I come here almost every day to mail documents through Staples UPS Shipping department and even with limited staff sometimes the service is still excellent. Today I had a issue with my business cards and my problem was addressed immediately by a young lady named Carolyn (printing department), she handled my issue professionally and she had much knowledge of her profession. Please give Carolyn(printing department)a bonus because of he hard working abilities!!👍

Came to make copies, copy associate was excellent !!! However the store manager was rude and horrible !!!! Had no clue what he is doing . !!!

We had an amazing experience at the Staples in Toms River. We had many items that we ordered that were expired, Dianne (the store manager) was extremely patient with us and provided us with a FULL refund. She was very helpful, kind, and supportive. We were so lucky to have Dianne helping us.

My experience with Staples fax service at the Toms River location was horrible this week. The employee in the print area offered ZERO assistance and had a very poor attitude. Asking for assistance seemed to annoy her and she did not bother to offer any level of customer assistance. I used the fax machine she hastily pointed towards as being the best and this machine jammed several times. If that is the best machine Staples has to offer, they need to do better. At a high cost of $1.99 per page, I would never use this service again and would not recommend this Staples service. I paid $50 and it turns out their fax machine only faxed every other page!! What a waste of my money and time! UPS fax service is more professional and reliable.

The selection is good. They seem to be a little thin in the printer ink department

They are a little pricy on certain thing but if you need it in rush it will do. Staff are pleasant at least. Other than check amazon if you dont need something right away

Convenient location and friendly staff. I send many things to get printed, and their service is fast and accurate.

Copy center is the quickest place around to get something completed - fast. Thanks!

Convenient if you need to sent a fax, take a photo copy of documents. They have a really neat system, you email them the documents and you will get a code that then you enter on the printer and finds and prints your documents. Very simple, very easy to use. Staff is very friendly as well. Large parking, always easy to park.

Unorganized, no staff on the floor to assist with merchandise. Ill stick with Amazon!

I had a great experience my first time printing at the Toms River Staples. Chrissy was amazing! She was patient and made sure all our questions were answered. My paper got stuck in the printer several times but she kept trying until it worked, with a smile on her face the entire time. Very glad I chose to print my wedding invitations here.

Needed help faxing some documents. Yes, people still fax. Two staff members in that department were very helpful and friendly. Good PR.Thanks!

I run a full time business from home. This Staples is where I do all of my office work. I went in to print around $30 worth of packets. The printer kept malfunctioning and I had been waiting for about 45 mins for a job that usually takes under 10. A Copy N Print employee told me that since I had already paid, he would save my copies once the printer is back up and running. He told me to come back anytime to pick them up.Today I went in and not only were the $30 of copies not there. But all 4 of the employees were joking around and showing no interest in helping me, hearing the situation or coming up with a solution.I asked if I wasted an hour and $30 for nothing and she just smiled and shrugged her shoulders saying sorry.Absolutely the worst customer service. I have spent a lot of money over the last few years running my business office out of this location. I am 100% not going back.

Ashley at the this store for servise at customer servise at staples printing and direct mailing and business card servise for small business is the best thing the store can do to have to have phenomenal business in the community and she cares about her work, good job ashley

UPS in store

I used Staples to print my wedding invites and the workers were SO helpful and accommodating. Especially Ashley!

Had a good visit at this Staples before. I needed.a virus software and asked for assistance. The clerks were very nice and I picked up a couple of other items while there.

Had a sound issue with my computer and after several days of frustration, I brought it to my local Staples. Sarah was my Tech Sales Associate. I was greeted with a big smile and comforting let me see how I can help you and did she ever. Problem explained and solved & NO CHARGE. I asked advice about my computer and a possible upgrade. Sarah took me on a tour, advised me on what she felt would be the most viable choice for my upgrade. I could not have asked for more from this lovely young woman. Good job hiring Sarah!!! I will make that purchase...but not without my new friend, Sarahs help.

Excellent help I just might have to bring it back the desk because even though I needed a caddy corner desk its not one of the smaller sizes... But great help

Preordered business receipts and a few Christmas gifts. Staff is helpful and polite. Store us clean and organized.

This is by far the worst Staples location. A simple 6 page print order was a huge ordeal, they clearly have no concept of customer service. It is 100% worth a further drive to go to a different location as I order at least $5000 worth of prints annually for my company an have never had an issue at the Sea Girt Location. After receiving online confirmation of same day pickup my order was not ready when I arrived, I asked if they could help me as I was told it would be ready after 1:30 pm and my order was only 6 pages. I was told NO that it would be done tomorrow that other orders were ahead of mine. . . BUT they could do it if I wanted to spend 30% higher. After declining I came back to pick up the following day and asked if I could please use their manual self cutter (which I have used many times in the past, it is usually left out in their print center along with a stapler and some paper clips for convenience) I was told it was down I asked how a manual could be broken and the guy told me. . . well we keep it behind the counter and if you want to use it you have to order your prints with cuts and pay for it. I am honestly outraged by the huge inconsistency from one store to another. I will for sure not be giving this location my business anymore.

Went to this location on a Monday at 7:30pm to buy a laptop on display at a good price. Couldnt find a salesperson anywhere, so I went to a cashier to ask for assistance. When help eventually arrived, I asked the lady if the price was for a new unit in an unopened box. She said yes, and I said Id take one. If only it were that simple!She then told me she would check the stockroom. Naturally, they were out of stock. She told me I could go to the Brick or Manahawkin store or she could order one. I opted to order it. We walked to the big order screen and she keyed in the SKU. Item unavailable! I asked her to check to see if the two other stores had one. Nope! Closest store with that model in Shrewsbury.Its easy to have good prices on merchandise you dont actually have. I think they call bait and switch, right?

The Xerox machines were not working when I went here to copy stuff and it took a long time in waiting for them to fix the machines so I could use them like 30-45 minutes to just make a few copies BUT they are the cheapest Xerox machines to use and the people who work there were very nice and helpful and they said the machines give them problems regularly so I feel bad for them .

Their associates apparently cant be bothered to see if things might be in stock in their backroom. Ill stick with Amazon (:

Most items can be found locally, and definitely online, at slightly lower prices. At a chain, such as Staples, the staff can make the difference. Staff here is excellent, very courteous and helpful.

Its Staples. Service is friendly and knowledgeable. Some prices are competitive and some are off the charts.

Always clean, neat, and organized. Well stocked printer ink.

Clean, quick lines, cashiers know how to best use your coupons/rewards. Sometimes out of stock of an item.

The associates were great with their service and making me feel special.

Staples is always a great place to take care of office needs when you dont have a fax or a printer. I did think $7.21 to fax something to NJ WAS EXPENSIVE in my opinion. Other tgen that great fast service!

Chrystianna was very helpful. Thanks for the help with my recyclable ink. 😊

Found what I needed, explored and purchased a new product and received excellent assistance from an outstanding staff.

Outstanding customer service, staff was friendly and professional; the GM Diane went the extra mile to get me credit for my return.

5 stars because Diane, a manager, when above and beyond to correct an issue. Were I s Staples exec, Id give her a gold star and make her a national trainer. Retail is always about how youre treated.

Great store with very pleasant helpful people. Having a UPS & USPS desk is a major convenience.

Staff on the floor was very helpful and help me find the items that I needed

I used the copy center to have some flyers printed & cut, and the staff was very helpful, friendly & quick!

We get our office supplies here, including business forms. Prices are good, staff is friendly.

Dannielle and her entire team in the Printing Department are absolutely the best! I use their services frequently for presentations and signage for my boat dealership. They always call if they have a question or to let me know that the job is ready for pickup.Many times I have been there where alot of people need their attention and they always handle everyone with a smile!I nominate Dannielle for a future storage or region manager position!

I love that I am asked if I need help and if one of there machines (fax computer etc) takes my money I am refunded it back right away

Verify friendly staff with great customer service. Highly recommend this store

I just want to clarify that this is the staples in the shoprite plaza. Im rating this from my experience with staples and their affiliation with being a ups store. Its basically false advertising and they dont provide the services that you would expect from a full service ups store. First off I went in thinking wow this is so convenient having a ups store inside the staples which is way closer than the real ups store across town. I went in to try to scan a qr code from Amazon and they couldnt do that so I ended up not being to ship my package that day because I already started the return process with Amazon. I then tried to ship another item that I preprinted the return label for. The box that I chose had a big sign that said 69¢ so I was like well thats super reasonable for a box so I had it packed ($1 for tape) still ok since the post office makes you buy a whole roll of tape. When I was being rung up apparently it was 69¢ only if you buy 3 or more boxes. I ended up just leaving with all my stuff and wasting my time there. I would never go there again thinking I was going to do any kind of ups shipping. I usually never comment about demeanor of associates because thats so subjective, but the manager behind the office desk was just plain unpleasant. I can see why they have such a low rating on Yelp and google. Its sad that the majority of their customers are seniors that are getting bamboozled

Always have what I need. This store is staffed with friendly staff members.

2 dollars a page for fax. Bite me staples

Staff were very helpful. Good customer service

Great place to get supplies. Great customer service.

Tech staff is awesome. Very knowledgeable

Staff are friendly, good if you need something quick and cant wait to order online

Good, but they didnt have what i need in stock

The layout of the items and departments were great, the staff very friendly and informative, was very pleased to be there.

Staff at the print center are really unprofessional, dont know what they are doing and rude when they are overwhelmed which is every time there are more than 2 customers. Id rather drive to a farther staples to print all my blue prints.

I went in on Sunday, September 24 to send UPS boxes. It needed a six inch piece of tape. I was charge for the use of the tape. This has never occured before, and I am at UPS 2x week for the past year..

Beware - youre car will be towed if you inadvertently park in this mall too long. Since Staples wont stop the unreasonable towing, best to to patronize another location.

The entire copy center was unhelpful and inattentive. Stood waiting at the counter for 5 minutes without being acknowledged while the employees talked amongst themselves. Left the store without being helped.

Very helpful very sweet women polite

Great retail for all office supplies and more.

The perfect place for anything office related!

Shopping for a new shredder. Had exactly what we needed at a good price.

This is more for the UPS Store inside. Their “software is outdated” is what I was just told when attempting to have a label printed there. A label that the UPS Store provides online. Like really?

Very organized store with nice sales associates.

I went to use a computer and print. Very few internet cafes in the area so it was convenient but a little pricey.

Clean and organized as usual, except for the coffee cups lazy people leave where they empty it !

Worst waited two hours to get a shredder did not get it I just left

Good office supply store have almost everything you need, tall guy that was working on 7-7-18 @ about 8pm was a bit rude, but the cashier more then made up for it.

If I could rate them zero I would. Recently stopped in to ship a package via UPS. Was charged $1 for 3 pieces of tape. When I complained I was told I was beat. I paid the $1, and donated a roll of tape for people who are pissed off like me. Staples sucks

Seriously dont have half the things they are displaying in store. Why have them displayed...

Frustrating. Went for a specific item shown to be available (5 of them) on website. Tech person helped me look and we found none.

Copies were expensive and machine worked poorly and slowly....crowded with customers and limited staff to help....just an all round bad experience

Always great service n peeps

They need more help!

Always helpful service.

Used the staples app to have a document printed at the store when I arrived I was directed to a self serve kiosk and given no instructions on how to use it.

Good services

Found out that if your a rewards member you get screwed out of in store sales

Staples has gotten very expensive and thier selection. Is limited now. Shop here buy online.. Its sad how it isnt very friendly anymore.

A great place to shop!!!

Excellent service..

Waiting 25 minutes to get one fire stick

Went in the store and got what I needed.

Excellent service

Helpful staff

Friendly staff...close to home

Great staff

Great

Love this place

Good

Had what I needed

Staples

It offers good service 😁👍

Its a good place I always find what I need