user
CSDS Vinyl
701 E Main St Suite 160A, Tomball, TX 77375, United States
Appearance
CSDS Vinyl
Comments
Al
Review №1

I truly do like CSDS but only when it comes to their vinyl and HTV. But I wish they were more descriptive when it comes to ordering shirts. As in different materials and colors. I had ordered 2 Heather Burgundy. I got one actual Heather Burgundy and the other was just Burgundy and could definitely tell a different material. The tags in the shirts are ridiculous. They tear off so easily. The $1 screen prints, they’re cute but not the best. The heat and pressure time is not accurate at all, and it takes forever to even get it onto a shirt.

pr
Review №2

My absolute favorite place to be!! Mrs. Brenda and all the other employees are absolutely amazing ☺️

Be
Review №3

Michelle is the absolute best at the warehouse. Super friendly and always gets me what I need. If you haven’t made a trip to the warehouse, do yourself a favor and go! She makes the experience inviting and fun! She knows where everything is located and very knowledgeable on their products.

Mi
Review №4

This is the BEST place for printed vinyl and HTV. So many options to choose from!! Ive been to several places in Houston and CSDS, hands down, has the biggest selection of printed!

Er
Review №5

Very kind and super helpful with any questions I have.

Mi
Review №6

Staff is nice, friendly, and knowledgeable! I was just buying vinyl for a family member. They were throwing words like htv etc but once i told them i had no idea what those acronyms were, they were eager to give me a introductory lesson. Awesome place!

Ev
Review №7

They have thousands of patterns but they have 0 African prints when I asked if this is something they will carry or consider carrying I was basically told NO its obvious they make there own patterns so this is something that can be easily be done. I think what bothered me most is I had already purchased at least $300 of other patterns with them and had intended to spend more until I realized they didnt want to carry any African Prints or something similar I even sent examples!....As a business woman myself I always take my customers concerns into consideration but this owner did not respond to my call or email message so thats all I needed to know about the business....My suggestion...Look for the pattern you most prefer to have before purchasing and if your looking for Black Culture Prints DONT waste your time here..Look elsewhere....

Ja
Review №8

This place has got you covered for all your vinyl needs. The manager, Brenda is amazing and very knowledgeable.

Ja
Review №9

Drove 30 min to a sign that read closed.Online hourse state 8pm & they have a sign written in chalk saying 10am-6pm. Hope this helps others avoid the trouble!

Cr
Review №10

My favorite supplier, the prices are great and the associates are always very helpful. You can always call in any questions as well.The store has a good amount of everything for vinyl crafters such as shirts, wood blanks, silhouette supplies, leather, HTV.My #1 recommendation is there house brand adhesive vinyl, It is absolutely amazing!

Vi
Review №11

Tomball location is AWESOME!!! Staff is SUPER friendly and gets to know you! Wish they were stocked up better but all in all they are my go to store!

Ad
Review №12

Theyve got allllll the colors and fair prices.

As
Review №13

I absolutely love coming here for my vinyl needs. They stay well stocked in popular colors and patterns. I only come to this vinyl store, no others! Great owner and great customer service. They sell Siser HTV, which is the absolute best brand. If you havent been to one of their sales, get ready for a wild ride! They have awesome sales and a friendly customer base. Ill be back, again and again!

Ti
Review №14

Fast and great service.

Cr
Review №15

Huge selection of all types of vinyl. Knowledgeable, helpful staff that is always friendly and full of ideas. They regularly run different types of specials and are very service oriented. The quality of their vinyl is top of the unlike some we have seen at other places around Houston. Truly the best bang for your buck around!

li
Review №16

Love the selection and very reasonably priced

Ki
Review №17

Today, I visited the Katy location for the first time. I was very excited to know that there was a vinyl shop so close to me. When I arrived into the store I was not greeted by anyone, the 2 ladies that were in the shop at the counter who just continued to talk about personal business in regards that one of them has a son that is preparing for college and wanted to go out of state so they need to make sure that the dual credits will transfer. I walked around the store and was able to locate what I needed, then someone else came into the store and the ladies greeted them, welcomed them into the store and asked if they could help them with anything. I came from the back on the store to see who had came in that the were greeted so happily. These ladies were Caucasian, I myself am African American, so I begin to wonder just how I should feel since I did not get a greeting at all or asked if I needed assistance. I did purchase the items that I had only because I really needed to complete an order for a customer. But trust and believe I will not be returning.1-24-17This morning I got a call from the owner Ms. Colleen and she apologized for my experience in the store on yesterday. She has addressed with the employees and stated that she never wants a customer to feel like they are not important to her. I feel like she was very sincere and I will try the company again. :)

Ed
Review №18

Helpful, great pricing and just overall a very satisfying experience.

Je
Review №19

Love their products and quality!

Su
Review №20

Great selection! Lily was super helpful and sweet. She gave me so many great ideas. I definitely recommend this place.

We
Review №21

This is not a storefront where you can purchase vinyl. The actual location to buy materials is further into Tomball on 2920.

Ke
Review №22

My wife and my money goes here! Best place to get vinyl - ever! And so much more. They really know how to build an Empire. Best prices and best products !

Ja
Review №23

Nice choice of vinyls, basic 651 went up from .50 to $1 each 12x12 sheet but still the best selection for the area

Er
Review №24

Love this place awesome prices and awesome people!

Ra
Review №25

Very fun place! They had so many different colors and patterns. I am going to have so much fun with this store!!!

Li
Review №26

My favorite place to shop. I have been going there for a very long time the staff is very friendly also, very helpful...I have Learned a lot from the customers and staff.Thanks Guys

Ri
Review №27

This is the best local vinyl store in the area. They have a great variety of products in store, they run fun giveaways, specials, freebies, etc. The staff is awesome! Theyre always helpful, funny, answering questions and helping me navigate my projects - and they give you space if you know what youre doing. I only buy my vinyl at CSDS!

El
Review №28

Ive been ordering online and just discovered this local supplier. Its so nice to find a local supplier with such a nice selection! The lady who rang me up was so helpful and very friendly. Im so happy to have found this store!

Ch
Review №29

Love this store! The staff (I think the owner) was super helpful. I haven’t been in a store like this before, I’m a vinyl newbie so the help was much appreciated. Great variety and products!

Pa
Review №30

Small store, super busy. I didnt see the selection or Variety of the Conroe location. Also, line was long. Since it is a smaller store, it seemed cramped. I was in the area, needing a few blank shirts, and they were out. They had various sizes, just not what I needed unfortunately. Staff seemed to rush you if you were not someone that they knew. Those customers defintley were treated more friendly. I will visit here if Im in the area again and in a pinch, but prefer Conroe.

Te
Review №31

Very cool place for all you vinyl and htv projects. Great staff and good prices.

Tr
Review №32

This is my go-to place for all of my vinyl needs. They are decently priced, and the quality of the vinyl is really good. They sell oracle, along with in house vinyl, heat transfers and a wide variety of colors and textures. They also carry a bunch of different shirts, crafting supplies, and odds and ends that you can personalize.

Je
Review №33

The staff is always super friendly and helpful. Great variety of product. Super clean store. I live in Austin, but always make it a point to stop into the store when Im in town. Ive yet to have anything less than a 5 star experience!

Ma
Review №34

I love this location! Ive been to the other two locations but this one is my favorite. I feel like they have a larger inventory of products and the staff is friendlier and make you feel welcomed.

Te
Review №35

Great selection and The staff is friendly.

Ke
Review №36

Store manager is extremely rude and has no customer service skills. When we asked if they had a certain product she sounded annoyed and was very unhelpful. She seemed to be more interested in her phone rather than helping customers.

Mz
Review №37

CSDS has great prices on vinyl and accessories! The staff is very friendly and helpful. Dont hesitate to stop by or call them up to access a wealth of knowledge about all types of vinyl application and tips and tricks of the trade.

As
Review №38

I love this store. They have everything. Brenda is always as sweet as sugar and super helpful ❤️

Je
Review №39

So I thought it was a nice place unfortunately I was sadly mistaken! I have shopped there twice and on my second visit I purchased 2 raglan shirts. Once I got them home I tried them on and noticed that 1 of the shirts was clearly damaged. I returned to the store the next day to exchange the item and was blatantly told that I was the one that damaged the item. The owner did not even offer to work with me. Being in a successful retail business myself, I know customer service goes a long way! I know for a fact she would have lost a whopping $7 that she spent on the shirt. The thought that $7 was more important to her than keeping a customer is shocking. She wont last long if thats how she continues to treat her customers. Good customer service goes a long way. You should try it!

Cr
Review №40

I have always loved shopping at CSDS Vinyl in Tomball, however my last experience left a bad taste in my mouth. Please understand, the products are spectacular and prices on point, but the customer service was lacking. The lady who checked me out wasnt very helpful when I asked a question and she seemed to be hurrying me out the door. (It was nowhere near closing time.) I will continue to do business with CSDS online, because of the items and prices, but I doubt I will ever go to a storefront again.

Je
Review №41

My favorite vinyl store! Staff is always so nice and they typically have everything Im looking for in stock when Im in a hurry and cannot order online! Im amazed at their great selection and also their awesome choices of printed vinyl! This store is a must see for any craft lover!

ma
Review №42

Awesome customer service really helpful!!! Thank you

Ch
Review №43

This location is very dimly lit inside so hard to really get to see the right shades of the vinyls before buying and taking them home. I didnt get acknowledged when I first got up to the counter because the ladies were talking to each other and then it was like oh hey, you ready?

Ka
Review №44

I was very disappointed in the customer service of this location. I drove in from San Antonio looking forward to shopping at the Tomball location. Unfortunately since I did not have a VIP ticket was turned away and the door was locked behind my family. I found the advertisement to be misleading. It is not okay to put on the actual flyer that all sales are at specific time, but have to read through comments/posts to find the “fine print” information. If I would have been offered on the spot to purchase a ticket I would have gladly. The sales representative could have been much more polite in how the situation was handled. I really hope in the future she does give such attitude to customers.This is one of my favorite stores and a “treat” when I am in town to stop at since I do not have access in San Antonio. I really hope that in future sales reps and advertisement is handled in a more professional manner. This was a first for me at this location and hope it does not continue.

Fa
Review №45

Knowledgeable staff. Great selection of quality vinyl - HTV, printed/pattern HTV & adhesive. They also carry acrylic blanks for making keychains. Blank shirts at reasonable prices. They have a heat press available for public use & if not too busy, staff will help or train best practices for pressing correctly. Bigger selection online that can be purchased for store or warehouse pickup.

Li
Review №46

DO NOT SHOP HERE. Buy your vinyl ANYWHERE ELSE except here. It is a miserable experience each and every time. I spent over $100 in heat transfer vinyl today at the Tomball location and it was faulty/fraudulent vinyl. It would not weed. (I work with vinyl everyday for a living- this was not user error.) I went back to the store an hour later to return or exchange it and the manager was unbelievably rude and helpless. Needless to say, I wasnt able to get my money back. Additionally, if you do choose to shop here, expect wait to about 10-15 minutes to checkout even if youre the only one in the store.Spend your money elsewhere.

To
Review №47

I love this store. I only wish they had more iron on print selections.

Te
Review №48

Great selection of vinyls and the employees are very helpful. I walked in and began asking a lot of questions. The ladies were patient and offered advice when asked.I will return.

Je
Review №49

Love this place! Its a crafters heaven! They have such a big variety of vinyl that I have to limit myself when I go in or else Id buy the whole store!

Ra
Review №50

Love this place. They have everything and more. Super friendly and great quality

Da
Review №51

Great selection! Super friendly and staff is more than willing to help and answer any questions you have!!!

Ro
Review №52

Stop being so awesome, my wife spends too much money!!!

Ka
Review №53

Super friendly staff and lots of variety to purchase.

St
Review №54

I get in wayyyy too much trouble in this store! They always have what I need and the girls are friendly. The store is very organized and convenient for me.

Br
Review №55

Terrible terrible terrible customer service. They are as rude on the phone as they are in person. If you want help finding a specific color vinyl they give you attitude. They have a horrible refund policy and do not care about you at all. I give two stars because they DO have a good amount of selection but half the time they are sold out and dont care at all to try to help you find another solution.

Sa
Review №56

Super disspointed in this place recently. I came in and got toddler raglan. I found other ones at a lower price and wanted to return and get store credit. They were way too strict on their 7 day return policy. I have been a very loyal customer abd spent hundreds of dollars there and they could not even give me store credit!!! You can bet I will be taking my business elsewhere!

Ke
Review №57

Always friendly and helpful.

Co
Review №58

Good store, employees are helpful when you have questions.

Ti
Review №59

Very disappointed on how I was treated. Came in with my receipt to exchanged two sheet of htv for the same thing just two different colors. She told me I had to pay the difference because I originally bought them on sale. So I said ok can you explain to me why then because it’s the same product same amount just different color. The lady behind the counter got real rude and snippy & said fine you know what I’ll just give them to you for what you paid. All I wanted was an explanation why I was being charged if I’m just swapping out the product for the same kind of product. I wasn’t trying to getting money back or get a different type of material that was more or less in price. I started coming here bc I liked their products but if I’m going to be treated like this then I’m not going to shop here & I will be telling my other friends who need to buy vinyl my experience and tell them of another shop to go to.

Be
Review №60

Nice people, no pressure, shop at your own pace, nice, large selection!

Da
Review №61

Incredible prices! Great selection!

Me
Review №62

Always friendly and helpful staff, huge selection of things you didnt even know you needed!

He
Review №63

Good hours, good staff, fair prices.

Je
Review №64

Awesome selection of vinyl! The staff is always so helpful and I love earning store credit by being a loyalty member!

Be
Review №65

Great selection that continuously grows! Helpful staff too

Jo
Review №66

Staff are super helpful. Amazing selection of vinyls and clothing/item blanks.

Ma
Review №67

Very helpful and friendly

Je
Review №68

Great place with a variety of vinyl! Staff is great!

Br
Review №69

I love this place Everytime I visit and have a question the staff is very knowledgeable and if it not on the shelf they make sure u get it instantly I recommend this store to all of my fellow crafter

Di
Review №70

The ladies here have gone above, and beyond time, and time again. I came in to buy some Oracal 651, and walked out with that more heat transfer vinyl than I could carry. I also scored the cutest printed vinyl I have ever seen. I asked a girl named Rebecca I think her name was for some advice on what settings to use to make a t-shirt. She jumped to it and gave me tips I didnt even think about. This is my vinyl shop for life, thanks ladies.

Be
Review №71

Best vinyl place in Harris county or Texas for that matter!

Pa
Review №72

Everyone is always helpful and smiling. Great prices and products.

Ho
Review №73

Large selection cool staff

Me
Review №74

Great location! So many different products to choose from. Friendly staff!

Mo
Review №75

Great source of oracal vinyl, HGTV and items to apply vinyl to. Used to have a larger selection of shirts.

Re
Review №76

Love this Vinyl store. Highly recommended.

Je
Review №77

Very cool place with tons of color selection for vinyl projects.

Ma
Review №78

Great resource for all things vinyl

Jo
Review №79

Love the store and all the options. Friendly helpful staff.

sa
Review №80

Stopped in on a Friday evening after 7pm and got great service !!!!! Both the employees took the time to explain all the vinyls and gave us great ideas!!!!! Great product and prices !!!!!!

Br
Review №81

Helpful staff, fair pricing, they can get you fixed up with whatever supplies you need.

Lo
Review №82

They always have what I need. Also answer any questions I have.

Pa
Review №83

They have some of the best supplies. Nice friendly staff.

Mi
Review №84

We are new to the vinyl scene and there associate took time to show us your products and explain everything to us and in a day of stores forgetting about customer service she by far went above and beyond what we expected Ms.OHare thank you for all your help.

sa
Review №85

Great customer service. Staff is very knowledgeable and helpful!

Ba
Review №86

This place has a great selection at amazing prices.

Ch
Review №87

Great place, knowledgeable staff, and has excellent stock assortment.

Da
Review №88

Please check your bags shoppers...you do not want to forget an item. On 11/25/16, I was in the Katy area visiting family/friends for Thanksgiving. I stopped into the NEW Katy store....loved the size and many more items available as opposed to the Tomball store which I had just shopped in approx. 1 month prior. The sales person was very helpful and extremely nice. I purchased several items and did not pay attention to everything item making its way into the bag. My daughter & I walked over to the candy shop, me never giving the bag I was carrying another thought. Later in the evening I had a voice mail stating that an item had been mistakenly left out of the bag by the cashier. I called on Saturday stating I live in the Atascocita/Humble area, could the item please be mailed to me. Was told they do not mail/ship from the Katy location. I asked if it could be sent to the Tomball location because I know the ship from there. (I had earlier in the week ordered the scrap bag of vinyl and received it the next day)Several days later I was called to say the item was at the Tomball store ready for pick-up. I asked that it please be mailed to me as I am not going to be in the Tomball area anytime soon. I was told no, they could not ship the item to me. I asked that a check be refunded. I was told no, I needed to come get the item.I have emailed and tried to call the owner, Colleen S. My emails are returned by someone else and no return calls have been made.I just want the transfer tape mailed to me...how much does it cost to mail the item?

sh
Review №89

More vinyl than you can imagine. Good prices and loyalty club.

je
Review №90

Great customer service. Prices seem like they continuously increase.

Je
Review №91

Very nice staff, great selection and love the location!

He
Review №92

Always a pleasure and Great Buy

JM
Review №93

Great place. Excellent selections.

An
Review №94

So much variety and awesome prices.

Da
Review №95

Great place with knowledge staff

Ka
Review №96

They always have everything I need!

J
Review №97

Love this place you can go Vinyl crazy.

Pa
Review №98

Friendly service, great selection, fair pricing

Ta
Review №99

Great customer service, friendly and great selection of products

Bi
Review №100

Great store lots to choose from

Information
27 Photos
100 Comments
4.5 Rating
  • Address:701 E Main St Suite 160A, Tomball, TX 77375, United States
  • Site:https://csdsvinyl.com/?y_source=1_NDE2NjQ2NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 832-559-7558
Categories
  • Craft store
Working hours
  • Monday:9AM–6PM
  • Tuesday:12–6PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations