review №14

Very accesible gas station

An
Review №15

Good and pro service.

Sa
Review №16

They are a bit slow because they cover more than two towns. The Associates are kind but unfortunately they are not enough personnel.

Al
Review №17

Uncomfortable standing protocal for customer service, my feet ended up hurting

Fe
Review №18

Good customer service.

Ma
Review №19

Excelent services

Fr
Review №20

Lazy people

ca
Review №21

Good customer service

Ra
Review №22

Poor customer service

Al
Review №23

Ali a customer service

Yo
Review №24

Excellent service

El
Review №25

Excellence service

Jo
Review №26

To much time for service

Br
Review №27

Excellent service

Iv
Review №28

A lot a time waiting

No
Review №29

Expectacular!

Gu
Review №30

Love it

Sa
Review №31

Bad

Br
Review №32

Super

Án
Review №33

They dont always fulfill what they say

Ta
Review №34

This time I got a very helpful boy and he clarified all my doubts. Thanks Joel.

Ca
Review №35

Very good service. Very friendly staff.

Ad
Review №36

Very good service

Lu
Review №37

Super friendly employees

ce
Review №38

Good location not great parking, very slow service

Gi
Review №39

The sellers attention was excellent. Very friendly and helpful. The seller Cabiya I recommend them 100%, he is honest and does not want to sell you more than the need you have.

Ra
Review №40

The customer service in my case was slow and having an appointment scheduled at 10 am they attended me 45 minutes later but I could not enter the store to receive a phone that I tried the medical plan m m m m. The person who attended me gave me the phone while I was in the car and I asked for his employee card for one more information or claim, he told me that he did not have and told me that any other employee could assist me just by returning to the store, at Personally, I never plan to return to that particular store, excuse me but that was my experience with mobile t 📱.

Lu
Review №41

GOOD SERVICE WITH CUSTOMERS

Ya
Review №42

Good service and they attended me fast

An
Review №43

The manager was friendly but the employees were bratty and indifferent

Ya
Review №44

Very good service, excellent employee Joel

Al
Review №45

Excellent service

Jo
Review №46

New T-Mobile Store for Sales of cell phones, Tablets, SyncUp drive and accessories.Mobile voice, data and text service. Personal or Business.

Ma
Review №47

Very good

Ch
Review №48

This T-Mobile has the worst service, the waiting time is ridiculous and the service is terrible, at least with Naileen, my experience was horrible ..... I do not recommend it.

Ca
Review №49

IT IS WELL LOCATED ...THE ONLY THING I SUGGEST IS THAT THE WAITING TIME IS NOT LONG AND MANY TIMES IS BEING UNDER THE HOT SUN ...

Ef
Review №50

It has a very good service, very well trained and professional employees

An
Review №51

Fast service

Om
Review №52

Bad bad lousy service

Ad
Review №53

Excellent employees and very good service

Ba
Review №54

Good customer service

Ir
Review №55

They solved the cell phone problem immediately

Jo
Review №56

Excellent establishment! You have to go super early (opening store). Because its always mega-full. The employees are very courteous and professional. Much knowledge in the products they sell.

Ma
Review №57

Well

Jo
Review №58

Pity service I went to buy a team and I was ignored by the store staff

As
Review №59

Pesimo !! Today mother did not want to help her with her cell phone.

An
Review №60

It is a store that needs more staff. You have a good flow of customers and the waiting time is too long. The staff is willing to help but if something happens, any situation the staff is very slow to resolve. I went on Monday, December 17 and I could not complete the purchase due to situations with the system, I could not make the purchase because the system went into maintenance so it could not be completed and they asked me to come the next day. We decided to let two days go by (Wednesday) so that everything is completely fixed and because the employee -who gave and made every effort to help us- would have her day off the next day (Tuesday). When we arrived on Wednesday the waiting time was one hour. This added to the almost two and a half hours added three and a half hours. Faced with this discomfort, we left and did the shopping. This consisted of two Galaxy S9Plus.

Ma
Review №61

Excellent and super fast treatment.

ab
Review №62

I went to pick up the Tuesday gift and we had almost an hour.

Pe
Review №63

Good service and good treatment

Sr
Review №64

Excellent my visit the seller offered me several options ... very cooperative ... in a good mood all the time.

En
Review №65

Its a good store, I like Hatillos best.

Ma
Review №66

You have to wait long outside the premises.

bi
Review №67

He deceived us after payment 12 came out that he was going to give us a new cell phone and we have to pay 460. And el1plos bale 580.

Ro
Review №68

Excellent

Mi
Review №69

Very good quality in meals

Hi
Review №70

My personal attendant Joel is the best he takes care of me with a great desire to help me in whatever way and his dedication so that I get out of there pleased is incomparable, he always looks for a way to solve whatever situation is and the best thing is that in the end to him He looks more pleased than me for having been able to help me that is my little brother without detracting from everyone and all the other tremendous team there MAY GOD BLESS YOU all😍😁

Ma
Review №71

All its employees were very attentive and all clients left satisfied very good

Fe
Review №72

Hello DLB thank you very good job

Fe
Review №73

Very attentive

Ca
Review №74

Another cell phone store

ge
Review №75

All Very Friendly !!!

Ra
Review №76

You have to wait a long time to be served 😞 ... once you are served, the service is good. ☺ should have an express area for card payments and minor situations. 👍

Ra
Review №77

Very good. I recommend it.

Wi
Review №78

Excellent service, qualified staff

Mo
Review №79

All the boys are very kind from when I enter until I leave Thank you

Ma
Review №80

Great service. Excellent staff

Je
Review №81

Very good deal thanks

Ha
Review №82

I went for an insurance claim and they charged me 50 dollars when the previous time they charged me 20

Vi
Review №83

We are the best

Wi
Review №84

Very attentive employees. You dont have to wait too long like in other stores and there is always parking.

Ca
Review №85

Excellent service. Very fast

Ca
Review №86

Very good service. Very attentive employees.

Je
Review №87

Excellent customer service. Excellent parking.

Hi
Review №88

The staff was very kind. They solved my problem.

Jo
Review №89

Very good im glad

Ri
Review №90

Crisp good

Jo
Review №91

They attended me very fast

Ne
Review №92

They have always solved me

Jo
Review №93

Good location for recharging and shopping

He
Review №94

Excellent service They advise me with all the kindness in the world.

Jo
Review №95

Very well

Lu
Review №96

Excellent service

Be
Review №97

Excellent service

la
Review №98

I love T-Mobile, its the best company, I dont change it.

Je
Review №99

Excellent service

Wi
Review №100

Of show

Information
32 Photos
100 Comments
4.3 Rating
  • Address:PR-165, Toa Baja, 00949, Puerto Rico
  • Site:http://t-mobilepr.com/
  • Phone:+1 939-339-8595
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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