First time using service department. Shuttle to/from downtown for work made it easy. Service guys were excellent and found the issue fast. They took care of it and didn’t charge me, which was unexpected as it turned out not to be a warranty item. Very satisfied with them and appreciated the text updates for scheduling and car status. They called to let me know it was done, what they found, and what they did to fix the issue. Totally satisfied!

It was an awesome experience. Howard Cherry immediately met us as soon as we entered the lot. He was very personable and knew everything about the vehicle we wanted to purchase. He not only showed us all of the features on the vehicle but had us actually do it ourselves. Very patient with us. He offered to answer any questions we had in the future and also have us come back into the dealership if we needed any hands on instruction. Howard was the best salesman we have ever had and we will tell others to look him up next time they need to replace a vehicle.

My car unexpectedly broke while we were visiting Topeka. We were over 100 miles from home and the people here took such great care of me and my car. It felt as if I had been a long time customer. Such professionalism and respect from the staff. I appreciate everything and will definitely recommend anyone

There is a new change of management, which I’ve had great experience with. They have been super kind to fix what I need done and are very communicative. A positive change from my prior experience.

Ive been a customer since 2012. Ive always received good service. My Hyundai never needed any major repairs until a recent factory recall. While my 9 year old car was tied up waiting on parts, they provided me with nearly new vehicles to drive . Thanks guys

This was a wonderful experience from beginning to end. The salesman felt like a helper and had great product knowledge. I felt like I was taken great care of by everyone in the process from sales to signatures. Would recommend highly to anyone looking at cars right now. Oh yeah, and I got exactly the car I was looking for and I love it.

The current worldwide shortage of microchips can make it difficult and stressful looking for a new vehicle. But meeting Garrett Chaffin at Topeka LairdNoller Hyundai changed all of that. He was courteous from the start and listened to our needs. Through excellent communication & determination Garrett was able to secure a vehicle to purchase in 5 days. He went above and beyond ensuring we had a good experience from testing driving, patiently explaining the car features and assisting with the set up of the menu options. If anyone is looking for a vehicle I highly recommend Garrett and this Topeka dealership.

I had a wonderful experience at The Laird Noller Hyundai service area..Wyatt Slavems the Service Advisor took care of my car, and treated me with respect. He kept me informed when a part had to be ordered from beginning to completion. I will for sure return!

Laird Noller Hyundai has an awesome service department. I usually book on line and can get in within a day or two. I always choose Raymond Wockenfuss as my technician. From my first encounter with him his knowledge, professionalism, and welcoming personality were evident. His honesty is almost unheard of in the industry. I know I never pay for anything that isnt necessary and I am always given all information to make informed decisions about the care of my vehicle which I purchased from this dealership 9 years ago. (Howard Cherry was my salesman and he showed these qualities as well.) A free shuttle service to and from the appointment is provided or you may enjoy an inviting waiting room stocked with complimentary bottled water, coffee, and cappuccino. I gladly recommend Laird Noller Hyundai.

So the service was good. The reminders, getting it set up no issues. This was the first service from being brand new with 8000 miles. The fluids should have all be topped off according to the maintenance program that came with the brand new car. I believe everything was topped off except the windshield wiper fluid. The low fluid light came on so I filled it myself. It is not a huge deal but if you’re following a check list makes you wonder if it is actually followed. Thank you.

Car buying process was super easy and fun thanks to Garrett, he’s the best! Went over the car with me and all it’s functions. He made sure I was happy with my purchase and the process (I am)! Everyone else was super friendly and helpful as well.

Chad was a super amazing advisor. He took care of all my needs and kept me informed the entire time. Highly recommend coming to see him for any of your future services.

Rick Talley was fabulous to deal with. Extremely knowledgeable about all the features of the car. Went above and beyond to make sure everything was set up including Android Play. Also, transferred our stuff from the old car to the new one. Highly recommend the dealership and the team.

Great salesman. We have worked with Rick and now Don and they were both great. Neither of them where pushy or forceful.

The team made the process very simple and fast. Chris James made me feel very comfortable with the whole process, and Jacob was very knowledgeable about the entire leasing process. I will definitely recommend the team at Laird Noller Hyundai

I was traveling across country and broke down in your town. It was just before the July 4th holiday weekend. I was so appreciative of how you found the part I needed and helped me get back on the road safely so I didnt need to stay another 4-5 days waiting for repairs. Your team was very helpful and friendly and made me feel well taken care of during a difficult time. Thank you and I highly recommend you!!

Jimmy Bleshe provided excellent service. He answered all of our questions, kept us up to date during the entire process, and took great care of us.

I had a great experience. I was not pressured to buy the car I chose and the salesman explained all the features of the car and all the paperwork. I would recommend coming here if you need a new/used car. Also all of the staff are friendly and willing to help you.

The service staff were friendly, courteous and professional. Oil change was quick as opposed to other places making you wait hours. Ill be back.

Great customer service. Garrett our sales associate was awesome and got us taken care of. If you want the best car buying experience go see this guy for you next car purchase

Every time I take my car here, I receive excellent customer service. Everyone is very friendly, thorough, and informative. I never feel pressured to have something fixed on my car that doesn’t need to be fixed. Any time I have questions about what needs fixed on my car or how much it will cost, they are happy to answer all of my questions. I will always take my care to them for their services. They are great!

Very nice people great customer service it was my first time at a dealership buying a car and it was enjoyable.

Wyatt got my car in and out in good time, everyone is friendly and service is always good.

Quickly got my vehicle in for an oil change and they got it finished quickly also. I appreciated the fast service.

Engine went out in my car and they did the best service that they could on my car and I got my car back and running and a timely manner and the service was good people treated me like family

I went in for a key fob and an oil change and tire rotation. From get go waited awhile just to get checked in.Then they informed me I need a full engine flush and filter change with out looking at my vehicle. I politely said no thanks. But he was insistent on it asked me 3 times. Tried to scare me in to spending another close to 700.00 $ that wasnt needed. Was waiting about 30 min. Guy came back then in formed me they checked my car and cant rotate my tire because I have bubbles in both my front tires. Then quoted me 500.00$ to fix problem. Then waited another 30 minutes. He came back again and this time it was my brakes. Then quoted me 1000.00$ for new brakes and routers. By this time my blood pressure was up & I was not happy at all. Then waited for another 1hr and half. He comes back & tells me he found another key fob that would work for 100.00$ cheaper. So I sad fine. He came back 30 minutes later said it wouldnt work. Now I have to buy 2 key fobs instead of one for 120.00$ a pop plus programing at 70.00$ I told him no Im good. Needless to say I was quoted cloose to 2,500$ of work they said needed to be done. If you are a female DONT GO TO THIS PLACE PLEASE !!!! They take advantage of females. They scare you & tell you all these things that are wrong with your vehicle to get you to pay outrageous prices & ridiculous labor prices. Then I was so heated by the time this was all said & done. All that got done was an oil change. That thank fully I got for free because of all the pressure & stress. Thankful Im mechanically inclined to know better. RIDICULOUS!!!! Then the guy had the nerve to tell me your going to get a survey he would appreciate a 5 star review. Yea right I was just glad to get out of there & run far away. I wont be back unless absolutely necessary.

Beware! They do break the engines. I moved here from other states. My first time my car engines breakdown cause they mechanic did? Not same other my mechanic. My car was great travel and no problem the engines when I arrive liard noller my first time the service this location for needed change oil. Few weeks later engines breakdown. I just puzzle. My car never happened before. They did break my engines. No ride for 3 months and no loan rent car. I notice they have a lot parking cars. When I back to my old home in other state and my mechanic check my car they said possible LIARd Noller mechanic did put a water in the engines cause problem and they looking fouled want a money rip off. I don’t trust them. Stars zero!

I came into Topeka for a wedding when my Sonata started having some sort of electronic issues. It was late in the day, however Raymond was attentive to my travel needs & had my car up and running so that I had a pc of mind when traveling back home. His willingness to help me out made my trip that much better. Special thanks to Raymond ... A+ in customer service!!!

Amazing customer service and they made buying my first car way less nerve wracking, felt very comfortable in their environment. I’m beyond happy with my new car and the friendly service I got to experience.

Chris James helped us to get a new 2021 Hyundai Elantra and the entire experience was great. He was quick, informative, and very helpful. Would recommend.

Easiest car buying experience as always! This is my 3rd vehicle from Laird Noller in Topeka and each time is better than the next! Shout out to Johnny Pittman, go see him!

3/2/2021 TheCustomer Service I experienced was Top Shelf. First off I was greeted by 2 employees ready to help me. They asked me what I needed I answered Service on my car. They both directed me towards the shop. So very professional I appreciated it was my first time there. Afterwards I was given courteous, fast, friendly, service. My contact asked me a few questions about what the problem my car was having. I told him, he said. Well get you fixed up. I had to admit I was hoping they could take care of the issue. Since I was not from there. They repaired my car in record time.I was back home after lunch. They exceeded my expectations. I am going back for more 🚗 care. In all if you want an incredible Customer Service and Commitment. I recommend 👌 100%L.P

Shawn was great! He was able to work with me and I bought a 2022 Hyundai Tuscon and LOVE IT! Everyone at this dealership was super friendly and I will recommend anyone looking for a car to head their way!

Great service. Friendly people. Couldnt have asked for more.

This is the 2nd time I’ve used Laird Noller- both purchases were new cars. I worked with Garret who was great in tirelessly working to find a car for me ! Will go back to them again.

Excellent service department, works very hard to keep the customer informed and satisfied

Besides forgetting to change the sticker in my window that says when to get my oil changed again, everything was good

The Gus and gals are always welcoming, they are always willing to help and its always a great atmosphere when I visit. Keep it up!!!!👍

I stopped in because my fender was becoming detached. One of the gentlemen that worked in the service center had me pull my car in and he fixed it within ten-minutes. He checked it several times with great care. My car was not bought there so there was no warranty. I went up to pay and he said, “Have a great day and there is no charge”. There really is kindness in the world. Thank you

Great team! Professional and fast. My card is in great shape because I’ve been bringing it here since I bought it here!!Thanks to everyone there!

Im sure I will not be going back here. Even though they gave me my oil change for free it took me asking questions after waiting two hours why it was taking so long. I guess there was a recall I was never informed about.

I left my cell phone number so I could be reached. Imagine my disappointment when I arrived home and found a message of a service need. When advised of the need when I picked up my vehicle, I was not inclined to take the additional time for the recommended additional service.Additionally, when I got into my car, my seat had a plastic cover and paper floor mat which I discarded when I stopped at another business.I mention these things because, these are items addressed in the larger dealerships in larger metro areas.

Fast service, good prices, doesn’t upsell, good communication!

Great maintenance team went in for my first service on my 2021 pallisade I live 90 miles south of the dealer. I had my brother and his wife with my wife and myself. They gave us a loaner to go to lunch I will return to this dealership for all my updates and service on my vehicle . Also we are very happy with our Pallisade.

Everyone was great to deal with. Very positive, friendly and knowledgeable. Made the car buying experience smooth!

The entire staff was professional and knowledgeable. Chris James showed me several cars and was patient despite my indecisiveness. I would recommend Laird Noller Hyundai hands down!

Rick Talley is the best. he did a great job explain everything, and help difficult situation! I think he is the one of best dealer! Thank you!

Sean Leary was great to work with today on buying my new car. I felt zero pressure to buy. He took my needs and helped me get the car that I could afford. I will definitely be buying from Sean and Noller Hyundai again!

Great service, great communication! Very happy!

We are from Des Moines area. Found a late model used vehicle at LairdNoller that met our needs. They made it very easy to work with remotely. The vehicle was priced very competitively which is part of the reason wepurchased from them. The vehicle was prepped very well and looked brand new and had a full tank of gas. They had all the paperwork ready when we got there to help us get back on the road home. Overall a good buying experience.

Laird-Noller Hyundai Topeka redeemed my opinion of Hyundai after the screw-up we experienced at Flint-Hills Manhattan. Love my Kona, and salesperson Howard Cherry was straight forward, helpful, and just great to work with.

I have never had a service experience worse than this. I have owned 2 Elantras (currently a 2016), and loved both. I drive about 35K miles/year, so reliability is very important to me. Their reliability is unquestioned in my opinion, and Hyundais reactions to problems is apparent. Here is why I am so unhappy with Noller Hyundai. I had received notice of a class- action suit involving certain Hyundai engines developing a piston clap that lead to engine failure, but at that time had no indication of that issue in my vehicle. However, a short time later (less than a month) there was an extreme cold spell where I live, and suddenly my check engine light came on. I took it to my usual mechanic, and let him know the indicator had been on the day before, but hadnt stayed on this 2nd day. I also informed him about this piston clap issue and asked his advice. He suggested that because it was perhaps related I should take it to the dealership to be dealt with. I went to Noller and was told is was an oil pressure issue and it would require repair (about $300) but that it was safe to drive until I could get time to repair it. I made an appt to bring it back 3 days later. When I took it back, after 90 minutes I was told I needed a new engine. ($6000) I asked if it was potentially related to the piston clap problem and was told it was not. Needless to say, I was very unhappy. But, the service to told me that because I was a loyal Hyundai owner and had taken his care of my car mechanically, he would contact Hyundai to see if they would agree to pay part of the repair cost. Hyundai agreed to pay 75%. The service rep. indicated that he would order the parts and the work would start ASAP and would most likely take 7-10 days. The dealership contacted a local car rental agency and I went to rent a vehicle. After 8 days I returned the rental and waited for a call to tell me my repairs were completed. No call. Three days later, I called the dealership and was told there were some parts not available (COVID-19 demand issues) and he didnt have a time line. So I contacted a friend to borrow a vehicle, because there were no rentals available anywhere in my city. After 3 more days, I received a call from the dealership indicating the parts would be available in approximately 10 days, received 4 days after that, and within a week of those parts being received, my car would be repaired. After 15 days, I again contacted the dealership, and was told the parts were still not available! I went to the dealership to let them know I needed a loaner vehicle, because I dont have other members in my household or relatives in town that I could borrow a vehicle from, and there were none available to rent. To their defense, I was given a loaner vehicle without restriction. My complaints are this: nearly every conversation regarding availability of parts, changes in time line, or optional arrangements for a vehicle for me to utilize, was initiated by me. There was never a suggestion that a loaner could be provided, I had to approach the dealership owner to request one. (Just a side note, a sales rep did suggest that he could sell me a new car.) Finally, after 110 days, I was contacted that my car was repaired. And the service rep, at that time indicated how urgent it was that I come retrieve my car because they had another customer who needed the loaner vehicle as soon as possible! Never again.

Jesse made this whole process super easy and speedy. I can honestly say this was the quickest weve been in and out when trading in a car for a new one. We are long time Noller Hyundai/ Laird Noller customers and will keep coming back!

Buying my 2019 Hyundai Santa Fe at Noller, in Topeka, was one of the best vehicle buying experiences I’ve had. My salesperson, Garrett Chaffin, was not pushy at all, extremely knowledgeable about the vehicle & attentive to my needs as a buyer. The manager, Ricky, worked with me to accommodate my items of concern & we were able to negotiate a fair trade for all of us. Jordan, in the business office, was sharp, quick & really knew the finance & paperwork.Overall, this ‘team’ turned a normally stressful experience into a smooth & easy transaction.I highly recommend you do your business here!Thanks to all of you!

They put new tires on our car. Got us right in and were done when they said they would be. Great job.

The service department has very friendly workers. I do feel that prices are way more than they need to be, but this is probably true at any dealership.

They were able to get us in right away when we had an issue with our car. Because of a parts delay, it took a week for the repairs to be completed.

Took my 2012 Dodge Durango in to have them troubleshoot a noise that I couldnt identify. Where it was coming from. They found the problem and fixed the issue at no charge. They have always had great customer service. Ill always go back to them. Kudos to the technician,Blake Hamilton for working on my Durango

Howard cherry is amazing help and their finance manager talks you through everything!

I needed a new engine and wad worried it might not be a recall item. Travis worked very hard to make sure it was covered. He is excellent with customers. He made sure he helped me get through this experience.

Travis was phenomenal for us and provided great service. We will definitely continue with Laird Noller Hyundai

It was a wonderful experience. Garett and Nick were both so great! They helped me feel comfortable in a situation that could have been pretty stressful! I feel like I got pretty lucky! And I LOVE my new car!!! It’s perfect!!!

Awesome first experience of taking care of my car! super nice people was done fast and mine was FREE!(it was an open recall but still) So all together a great experience.

A short notice out of town commitment came up but I needed an oil change on the car. Laird Noller Hyundai, Topeka got me in the same day I called. Great people with knowledge and friendly customer service. I plan to buy another vehicle (my third) there.

The staff 8s outstanding. They arranged for my vehicle to be picked up and return. This made servicing my vehicle worry free during the pandemic.

I had a great buying experience at Laird Noller Hyundai, primarily because of my salesperson, Garret Chaffin. I greatly appreciate his knowledge, helpfulness, and customer service.

Great experience, friendly & hospitable staff! Great place to buy a car!

This is my favorite dealership in Topeka. I’ve purchased my vehicles here for many years and have used their service department for all of those years as well. They are great to work with. Most recently, I had a tire with a slow air leak. It required a new tire. There were no tires in Topeka of that size, so they ordered it from KC. The next day I received a phone call, got me in right away. They replaced the tire quickly and I was on my way. Great dealership and service department!!

Technician (Blake) replaced all 4 tires and did an oil change on my Acadia. He looked over the vehicle to let me know exactly what else needed to be kept an eye on in the future. He did a great job. Would recommend service there to anyone.

Ive never had any issues taking my car here for service and Ive been going here for years. Last visit, Travis had great customer service, very easy check in. I didnt realize they closed at 3 and was late to pick up my car and he was very kind about it and waited. Thank you!

Chris James is a terrific non-pressure sales aid. I enjoyed him as a sales rep and a person. The finance manager was a fun straight shooter that I enjoyed dealing with. Is it possible to give them each 6 stars?

Fast service and awesome waiting area. Didnt try to have me do anything unnecessary.

Took my 2015 Hyundai Sonata there for recommended 60,000 mile anti freeze flush and fill on 9/10/2020. After dropping off my car, received a call from Raymond asking me if I would also like to get and oil change. I told him no. Don’t want an oil change. When I picked up my car I noticed the attached sticker on my windshield indicating an Oil change was done and when the next one was due. I was not charged for an oil change on my bill. Was Only charged for the anti freeze service. Since the sticker was on my windshield, I popped the hood to check my oil to see if the oil was new. When I checked the dip stick my oil level was not new and very low below the L (low) line. I went back and asked Raymond if an oil change was started, and not finished, was the reason my oil level was low? He said absolutely not sir. I was also asked if I would like to get a new battery since my cold cranking amps were only 400 and should be 800. I said no. After leaving Hyundai service, I drove to another service location and asked them to test my battery. They said my battery was fine and did not need to be replaced. So some questions I have:1. Why call me and ask me if I want an oil change when one was not needed?2. Why was the oil change sticker put on my car indicating and oil change had been performed?3. Why was my oil level below the L (Low) level). Was an oil change started and not completed?4. Why was I told I needed a new battery when I did not need one?My level of trust has been somewhat compromised at this service facility.

Service was quick. Waiting area was clean and uncrowded. No upsetting. Vehicle was sanitized when work was completed. Service Advisor was knowledgeable and competent. Great all around experience.

The service guy that I dealt with, Travis was awesome. However, a job that would have taken a day back home took almost a week. My car had about 100 extra miles on, the interior was left a wreck and the contents of storage areas were emptied onto the floor and seats including a coffee cup upside down in the seat, thank goodness the coffee had dried. It seemed like they were just hunting and pecking. I was given one price and then after applying the warranty they added on some totals to make up.The only reason I went here is because we were stuck visiting and no where else to go. We were to leave on Sunday to get kids home for school but instead left on Thursday, took the car there the previous Friday and took at least 2 days each time they needed a new part.

Dont know the mechanics name, but he was excellent. I highly recommend.

My son bought a new Elantra from Noller a few years ago. Turns out there is a known problem with the engines in that car where they leak oil into a part of the engine that should not have oil in it! They are going to fix it for free. They have had his car since last week. They hinted that they could get him a loaner car. Guess what? No cars available to loan out in that big car lot. Oh and the part still isnt available. When will it be in. No one seems to know. In my family, we call that BAD customer service. Im looking for a new Mazda. Guess I will go to KC.

Very courteous personnel. Felt good with the mechanics checking the car. Thanks

Staff were very kind and accommodating. Went above and beyond during and after our vehicle purchase.

Howard Cherry is a experienced salesperson that knows what he is doing highly recommended

Quick and great customer support, very informative and has a great selection of cars.

Ralph, Jordan and Rick were very helpful making it a great experience!

Outstanding customer service

Bought an Elantra last year. Been a good car. Check engine light came on and it started running a bit rough. Called service department and they got me in early the next morning and had the car fixed very quickly. Always friendly and helpful. Shop staff was all wearing masks masks to help with the whole pandemic thing. Very pleased as always.

Very helpful staff. Went above and beyond to diagnose things that weren’t even included in my recall. I recommend Noller Hyundai to everyone who wants an honest mechanic!

Stayed late to work with our schedule, very nice and helpful!

They were wonderful! I will continue to take my vehicles there.

If I lived in Topeka I would continue to get my service here. Raymond was so wonderful from the first time I spoke with him on the phone to when he handed me my keys at the end. I told them I was traveling and had a long drive and they were very quick to get me an appointment and even quicker to get my car in and the service completed.

My wife and I had a great buying experience working with Chris James at Laird Noller Hyundai. Fair price, excellent customer service, and quick transaction.

Raymond took the lead for my appt. today.You are lucky to have him! Hes a very personable, helpful, and patient young man! So, you again get 5 stars from me! You have OUTSTANDING service,professional results, and a caring staff----at every turn! TY. :*) pf💝

We absolutely love Laird Noller Mazda Hyundai Genesis on Kansas Ave in Topeka, KS. The salesmen are extremely helpful & informative. We got exactly what we wanted and they worked to get us the best rate & the whole experience went smoothly. If you’re looking for a car & want great service check them out & ask for Garrett!

I brought my car in at the time I had scheduled my appointment for.I had someone pick me, the person did not ask me for a time to pick up the car.I called at 12:30, as I dropped my car off at 8:30, and asked if it was done yet, I was told it had not even been taken back yet to be serviced, I asked why not and was told that at one point they had 9 to 10 people waiting on their cars to be serviced, I was very upset, and said I had made a appointment and shouldnt my car have been serviced before them and was told no because I had someone pick me up.My car was not done until 2:30!!!All that was being done was a oil change and a recall part.

I had a great experience buying my Hyundai Tucson. Chris James is the best! He took care of me.

I was interested in a vehicle at the Lawrence store, but wondered about whether or not I could test drive the vehicle from the Topeka Laird Noller location at my convenience. Rick was not only able to get the car from Lawrence to Topeka but was able to get everything ready for me to come out and have an easy-going and successful car buying experience that same day. I would highly recommend car shopping with Rick and his team in the future!

Excellent service and the guys were very friendly. I appreciated the call just to update me on what was happening and being done with my vehicle.

Noller is a great place to bring your vehicle. Travis does great work . The work that they do is 💯 percent accurate and complete . I am very satisfied with the service I have received.

Service had my car in quickly for a routine oil change, they discussed any other recommendations and had them finished promptly. Great staff, very friendly.

My vehicle was evaluated and all work completed very efficiently

No waiting in arrival. Checked in and work started immediately. Service advisor was.highly knowledgeable and very professional. Took the time to explain the issues with vehicle and did not pressure me into unneeded services.Would highly recommend this dealer for services

Great friendly service. I have purchased 2 cars this year from them. Would highly recommend