First time experience with the service department today and couldnt have been more pleased. John Gilbert, my service advisor was thorough and friendly....and I appreciated his patience as well. My car was serviced in a timely manner and the bill was a pleasant surprise. Looking forward to doing all my service in the future right here with John. Thanks again!!
Jacob made buying a car easy. Knowledgeable of all the features on cars and was sure to offer his honest opinion. Made me feel comfortable when making a BIG purchase. Because of Jacob and Friends at Cap City Nissan i know i can always get home safe!
Purchased a Chevy Malibu today from Lee. He was very professional. Chris in the finance office was excellent as well. We had a good time signing the paper work. Would give 10 stars if possible. Great experience.
My car was fixed! The personnel is great. They keep you posted by text how things are going while they fix your car. The cashier was lovely and friendly. I will definitely going back when my car needs more work done. 😊
Jacob was awesome to work with! He was not your typical pushy salesman. Very satisfied with Capital City Nissan on how they treat you from the moment you walk in the door all the way through the buying experience!
The most recent experience was ok. The previous experience was not. I took a short trip after taking my car to Nissan in Topeka, and i ended up having to stop to another dealer, a Nissan in Des Moines, who actually informed me about the lousy job they had done in Topeka and that is why i had to stop for a quick repair with them. I was really disappointed, since i only take my car to the Nissan in Topeka.
I had a very positive experience with Lee. Chris in the finance office was excellent as well. He is very knowledgeable about cultural matters and finance related stuff. Dude even knew who Chris Webby is. I was very impressed.
Randy is great. He is a great person to work with! he does everything he can to work with you and get you in your dream car that you have been wanting, if something needs fixed before you buy he has got you there to he is awesome. So I defiantly recommend ANYONE to buy a car with Randy at Capital City Nissan!!! Thank you Randy for getting me in to my car that i have been dreaming about!!!!
Love the follow through! I inquired about the new Pathfinder knowing they are hard to get. My salesman, Alfredo, let me know when one arrived and sent me pictures. I made an appointment to see it. The purchase process was easy and did NOT take a long time. Everyone was very accommodating. I couldn’t be happier!
We just bought a car here and everyone we have worked with at Nissan has been awesome! We worked with Jacob Bond and he was and has been great at getting us what we wanted for a vehicle and done to our vehicle! Will definitely be coming back.
Travis Taylor is an excellent officer and he is very nice and friendly to me and my friend. He gives us really good price for my Altima and great services. Never hesitate to come here and look for Travis!
Travis Taylor is a very good sales person here at Nissan. Very good service! Fair price! Great communication!
They do pretty good. One day I got my car and the radiator hose popped off after being in their shop though..maybe it was for the learning experience?
I thought it was comical though. I filled out the information about my vehicle, color, tag #, etc. I was sitting in waiting area and the guy came in asking for my key. I stated it was in the vehicle. He swore it was not. I again said it was. We both walked out. I walked to the left, him to the right, to an ORANGE vehicle, me to my Grey vehicle. BOOM, the key was in my vehicle. Thought that was the point of filling that information out.
Everyone was so nice and answered all my questions! I traded a vehicle and got a 2021 Nissan Rogue and I love it! The staff was very accommodating to all my needs and very professional!
Joel is an awesome sale professional. He went above and beyond to help me while I was looking and and then buying my vehicle. I would definitely recommend him if you are looking for a new or used vehicle.
I live in Kansas City and called the dealership to set up a time for me to drive an hour to see a truck they had in their lot. I got connected with Travis Taylor and he informed me about their delivery options. Travis made the process seamless when buying a vehicle typically is not. I love the truck and would definitely recommend this dealership and Travis to anyone looking for a vehicle, whether they’re close to the dealership or not.
Joel and the manager were extremely helpful and bent over backwards to make sure and give me a great deal. Very easy to work with, fast, and great service! Highly recommend!
From start to finish, this team made the buying process very easy. Joel was outstanding to work with and facilitated every need and anticipated all questions very well. Once we discussed financing options and trade-in value with Bill, I knew I was in good hands. They didnt try to push me down on value and actually offered more than I was expecting, due to some trim options they noticed and I had forgot to mention. That kind of honesty goes a long way with a customer. Chris in finance really sealed the deal to make a repeat customer out of me though. While the tedious task of signing all the paperwork on a new vehicle can be daunting, the intermittent offer of magic tricks, and his pro quality stand up comic routine had me dying of laughter. I couldnt have asked for a better overall experience at a dealership. I will see these guys again when im ready to buy another! And I wont hesitate at all to send others their way!
I have always thought this Nissan dealership was great. After today....ahhhh. We were told before they started work they would call us. I called back several times to find status...if I have to hear Nick Nissan on recording one more time after being passed off to people! They texted husband...not me...at 3 thirty and no time to do work.Looking to trade beautiful 250 Z with 53000 miles...where is a dealer that values service and long term customers.
Had my oil changed. Easy process and the communication along the way was great. I sat in the lobby and worked remotely while I waited — about an hour.
The service was friendly and thorough. The shuttle service was great and got me to work on time. My only suggestion would be to let customers know exactly where their car is parked. I had to walk a lot of the lot trying to guess which car was mine until I got close enough to press the alarm button.
My husband and I were looking for a third row vehicle. With COVID, we were able to do most of our shopping online. Joel Rodriguez reached out to me and sent me additional information on the 2019 Nissan Pathfinder I fell in love with. We set up an appointment for us to test drive. During the appointment set up, Joel was very transparent and let me know exactly what we needed to bring with us to make a smother sale. We brought our three rowdy boys with us. They were entertained while we were able to negotiate the logistics of the sale. Joel was very easy to speak with and polite. He met all of our needs with the sale. We will recommend Capitol City Nissan to all our friends and family. The hour drive to Topeka is well worth the experience we had! We can’t thank you guys enough!!!
I have gone to them for years because they do good work, have a clean shop, communicate well, and are fair.
Randy Morehead is the GOAT sales people that I have worked with! He is direct and to the point and doesn’t try to BS. I recommend him if you are looking for a great experience that encompasses all of your needs while you are in charge!
Great people with some great motive! Thank you to Jeremy for helping us come in looking at a car and have us leave in a new one!!
Very professional service and good customer care, they explain the service needed or required and very cost effective
Very good experience having my tire pressure sensors fixed. Planning to have more service completed here.
I bought 2 cars from this dealership and I was very pleased with my service. There was a miscommunication at first but the owner made sure I was taken care of and still currently checks in to make sure everything is to my satisfaction. I would highly recommend going through them. Very professional and will make sure you are absolutely satisfied with your experience!
I found a car on line, at noon I called the dealership, had someone immediately get me to Lee Barrios, and after just a few minutes, he gave me a list of questions about my trade in, a few pictures, and boom! We had a deal. They gave a great price on my trade in and a REALLY good price on my Jeep! Lee found a driver and he drove from Topeka to KC, I signed a few papers and was driving my dream vehicle by 6:00 PM! Even a few days later, I just cant get over it. Id deal with Lee and Capital City NIssan any time!
Everything went great. Joel and everyone was great. Wasn’t even considering a Nissan but will definitely be back.
Very easy to work with and brought us the car the same day of purchase. Excellent service!!
Came up today with my Dad and purchased a 2018 Nissan Kicks. 8th car my family has bought here. We keep coming back because of the excellent experience we always have with Crouch in the finance office. Randy was our salesman today. Both he and Crouch were awesome. Thank you to those 2. Highly recommend these guys.
Service staff - professional and got my car serviced well and completed fast. Very pleased. ALL staff members I have spoken to and consulted with have been awesome. Salesman James Payne sold me my car and was so thorough answering my numerous questions and very courteous. Well done staff! Thank you so much.
Hi, My name is Mark Harwood. I was a hopeful prospective customer. I went in today in hopes of a purchasing a new Nissan Rogue. I might add that I was there two weeks earlier and made an offer that was below the invoice price on a vehicle and was informed that they were firm to the invoice price... well, fair enough. Today, I figure since they gave up trying so easy the last time, I would ask why they didnt pursue me to gain my business considering Im a local with added future business to their shop and future sales. I was then informed that they were now selling at $2000.00 above invoice! I mean I was already extended an offer, and literally it went up 2000.00$ over 2 weeks, as it to punish me for not taking it two weeks ago! I guess they dont want my business and loyalty, so I wont feel bad going out of town or state to buy. The initial sale is one thing, but as a customer, I value the after sale of service and repeat business and word of mouth. I guess Ive seen their true colors. Guess when cars are plentiful again, and they soon will be, how many people like myself wont soon forget how they were recieved by people that care more about the dealership owners, or manufacturers of their products. By the way, this was not some special car that you would ever expect to pay above invoice for, it was a Nissan Rogue, middle of the line SL model! I like what I hear about the vehicle and the service department, but they are misguided in the area of sales! Everything is negotiable. Remember, cash can be used anywhere, cars like this 2021 that is already a year old have a short shelf life, think about that when their talking you into purchasing GAP insurance. I wonder how many people are going to say, Im not buying last years model at todays price, SLASH IT! Believe me, this hold out for a buck will cost Capitol city Nissan in the long run. Thats just bad business!
Joel helped us find the perfect vehicle wanted! I would definitely recommend Joel at Topeka Nissan
We recently traded in our car for a Nissan Pathfinder. I have been very pleased with the other Nissans we have owned. Our experience at Capital City Nissan was great. They were not pushy. They were patient as my husband and I took our time making our decision. Everyone was very pleasant. We will definitely be back!
Thanks to Randy Moorehead and the Capital City Nissan Team for the most effortless and quick negotiating car sale ever.By far the most competitive price on a new vehicle, with best offer on trade in after speaking to nine other dealers in three states.We bought the vehicle sight unseen and every detail was as described if not better. For even more convenience, they had it delivered 170 miles to my mother’s home.I negotiated this deal on behalf of mymother for whom the car buying experience is the very last thing she wants to ever do. With honesty, fairness, and integrity Randy made what is normally a stressful experience and turned it into a joyful one. Thank you Randy for taking care of Mom.
Had a great experience buying my new Rogue today. Jeremy was great, and Crouch in the finance office was awesome. By far the best experience in a finance office of all the cars I have bought. Highly recommend these guys.
I dont live in Topeka anymore but if I need a service while I am visiting I will definitely go to Capital City Nissan.The staff are very friendly and work completed timely and accurate.
Purchased a 2015 Honda CRV. Like most people I hate buying cars. Like most people I also despise the finance process and finance managers. If you’re like me, come buy your car at Cap City Nissan. Chris in the finance office made my purchase memorable. That dude is funny AF and seemed to know what he was doing. Truly a great experience and a special thank you to Chris.
Robert Dasher was a pleasure to work with. I look forward to working with him again!
Im out of state in North Carolina. I contacted Capital City Nissan of Topeka looking to purchase a car for my daughter who lives in Topeka. They helped me get through the usually daunting process of purchasing a vehicle from start to finish, with total ease and with the utmost level of professionalism. The staff at Capital City Nissan of Topeka were all top-notch professionals and showed that they care about making and keeping their valued customers happy. Their customer service is second to none. They truly go out of their way to help you purchase a vehicle that youll be completely satisfied with. Lee Barrios was my salesman, and he did not engage me in the typical pressure tactics that a lot of car dealers use. Lee was intuitive, intelligent, patient, helpful and very professional through the entire process. Job well done, Lee (A+!!!), and highly recommended if youre looking for a great car buying experience, as well as a great car at a fair price.
It was actually a really fun time buying my car from here. It was the first time I ever purchased a car and Jeremy made it a breeze. He was so nice to work with.
They made my new car buying experience very pleasant and easy. Their staff is very friendly and easy to work with and strive to give the best buying experience possible
Talked to Steve about my maxima, wonderful service and would definitely recommend to anyone looking to buy a new vehicle or get theirs serviced.
I went there for an oil change and was out in a little over an hour (without an appointment). Customer service was awesome!!
Capital City Nissan is professional. Jeremy Nixon was easy to work with and very professional
Had a wonderful experience at Cap City Nissan for the 2nd time this year. Jeremy has been great both times. Our experience in the finance office with Chris is what made this our first stop when buying a car this time however. Cap City Nissan is a great local business with great people who care about their customers.
Randy is amazing!! My husband and I were in a bind when one of our cars broke down. We were needing a car fast!! I called him at 6 and by the time they closed he got us into an amazing car without being pressured to buy what he had on the lot!!! He was so amazing and not trying to push us into a car that we didn’t want!!! We ended up leaving with an amazing Rogue!!! Thanks Randy!! We will be back for our next one :).
My wife and I came looking for a car for her. It was a long day of decisions. Lol. Jeremy was my salesman and he was amazing, patient and understanding to us taking all day to make the right choice on a car. We are so Thankful for him and greatly appreciate his expertise that helped us is this very important buying process.Searching for a car please ask for Jeremy. His knowledge of the cars, patience and honesty was so helpful in us making the right decision.Joel & Irene
They got my car back to me quickly and were very friendly.
I had the best experience.I have had bad experiences with other dealers and when I walked in I didn’t really want to deal with a sales man. I knew what I wanted and be done. When I talked with Travis Taylor he really took the time and helped me get the best deal and see what we could. By the end I was able to leave the lot with my first Brand New car. He really put the time and even washed my car and filled up the tank. I would recommend This dealership and Travis Taylor all day long. I would come back! Thank you so much for making my day or month or even year so much better then how it started!
It was a great experience buying Nissan PATHFINDER at Capital City Nissan Of Topeka.the people I dealt there were very professional. I have never purchased a vehicle online.This was the first time. After talking to Alfredo Barrios and Bilal Bill Ashraf I was confident that I am getting the right deal and the right vehicle that I needed. their service was exceptional. I will surely recommend this place to my friends and colleagues.
Very happy with my trade in value. Joel was a fantastic sales person, and Josh in finance was great too! Drove 2.5 hours to make the deal and would do it again.
Thank you for the professionalism and fairness in price.
My visit at Capitol City Nissan was great. The staff was Friendly and courteous. I was treated like a valuable customer.
Got to work with Jacob. Very professional, friendly. I would buy another vehicle here.
Husband and I have each purchased a car here @ CapCity Nissan. Travis was our salesperson today and he was great. Chris in the finance office never disappoints, he is always a having a good time back there in the corner. These are great guys to do business with.
Alfredo and Travis couldnt have been nicer or more helpful. They made sure to answer all my questions and made sure I knew that I could call with any future question.
Joel is a great salesman easy to work with. The finance department was great to work with. I highly recommend
I took my car in due to having the same issues I had last summer when they told me I needed a new transmission. This time they told me that the transmission was out of warranty, the one that they had replaced six months prior. I stated that I did not receive any information of the warranty and it was six months old, that I shouldnt pay for it. Then after two days then changed their mind and told me it was my catalytic converter and it would cost $1500. I pulled my car from the shop after being lied to for three days. Took it to another mechanic and confirmed it wasnt my transmission nor the catalytic converter. They hadnt even touched the bolts to the converter as the bolts were still grimy and two bolts broke right off due to the corrosion. So instead of the $1500 Nissan told me that it would cost to fix my car it was $148.06. So what would of happened if I paid the $1500, my car still had issues and I take it back and they charge me more. Being a younger woman with no knowledge of cars, I took it to Capital City to trust them with it. I had to select one star, but they defiantly DO NOT deserve even one!
The salesman who helped me was wonderful and took care of everything to make the buying process so easy. Financing was easy.
We worked with Joel. He was great. He waited with my husband for 30 minutes until I got off work. We liked that there was no pressure to buy. Bill was also great with the negotiation and we feel like we got a good deal. Most importantly WE LOVE OUR NEW CAR!
Has a great team. Alfredo Barrios made helped make it an easy experience. Would highly recommend him and the dealership as a whole.
Travis the salesman was amazing. He helped us get into the vehicle we wanted. Even helped us take stuff out of our old vehicle to put in the new one. :)
Really great customer service and good quality people, and vehicles.
I worked with Travis yesterday on getting a new car. He is the best. I recommend him to everyone.
Great service and accurate. They new there knowledge on my vehicle and did not tell me my car needed more things fixed then the issues I knew about like most mechanic shops. 100 percent satisfied. Great job guys!!!!
Lee Barrios is a great salesman to work with! We have purchased several vehicles with Cap City Nissan and everyone has always been very helpful and not pushy at all. Josh the manager and Chris the financial man were also easy to work with. I would definitely recommend Cap City Nissan!
Was the worst. I made my appointment on 3/17 to bring my car in for an airbag recall on 4/7. The part was not there which was ordered on 4/1 per technician. Said part did not arrive until 4/9 and I was not able to pick my car up until 4/10 only bc I was persistent. There was no communication unless I called and when told I would get a return phone call I did not except from Randy who didnt know anything about what was going on.In my opinion the part needed should have been ordered within a few days after the appointment was made not 4days before my scheduled 730am appointment. If there had only been better communication I wouldnt have any issues but the lack thereof is unacceptable.
I had an awesome buying experience at Capital City Nissan. Jeremy was awesome. I emailed him at 3 am he responded by 4am. Which i was not expecting. What dedication! I spoke with him a few months ago. He kept me on the email list which i appreciated. He was very attentive to what i was looking for in a new vehicle. Excellent customer service skills.Chris in finance was very personable and down to earth. He was very clear with all the details of my purchase. It was a stress free process. We even listened to some yacht rock, lol.AAA Buying Experience!!!!!
I recently went to this dealership to just test drive a few cars with no intention really of working with them. However I QUICKLY changed my mind and it started with our very helpful salesman, Alfredo. He was there answering any questions I had while making me feel very comfortable and like I could trust him. I then test drove a Nissan Murano and just fell completely in love. They were so accommodating when they agreed to stay late with me while I was in the processing of purchasing a vehicle. I have a M-F, 8-5 job and lived out of town, so the fact that they made the process easy was a blessing. All of the employees there really made you feel at home. I could not have asked for a better experience my first time purchasing a vehicle. They went above and beyond!!! Thank you Capital City Nissan!
Very punctual. Got me in quickly working on the issue. Thats my first experience with Nissan and it was a good one.
I just bought a new Armada from them and worked with Randy Morehead. He was beyond professional and did not try to push me into buying the vehicle. He was forthcoming and direct when discussing it. Would I refer him to another person.....Absolutely 100%.Thanks Capital City Nissan for getting me in the car I have been wanting!
Jeremy was the best!!! Was able to give me the best deal! Excited to drive my new car. He was extremely respectful regarding the covid-19 social distancing, wearing masks!! Went to great lengths to keep me updated on cars, prices, mileage and warranties!Also a vet ..thank you for your service!!!
I went for an oil change. They forgot to put back the screws that hold the bottom plastic cap. The thing fell, and when I was backing up. It grabbed a ton of snow from the ground. I spent 2 hours fixing this because I had left to Oklahoma and it was Jan 1st, so no place was available to help me fix this. I will be coming back soon for them to fix it, and they better not ask for any payments!
Changed fanbelt and tensioner pulley as requested. Technician also noticed the brake fluid and coolant needed to be flushed and replaced.
Salesman was great. Went the extra mile to make sure we were satisfied with everything.
Today, my wife and I purchased a Pathfinder. The whole experience was positive. Travis was great to work with. I would definitely recommend Capital City Nissan to my friends.
Love text reminders, ready quickly, no surprise
Great place to get a vehicle extremely helpful associate named Joel Rodriguez. Help me get into new vehicle. Vehicle everything I wanted and more. If in the market for new vehicle give him a visit! 10/10 recommend
Nissan got me right in and took care of my problem in less then an hour. Im satified
This is a great place to look for a new car! My sales consultant, Travis, was so helpful and friendly the whole time. He really helped make the process a breeze.
I was in negotiations with another car dealership and was not getting treated like a potential buyer which, frustrated me. I decided to look around and found Capital City and the car i wanted for my son was at the price i needed. I was able to connect with Lee Barrios and he understood that i was at work and could not have phone conversations. We were able to do everything remote! He gave me numbers and worked out everything that needed to be handled to purchased the car that day. He also arranged to where i could have my car delivered to me instead of going to Topeka( Im in Salina). I want to thank Lee and his team for a quick and satisfying experience. I will definitely send people their way!
Jeremy was a great salesperson to work with. He and the staff at Cap City Nissan made the whole car buying process quick and easy. I appreciate their help getting a great vehicle quickly and stress-free!
I have bought 3 vehicles from Capital City, that alone should tell you what I think of them but I have to give a shout out to these people. Salesman Lee Barrios, manager Josh and financial Chris, these people are great, honest and helpful. You wont have a better experience buying a car anywhere in the area.
Came in to check out a car one afternoon and took the car for a driver to see my wife and bought the car the next day.Paul is great and very patient with us and easy to work with. Not pushy at all. Bill the manager was well informed and knowledgeable about the process. I would recommend them if you are looking for a different vehicle!
Best car buying experience I’ve ever had! Randy was absolutely amazing! There was zero pressure. I came in with an idea of what I wanted and Randy made it happen. I left with the absolute perfect certified used car for me! I’ll definitely be back when we’re ready for our next car, we’re part of the family now. Randy has been just as responsive to my questions after the deal was done. If you need a new car, I highly recommend Randy and Capital City Nissan!
Service department got my oil change done quickly and the staff is always nice!
Overall experience was great. Alfredo did a great job handling everything.
She fell in live with the vehicle when she opened the drivers door. It was pretty much over at that point. She in love with it and I’m happy
Chris and Alfredo were great! Great car buying experience. Highly recommend.
I completely recommend Capital City Nissan, I have bought multiple vehicles from them. I like the used selection and the value pricing. Randy Morehead is my go to sales guy but I would trust any of them. The service dept. is good to work with.
We bought a 2019 Altima from Capital Nissan a few days ago. We are from Kansas City and drove to Topeka for the purchase due to the exceptional customer service we received from the dealership, especially our salesperson Travis Taylor. We will be buying another car from this dealership. Very good prices and honest people.
Randy Morehead got me into a car 2 years ago to this day. He went above and beyond for me. I am a single mom of 2 and he did the best that he could by getting me into a reliable car for my family. Highly recommend him. He treats everyone like family!
I have had my nissan rogue for 2 years now. Randy Morehead took awesome care of me on the sale. Hes like family and have known him a long time. I still take my car in for regular service and Tyler in the service shop is great and gets things done quickly. Its nice to have somewhere trustworthy to take my vehicle.
We will be back here to purchase all future Nissans. Jeremy and Bill are honest good guys! We had the best experience buying a car here, upfront and honest folks. Chris in finance office is knowledgeable and great too!! They all were very knowledgeable, professional and personable!! You will miss out not going to Capital Nissian!!!!
Was told by there text line that a car that was on there website was at the dealership.Set up a appointment to drive it the next day decided to stop in the day before to look at it and was told by a salesman that it was on the lot and it was just sent to Hyundai to have a new engine replaced. This salesman then told us that the guy we have just spoken had “surgery” and wasn’t aware they had sent it over.