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Caliber Collision
1920 NJ-37, Toms River, NJ 08753, United States
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Caliber Collision
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Li
Review №1

Very professional. They were amazing to deal with and the updates via text messaging were great! They repaired my 4.5 month old Mazda CX30 to her original beauty. Any time I need collision repair, I will definitely come here. From the ladies up front, to my Service Estimator to the employees who worked on my car, just an all around smooth and easy experience! Top Notch.

To
Review №2

The team here did an amazing job from the service starting with the receptionist who is very personable and friendly to the adjuster, Megan, who kept me updated every step, to the ones who fixed my car making it brand new. They even had my car ready earlier than the estimated expected time. Thank you everyone here for making my car repair quick, painless and easy! Plus it came back cleaner than when I had brought it in!

Kr
Review №3

Excellent service! The receptionists were extremely helpful and informative about the services needed to be done to repair my vehicle and also handling the insurance side of things. When it was ready for pickup, the Manager, Robert walked me around my vehicle and explained all about the repairs and made sure I was satisfied with everything. After I got in my car I noticed they even cleaned the interior as well as the exterior, I was not expecting that, it was a very nice surprise. I will return to this business in the future if I need servicing. I highly recommend Caliber Collision in Toms River!

Li
Review №4

Brought my car in after an accident. They were very professional and explained everything. Car looks brand new and all done in a reasonable amount of time. I would highly recommend them.

Pl
Review №5

No complaints. Quality of work is good. Easy to contact and responsive. Would bring another car there but hope never to have to.

Ch
Review №6

March 12, 2021I picked up my car on March 11, 2021 and I got to say my representative at Caliber Collision “Megan Hamilton and her guy with the Mohawk was on point and knew what they were doing from start to finish.I dropped off my BMW X5 on March 08, 2021 and I met with Megan, who was extremely knowledgeable as to what should take place and the timeline for the entire process. She kept me updated on each step! Which you don’t find at every place you take your car to for service / repairs. After picking up the car she was out of the office lunch so the guy with the (Mohawk) Sorry I don’t know his name, but he was helping me out until she came back to the office from lunch. Cause I had an issue with an error showing on the display panel. They both stayed with the car and didn’t leave until they diagnosed and correct this issue. What a wonderful team!!!!!I would recommend Caliber Collision to everyone that I know! They know there cars! And are always on point respectful honest and easy to talk with.

Ka
Review №7

I highly recommend Caliber Collision!Tiffany provided exceptional service!!

Pa
Review №8

It was wonderful. Service was prompt. Professionalism from start to finish. A great staff. Warm open arms ready to assist at a time of need. Just an exceptional place

Al
Review №9

Very professional and good quality, after my mishap with a deer I thought my car was a total loss but Caliber made it look brand new!!

de
Review №10

Was in car accident. Person hit me and tore off entire front bumper. Went here they helped me throughout the process. I had no idea what to do never in a car accident like this my in laws said this was a good place. I left vehicle on a Saturday with all information they called me. They kept me in the loop the entire time. The car looked great when I picked it up and was cleaned inside and out. People from answering phones to the technicians are absolutely knowledgeable and friendly treat you like family

Sa
Review №11

Amazing experience! Megan and Elizabeth were so helpful and kept me updated. My car looks even better than before! Highly recommend.

Su
Review №12

The crew got me in and got a quote in one day, kept me informed about the work and had the whole job completed in one week. Good as new!

Se
Review №13

This is a first rate facility with staff that are extremely professional and friendly. They handled all of the insurance interactions, got approvals for additional repairs and kept me advised of the repair status by text every step of the way.

Em
Review №14

I LOVE this place! Everyone was really friendly and knowledgeable. My FAVORITE person there was Elizabeth. She was so nice and professional. I would go back just to be in her presence again. What a beautiful soul! Thank you so much for such a great experience.

La
Review №15

Beautiful work!!! Very impressed!! So Happy. Thank you!!

ly
Review №16

Very professional customer service excellentCar came out great, ready on time

Sh
Review №17

Quality of work was subpar and lacking. The length of time the vehicle was in their possession was triple the amount of time estimated. Can see sanding marks under fresh paint. Very laxed with communicating any issues they were having with deliver etc. on parts. Just a frustrating experience all around.

Ly
Review №18

My experience with the place to have the car fixed was excellent. Couldnt ask for nicer people that understands the your situation.

Ji
Review №19

Excellent experience thank you

Zi
Review №20

Had some issues that were quickly and painlessly resolved.Issues, at times, arrive. How they are dealt with is the measure of a business.Caliper deals with any that may raise.

GA
Review №21

They were fast, professional and within the estimated time frame

Ke
Review №22

I am very pleased with how my car was repaired.

Br
Review №23

Great place to have work done on your car and awesome people running the place. Car was done earlier than expected and they even cleaned the whole thing- inside and out. Highly recommend!

Ti
Review №24

I unfortunately had an accident with a deer. USAA recommended this shop and now I will absolutely use this shop in the future. They were extremely friendly, supremely professional, and my car was returned in better shape than it was before the accident. I am extremely happy with their services. Thank you!

Je
Review №25

Office was super clean and that’s much appreciated during these weird times. My car looked beautiful when it was done and the ladies and gentlemen running the place were quick and happy to help. I’ll be coming back for all my car needs!

Sh
Review №26

I recently used Caliber Collision for my Kia Forte that was involved in an accident. Caliber’s customer service was very responsive, knowledgeable, and very fast with fixing my car! They kept me updated with texts about my car’s progress. I received my car back in excellent timing. I highly recommend their services!

KE
Review №27

Excellent workmanship, work done on time, friendly, professional service.

Me
Review №28

Took my car in for an estimate. I worked with someone named Steve and he was extremely professional and informative. I would bring my vehicle back to the Toms River facility again based on my previous experience.

Ch
Review №29

They fit me in so quickly and completed my body work in a speedy time. 10/10 recommend!!!

Vi
Review №30

Customer service was excellent. I was kept informed of the process, and received my car back early and in excellent condition. Everyone was polite and helpful

Be
Review №31

Great customer service!

Ja
Review №32

Caliber Collision is the best auto body shop in Toms River- or any other nearby town for that matter. My car was done faster than they originally promised and it looks brand new. I recommend them to all my family and friends! Everyone in the office was super helpful and kind- especially Meg and Steve. Highly reccomend them!

Ke
Review №33

Covid, not enough help

Te
Review №34

The crew did an amazing job

Ja
Review №35

Did a great job repairing my fathers rear end dent on his Cadillac, I would definitely recommend them for any dings, dents or major repairs on your vehicle.

Bo
Review №36

They were great from start to finish!

Jo
Review №37

Completely murdered my front bumper, 100000% unsatisfied. Left gaps everywhere and nothing lines up correctly and also damaged a brand new piece of trim on the grill. The hood got shifted and they did not even address that problem. If i were anyone who is looking into this place, DONT! DONT! DONT! I would not reccomend this place to ANYONE. I would give them negative stars if i could. My 6year old sister could have done a better job. DO NOT BRING YOUR CAR TO THIS PLACE. DO NOT, DO NOT, DO NOT.

Ni
Review №38

I am beyond impressed with Caliber Collision on route 37 in Toms River. My car was hit while parked ( hit and run). I was so upset not only that my car was hit, but I just paid it off and was afraid they were going to total out my car. Steve, Ron, and Megan went above and beyond to help me and literally spent two hours with me and talking to me explaining how everything works. From fixing the car to rental etc. I have never been in an accident and had no idea what the process was. I was a complete MESS while I was there. The compassion Steve, Ron, and Megan shared towards me was something rarely seen. I have a lot of health issues and experience anxiety attacks and the three of them spent so much time with me calming me down and reassuring me that my car is safe to drive and that they will take care of EVERYTHING was something Ill never forget. And I am extremely grateful for. I just got off the phone with my insurance company and then Steve and Ill be dropping my car off this monday and theyll have a rental car already set up for me...I hope that Ill never need to get my car fixed ever again, but god forbid if I did, I wouldnt go anywhere BUT CALIBER COLLISION. They actually CARE about their customers and I reccomend anyone needing their car repaired to definitely go see them. Thank you so much Steve, Ron, and Megan for EVERYTHING you guys are doing for me. I sincerely appreciate everything! You guys are the best!!!!❤❤❤❤

Ja
Review №39

I will never take my car anywhere else! Great service, great people, great prices!!

Ge
Review №40

They fixed a dent and scratches it looked brand new

Pa
Review №41

Took care of everything and more would never use any body shop besides Caliber collision Ron are you 37 and Tomsriver

su
Review №42

My vehicle had body work done. Excellent service.

Br
Review №43

They did an amazing job on my car. I was rear ended and there was slight damage to my passenger rear and they made it look pretty much brand new, even buffed out some scratches on the truck hood. I just got hit again unfortunately, ‘tis the season (: so hopefully I’ll be bringing it to you guys again!(As for the photo, had to crop for privacy reasons.)Looks as if it’s never been touched!

Da
Review №44

I just dropped my car off after getting in an accident from August and I am so happy and impressed with the job that Caliber did. They let me know exactly the progress of my car everyday and did a beautiful job, I would highly recommend them.

Za
Review №45

Phenomenal experience and offered complete assistance and thorough repair.

ju
Review №46

Great

Da
Review №47

The staff are warm, friendly, professional of course and just awesome. The body work done to my car one would never know it was done. It looks brand new as if I just drove it off the lot. I cannot say enough good things about Caliber Collision. They texted me at every step of progress and answered all my questions in full. I would recommend them highly.

Br
Review №48

Steve and his team at Caliber Colision were absolutely fantastic. They went above and beyond for me and the repair and care of my car. I was contacted multiple times through out the repair process to be updated on the status of my car and was never left in the dark about anything going on. They were more than happy to explain and answer any questions I had and made me feel like I was their only customer. I would recommend them to anyone and they will be my go to shop from now on. Thank you guys for a great experience.

Ra
Review №49

They did a great job taking excellent care of me. They are conveniently located next Doo to the rental car place. 5 stars!!!

mi
Review №50

Definitely a good business....Megan at front desk...And a big thank u to Charlie for taking the time to fix all problems without arguing over stuff...Charlie definitely knows his stuff...Will use them again...

Jo
Review №51

Great service I recommend it

bo
Review №52

Ron and staff are on top of their game and always a professional attitude.

Pe
Review №53

Brought the car and was very quick on looking at the car and explaining the situations

Da
Review №54

Paint masters is Amazing!! They finished my vehicle on time. They made it look brand new and also repaired the front bumper at no cost. They even gave me some touch up paint to deal with some scratches from a prior accident. They also detailed my car making it look better than when I first purchased it. I am overly satisfied with this business and the friendly staff. 100% satisfied. Experts of the business

no
Review №55

Use this place twice after 2 accidents, and they were fast. But try to get my older (1997) car painted and they say they dont do old cars... disappointing... whats the point of having a good shop if is not for all types vehicles...

jo
Review №56

They went above and beyond for me. Highly recommend and they stand behind their work. Will always recommend to anyone I know.

se
Review №57

I really cant even begin to express how great of a place paint masters is! My experience with them was wonderful, everything was fixed in a timely manner, the staff communicated every step of the way with me, they went above and beyond with the service they provided! I would highly recommend them to anyone and everyone! Thank you all again to much, I was blown away by how much you all truly did for me!

Ju
Review №58

Friendly Staff, Team is knowledgeable, they are sympathetic to the problems we face when our vehicles are damaged, there were 3 young gentlemen in the back when I was there time empty my car and these guys were so kind to me, the told me they were sorry about my car, they helped me remove heavy items from my trunk and place them in my rental, they made me feel very good in a time where I honestly wanted to just cry. Thank you Calliber 🙌

Ni
Review №59

Great service, but i waited over a half hour to PICK UP my car that was done....i shouldnt have had to wait that long for pickup, and no one seem to car. After a half hour i had to asl about it, then they finally checked...and still had to wait. On top of that i was the only one in the waiting room... They need to pick up the pace on this....

K
Review №60

Great service. Everyone is polite and friendly. Repairs are done on time and to your complete satisfaction.

Da
Review №61

Very happy with the results. Answered all my questions. Fast service. A+

Da
Review №62

I have used this Auto Body shop twice and the service was amazing. We recd a rental at drop off which is extremely convenient! Everyone there is pleasant and my vehicle was returned in great shape as promised, fresh from the car wash. I would use them for any and all future needs.

An
Review №63

My car needed body work done and a small paint touch up. I dropped the car off on Wednesday afternoon and had it back Friday morning. Great job overall. The staff was friendly and did a great job. Thank you!

Gi
Review №64

Did a great job on my car, looks brand new and couldnt ask for anything better than that.I needed to keep this car for at least 2 more years and they made it possible. Personnel was more than courteous.I would recommend this shop to anyone

Me
Review №65

I was involved in an accident where i was rear ended. I only needed a new bumper but they noticed my drivers side door handle pops out when you open the door. Not only were they quick fixing my car they even fixed the door handle. My bumper looks like I just pulled out of a car lot. It looks amazing! I work an hour away from the shop so they left my keys with enterprise since I had to return the rental.They went above and beyond and I will be using them from now on. Thank you all so much I so reccomend you guys to everyone and will absolutely use you again!

Ra
Review №66

The people at the office were very nice, but the people who fixed my car did a poor job!

St
Review №67

Did a great repair on my car, Like new again, good service and finished my car on time. I would recommend this to friends and family! Quality and Professional, handled all my insurance paperwork.Thank you PAINTMASTER and crew!

Mi
Review №68

SLOW MOTION.

Mi
Review №69

Stay away, prices are way too high. Got work done at 1/3 the pi rice they quoted

ma
Review №70

This place exceeded my expectations by miles! I was in a motor vehicle accident and the insurance of the other party involved took all liability. Progressive was the insurance company and they have a claims desk right there in the shop which made everything super easy. They took care of my rental car preperations and gave me updates during the repair process. The shop staff is very profesional, yet they treat you like you have been friends for years, everyone I spoke with or met was great. The quality of work is simply amaizing! You cant tell where the new door was paint matched and blended and the body work to other panels is flawless, and all work is guaranteed for the entire time I own the vehicle. I would highly recomend them to anyone looking for body work, again, simply amaizing!

Go
Review №71

Two words, sketchy and unprofessional. Terrible customer service. They keep your car longer then they are supposed to in order to collect more insurance money. Would not ever recommend this place to anyone!

Da
Review №72

Very good work

Mi
Review №73

Fixed my car good 😊

Ma
Review №74

Great Service and Work.

ta
Review №75

Fairly priced

Da
Review №76

Economical

Al
Review №77

If I could give this place zero stars I would. Place is horrible. They ended up taking 2 months to “fix” my car after telling me every week that it would’ve been ready. Upon receiving my car I realized the alignment wasn’t fixed as the car kept drifting to the right. Also the “parts” they claimed to fix weren’t done properly. Furthermore, there were scratches to the back bumper that wasn’t there before entering their body shop. And to top it all off, my back seat had white stains all over it. From what I see I feel like they took my car out for a joy ride. Please tell me what these white stains came from 🤬

Li
Review №78

Staff was very friendly. Got vehicle back before promised. No wait with dropping our vehicle off or picking up. Vehicle looks great!

re
Review №79

Estefani y Megan muy buena comunicación y amables..

Information
10 Photos
79 Comments
4.5 Rating
  • Address:1920 NJ-37, Toms River, NJ 08753, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/toms-river
  • Phone:+1 732-270-1700
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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