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Tolland Citgo Auto Sales
128 Merrow Rd, Tolland, CT 06084, United States
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Tolland Citgo Auto Sales
Comments
Al
Review №1

My daughter broke down on 84 a few weeks ago at night and we had it towed here as they were listed as a aaa garage. They were very accommodating with my process to figure out what to do with my dead engine. I was thankful for their great customer service.

St
Review №2

I broke down in a very unfamiliar location near this Citgo station and the folks here were gracious and professional. They provided me with great service and advice even working with me after their service department had closed for the weekend.I cant recommend this station enough.

Da
Review №3

Ive had my vehicles serviced here for over 20 years. Professional, honest, prompt and always fixed any issues within my budget. I will go no where else and neither should you.

Ru
Review №4

I had a breakdown in my 18 wheeler last week literally right across the street from this gas station.In my moments of wondering “what the hell am I going to do now”! I wandered over to this business and upon explaining what had happened to my truck...The owner simply said “Ah don’t worry about it,it happens”He picked up the phone and after 5 minutes or so he gives me a paper with all the people to get me going,where to stay end of problem! I was shocked and very thankful to say the least!In closing I would just like to extend a big thank you to them and say that the people who live there and use this business are very fortunate to have people like these in your community.Thank you again kind people!!

Ja
Review №5

Do not go here. Several years ago this place tried to rip me off on a brake job. We used to take our vehicles here for service. But then I discovered that they were diagnosing problems which were not real. They were trying to sell me repairs which were completely bogus.

M
Review №6

Rude and unprofessional. Will damage your car and take no responsibility.

Ta
Review №7

Im writing this review to share my experience at Tolland Citgo while getting my emissions done. I have nothing but good things to say about Tolland Citgo for this experience! The two gentlemen I dealt with were friendly, courteous and prompt. Their little convenience store, which doubles as a waiting area (for emissions and auto work) was cool (it was a super hot day when I went!), clean and tidy. They were a bit busy that day too ~ people renting and returning Uhauls ~ as well as their normal mechanic work. I would not hesitate to go back to Tolland Citgo, or recommend them, for emissions testing.

Da
Review №8

Stopped here to fill up and use bathroom. Pretty disgusting facilities, in my opinion. Pictures tell the story. The gas pumps had a problem so I had to use to different pumps to fill up my car.The young man working there was very friendly.

Ar
Review №9

No good blunt flavors

am
Review №10

I had a flat tire and got lucky enough to pull into this service station. Instead of having to call AAA, they changed my tire and put on a donut for me for free!!! Ive never met friendlier guys in my life, I would definitely feel good about bringing my car back anytime for service. Thanks Kyle and colleagues!!!

Sh
Review №11

I have nothing but great words for the mechanics. I had to replace my waterpump a couple of months ago and had no problems doing that myself, however, when taking off the old waterpump, two bolts on crucial places broke off and I could not for the life of me take them out. The only option left for me was getting someone to weld a nut on the bolts to get them out easy.I went to Anderson Automotive across the street first, to ask if they could help me: but they where super unfriendly and unhelpful + they did not have time up until 3 days ahead.After that I went up here and they told me to come over with the car and were able to help right away.They were able to get the bolts out within an hour and asked for a fair price.Absolutely recommend and am really happy with the service, thanks again!

Ke
Review №12

Was helping my son move to Boston when I got a loud noise in the left front end of our van pulled off interstate 84 and in to their garage. Found that the lug nuts had loosened on the front left wheel and a stud broke off. They took me right in even though they were close to closing time and within an hour I was back on the road. They were all super friendly couldnt have been happier with the service!

Kr
Review №13

On way to Boston PaxEast from NY. Engine light blinking had to pull off. Very nice. Took us right away & car was repaired within hour&half. Thanks to Bob, David, & Mike

Jo
Review №14

Honest and excellent service. They get the job done with fair pricing. Highly recommend.

Ri
Review №15

Kept telling me they would do my emissions test and never had anyone qualified to do it for weeks. Now today they said their emissions testing is shut down. Now Im late and the kid at the counter says its not their.fault!

St
Review №16

Went in for Emissions testing. In and out under 15mins. Very polite, fast sevice. Clean and ample seating for a small family garage & service station even if there was a wait! Almost done with construction so access is a breeze now. Itll only get better when theyre completely finished!

Je
Review №17

Called shop with very specific problem for vehicle. Had the truck towed there was told that while not today they would be able to look at it the next day. 2 weeks later I am towing it to a different repair shop because they havent even looked at it nor have they called me or communicated with me in any way. Dont bother

Jo
Review №18

I like goong here for my emissions testing. Nice staff.

Hu
Review №19

Overpriced

Ty
Review №20

Very bad place and very bad owner. The owner,Robert Guild, is a very bad man and I hope nobody gives him their business. The current manager (Toni) is amazing and such a great worker and person. I worked there for over a month. The owner is shady, selfish, extremely rude, unprofessional and does not care about much aside from himself and his money. As long as he gets his profit that’s all he cares about. I no longer work there anymore for these reasons. The owner will is the type of person who will be overly nice to your face but is not a good person deep down. I highly recommend NOT going to Tolland Citgo, from the bottom of my heart.

Ki
Review №21

$0.04 more per gallon for credit. Not bad what prefer same cash or credit

Je
Review №22

Their gas pumps literally steal gas from you. Ive been complaining for over a year...

Ju
Review №23

Dishonest, did not disclose problems with vehicleDo not trust these people. Certainly, dont buy a car from them. I did, and now Im out $3000 in extra repairs.After my first inquiry about a car listed on their website, the seller emailed me and informed me that the vehicle was not available to test drive because he needed to bring it to a VW dealership to check on a check engine light code. The VW dealership had the vehicle for nearly a week. In follow up emails with the seller, he told me that he did not yet have the car back and explained further:, ...but the scanning at the dealership came up with an old code; so Im going to pick it up tomorrow and drive it around for a couple of days to see if anything reappears. If not, the car is good to go. If this code does reappear, the car will need a switch inside the transmission which might be having an intermittent problem. At that point, well replace the switch before you get the car.I purchased the car on a Friday. On my drive home with the car, the check engine light came on again. I emailed the seller, he assured me that any repairs should be covered under the warranty that he sold me with the car.Several days later, I took the car to my local VW dealer. They found a critical transmission problem was the cause of the check engine light coming on. They advised me that it was not safe to drive the vehicle in its current state and the service would run about $2300. They also found a crack in the oil separator, which cost an additional $430 to repair.I emailed the seller about the issues. He replied with the appropriate legal response of Im so sorry to hear that the Jetta has developed a problem... as if the problem developed after I had driven the car away. A transmission problem doesnt just happen within a few minutes or hours of a car being driven away. The VW dealer that the seller had taken the car to indicated that the car had a transmission problem, though they incorrectly identified it as a switch. They cleared the check engine light error code and did nothing to repair it.The seller admitted that the check engine light might reappear at some point.Despite assurances that any potential repairs associated with this check engine light would be covered by the warranty, or that the seller would make repairs if the light reappeared before I picked the car up, he has denied any liability on his part for these repairs. I have not asked him to fully cover the repairs, but have asked several times for some sort of compensation to help cover these unexpected costs. I have not received any further correspondence from the seller.

Ra
Review №24

Rude, unprofessional. Place is a mess.

Ad
Review №25

A bit hard to access with construction going on right now. I go here for emissions testing and they have a place to sit inside which is good, but small.

Ma
Review №26

Tried to purchase a car from them. Stopped in to see the car, left several messages...no response. Not a great way to operate a used car dealership.

Bi
Review №27

Terrible customer service. Was lied to once about a vin verification, after waiting over an HOUR for an answer. Was told once yes they could do it with just the title and bill of sale. Went the next day with those two items, only to sit and wait for an available employee to finally say no. Phone number not in service. Higher gas prices and ludicrous scalping of the used car prices.

AM
Review №28

The best price nearby...also best for the 91 grade

St
Review №29

I took my car for an emmissons retest. The person driving it (Emerson) smashed my car into the ramps right in front of me. Snapped the bumper in the middle. When I spoke with the owner he said that I should take responsibility and was unwilling to do anything. Such a scummy place. I suggest avoiding this place at all costs as they will just mess up your car and tell you that its your fault. Keep in mind I was very upset but still spoke calm and collected. The guy is just a total joke.

Fl
Review №30

Gas/Used Car/ Mechanic. Not a convenient store.

ja
Review №31

They charged me 50 dollars diagnostic fee, because they looked on the computer to price out lug nuts and stems. Never touched the car.

Ri
Review №32

Impatient and unprofessional during a routine emissions test.

Ma
Review №33

Nice

Information
4 Photos
33 Comments
2.9 Rating
  • Address:128 Merrow Rd, Tolland, CT 06084, United States
  • Site:http://tollandcitgo.com/
  • Phone:+1 860-871-7963
Categories
  • Auto repair shop
  • Gas station
  • Convenience store
  • Truck rental agency
  • Used car dealer
Working hours
  • Monday:6:30AM–10PM
  • Tuesday:6:30AM–10PM
  • Wednesday:6:30AM–10PM
  • Thursday:6:30AM–10PM
  • Friday:6:30AM–10PM
  • Saturday:6:30AM–10PM
  • Sunday:7AM–10PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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