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Jet Medix
593 Fischer Blvd, Toms River, NJ 08753, United States
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Jet Medix
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Pe
Review №1

The whole staff at Jet Medix have all the expertise to help you with any jet ski problem. They have great prices on skis for sale and can help get all kinds of parts or supply services your ski might need. Overall excellent value and service is top notch! Joe took the time and helped me find the perfect ski.

Gr
Review №2

Joe and his team did an amazing job! The before pics are a 2004 Yamaha neglected through COVID and age. Jet Medix brought this baby back to bright! Joe had license on styling and we couldn’t be happier with how this came back. Absolute beauty. If you have a jetski, I wouldn’t go anywhere but here. Kind, knowledgeable folks that take care of their customers. A+ all around. We’ll be coming here for years! Thank you Jet Medix!

Ma
Review №3

Joe and his Jet Medix staff are the only team you want working on your machines. I have been a customer of Joes for over 20 years. No matter the brand ski you own, Joe knows the machine inside and out. He has done work on Sea Doo and Yamaha machines for me. From rebuilding an engine, part replacement, spring/winter service as well as shrink wrapping, Joe has done excellent work at a great price! He is prompt and makes sure I dont lose time on the water. Joe will continue to be the only one to work on my ski. Simply the best and I highly recommend Joe and his staff at Jet Medix.

Do
Review №4

I cannot say enough about the excellent help and service I received at Jet Medix. I had an old wave runner and they could not have helped me more. I was going on vacation with my family and they immediately got my wave runner tuned up and running perfectly. Then I did something stupid and flooded the engine compartment and they got it running beautifully again! They saved our vacation and I was so lucky to find them! Their knowledge of wave runners is so exceptional and I feel like they have all the answers I needed!

Di
Review №5

They don’t answer calls and when they do they just give you a run around. And it’s not even just them can’t find someone to work on my jetski in the entire area cuz it seems jetski mechanics are primadonas who are afraid to work on anything older than 10 years and don’t even bother Tryna reply to this cuz I’ve been trying to get in contact with someone for weeks and no one in the area seems to wanna answer their phone.

Ro
Review №6

I highly recommend Jet Medix. They were on time, did a great job and Joe was a pleasure to work with. I don’t often give reviews, but my experience was so great I had to. If you have issues with your jet ski, Jet Medix is your answer. If I could give 7 stars I would have

Ch
Review №7

I can’t say enough good things about Jetmedix. Joe (the owner) is phenomenal, to say the least. I called Joe on a Saturday afternoon an hour before he closed with a seized up prop on my jet ski. He told me to get it to him right away to take a look. Within 2 minutes of arriving at his shop Joe had begun working on my jet ski, and gave me a definitive answer as to what I was going to need fixed before I even left. By lunch time the next business day Joe had my jet ski ready to go. He went above and beyond what I had even requested him to do. Joe painted and enameled all the raw aluminum components of my jet ski to prevent future corrosion and he replaced my impeller with an aftermarket unit that improved the performance of my jet ski. Joe expressed to me that he has an unending passion for these machines and it was so clear in my interactions with him. He expressed that his goal is to gain life long customers for service only, not for repairs. He wants to set up each of his customers’ machines to last a life time by doing the right work to make them reliable for years to come. He also wants to educate his customers on how to take care of their machines the right way, and I find that incredibly honorable. I am local to the area and am an avid jet ski rider, Joe has earned a customer FOR LIFE after the way he handled my situation. If you give him your business, you will not be disappointed.

ge
Review №8

I cant even explain how amazing Jet Medix is. I have been going there for about 3 years now. Joe goes above and beyond to make sure mine or anyones ski is maintained and worked on like it is his own. I had an incident with my ski recently where I thought it was going to be shot because it was pretty much filled with water from a really bad storm. The only thing I could think of was getting my ski to Joe to look at and go from there. Joe took care of me and got right to work on the ski. Lucky for me it wasnt anything bad could of been worse. But Joe is the only guy I trust working on my Ski. He is very knowledgeable and treats it like his own. Joe has given my ski TLC every time it is there. So thank you to Joe and everyone at Jet Medix for always going above and beyond and having very fair prices. You can tell Joe isnt in it for the money. He does what he loves and always puts the customer first. I have walked away happy every time I have visited Jet Medix. I drive 45 minutes to bring my ski here.

Gr
Review №9

Took my sons ski in because it wasn’t running. Met with Joe. He said right away that it was the carbs. He quoted me a price and I left the ski. He was professional and did a great job. He is very busy but got it done for us. Jet Medix is the only place I will bring all 3 of our jet skis. Thanks Joe. We will be back. Highly recommend.

Je
Review №10

Joe was amazing !! He is professional and friendly, super easy to talk to and is just all around fantastic. We had our jet ski serviced with spark plugs changed, oil changed, system flushed and other general maintenance performed. Pricing is phenomenal compared to other marinas/dealers or service centers. Highly recommend Joe’s shop and we will be bringing back our other skis for routine maintenance !! Couldn’t recommend joe any further!!

Ma
Review №11

Long story short, had my jetski emergency towed there after hours because I broke the axle to my trailer while towing the jetski. Despite it being after hours and without any notification, the owner was very professional and made a spot for my jetski. The next morning he showed me great courtesy and examined and serviced my ski first thing. Going forward, this is the only place I will ever use and the only place I will recommend to anyone in need of PWC service or repair.

Ri
Review №12

Bar none the best people in the world to deal with .....knowledgeable in all aspects of repair/service joe and chris were a pleasure to deal with ......would highly recommend them for any jet ski needs Ricky B

Wi
Review №13

I have used and recommended Jet Medix several times over the years. Most recently for the install of Wave Armor PWC ports. I stopped in on a Saturday and Joe was at my house in less than a week, as promised. Imagine that.... professional, on time, quality service with no up charges weeks before Memorial Day atShore!!!! Amazing work by a great guy and his crew. Thank You Joe.

Mi
Review №14

Joe was terrific! He diagnosed our problem and was very timely on the turnaround of our waverunner. Now it is running like new! I highly recommend Jet Medix for all your repairs!

Da
Review №15

The nicest people you ever meet. Truly care about customer service and building relationships with their customers. First non money hungry boat/ski mechanic I’ve ever been to. Highly recommend.

an
Review №16

Great guy. We bought two jet-ski slips, delivered and helped with any questions we had. It was all for a great price too. Highly recommend using them for any of your jet-ski needs

Da
Review №17

Joe came to service our wave runners and was very impressed how knowledgeable and professional he was. Great customer service, personable and a real passion for his work. Highly recommend him for servicing your marine machines!

Mi
Review №18

Joe and his team were both incredibly knowledgeable on all things jetski related and incredibly efficient with scheduling and turn-around. I brought my 2008 FX-SHO in earlier in the year for basic service (and cleaned up the entire ski), during which time Joe suggested a new impeller/housing. After recently having both ordered and installed, I can happily say the machine runs better than new. Jet Medix is the only place Ill bring my ski going forward!

Ro
Review №19

One of those humbleing situations in life where you first have to admit you dont know as much as you need to, and you must find someone you can trust to share their expertise. I started from scratch and called these boys randomly to root out a potential issue with the preowned sea doo i just bought. Jet Medix UNDERPROMISED and OVERDELIVERED(which is key in cistomer service and i fully appreciate) Came out to the house quicker then expected and taught me the issue was in me, and i wasnt as confident in my ski as i should have been. My instincts put the right boat in my backyard, but it took this group of pros, who i feel like ive known for years, to come out and be confident its as great as i thought it was. Looking forward to keeping regular with Jet Medix. I hope to be referring them buisness for years.

Sh
Review №20

Don’t waste your time with anyone else. Not only do they provide the best service, they genuinely care about the work that they do. I will use them for all my jet ski needs from here on out. They have a client for life.

Tr
Review №21

I visited Joe for what I thought was a dead battery after sitting all winter. He takes in my ski and said he would call me in a few hours once he replaced it for me. He later called and explained to me a serious issue brought on by my incompetence (that I wish not to repeat) and spent the next few hours flushing my engine and replacing my oil. He got my ski up and running same day; on a Saturday, staying until 6pm to work on it. Joe was very straightforward about what needed to be done and did it all within a few hours. I seriously appreciate the work he did and can say he will be my go to guy for any repairs/maintenance for the future.Joe upholds a hardworking mentality and it shows through his diligence and product. If you are reading this, trust Jet Medix with your watersport needs!

mi
Review №22

I can’t say enough great things about the service. I bought a used ski and was out on its maiden voyage. 10 mins in and it’s throwing codes and in limp back to the dock mode. I brought it rite over to Joe. He stopped what he was doing and started wrenching on my ski. 45 mins later I had her back in the water and running perfect. Thank you Joe for the great honest and quick service. My business and the business of all my friends and family is yours.Thank youMike D

Ri
Review №23

SO, i call Jet Medix to tell them that my Jet Ski almost sank in the bay and my engine block was full of salt water. They said they have 30 customers ahead of me waiting for servicing and it may be some time to schedule an appointment. Out of the kindness of Joes heart, he said, get that machine here ASAP or you might as well just throw it away! I brought machine immediately to him and he was able to save my Jet Ski in a matter of 2 hours. This is a CLASSIC example of a company that TRULY cares about their customers. Professional, engaging and most important, HONEST! I now drive an hour just to get my machines serviced by them, because i know things will be done correctly.

An
Review №24

BEST IN THE BUSINESS!!!!! I’ve been using Jet Medix for years. They go above and beyond to always help our family out. Owner is a loyal as they come. If you need anything this is the place to go. Thank you guys for everything.

Br
Review №25

Friend of mine bought a ski which had work done by this shop. Previous owner spent almost 2000 dollars at this shop over this past winter. Out of that, 200 dollars was charged for a carb rebuild. First time riding ski, after 15 mins, it bogged out and wouldnt run past 5mph. Carbs got pulled apart, and found inlet filters in carbs all clogged up, old gaskets, and warped diaphragms. If carbs were freshly rebuilt, (and if brand new fuel filter was installed which was also on receipt), this issue would have not come up. After seeing pictures, I feel as though this shop should have offered carb rebuild kits instead of giving the run-around when confronted about it. He was told that carbs were rebuilt, shop doesnt test fuel, maybe it was ran on reserve and it sucked stuff from bottom of the tank. This much stuff wouldnt make it through 2 filters. And maybe after doing a top end and carb rebuild, more steps should be taken so that this kind of thing WOULDNT happen. If it kept being ridden, he would have been paying for another top end rebuild because of this.Response: Jet medix was called and asked about repair job before ski was ridden. After ski was ridden for the first time is when real issues were discovered. Its easy to say over the phone that we did this work before ski had a ride on it. After issues were discovered, shop gave 1 weak email response and stopped responding after further questions. Made no effort to look further into the problem or help out.

Ma
Review №26

Terrible! Never called back or emailed! Found someone else 👇😨

Jo
Review №27

GREAT Experience with this business! Needed a motor for 09 Yamaha FxSho that kids overheated and saw he had a 14 insurance wreck for sale on FB for reasonable price (couldnt get one anywhere else). Called Joe at 10:00 last Saturday and had it by noon and installed next day w/his guidance to work in the 09. Had some water in oil from sitting and Joe walked me through the 6 oil changes to clean it out. Purrs like a kitten and runs great in time for Labor Day weekend! Thanks Joe & Julie & Christian!

Da
Review №28

Joe the owner is beyond awesome. I had a house full of boys wanting to jet ski and he came over and made the day great. Quick reliable and informative. Would give him 10 stars if i could.

Je
Review №29

Omg. Did you ever meet someone that 5 minutes after talking To them you want to cry because you found that perfect person and he’s a mechanic.to bootThat’s joe the owner of jet medics, extremely professional clean Shop and after 4 other people looked at my Yamaha jetski and couldn’t figure out why there was no spark. Hey comes joe Only it wasn’t easy to get him. Because he’s that much in demand I had to beg and thank god I did and he gave in I am so happy and lucky he made time for me and I was able to get him and I know it ! Not only did he repair my ski but went above and beyond to make it look perfect. Like it was his own. I just can’t say enough good stuff about this man.You’ll want to hug him too!!! Just consider yourself lucky if he Agrees to work on your toys !!!!

Ri
Review №30

Joe was a phenomenal help. We were away on vacation with three machines and he was able to diagnose them all over the phone and get us through the week. He was very accommodating and called back to check in. Highly Recommend Jet Medix!!!!

ch
Review №31

New customer and first time using Jet Medix. Also first time I ever wrote a google review - just felt compelled to do so. So refreshing to have a service company be as prompt, honest and thorough at Jet Medix was. The place where I bought the ski 3 years ago was of no help. Conversely, the owner of Jet Medix actually went out of his way after hours to call me and follow up. Ski fixed and Staff exceptional too!

Mi
Review №32

Spoke to Joe, took the time explain a few possibilities with my situation which I greatly appreciated. Will never take my ski anywhere else

Ed
Review №33

Im back in the waverunner game after being out of it for several years and I picked up right where I left off with Joe and his Team. Theres no other service like it - professional, quality work, knowledgable, prompt and the list can go on.... If you want the best service around and want things done right, go here!

Je
Review №34

I originally took my jet pump there to get the oe impeller off as I didnt have the shaft holding tool. He took it off no problem then we discovered the pump had pretty big chunk missing out of one of the vanes. He went over multiple options with me and eventually we agreed to try to have his welder give it a shot. Since its aluminum there was no guarantee but being an auto tech I understood this. The pump turned out great and Joe saved me easily $500. Hes a very honest guy who really cares about his customers. Id recommend anyone to him. Thanks Joe!

Ja
Review №35

Great shop. Very reasonable pricing. Treats you like family and honest about work needed. Would recommend using JetMedix for your future service.

Mi
Review №36

Little late but well deserved. My Ski went down on Memorial day weekend. For sure I thought I had no chance on getting it fixed for the weekend. Dropped it off on Friday and had it back Saturday afternoon at a reasonable price.

St
Review №37

THE ONLY REVIEW YOU NEED TO READ HERE ......I called 5 other local shops to do work on my 2 stroke Yamaha all said NO and made me feel like i was out of date ski owner . Then came JET MEDIX Joe and his skilled crew not only took on the job but finished it in record time during his peak season. An unforeseen issue accrued with my ski caused by poor repairs from ANOTHER SHOP. I was crushed with major issue and timely repairs needed JET MEDIX did the impossible ...... rebuilt my ski with plenty of time for my family vacation. FRIENDLY - EXTREMELY KNOWLEDGEABLE-FAST-PROFESSIONAL- MASTER OF 2 STROKES...... Already scheduled to get my second ski work ... THIS IS THE ONLY SHOP THAT YOU SHOULD BRING YOU SKIS TO ..............THE ONLY FLAG I FLY IS JET MEDIXTHANKS GUYS YOU ARE TRULY THE BEST IN THE BUSINESS!!!!!!

Ly
Review №38

I was a first time customer on a recommendation...Joe was great! He knows his stuff. Friendly, fast and efficient! Will definitely continue to use Jet Medix! Thank you JOE!

Bi
Review №39

Was at a halt with getting my ski to spark. Joe knew all the places to look and pointed me in the right direction to fixing it and helped in doing so. Very knowledgeable and passionate service. Couldn’t thank them enough!

Ro
Review №40

Costumer service is niceService people not so much jumping in conclusions before costumer finish speakingSo what you needs for? The ski is on trailer to repair for body damage and pumpShop may do good job but very rude personalWhat is fix is body damageAnd yoy do not do body damage rigtThat is what the other shop os doingNe a litle more nice at the phone

De
Review №41

Joe and his team were outstanding! Great service, very professional and my problem was diagnosed and fixed on the same day. I would highly recommend Jet Medix!

Mi
Review №42

I had my Yamaha GP1200 serviced and I can’t say enough great things about Joe and Jet Medix. His knowledge, experience and passion for skis and doing what’s right for his customers is second to none. Look forward to working with them again and would highly recommend.

Ro
Review №43

Joe and the team were phenomenal to work with. I had a steering cable go on my 2012 RXPX and found out while heading 50 mph into marsh. While we initially though the cable snapped, turns out it came loose from the housing. Instead of installing a new cable they were able to re tighten the original cable back into the housing. Joe was upfront and honest saying that we did not need to install a new cable and simply refunded the money for the part. They also provided a general service of oil, filter and spark plugs. All of this one done in one afternoon and was still able to get out and ride without being down for weeks. Cant recommend JetMedix enough, I will be referring all of my friends and family to them.

Jo
Review №44

Excellent service!Bought a 2000 Yamaha SUV. Only problem there was a rope caught in the prop shaft. I was unable to get it out myself so I brought it to JetMedix and they took care in 5 minutes. When I asked how much, owner said not to worry and sent me on my way. Definitely will continue to have my business.

Vi
Review №45

The only thing better than a boy and his toys is having a great Jetski doctor !!! I was in need of a repair and tired of being at the mercy of local mechanics that are the only game in town. Just after a conversation on the phone with Joe the owner of JET MEDIC I knew he was my guy. I took it right over . Not only did they do a pristine repair but they also fixed the glove hatch with a new lock ! I meant to ask them to fix it but forgot ! WOW talk about a complete job with great service he also took the time to explain best maintenance ! Great job Joe Thanx ! My skiposse is on there way!

pe
Review №46

Awesome treatment.. stopped by my house to check problem within 30 minutes of my inquiry.Highly recomend this company to all...went over and above what was expected.

Da
Review №47

I had a nightmare of situation w another mechanic for weeks before I took it to jet Medix. Previous mechanic wanted to just replace Parts to he figured it out the problem. Jet medix advised me that probably wasn’t my problem and the parts weren’t needed. Long story short, I brought it to Jet medix an it was fixed the first day they had it, and I finally got my ski in the water. Awesome company and extremely reliable

Mi
Review №48

As busy as he was he took my 2 Kawasaki 300 turbos in and got them running like new after sitting since hurricane Sandy took out my house 7 years ago. First time they were back in the water was this weekend. It was 100 degrees and honestly I have no idea why I came back to work. I should still be on the water playing . We had an excellent return to the beach weekend. It would not have been possible without your mechanics and you Joe. Seriously, Thank you very much.

Pa
Review №49

Joe went above and beyond! 110% satisfied. He knew what the problem was without even seeing the ski and came out and fixed it in the rain!Nicest business experience I’ve had in a long time! Incredibly customer focused! Thank you Jet Medix!

Bi
Review №50

Joe and the Jet Medix team are the best! Although busy and in high demand, Joe really knows his stuff and makes you feel like part of the family. He cares about your investment, is very knowledgeable of all types of skis, and is willing to take the time to talk you in detail about your questions and concerns. If you need jet ski service, start here!! Thank you soo much Jet Medix!!

L
Review №51

Would highly recommend! We were in a pinch for service over a holiday, but Joe from Jet Medix came to the rescue. He got our ski cleaned, serviced, and running again. Fair price with quick service.Nice to meet a trustworthy local businessman.- Per Frank T

Lo
Review №52

Had a bunch of Jetski issues this summer. I have to say hands down in the local area Joe at Jet Medix takes care of his customers. Very straight forward and no unexpected surprises. Great turn around time, which is very difficult to find during the summer.Highest of recommendations to Joe and he’s staff!

Mi
Review №53

Second time using Jet Medix and honestly I have nothing but good things to say about this place. Super nice owner and Staff. I have an older ski which most places dont want to work on (probably because they dont know what they are doing) however Jet Medix took the time to help me out. My experience is that the owner has forgotten more about jet skis then most people actually know. Extremely knowledgeable and has been in the business for a long time. Quality of work performed is top notch. Highly recommend! Thanks again for your help, hope to hit the water soon.Mike

Kr
Review №54

If your jet ski has an engine compartment full of water to the point it was sinking, and you want it to work again.....this is who call. Joe and his team got our ski working with no issue. They know what they are doing and very professional service.

St
Review №55

Jet Medix is the best. I have a 2000 Yamaha XLT 1200 that was down in the dumps and wasn’t right. Joe knew what it was right away, was straight forward with me from the beginning and what it would take to repair it. This thing is running like brand new, actually better then new. They even cleaned out the entire hull. My family is out having fun on the water. Very honest, hard working, good people. I highly recommend Jet Medix.

Ja
Review №56

Need an experienced mechanic to fix your Waverunner? Look no further. Joe the owner is a top notch mechanic that stands behind his work. Super clean facility. My ski took in water in the engine compartment and because of his timely response and expertise he was able to save my ski. A mechanic that cares and not out to rip you off!! Highly recommend his service.

Je
Review №57

Joe and his Crew were excellent. They came to my home to install 2 jet ski floating docks. They were quick and installed the docks where I wanted them. Joe is a super nice guy. I will be calling him when my jet skies need service. I would highly recommend Joe at Jet Medix.

Mi
Review №58

Recently had work performed on my older Yamaha. Service was great! Work was performed on time and under estimate. Staff was very helpful and knowledgeable, so much so that they gave me pointers so that I could diagnose a problem I had with my other ski so that I could try and fix it before bringing it to them for repair. I will definitely use them again as well as recommend them to friends.

Do
Review №59

My 2012 Sea Doo GTX stopped running while out on the water last week. As frustrating as that was I knew it would even be worse trying to find a fair and reputably place to diagnose and repair it. After years of going to the Sea Doo dealers and getting gauged, a friend referred me to Jet Medix in Toms River. I called on a Monday(not knowing they are closed on Mondays) and was fortunate to catch Joe the owner at the office. Explained the problem and he asked me to call back the next day at 10:30 to set a time to stop by. Spoke to him Tuesday, brought the See Doo by the shop the next day and I could immediately tell Joe truly knew his business. . He was candid and transparent about the possible options and although his place was packed with wave runners he committed to getting back to me the next day. Got a call from Julie a super nice woman in the office who said it was done come pick it up.Met with Joe, he took the time to walk me through exactly what was wrong. Price was reasonable, turn around was awesome and everyone I met at the shop was helpful. I will definitely be bringing my wave runners to Jed Medix for all of their future needs. Nice to see a person sopassionate about their business.

ED
Review №60

Simply put, Joe is the best in the business. I have been going to him now for about 8 years and he has always been honest, thorough in his work and just an all around good guy. I have been to other places in the past and there is not even a comparison. If you want no hassle and for your machines to run great, go to Jet Medix!

fr
Review №61

We have been going to jet medic for the past 3 year. he has been honest and up front with my father and I since we came in to shop the first time. also he dose a great job. I will away bring my business to the jet medix and you should too .

Er
Review №62

10/10 recommend. 10 /10 quality price and care. Joe is the MAN! Super cool guy who is down to earth and tells you how it is. If you want honesty and someone who is passionate about his craft, no pun intended... then Joe at Jet Medix is your guy. Dont waste your time at the dealer or any other shop in the area. When I was in a pinch and everyone else turned me down, Joe said Listen buddy, Im super busy right now but bring it down to my shop today and Ill see what I can do. Joe took the time out of his day when no one else would amongst the crazy end of summer rush and he explained everything to me without rushing me out the door. Hes treated me right and my jetski is running better then ever! Thanks Joe im a customer for life.

Ch
Review №63

Very great guy ! Took care of me ASAP best spot in Toms River

El
Review №64

Joe and his crew were great! Came in and installed 2 jet ski floating docks and were done quickly and exactly how we wanted it. I would recommend them.

Br
Review №65

We first met the owner Joe when looking to purchase EZ Docks for our new jet skis. Not only was Joe a great help in installing the docks at our house within only a few days of meeting him, he also let us bring our jet skis over to the shop to look them over to make sure they were a good purchase. After purchasing the docks, we had Joe give both of our jet skis a full service and they have been running like a dream ever since. It was a pleasure working with Jet Medix and we look forward to doing business with them in the future.

Ke
Review №66

I am on the north end of LBI and was working with an island dealer. When the dealer insisted I needed a full engine rebuild or replacement on a lightly used and well maintained ski, I Googled and found Jet Medix for a second opinion. Joe at Jet Medix diagnosed, fully explained and repaired the ski for a fraction of the dealers proposed solution. It has run perfect since. They have earned all my business including annual winterizing and commissioning at my home on the island.

Da
Review №67

What a great place! I have used them in the past and they were always professional and delivered on time. I haven’t had to use them in a few years but ran into a pretty big problem recently. Joe was as helpful as someone could possibly be. It took him three days to fix a major problem that someone else screwed up! Only reason I used someone else was cause they were working on a neighbor’s ski and I asked them to look at mine. What a major mistake! I will never Let anybody else touch my skis! Joe has a friend and customer for life! I owe ya one and thanks for taking care of everything in such a timely manner!

je
Review №68

I received great service when I brought my wave runner in for repair.The service was timely and the cost was reasonable. I was particularly impressed when the owner, Joe Surdi, called me to give me a detailed report of what work was done. I am now a committed customer.

bi
Review №69

I spoke with Joe over the phone about an issue I was having with my 2005 Yamaha. He gave me a verbal diagnosis over the phone and told me to bring it in over the weekend for him to repair. I brought the jet ski to him on Saturday and he listened to the engine and gave me a diagnosis and a quote. I told him there was no rush and we were told it would probably take a few days. I received a call later that same day that the jet ski was ready! Joe knew that we were anxious to get out on the water and my son was able to spend some time riding it that Saturday. We did run into an issue with the ski later in the day. I texted Joe early Sunday morning just to let him know. Not only did Joe return my call (when the shop was closed for business) but he personally came to my house that day and spent several hours taking care of the problem. We were able to spend the rest of the day on Sunday riding thanks to Joe. Great customer service and I would absolutely recommend Joe and Jet Medix to anybody who needs a jet ski repair. They absolutely know their business and are masters in the field. Thanks so much for making our weekend and the rest of the summer!

St
Review №70

I own a home in Manahawkin NJ and have been using Jet Medix now for a couple of years to take care of my 2 jet skis. They are a Sea-Doo and a Yamaha. Joe is honest, reliable and very reasonable. He is a mobile mechanic so he comes to my house, takes care of the skis and gives me great advice. He and his team are a pleasure to deal with and extremely convenient. I have worked with other mechanics that are not reliable, overcharge or of poor quality. I am happy to have found them to maintain my toys!!

St
Review №71

I first met Joe last December when I was looking for a jet ski as a Christmas gift for my kids. Not only did we negotiate a fair price on a well maintained machine that he had, but I was also give a warranty in writing! Fast forward 6 months. I launched the ski for the first time and it overheated within minutes. I called jet medix from the water and Joe not only picked me up, but brought the ski back to his shop. Joe explained what he believed was wrong with the ski and he and his mechanics proceeded to work on it night and day to make it right. Ive been around long enough to know stuff happens. When it does, its nice to know there are people that will honor their word and help make things right. I would highly recommend this reputable crew to all of my friends and family. Well done Jet Medix!

Jo
Review №72

These guys helped me fix my Yamaha wave runner right over the phone in a matter of 5 min. Very knowledgeable I would highly recommend them. Very pleasant people to talk to

Ry
Review №73

I never write reviews but I feel that Jet Medix deserves one.I Would never think of buying a jet ski or getting one serviced anywhere else. New to the jet ski scene and I wanted someone I could trust to put me on a ski that was reliable and a place that wouldnt take advantage of someone who was a novice. I got more than I could have even asked for with Jet Medix. Joe is a genuine guy and I can tell hes in the business just because he loves it. Hes not there to make a quick buck on you, hell listen to your needs or problems and get them fixed immediately. I bought two jet skis. One from Jet Medix and one from a private seller. I had a minor problem with the ski from the other guy and Joe sent a tech out for dockside service that afternoon and fixed the problem. I strongly recommend this place to anyone who wants to buy/sell or maintain their jet ski. I know I wont be going anywhere else.

Mi
Review №74

Best in the business! I have had an awesome experience with Jet Medix over the years and I highly recommend their service to anyone looking for quality work at a great price! The owner takes a pride in his work and wants to ensure the customers satisfaction. No need to look anywhere else.

Ha
Review №75

Great service, fair price. The owner takes a personal interest in every job and stands behind his work. My Dad passed away and left me a ski in need of many repairs. Joe really helped me out and he doesnt try to oversell extra services. Very trustworthy.

Ad
Review №76

Joe and his team are top notch. They do great work at a fair price and Joe is a man of integrity. Its rare in this business to find someone who really stands behind their work but Joe does. Hes a smart businessman who knows the value of good service and building good relationships. Playing on the water can be costly but you dont mind paying a fair price for honest quality service. I would highly recommend Jet Medix for all of your PWC needs. Thanks again Joe.

Ja
Review №77

Great experience. Quick turnaround during our 1 week vacation. Knew what we needed and got the job done. Weve become customers and recommend them to anyone in the area with waverunners.

An
Review №78

Joe has brought back the real meaning of outstanding customer service! There are so few suppliers or service providers where you can genuinely say, they spend your money like its their own...but I can say that about Jet Medix. He actually takes pride in bringing in a job for less than the estimate! Who does that anymore!!!I am old enough to remember when gas station service not only included filing your tank with fuel, but washing the windows, checking the oil, and even the tire pressure was included....and you werent even expected to tip! That is what my experience with Jet Medix has been like. I would be delighted to hand out his name and business cards to all my neighbors on the water.

Ca
Review №79

Always a great experience with Jet Medix, knowledgeable professionals !Thank you for taking good care of our Yamaha Wave runner.

An
Review №80

The owner Joe is the man! Extremely knowledgeable on all manufacturers of wave runners and jet skis. I brought my 2005 Kawasaki JS 800 stand up to him with a problem that the local competition and dealer could not figure out as its a 2 stroke machine and very few fix them today. Joe knocked it out in one shot.

Ja
Review №81

Another great experience here, Joe found a cost effective solution to what could halve been a major repair.

Er
Review №82

To put it in short, Joe is the real deal. From the first phone call to the actual repair plan, he was straight up and honest about all of the options.Hes a big supported of military and police, and proves it with his work ethic. Dont listen to any other negative reviews.No matter your budget, Joe will adjust and use every method he can to save money without sacrificing your Jet-Skis performance.Bottom line: If you need help, go with Joe!

Al
Review №83

Best services jet medix is the way to go for you water craft

An
Review №84

Cant tell you how pleased I am with the service from Joe at Jet Medix. My 99 760XL wouldnt start and I was told by two other shops to junk it and move on. A local dealer recommended Joe from Jet Medix who took one look at it, smiled, and said he could fix it. Turns out, there was no compression, a complete failure with rings scoring the pistons. Joe completely rebuilt my ski and sent me pictures every step of the way. Long story short, ski runs great and my kids have a smile on their faces. This is not just a job for this guy, but obviously a passion. I highly recommend Joe from Jet Medix!

Jo
Review №85

Service there is always great.. The owner is a really nice honest stand Up guy. Good prices and gives me confidence out on the water..Thanks jet medixEdited September 2020: after another a great seasons or shredding on the water im happy to report my ski ran great all season.. thanks again jet medix

Ma
Review №86

Joe did a fantastic job with an old wave runner bringing it back to life. Quality work at a reasonable price ... highly recommend Jed Medix

Do
Review №87

I contacted company via web and phone message. I followed up on a Tuesday and someone explained they were busy and would call back. I waited a week and followed up with a phone call. The person stated that they were trying to clear out some jet skis and that is why they did not call back. I explained that I was not in a rush but wanted an idea of how long of a wait. The response was I have to talk to the owner and get back to you... Several weeks later no response... Took it somewhere else and the company stated you may have to wait a week or so for someone to look at it... Thanks that is how a business should run! 1 star is too much for a company that will not respond to several phone call requests and then calling back with excuses! AVOID THEM!!!

Ju
Review №88

I highly recommend Jet Medix, they are the most professional, honest and knowledgeable company around. The owner is enthusiastic and passionate about his work, willing to take on any challenge. I would never think of going anywhere else!

Sa
Review №89

I can tell you that if you were as quick as responding to inquires about winterization as you are about reviews I would of given you more stars but as of now I still have not been responded to about our jet ski winterization and its been over a week. Never mind. Haha you would flag me as inappropriate. Get a better business model. 😂😂😂

Pa
Review №90

I have a 2005 Yamaha FX HO in great overall shape but needed some work. Local repair guy wouldnt even return my call so found Joe and Jet Medix online and called. Julie answered on 3rd ring and spent next 15 minutes talking with me about my ski issues. This was early July and they were swamped but I got a call back in less than a week to schedule drop off, they were about 15 miles from my home. My ski had several issues that Joe and team diagnosed right away and I got a call 6 pm that night that ski was ready for pickup!!! Now thats customer service, Im a brand new customer and still received instant turn around, I could not be happier. Ski now purrs again and have put many hours on her since pickup. Joe is a great guy and runs an efficient top notch shop with many parts waiting in inventory with a great location right off Route 37. If you have a problem with Joe and his team than you are the problem as I am now a customer for life. Thanks everyone at Jet Medix!!!!

He
Review №91

Fast. Excellent service. Had my Yamaha ski fixed in a couple of days. Customer service was off the charts excellent. Couldn’t ask for anything more. Thanks Joe.

Ja
Review №92

These guys are great. Work done right on our ski at our house. Its a 14 year old machine and they keep it running great!

Mi
Review №93

I have been using jet medix for 10 years. Joe and his team are the best in the business. They are reliable honest and do terrific work. I would give them 6 stars if I could.

Ga
Review №94

I brought in my 1999 Kawi wave runner to Jet Medix in February. Didnt know what was wrong, it stopped working last fall. Joe figured out it was a bad piston, among a few other things. This wasnt a quick fix job. He had my ski for a few months. Off season anyway. He took his time and did it right. My baby purrs again and runs as if it was brand new. Thankx Jet Medix for a job well done!

Ge
Review №95

Rude and arrogant! After 30 seconds on the phone I know he was too much of a jerk to do business with.Im not complaining about anything other than his rude and obnoxious attitude! Flat out insults his potential customer for paying too much than leaves a voicemail cursing and calling me an idiot. I will be posting it so everyone can hear how this guy treats people.Writes not even a customer yet lol hysterical. No chance on EVER being one either. I would never give a jerk like this my money. He may be a good mechanic but that doesnt make him a good business man or person. People would be wise to spend their hard earned money elsewhere!

Vi
Review №96

Been using jetmedix for years. Joe keeps a organized and clean facility. Very cool guy always does the work quickly for a fair price. Good quality work and I will continue using jetmedix in the future.

Sm
Review №97

I cant give them a better review bc they dont even call you back when you inquire about a jetski winterization.

So
Review №98

Have been taking my water toys to Joe for many years. What he may lack in people skills he makes up for in mechanical ones. My 20 yr old wave runner is still going strong mostly due to his work. Thanks Joe!!

Sp
Review №99

I purchased a 06 Yamaha HO Waverunner from the owner Joe. Purchasing the ski in January of 2017, I didnt get to see it or start it before I bought it because it was winterized and shrink wrapped. But having all my jet ski work done there for the past 3 years I knew I was in good hands. Joe promised to do all the maintenance on it before it was given to me. It is now beginning of July and we couldnt be happier. We picked it up in late May and seeing it for the first time I knew I got a good deal. The ski was easily worth $1000-$1500 more than what I paid. We dropped it in the water and I was amazed that the 10 year old ski started right up, was very quiet and ran like a brand new ski. Being a Sea Doo guy with 2 stroke motors for the past 3 years I was a little hesitant on switching to a 4 stroke motor. Joe talked me into it and I couldnt be happier. My overall experience was exceptional. Joe went over every detail of the ski with me, he made sure everything was perfect before I picked it up and was very helpful in dropping my ski in the water.Do you want to deal with a top notch ski expert? Go to Jet Medix. I have been to other ski shops that just make you wait, try to rip you off and dont care if you get stuck out on the water. Not Joe, he makes it his personal responsibility to make sure you are safe on the water and you dont pay through the nose for service and preventative maintenance.

Ni
Review №100

Can not tell you what the service is like because they said they would come 4 different days, NO SHOW on all 4 days no call backs to apologize or reschedule. When I called the lady answering the phone said “oh I am sorry” rescheduled it and again no show. Meanwhile I could have had service done elsewhere but cancelled it figuring this would be a lot easier since they came out to my dock rather than having to tow the jet ski, not too mention potential damage to my jet ski from not having the issue addressed right away. Great concept, too bad they have no respect for their business, or customers.Addressing the owners response this was not a yearly service call but rather damage related to water going in the engine compartment for which time is an issue which even the owner stated.Second if you consider that someone is overly demanding because you chose to give 4 different dates and did not show on all four dates or call you should not be in business. Immediate response is a false advertisement.

Information
36 Photos
100 Comments
4.6 Rating
  • Address:593 Fischer Blvd, Toms River, NJ 08753, United States
  • Site:https://jetmedix.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 732-270-3170
Categories
  • Boat repair shop
  • Boat accessories supplier
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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