A very nice experience. In and out in no time at all. I notice that the employees were cleaning (disinfecting) the counters between customers.
Barely any supplies in the shelf. 2 guys behind the counter just looked at us. Never said a word. We went to Lowe’s and spent $1350. Retail is fairly easy if you simply acknowledge your customer. No other customers ...worst Sherwin Williams location ever!!!!
Love SW paint and the staff here is super helpful.
4 people walk away for lunch with a long line that Ive already been in for 30 min....this store needs better management.
Excellent store with very helpful and knowledgable personnel
Ashley at this location is extremely helpful. our company Onward Roofing and remodeling gets all our paint supplies here and have never been disappointed. They go out of there way to make sure the customer is happy!
Ashley and Travis were fantastic.
Picked up my free gallon of paint. They were very helpful and even offered a few tips
Great costumer service. Julian was very helpful and careful with details and recommendations in what was out best option . Very recommendable Sherwin William location .
Ashley was very helpful matching my stain. 🙂
Worst customer service. Zero communication when an order is not fulfilled. Love Sherwin Williams, just not this location.
Great people, great services, great prices. As a general contractor I work with the folks at SW all the time. They are the best in the business. This goes for both Baytown locations. Guys thanks for all you have done and continue to do to insure our customers with the best products. Highly recommend by A TO Z RENT A HAND PAINTING AND RESTORATION. For top notch products and services check them out today... God bless you. Sincerely, Tim Shanks.President. A TO Z RENT A HAND PAINTING AND RESTORATION.😉
Ive been twice and each time, Justin, has been more than helpful, offering advice and guiding me in making the best choices for the job I am completing. Ive had to wait, but no more than about 5 minutes, which they wrapped up assisting other customers. The gentleman working their have nor been horsing around or goofing off. They have been focused on the customers needs, as well as mine. Im always in abd out quickly, even with my 100s of questions. Everyone, my purchases have been carried to my car. Helpful and great service.
Great service and products in a timely manner.
Poor customer service at this location. My daughter and I were in to make a purchase of supplies and they walked around us like we werent there. We stood there without acknowledgement. Until they found out she works for the company, then had the audasity to make a complaint to her boss at a different location because I asked my daughter,Are we invisible? Thats it! That is ridiculous at best! I wasnt going to leave a review but they earned it so here it is! Unfortunately you have to leave at least one star. They dont deserve that! Will not be returning to that location. The staff there have proven to be vindictive as well as terrible dispositions! Sherwin Williams should be so proud!
Excellent customer service. Reps are very knowledgeable regarding products and mixing of the paint to get the perfect color. Very friendly/
This location was a very good store before David Sullivan started running it. He is extremely rude and he never wants to match colors whenever I come in, he even went as far as telling me that it wasn’t a fast food restaurant after he told me he would have it after an hour when other Sherwin-Williams store have it done on the spot regardless of how many people are there
Needed a special color matched, they nailed.
Knowledgeable and quick to get your products ready. Great service and always help you load it up in your truck
Very nice store and very polite and helpful staff
Julian was great, I am Ill,and I am a senior citizen he was so nice,and helped me with such good manners.
Always friendly service.
Good selections. Caught a great sale of 40% off. That was a happy find!
Good paint great sales and service.
The only store that does not honor the pricing every other store gives me with my account
Great customer service
Had everything I needed. One Stop Shop. The associate was very helpful and made me feel very welcome.
Awesome paint quality for the price. Also, very friendly and very helpful associates.
Great service, Gabby took Great care of us.Thanks.
Liars who dont want to do their jobs.
Service leaves,something to be desired. Not impressed with people, although I am a fan of the product.
The service was great. The associates asked if we needed anything when we arrived, but left us alone to while we reviewed the color charts.
Great service and care!
Very helpful staff, great quality paint
All other Sherwin williams stores there employees are great always helpful and respectful but this specific store every time I come here and buy paint they are so disrespectful and they never get your account right, and the other employees dont know how to match paint, you ask them for the materials you need and they forget, or they give you the wrong paint and also so disappointed that the store manager BARRY PRICE is super rude he saw i was next in line and help 3 people that got to the store after me so rude. Been buying paint from Sherwin williams for about 30yrs and never had complain about any store but just the one in tomball very disappointed. They should change the manager so things could get better in this store always packed and only one gentleman there i think his name is Josh is a very good employee he has help me a couple times and always gets my orders right. Sherwin williams should have more employees like him.
Awesome service and selection
Very helpful and knowledgable on thier products
Just picked up 2 gallons of paint got home and opened and the mixing colours were still on top they never even shook em up
Very helpful staff.
Lots of choice and helpful staff.
They had everything we were looking for.
This guy dereck, is just so damn slow, took like 1 hr. To give 2 gallons.
Knowledgeable people ready to help.
Employees are always happy to help
Staff knowledgeable and friendly.
Store employees are patient and helpful.
Terrific patient service.
Always great customer service
Sales associates are friendly and helpful
I want kelly more paints in tomball now.....
The ease of finding a shade
Good place to pick paint
Very knowledgeable staff
Good, friendly service.
Great personel
Friendly helpful staff
The quality of the paint is excellentl
Great service
My kind of paint
Great employees!
Ok
Very nice employees
Love it
So so
Nothing
Good attention
Excellent place
Too slow to have 3 people working.
An excellent service
I am very annoyed this boy Dereck was very bad with me bad attention I went one day for painting and he forgot to give me a few gallons of paint and I came back for the painting I wanted to collect it again and he was very rude and stressed I think this work is not for him they need people with good attention, it is a business where they must take good care of people,, I have gone to other sherwin williams and the treatment is very different,,, I repeat that Dereck boy is stressed in that place is not for serving customers
Excellent service
Bad service very bad first a lot of discrimination in this store
I like it
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